Dear Franklin, I am glad our Courtyard by Marriott provided you with a five-star experience while visiting Akron. Thank you for your business and for taking the time to share your review. We hope to see you again in the future. Best, Susan Fauskey, GM

Dear Vance, For being a return guest, you have the gratitude of the entire staff. Thank you so much for your business and uplifting words regarding your experiences here. We are proud to be your favorite hotel in Akron and look forward to your next stay. Best, Susan Fauskey, GM

Dear Lori, Thank you for taking the time to write. I’m happy to hear that our convenient location made for an enjoyable stay. A return visit is the best compliment! Best, Susan Fauskey GM

Dear Kirk, Thank you for staying with us. The staff works hard to provide every guest with an exceptional experience, and your sincere feedback, including areas for improvement, helps us achieve that goal. We humbly thank you for staying with us and for recommending our hotel. We look forward to your next visit. Best, Susan Fauskey, GM

Dear Brittany, We appreciate you taking the time to let us know you enjoyed your visit. Thank you for choosing us. Best, Susan Fauskey, GM

Dear cindy, It was our pleasure hosting you, and we look forward to a return visit. Thank you for choosing us. Best, Susan Fauskey, GM

Dear CHRISTIAN, We appreciate you taking the time to let us know you enjoyed your visit. Thank you for choosing us. Best, Susan Fauskey, GM

Dear Paul,I'm very sorry that you did not enjoy your stay. We strive to provide a pleasant experience, so I regret we let you down. We appreciate your feedback and hope to better serve you on a return visit.Sincerely,Susan FauskeyGeneral Manager

Dear Michelle,Please accept my sincere apology that you felt you were not treated in a friendly and welcoming manner. That is not how we want to present ourselves to our guests and your comments will be instrumental in the training and education of our team members. Additionally, I apologize that the fire alarm interrupted the comfort of your stay. This was an extraordinary circumstance not indicative of our norm, so we hope that you will reconsider a return visit. We’d love the opportunity to leave you with a more favorable impression.Sincerely,Susan FauskeyGeneral Manager

Dear James, It was our pleasure hosting you, and we look forward to a return visit. Thank you for choosing us. Best, Susan Fauskey General Manager

Dear Qarissa, We appreciate you taking the time to let us know you enjoyed your visit. Thank you for choosing us. Best, Susan Fauskey General Manager

Dear andrea, I'm sorry to hear not every aspect of your stay met your expectations. We improve our offerings by reviewing our guests' feedback, and yours is appreciated. We can't thank you enough for your business and hope to better serve you in the near future. Sincerely, Susan Fauskey General Manager

Dear Paul,It is wonderful to hear that you enjoyed your stay and our great location. Thank you for staying with us and leaving us feedback. Please visit us again soon!Best,Susan FauskeyGeneral Manager

Dear Michelle, It was our pleasure hosting you, and we look forward to a return visit. Thank you for choosing us. Best, Susan Fauskey General Manager

Dear Marquetta,It’s nice to hear from you. We appreciate you choosing us, and I'm delighted to know your daughter's birthday stay was pleasant. Thank you for taking the time to share your experience. We welcome the feedback and look forward to hosting you again.Best,Susan FauskeyGeneral Manager

Dear Christian,We are thrilled to have met your expectations and can't thank you enough for staying with us. The compliments of your review are always welcome, but the best compliment would be a return stay. We hope to see you again!Best,Susan FauskeyGeneral Manager

Dear Joshua, We love 'perfect ten' reviews because they mean that your stay was tremendous. Thank you for choosing Courtyard Akron Downtown and sharing your flawless experience. We hope to welcome you back soon! Best, Susan Fauskey General Manager

Dear Jonathan, We appreciate you taking the time to share your experience with us. While it sounds like you enjoyed the hotel overall, please accept my heartfelt apologies for disappointing you due to your assigned room type. We strive to provide every Guest with a comfortable stay, and we clearly missed the mark. Thank you for your honest feedback, which we will use to foster improvement; for that reason, we hope to see you again on a return trip. Sincerely, Susan Fauskey General Manager

Dear Patrick, Fantastic! We are so happy that you had a great stay and we hope to welcome you back soon. Best, Susan Fauskey General Manager

Dear Bernaldo, We appreciate your review and recommendation. I'm delighted to know you found your stay top-notch. Please find a reason to revisit us soon. Sincerely, Susan Fauskey General Manager

Dear judith, Thank you for sharing this review, and we welcome you to visit us again anytime! Best, Susan Fauskey General Manager

Dear akira, Thank you for taking the time to share your review with us. It is encouraging to hear that your stay was enjoyable; our associates strive to provide a pleasant experience. Your kind comments are appreciated, and we look forward to a return visit. Best, Susan Fauskey General Manager

Dear Danielle, Whenever guests use the word "awesome" regarding their stay at our Courtyard Akron Downtown we are all ears! Thank you so much for your business and for taking time out of your day to let the team know how much you enjoyed your time with us. Please come back soon. Best, Susan Fauskey General Manager

Dear Shannon, We appreciate your review and recommendation. I'm delighted to know you found your stay to be top-notch. Please find a reason to visit us again soon. Best, Susan Fauskey General Manager

Dear Ron, Thank you for sharing your kind review with us and other travelers. I'm glad you enjoyed our modern rooms, great location, and clean accommodations. Along with providing us with some recommendations for improvement, it's encouraging to hear that our hard work is affecting the guest experience. Please visit us again upon your return to the area. Best, Susan Fauskey General Manager

Dear Liz, Thank you for your review and recommendation of our hotel and associates. I'm pleased to hear that our staff's excellence in service made for a great experience. Our team works hard to provide a remarkable stay. I will share your kind feedback. Best, Susan Fauskey General Manager

Dear Heidi, I am happy to see that you had an excellent overall experience despite your room not being as fresh as it should have been. Thank you for choosing our Courtyard by Marriott and voicing your concerns so they can be addressed. We enjoyed hosting you and hope you will return for an even better stay next time. Sincerely, Susan Fauskey General Manager

Dear Lisa, We appreciate your strong recommendation and welcome you to settle in again anytime. Best, Susan Fauskey General Manager

Dear Sharon, We are thrilled you had a perfect stay! Thank you for the review, and please visit us again. Best, Susan Fauskey General Manager

Dear Boone Jackson, I apologize that the cleanliness of the pool was not satisfactory. I will be sure to discuss this review with our maintenance staff to heighten our awareness of such issues. We value you as our Guest and appreciate you taking the time to write. Sincerely, Susan Fauskey General Manager

Dear James, We are thrilled you had a perfect stay! Thank you for the review, and please visit us again. Best, Susan Fauskey General Manager

Dear Rich, I am glad our Courtyard by Marriott provided you with a five-star experience while visiting Akron. Thank you for your business and for taking the time to share your review. We hope to see you again in the future. Best, Susan Fauskey General Manager

Dear Keith, Visiting with loved ones is always a great reason to travel! It is rewarding to hear that our Courtyard Arkron Downtown is your 'home away from home' for your stays in the area. Thank you for sharing your kind review and letting other potential guests know that you love our hotel and recommend it strongly. Please come see us again soon! Best, Susan Fauskey General Manager

Dear Neshell, Thank you for sharing the awesome rating of your experience, and please visit us again. Best, Susan Fauskey General Manager

Dear Lisa, Thank you so much for your review. I am thrilled to hear that you found our staff to be responsive and our accommodations comfortable. It was our pleasure to host you during your time in Akron, and we hope you will always choose our Courtyard when you return to the area. Best, Susan Fauskey General Manager

Dear Lisa, Thank you for choosing us, but I’m sorry that we did not provide a more positive experience. We appreciate the feedback on ways we can improve and hope to have the opportunity to leave you with a more favorable impression on a return visit. Sincerely, Susan Fauskey General Manager

Dear Judy,Our Courtyard team strives to provide a pleasant experience. We thank you for taking the time to write a review as your feedback is helpful in obtaining this goal. We are thrilled to hear your time with us was enjoyable. I appreciate you choosing our hotel and we look forward to your return.Best,Susan FauskeyGeneral Manager