Dear Anthony,We appreciate your sharing your concerns with us about your decision to not stay at our hotel after hearing reports about the facility's use by the homeless and a recent violent incident that occurred on the premises. Please be advised that we take safety and security concerns very seriously and have a rigorous set of policies and procedures in place to ensure the well-being of all of our guests. While we do aim to provide affordable accommodations, we do not accommodate the homeless or allow any transient populations, as we only reserve our rooms for paid guests.We encourage you to give us another chance to serve you in a safer and more secure environment in the future and to experience firsthand our commitment to excellence in customer service.Thank you for your feedback and again,Sincerely,Hotel Manager.

Dear Douglas, Thank you for your recent visit. We appreciate your feedback and would like to extend our sincerest apologies regarding the issues you experienced during your stay. We’re normally known for our exceptional service and attention to detail, and we regret that we missed the mark here. We've documented all of your concerns and passed them along to the appropriate members of our team. Again, we are sorry and we hope that you will afford us another chance to earn back your trust.SincerelyHotel Manager

Dear Ruth,Thank you for staying with us. Glad to see that you had a great experience and rated us highly. We hope to see you again soon!Sincerely, Hotel Manager

Dear Helen,Thank you for sharing your feedback with us. We apologize for the negative experience that you had while staying with us. We hope that you will choose to stay again so we may leave you with a more positive lasting impression.SincerelyHotel Manager

Dear Guest, Thanks for sharing your thoughts. We are sorry for the bad experience you had during your stay. We are very much concerned about our guest's safety. I have personally taken action based on your comments to investigate these claims. We are taking the necessary steps to improve and increase the safety of our guests, so they don't have to fear and can stay comfortably at our hotel. Please do visit us again. Sincerely, Hotel Manager

Dear Denise, We are happy to hear that you enjoyed your stay with us for the most part. We apologize for any shortcomings; we hope that next time you visit, we will be able to provide you with a better experience. Sincerely Hotel Manager

Dear Guest, We hope you will reconsider and stay with us again. Thank you for choosing our hotel. We have noted all your observations and concerns and have taken corrective measures to attend to each of the observations. We hope you will stay with us again soon. Sincerely Hotel Manager

Dear Guest, Not good certainly sums up your experience. From the bottom of our hearts, we apologize. We missed in so many areas that we typically excel in. We certainly want to be able to access the room you were in and ensure that we properly correct any errors. We would love to have you back and show you that your recent stay errors were an anomaly. Thank you for writing about your recent stay! Sincerely Hotel Manager

Dear Guest, I would like to sincerely thank you for continuing to motivate us more with your warm remarks and 5-star review. I am glad you find our place very nice and clean. We hope to see you soon! Sincerely Hotel Manager

Dear Guest, Thank you for your feedback. We work very hard to provide the highest level of service for all of our guests which is why we cannot apologize enough for your stay being so disappointing. Please know, your feedback is very important to us and we would welcome an opportunity to learn more about the particulars of your situation, which is critical to helping us understand where we went wrong. With this in mind, if you would be kind enough to contact us, discuss and sort it out for the betterment of our services. Please reconsider and visit us again. Sincerely, Hotel Manager

Dear Guest, Thank you for your review. We are pleased that you enjoyed your experience for the most part. We apologize for any shortcomings we may have had during your stay with us. We look forward to your next visit. Sincerely Hotel Manager

Dear Guest, Thank you very much for the feedback about your recent stay with us. I am sorry to hear your experience with us was not what it should have been. I have taken your comments and passed them on to our housekeeping department as a whole and talked with the room attendant who clean your room. I can assure you the experience you had was not a normal occurrence. I know I cannot change your experience with us and for that I am sorry. I do want to thank you for staying with us and providing the feedback you did, no matter how hard it is to read. Sincerely Hotel Manager

Dear Guest, Thank you for taking the time to share your experience with us. We are very saddened and sorry to hear about your stay and that you had to leave early. We are very sorry to hear about the unpleasant smell you experienced during your stay. We will work with our housekeeping staff to ensure all areas of our hotel smell fresh and clean at all times. We hope that your next visit to Binghamton will be more pleasant no matter where you decide to stay. Sincerely Hotel Manager

Dear Guest, Thank you for your feedback. We work very hard to provide the highest level of service for all of our guests which is why we cannot apologize enough for your stay being so disappointing. Please know, that your feedback is very important to us and we would welcome an opportunity to learn more about the particulars of your situation, which is critical to helping us understand where we went wrong. With this in mind, if you would be kind enough to contact us, discuss and sort it out for the betterment of our services. Please reconsider and visit us again. Sincerely, Hotel Manager

Dear Guest, Thank you for choosing our hotel. We're sorry we did not live up to your expectations, and we'd like to know what was dissatisfying about your stay. We value hearing from our guests and are glad that you chose to stay with us; we hope you will visit again soon. Sincerely Hotel Manager

Dear Guest, We appreciate you reviewing our hotel. Thanks for letting us know about the housekeeping concerns with your room. Please accept our apology, and we will be checking with our staff to see where we went wrong as we want our guests to have an excellent experience. Please stay with us again so we can show you we care. Thanks! Sincerely Hotel Manager

Dear Guest, It is disappointing to note that your stay was not satisfactory. We regret the inconvenience due to many unfortunate reasons. Our team will check where we went wrong and will take corrective actions for maximum betterment. We shall appreciate your kind understanding and request a rethinking to visit. Sincerely, Hotel Manager.

Dear Guest, We are glad that you had a great experience with us. Thank you for you generous compliments about our service and clean room. Our staff is very passionate about providing personalized service and it warms our heart to hear that you had glowing reviews about our dedicated team members.. We hope to serve you again in the future. Sincerely Hotel Manager

Dear Guest, Thank you for the review. I’m sorry to hear that you such a disappointing experience at our hotel. We have taken note of these comments to make sure we do better than ever for future guests. We rely on guests like you to tell us when we’re doing well and when we aren’t so we can get better. I hope that you will try us again. Sincerely, Hotel Manager.

Dear Guest, Thank you for the top rating. We strive for 100 % guest satisfaction, and I’m very glad you were so satisfied. We believe to provide a great combination of comfort, convenience, amenities, and value to our guests and clearly, you agree. I hope that if your travels bring you to this area again you will stay with us. Serving guests like you make being in this business a true pleasure. Sincerely, Hotel Manager.

Dear Guest, Thank you for leaving us a review of your stay with us at Econolodge Inn. We are happy to learn that your experience at our property was great and that you enjoyed our clean and comfortable rooms. We look forward to your return! Sincerely Hotel Manager

Dear Guest, Thanks for the comment. Our staff is very passionate about providing personalized service and it warms our heart to hear that you had glowing reviews about our dedicated team members. Housekeeping received additional training in the level of cleanliness required of them as our employees. We hope to see you both back again in the near future! Sincerely Hotel Manager

Dear Guest, Not good certainly sums up your experience. From the bottom of our hearts, we apologize. We missed in so many areas that we typically excel in. We certainly want to be able to access the room you were in and ensure that we properly correct any errors. We would love to have you back and show you that your recent stay errors were an anomaly. Thank you for writing about your recent stay! Sincerely Hotel Manager

Dear Guest, It is delightful to see five-star feedback. Hope that you had a marvelous stay experience. Our team is very much overwhelmed to see the remark. It is a privilege to host guests like you. Await your next earliest visit. Sincerely, Hotel Manager.

Dear Guest, We appreciate you reviewing our hotel. Thanks for letting us know about the housekeeping concerns with your room. Please accept our apology, and we will be checking with our staff to see where we went wrong as we want our guests to have an excellent experience. Please stay with us again so we can show you we care. Thanks! Sincerely Hotel Manager

Dear Guest, Thank you for your review. We are pleased that you enjoyed your experience for the most part. We apologize for any shortcomings we may have had during your stay with us. We look forward to your next visit. Sincerely Hotel Manager

Dear Guest, It is delightful to see five-star feedback. Hope that you had a marvelous stay experience. Our team is very much overwhelmed to see the remark. It is a privilege to host guests like you. Await your next earliest visit. Sincerely, Hotel Manager.

Dear Guest, Thanks for the stay and great feedback by giving us a 10-Star rating. It is really encouraging. We feel proud when we get such ratings and motivate us to serve better. Look forward to welcoming you again. Sincerely, Hotel Manager

Dear Christine, I am very sorry that we have failed to exceed your expectations. These housekeeping concerns do not reflect our standards, nor those of Choice Hotels. I will inform our housekeeping manager of your concerns and see to it that the necessary improvements are made. I hope that you will offer us another opportunity to impress, and that we can demonstrate these improvements the next time you are nearby.

Dear Luis, Thank you very much for your rating! I am glad you had a pleasant stay, and I hope that you will return so that we can show you a 10 out of 10 stay!

Dear guest, I am sorry that we failed to exceed your expectations. We will do our best to improve, and we hope to demonstrate them on your next visit.

Dear guest, I am sorry that we failed to exceed your expectations. We will do our best to improve, and we hope to demonstrate them on your next visit.

Dear Guest, Thank you so much for your rating! We appreciate your taking the time to share your feedback. I hope that you will stay with us again, and give us the opportunity to offer you a 10/10 stay!

Dear Guest, Thank you so much for your rating! We appreciate your taking the time to share your feedback. I hope that you will stay with us again, and give us the opportunity to offer you a 10/10 stay!

Dear Guest, I'm very sorry that your experience did not meet your, or our, expectations. This week's storm was particularly severe, and brought on a state of emergency. While we did plow the lot regularly, some accumulation was unavoidable. We apologize for any inconvenience this may have caused.

Dear Dustin, Thank you so much for your rating! Your feedback serves as invaluable encouragement for our team as we work to ensure our reopening is successful. We hope to see you again!

Dear Aco, Thank you so much for your feedback! Especially as we continue our grand reopening, your rating means the world to us. We hope to see you again soon!

Dear Guest, It is disappointing to see that your stay was not satisfactory at our hotel. It would have been better if you could have specifically mentioned the key areas that bothered you so that we would have focused to improve that. Anyway, your feedback is important to us and you can contact us any time to inform your concerns. Guest feedback is important to us for improvement. Looking forward to seeing you again. Sincerely, Hotel Manager

Dear Guest, We appreciate the review and we take it quite seriously- for improvement.At the outset, our apologies for the bad experience you had howsoever.We are acting on cleanliness issues and take whatever steps necessary to avoid such unpleasant incidence. We will make sure to see that it is never happening in the future. We assure you and request you to consider staying with us in the future and have a new satisfactory experience. Sincerely, Hotel Manager

Dear Guest Thanks for posting your feedback. We are sorry for you had an unpleasant experience during your stay. We are paying special attention to improving the cleanliness of the rooms. We have checked the amenities as observed by you and are continuously improving our room features. We look forward to seeing you again. Sincerely Hotel Manager

Dear Guest, Thank you for posting your candid review. We are very sorry for the inconvenience caused to you because of the smoke smell, which made your stay undesirable. We have informed our staff to look into this issue and make sure such incidence does not happen again. We will surely work on improving the environment, so next time you visit us, you really have a comfortable stay. Sincerely, Hotel Manager

Dear Guest Thanks for sharing your nice experience. We are really sorry for the unpleasant experience during your stay. Your review is very important to us. We have noted your comment regarding cleanliness. The housekeeping staff has received additional training in the level of cleanliness required of them as our employees. We will ensure that all rooms are properly checked for cleanliness before checking in the new guest. I hope you will give us another chance to satisfy you the next time you’re in the area. Sincerely Hotel Manager

Dear Guest, Thank you for posting your comments about your stay. I have personally taken action based on your comments to investigate these claims. This is something we take very seriously and if necessary we will take immediate action. Sincerely, Hotel Manager

Dear Guest, Thank you so much for taking the time to give us your candid feedback on our property. We are extremely sorry for the negative experience you had at this hotel. Your feedback is the best way for us to know that action needs to be taken to improve our process at this property. Please accept our sincere apology for the issues you encountered during your stay as this is certainly not the kind of guest experience we want you to have. Your concerns will be shared with hotel management to ensure proper steps are taken to resolve all of the issues. We hope that you will visit us again the next time you are in the area. Sincerely, Hotel Manager

Esteemed Guest, Greetings from the Econo Lodge Inn & Suites, Binghampton. Thank you for your stay and the four stars. From an improvement point of view, we look for specific experience sharing. You will have a better experience next time. Sincerely, Hotel Manager.

Dear Guest, Thanks for your stay and the feedback. I am very sorry to hear that we could not meet your expectations. On behalf of our entire team, I would like to apologize for the problems you experienced while staying at our hotel. We would like to thank you for bringing these issues to our attention so that we can resolve these problems as quickly as possible. We shall ensure that you have an awesome stay next time. Sincerely, Hotel Manager.

Dear Guest, We are very sorry to read about the poor experience you had. Please accept our sincere apologies, this is indeed very unfortunate. I fully understand your disappointment and frustration due to the multiple issues you have mentioned. We would like to inform that this is not a regular feature of our hospitality and we will properly check your comments with the team and implement appropriate solutions to please our guest. I hope you do consider us again in the future as we would love the chance to change your impression of our property. Sincerely, Hotel Manager.