숙박 시설 정면 - 저녁/밤

콜로니얼 밸리 모텔 여행 후기

2.5 out of 5
콜로니얼 밸리 모텔
593 Wilton Rd, Farmington, ME

이용 후기

6.8
평점 10 - 훌륭해요. 107개 이용 후기 중 27개" "
평점 8 - 좋아요. 107개 이용 후기 중 33개" "
평점 6 - 괜찮아요. 107개 이용 후기 중 18개" "
평점 4 - 별로예요. 107개 이용 후기 중 13개" "
평점 2 - 너무 별로예요. 107개 이용 후기 중 16개" "

7.8/10

청결 상태

7.4/10

직원 및 서비스

6.0/10

편의 시설/서비스

6.8/10

숙박 시설 상태 및 시설

6.0/10

친환경

이용 후기

10/10 - 훌륭해요

Xiaobin

단체 여행, 연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Add printer machine would help us to print out documents.
2023년 11월에 1박 숙박함
답변 제공: CVM Staff 님, 2023년 11월 24일
Thank you so much for the feedback, we will take this suggestion into strong consideration!

10/10 - 훌륭해요

Paul

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
People who work there were very nice
2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2023년 11월 13일
Thank you so much for your review. We are so glad tht you enjoyed your stay. We looforward to seeig you in the future.

8/10 - 좋아요

Daniel 님, Milton

출장 여행
OK for price A lot of deferred maintenance
2023년 11월에 1박 숙박함
답변 제공: CVM Staff 님, 2023년 11월 13일
Thank you for your valued feedback!

8/10 - 좋아요

Daniel 님, Milton

2023년 11월에 1박 숙박함
답변 제공: CVM Staff 님, 2023년 11월 24일
Thank you so much for the feedback!

4/10 - 별로예요

Dwayne

2023년 10월에 1박 숙박함
답변 제공: Manager 님, 2023년 11월 13일
I am so sorry that you didn't enjoy your stay with us. Hopefully in the future you will give us another chance to ensure you have a great stay.

8/10 - 좋아요

Jonathan

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스
It is an older motel and is fine if you don't mind that fact. The breakfast was very basic. No eggs or meat.
2023년 10월에 1박 숙박함
답변 제공: CVM Staff 님, 2023년 11월 13일
Thank you for your valued feedback!

2/10 - 너무 별로예요

Sarah

별로예요: 청결 상태, 직원 및 서비스
2023년 10월에 1박 숙박함
답변 제공: CVM Staff 님, 2023년 11월 13일
Thank you for your valued feedback!

6/10 - 괜찮아요

DALE

Place is aged. Bathroom was updated though. Bed hard. No breakfast till 8 am
2023년 10월에 1박 숙박함
답변 제공: CVM Staff 님, 2023년 11월 13일
Thank you for your valued feedback!

10/10 - 훌륭해요

Shelby

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
So good
The colonial inn was an awesome place to stay the room was clean and the people at the front desk were always nice.
2023년 10월에 2박 숙박함
답변 제공: CVM Staff 님, 2023년 11월 13일
Thank you so much for your valued feedback! We look forward to serving you again!

6/10 - 괜찮아요

Brandon

가족 여행
좋아요: 청결 상태
별로예요: 편의 시설/서비스
Need to keep coffee in the rooms and fix hole in your wall that was there prior to me renting
2023년 9월에 1박 숙박함
답변 제공: CVM Staff 님, 2023년 11월 13일
Thank you for your valued feedback!

2/10 - 너무 별로예요

J. Emily

연인과의 여행
좋아요: 청결 상태
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
No hot water!! No interest in fixing heater. We were not able to take showers!! Way overpriced for quality of room!
2023년 9월에 1박 숙박함
답변 제공: CVM Staff 님, 2023년 11월 13일
Thank you for your valued feedback.

10/10 - 훌륭해요

Roland

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Pleasntly surprise
Was pleasantly surprised how clean and well maintained the room items condition.
2023년 9월에 1박 숙박함
답변 제공: CVM Staff 님, 2023년 11월 13일
Thank you for your valued feedback! We look forward to seeing you again!

2/10 - 너무 별로예요

Mollie

2023년 9월에 1박 숙박함
답변 제공: CVM Staff 님, 2023년 11월 13일
Thank you for your valued feedback!

10/10 - 훌륭해요

Barbara

가족 여행
좋아요: 객실의 편안함
2023년 9월에 1박 숙박함
답변 제공: Manager 님, 2023년 9월 5일
Thank you so much for your review. We look forward to seeing you at your next stay!

4/10 - 별로예요

Janet

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
I feel badly to provide a bad evaluation, but it was obvious that there were repairs, easy ones, that should be done - for instance, all the base board heating covers were dismantled. The clock radio was broken; we had one towel set for the two of us, no soap, shampoo in the bathroom - generally there are small ones for customers to use on the outside chance they didn't bring their own. Just not up to par, really. I realize the price was low, but that shouldn't be in indication of attention to detail.
2023년 8월에 1박 숙박함

10/10 - 훌륭해요

Michael

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 1박 숙박함

2/10 - 너무 별로예요

Susan

출장 여행, 가족 여행
별로예요: 숙박 시설 상태 및 시설
The front desk person was perfectly friendly but the hotel was a dump. We didn’t even bother checking in. And trust me… we are flexible and open minded people.
2023년 8월에 1박 숙박함
답변 제공: Manager 님, 2023년 8월 22일
Mrs.Lindsay,I am very troubled about your review. I spoke to my staff concerning your issue when you came into the motel. You stated and I quote "Is it to late to cancel my reservation? My kids want to stay somewhere with a pool?" My staff explained to you that it was in fact to late as you were in the 24 hour cancellation policy and you would be charged for the room. You then stated "I'll be back" to which you did not return. This is very upsetting as we try very hard to ensure that our guests enjoy not only their stay but their room as well. I would ask that you think about the next review that you write as it can strongly effect others. This was a case of not being able to break our policy. It is very hard to turn people away to ensure that you your reservation is kept. My suggestion would be to either call the motel you are looking at or look on their website to see the amenities that your family will be enjoying.

10/10 - 훌륭해요

Jennifer

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
While the motel was slightly outdated it was very clean and comfortable. We stayed two nights and they came and made up the room which the big chain hotels don’t do anymore unless you ask. It served its purpose for what we needed.
2023년 8월에 2박 숙박함
답변 제공: Manager 님, 2023년 8월 22일
Thank you so much for your review. We try very hard to ensure that our guests are not only comfortable with their room. We want you to know that we are family owned and try to continue with the little things.We look forward to yuor next stay with us!

2/10 - 너무 별로예요

Martine

별로예요: 직원 및 서비스
Hôtel que je ne recommande aucunement Le couvre lit est taché et vieux Le déjeuner était compris dans le prix de la chambre Incroyable il y avait 3 yogourt 5 bagels 2 sachet de gruau pas d’eau chaude pour le gruau on m’a apporté de l’eau chaude dans un plat de céréales 2 cups de café et tout ceci pour l’hôtel au complet Des hommes sont arrivés pour déjeuner et se sont mis à rire en voyant le buffet
2023년 8월에 1박 숙박함
답변 제공: manager 님, 2023년 8월 14일
I apologize about the bedspread although I can tell you they are washed after every guest. As far as the breakfast we don't usually put a lot out as we do not want the foods to spoil. I am unsure what yo are talking about when you say that someone came in for dinner. We don't have a restaurant and we don't serve dinner.Thanks for your review. I am so sorry that your stay wasn't enjoyable.

8/10 - 좋아요

mery

가족 여행
별로예요: 편의 시설/서비스
It’s an older property and requires a lot of maintenance.
2023년 8월에 1박 숙박함
답변 제공: manager 님, 2023년 8월 14일
Thank you for your your review. You are correct and we have started upgrades one room at a time.

10/10 - 훌륭해요

Myke

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Have stayed here a few times. Nice clean rooms, convenient to historic and shopping / dining areas. Great value
2023년 8월에 1박 숙박함
답변 제공: manager 님, 2023년 8월 14일
Thank you for your review we appreciate your staying with us. We hope to see you in the future!

8/10 - 좋아요

Mary

좋아요: 청결 상태, 객실의 편안함
2023년 7월에 1박 숙박함
답변 제공: Manager 님, 2023년 8월 7일
Thank you so much for your review, we are so glad that you enjoyed your stay. We look forward to seeing you in the future.

2/10 - 너무 별로예요

Elise

별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
Give This One a Pass
Disappointing! From the moment you arrive, it’s obvious that the aging inn has been badly neglected for many years. Its deteriorating facade has noticeable cracks, chipped paint and rust and the disrepair continues inside with old stained carpeting, dated furnishings and a musty smelling, drab room. It fell to one hard working woman to clean the rooms while working the front desk checking in guests. She did an admirable job under the circumstances and seemed to be the one thing the inn has going for it. Also of note, the door to the room didn’t have a chain lock for added security, there was a keurig machine in the room but no coffee canisters to go with it, the dated TV remote wasn’t working right, the ice machine was broken and breakfast was very limited, consisting of cereal, yogurt and tangerines, nothing hot.
2023년 7월에 1박 숙박함
답변 제공: Manager 님, 2023년 7월 5일
I am so sorry that you had a bad experience at our motel. We are in the middle of renovating the outside and with the 27 days of rain this month. Thus making it hard for us to complete. I will pass along the complement to our staff. You are correct we do have one staff to check in and clean rooms per shift. We do not have a chain as we installed dead bolts. We fell those were safer. As far as the coffee I apologize this should have been offered at check in as well as left in your room. The remote is the one that came with the tv. We just had the ice machines repaired. I apologize we were on a list for our appointment. They are repairing the ice machine as we speak. We needed to replace a part that came in today. I am very sorry. Breakfast-We offer a continental breakfast not a hot breakfast. We have bagels, toast, cereal, oatmeal, yogurt, fresh fruit. Coffee and tea, juice as well. If you have any ideas to add to this breakfast I am more than willing to listen. We do not offer hot breakfast. I would like to thank you for review. I hope in the future you give us another chance to show you how we can ensure a great stay!

8/10 - 좋아요

Brenda

2023년 6월에 1박 숙박함
답변 제공: manager 님, 2023년 8월 14일
Thank you for your review, we are glad you enjoyed your stay.

10/10 - 훌륭해요

Sharon

2023년 5월에 1박 숙박함
답변 제공: Manager 님, 2023년 7월 5일
Thank you so much for your review. I am glad you enjoyed your stay. We look forward to seeing you again.

6/10 - 괜찮아요

alison

연인과의 여행
좋아요: 청결 상태
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
The room was spacious and clean. But the visual aesthetic of the motel is very poor. Very rundown and dated. Locks on doors are still keys which is fine but not typical, television was extremely small. No ironing board or blow dryer. No hangers for coats. But they did have hooks. Staff was kind.
2023년 5월에 1박 숙박함
답변 제공: Manager 님, 2023년 7월 5일
I paologize for the look of the motel. We have been trying t renovate as I am sure that you can see. With 27 days of rain this has been very hard. I will advise staff of the things that we are missing in the room. Thank you for your review.

6/10 - 괜찮아요

Noel

가족 여행
좋아요: 직원 및 서비스
The place was meh
2023년 3월에 1박 숙박함

8/10 - 좋아요

April

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location and nice staff. Flexible hours on light breakfast.
2023년 2월에 3박 숙박함

8/10 - 좋아요

Katie

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It appears that the hotel has some staffing issues but without a call, someone showed up to check me in about 15 minutes of waiting (must have seen me cameras.) Other than that, when I'm staying somewhere for a night for a ski weekend, I just want a shower and a bed so this place checked off all my needs. After reading other reviews, I think some people expect too much from motels like this. This isn't a five star resort, it's a place to wash up and lay your head.
2023년 1월에 1박 숙박함

8/10 - 좋아요

Jacques

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 1월에 1박 숙박함

2/10 - 너무 별로예요

Matthew

2022년 10월에 1박 숙박함

6/10 - 괜찮아요

Roger

연인과의 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스, 편의 시설/서비스
Cet hébergement était bien placé pour les services. Toutefois, à notre arrivée, la clé ne fontionnait pas. Finalement après 30 minutes on a pu entrer dans notre chambre. Au retour du resto au souper, je me suis rendu compte que nous n'avions pas de manette pour la tv...la réception devait réouvrir à 20h mais rien encore à 23h... alors pas de télé.Personne n'a répondu à notre téléphone. Le petit-déjeuner était 'très' frugal. L'emplpyé à la réception nous a dit que le motel était vendu pour des logements à prix modique. Bref, c'est ma pire expérience de location d'hôtel via expédia.ca à ce jour. Merci de m'avoir lu! Roger Gendron
2022년 10월에 1박 숙박함

2/10 - 너무 별로예요

Crystal

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Room was filthy. Ice machine Was broken. Had to spend an hour updating the TV just to watch basic cable. So called “continental breakfast” consisted of old coffee and stale pastries. WOULD NOT RECOMMEND
2022년 10월에 1박 숙박함
답변 제공: Manager 님, 2022년 10월 15일
Crystal,I am not sure as to a couple of your comments. The ice machine is working just fine. As for breakfast we just purchased the pastries this morning as well as the coffee. I am unsure why you stated this. The tv takes 15 minutes to program. This is due to gamers using the tv. Sorry about that. The thing that upsets me the most is that I know for a fact the room was clean. We might not have a lot of staff but we ensure that all rooms are clean!

4/10 - 별로예요

Michael

가족 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This motel is being purchased by the state of Maine and turned into housing for the needy. They are trying to run it through the transition with very little help. Not a light on at the place. Had to turn around because we went right by it. There was no one to check us in when we arrived. I called the motel and left a message for the manager. She left a voice mail for me fairly quickly and told me that she could be there in about a half hour. By then we were up the street looking for a place to stay(all booked or too much $$). We went back and she showed up with hubby to let us in. Went to check out in the AM. No lights and nobody in the office. Called the number at the counter and listened to the phone ring. I left the key on the counter and off we went. Anyway...Don't go here!
2022년 9월에 1박 숙박함

6/10 - 괜찮아요

Jeffrey

가족 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Nothing Unique. Staff hours are sporadic at best. Had to try redhead towels every day. No trash or turn down service. Shower head needs replacement unless you like a mist shower
2022년 8월에 3박 숙박함

6/10 - 괜찮아요

William

2022년 8월에 1박 숙박함

6/10 - 괜찮아요

Brian

2022년 8월에 1박 숙박함

8/10 - 좋아요

Kevin

2022년 8월에 1박 숙박함

8/10 - 좋아요

Benoît

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2022년 7월에 1박 숙박함

8/10 - 좋아요

Natalie

2022년 7월에 1박 숙박함

8/10 - 좋아요

Phil

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 7월에 1박 숙박함
답변 제공: Manager 님, 2022년 7월 30일
Thank you so much for your review. We are so glad that you enjoyed your stat. We look forward to your next visit.

2/10 - 너무 별로예요

Tracy

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Never book here
I had to cancel my reservation due to covid. The charge was non refunded, even though I cancelled 48 hours in advance. To add insult to injury, you still asked me for the 2nd time to fill out this survey.
2022년 7월에 2박 숙박함

10/10 - 훌륭해요

Kenneth

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2022년 7월에 1박 숙박함

8/10 - 좋아요

Gretchen

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I arrived to find the front door locked. The receptionist had gone to another motel to do checkins. Neither phone numbers left on a note on the door worked. Apparently one was forwarded to the receptionists cell phone as she called me back. I had about a 30 minute wait for her to come. Everything else was fine.
2022년 6월에 1박 숙박함
답변 제공: Manager 님, 2022년 6월 30일
Hello, I am so sorry that you had to wait to be checked in. We have checked all of our phone numbers and there was no issue with them. I don't what the issue was when you were dialing. The wait time was also unacceptable. We are doing the best that we can with the staffing that we have. We had one staff that checks in at both of our motels. Since your visit I am happy to say that we were able to find more staff. I am so sorry. I hope that we see you in the future.

8/10 - 좋아요

Melissa

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Would stay again
We stayed at the Colonial Valley to do some ATV'n with the family. The hotel is a little dated, however, it is clean and the staff is super friendly. We had no issues and would for sure stay again. Close to the ATV trail and many amenities within walking distance or a short drive.
2022년 6월에 2박 숙박함
답변 제공: Manager 님, 2022년 6월 22일
Thank you for your review! We are updating rooms as time allows. I am so glad that you were able to use the ATV trails. We have worked closely with the trail club to ensure access for our guests. We look forward to your next visit!

10/10 - 훌륭해요

Thomas

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was centrally located for all our business that was conducted.
2022년 5월에 2박 숙박함
답변 제공: Manager 님, 2022년 6월 22일
Thank you for your review. We look forward to your next stay!

6/10 - 괜찮아요

Tricia

가족 여행
좋아요: 직원 및 서비스
Bathroom fixtures need upgrading. I couldn't get the shower to shut off!
2022년 5월에 1박 숙박함
답변 제공: Manager 님, 2022년 5월 16일
Tricia, I am sorry that you had an issue with the shower I will let our maintenance staff know. We are also changing out bathrooms. Thank you for your review. I hope to see you in the future.

2/10 - 너무 별로예요

Mary

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Little caring could go a long way, But I guess not
Unfortunately I was not able to stay at the hotel. This was due to an event that we were going to attend today was cancelled last minute due to inclement weather. (a Ski race at Sugarloaf Mountain ski resort). When I called to let them know I couldn't come the front desk person rudely said "well you know there is no refunds". I said yes I was aware but could they make an exception due to the inclement weather and the race being cancelled. They said no. I will not make a reservation at this location ever again
2022년 3월에 1박 숙박함
답변 제공: Manager 님, 2022년 3월 8일
Mrs. Baudo, I am so sorry that you were treated like this. We try to accommodate all of our guests. The staff that you spoke with was very new and gave incorrect information. We are non-refundable. Although, I have no issues putting you in for a future credit to stay at the ,motel. If this is something that you would like to take advantage of please let me know. Again, I am very sorry.

2/10 - 너무 별로예요

Paul

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Horrible motel. Room was dirty with disgusting rug, smelled, and bathroom was old and tile was crumbling. There were long term tenants in other rooms who smoked outside my room. Cars/trucks were coming & going, visiting long term rooms for short visits. Was not a safe environment. I will never stay there again. Disappointed with Expedia, have lost alot of faith & trust with Expedia. Wonder if any representative of Expedia has ever been to this dump of a motel.
2022년 2월에 4박 숙박함
답변 제공: Manager 님, 2022년 2월 16일
Paul, I understand that you had a hard time at the motel. Although, I cannot tell other guests that cannot have company at the motel. You are correct we do have some long term guests, just as all the other motels in this area as well. If there was an issue with a guest smoking I would have notified the front desk and we could have taken are of it for you. We also have workers here from other states. I can assure you that you were very safe at our motel. We would welcome Expedia to visit our location at any time. Our staff work very hard to ensure that every room is clean for our guests. I heard no complaints of the room being dirty. I am sorry you didn't have a great stay.

4/10 - 별로예요

william

가족 여행
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
2021년 11월에 1박 숙박함
답변 제공: Manager 님, 2021년 11월 8일
William, As I stated this morning when I spoke to you I am very sorry. We have a brand new heating system and have called the installer to repair whatever is needed. I will be refunding your nights stay. We are just coming off of our very busy season and this is the first time that the heat has been turned on. We had the heat pump on the wall that we usually use for air conditioning that could have also been used for heat. We have tried the unit and it worked just fine. I am sorry about your stay and hope that you give us another chance to make your stay enjoyable.