4/10 - 별로예요
Enrique 님, Everett
2024년 4월 13일
좋아요: 청결 상태, 숙박 시설 상태 및 시설
Everything is great at this property, the service at the Adan area or infinity pool is amazing, the waiters are the best. BUT … the service at the beach club is not that great, the hosts are rude, I asked for a spot at the beach and they told me I needed a reservation and deny me to sit at the beach. If you are going to the beach club expect to be treated rude there is always an excuse not to give you a chair, you need to do it online or reserve even if I do it in the morning still was late. They need to change attitude and customer service at the beach club. It’s not ok to be treated rude specially since that is included. Other than that amenity’s and hotel is great
Enrique
2024년 2월에 5박 숙박함