체크인/체크아웃 키오스크

클라리온 호텔 비치우드 - 클리블랜드 여행 후기

2.5 out of 5

이용 후기

7.4

좋아요

평점 10 - 훌륭해요. 1002개 이용 후기 중 280개" "
평점 8 - 좋아요. 1002개 이용 후기 중 374개" "
평점 6 - 괜찮아요. 1002개 이용 후기 중 174개" "
평점 4 - 별로예요. 1002개 이용 후기 중 97개" "
평점 2 - 너무 별로예요. 1002개 이용 후기 중 77개" "

7.6/10

청결 상태

8.2/10

직원 및 서비스

7.0/10

편의 시설/서비스

7.2/10

숙박 시설 상태 및 시설

7.4/10

친환경

이용 후기

10/10 - 훌륭해요

INMOK

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
They are very kind.
2023년 10월에 21박 숙박함
답변 제공: Team Clarion 님, 2023년 10월 25일
InmokThanks for the great review!We're happy to know that you enjoyed your experience here at Clarion, Cleveland-Beachwood. The happiness and satisfaction of our guests is important to us and we endeavor to offer quality comfort and service for our guests.We look forward to sharing an even better experience with you soon! Have a lovely day!

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
good
It was great. Resonable price and comfortable room. And all staffs are so kind
2018년 12월에 3박 숙박함
답변 제공: GM 님, 2018년 12월 18일
We appreciate the 4 star review and your business. We look forward to seeing you the next time you are in the area.

10/10 - 훌륭해요

Patrick

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff were nice and helpful. Hotel was clean
2024년 4월에 2박 숙박함

4/10 - 별로예요

Hasan

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
The rooms smells bad old furniture, it just didn't feel clean.
2024년 4월에 2박 숙박함

4/10 - 별로예요

Edward

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This property is in a very nice area has a very good restaurant attached but the motel was as dirty as it could be the carpet look like it was 100 years old the people at the desk were not helpful at all I wouldn't answer any of my questions I thought I was in the ghetto and it's a very nice area
2024년 4월에 1박 숙박함
답변 제공: Team Clarion 님, 2024년 4월 17일
Thank you, for taking the time to give your feed back. It means a lot to use and let us know how we are doing. Your issues will be addressed

10/10 - 훌륭해요

Megan

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We had to leave our booked accommodations unexpectedly overnight. Clarion-Beachwood had an incredibly helpful front desk staff member (Leslie) who was able to help us out with booking and communicated our situation to her manager, who was also incredibly helpful and understanding. This location is clean, incredibly quiet, and provides a nice, hot breakfast (waffles, eggs, breakfast meats) in addition to cold breakfast options (cereal, toast, waffles, yogurt). Could not recommend this place more!
2024년 4월에 2박 숙박함
답변 제공: te 님, 2024년 4월 12일
Magan Thanks for the great review!We're happy to know that you enjoyed your experience here at Clarion Hotel Cleveland-Beachwood. The happiness and satisfaction of our guests is important to us and we endeavor to offer quality comfort and service for our guests.We look forward to sharing an even better experience with you soon! Have a lovely day!

8/10 - 좋아요

Allan

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
The property was fine.
2024년 4월에 1박 숙박함
답변 제공: Team Clarion 님, 2024년 4월 12일
Thanks for the great review!We're happy to know that you enjoyed your experience here at Clarion Hotel Cleveland-Beachwood. The happiness and satisfaction of our guests is important to us and we endeavor to offer quality comfort and service for our guests.We look forward to sharing an even better experience with you soon! Have a lovely day!

10/10 - 훌륭해요

Nancy

좋아요: 청결 상태
2024년 3월에 2박 숙박함
답변 제공: Team Clarion 님, 2024년 4월 5일
Hello Nancy we are so happy that you had a good stay. Thank you for your review.

8/10 - 좋아요

Carrie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
The property is a bit run down looking. It makes you hesitate before entering however, once we did, the inside was clean, organized and quiet, just what we needed!
2024년 3월에 1박 숙박함
답변 제공: Team Clarion 님, 2024년 4월 2일
Thanks for the great review!We're happy to know that you enjoyed your experience here at Hotel Indigo Cleveland-Beachwood. The happiness and satisfaction of our guests is important to us and we endeavor to offer quality comfort and service for our guests.We look forward to sharing an even better experience with you soon! Have a lovely day!

8/10 - 좋아요

Chrishaw

연인과의 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Will consider staying again
2024년 3월에 1박 숙박함
답변 제공: Team Clarion 님, 2024년 4월 2일
Thanks for the great review!We're happy to know that you enjoyed your experience here at Hotel Indigo Cleveland-Beachwood. The happiness and satisfaction of our guests is important to us and we endeavor to offer quality comfort and service for our guests.We look forward to sharing an even better experience with you soon! Have a lovely day!

8/10 - 좋아요

Deborah

단체 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very clean and very friendly
2024년 3월에 1박 숙박함
답변 제공: Team Clarion 님, 2024년 3월 4일
Thanks for the great review!We're happy to know that you enjoyed your experience here at Clarion Hotel Cleveland-Beachwood. The happiness and satisfaction of our guests is important to us and we endeavor to offer quality comfort and service for our guests.We look forward to sharing an even better experience with you soon! Have a lovely day!

10/10 - 훌륭해요

Jennifer

Great breakfast
2024년 3월에 1박 숙박함
답변 제공: Team Clarion 님, 2024년 3월 4일
Thanks for the great review!We're happy to know that you enjoyed your experience here at Clarion Hotel Cleveland-Beachwood. The happiness and satisfaction of our guests is important to us and we endeavor to offer quality comfort and service for our guests.We look forward to sharing an even better experience with you soon! Have a lovely day!

8/10 - 좋아요

Star

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was ok itt but the bathroom tub was just slow draining
2024년 2월에 1박 숙박함
답변 제공: Team Clarion 님, 2024년 3월 3일
Thank you for staying with us and for your review. Thank you for letting us know about the bath tub we have reported it to the proper deportment.

8/10 - 좋아요

Natalie

2024년 2월에 3박 숙박함
답변 제공: Team Clarion 님, 2024년 3월 23일
Hello Natalie: Thank you the great review.

10/10 - 훌륭해요

Eleanor

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Easy check in, friendly staff, comfortable room.
2024년 2월에 1박 숙박함
답변 제공: The Clarion Team 님, 2024년 2월 21일
Thanks for the great review!We're happy to know that you enjoyed your experience here at Clarion Hotel Cleveland-Beachwood. The happiness and satisfaction of our guests is important to us and we endeavor to offer quality comfort and service for our guests. We look forward to sharing an even better experience with you soon! Have a lovely day!

6/10 - 괜찮아요

Rodrigo

출장 여행
좋아요: 청결 상태, 직원 및 서비스
Staff was great, but property feels very dated and in need of renovations. Breakfast was ok, typical hotel breakfast. But overall ok if only for getting some rest. Bed was comfortable.
2024년 2월에 2박 숙박함
답변 제공: Team Clarion 님, 2024년 2월 14일
Hello Rodrigo: Thank you, for your review. I am happy to hear, that our staff was great!! I will be passing on to ownership about the tiredness of our hotel.

10/10 - 훌륭해요

Steven

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice hotel at a fair price.
2024년 2월에 3박 숙박함
답변 제공: Team Clarion 님, 2024년 2월 9일
Thanks for the great review!We're happy to know that you enjoyed your experience here at Clarion Hotel Cleveland-Beachwood. The happiness and satisfaction of our guests are important to us and we endeavor to offer quality comfort and service for our guests.We look forward to sharing an even better experience with you soon! Have a lovely day!

2/10 - 너무 별로예요

adam

2023년 9월에 2박 숙박함
답변 제공: Team Clarion 님, 2024년 1월 22일
Thank you for staying with us at Clarion Cleveland-Beachwood, and sharing your valuable feedback. We are so sorry to hear of the shortcomings you experienced during your recent stay. Regrettably, we did not meet your expectations, nor did we live up to the high standards of service for which we strive for on a daily basis.Your comments are extremely valuable to us as it permits us to focus on areas that require improvement.Thank you again for being our guest and we hope to welcome you back in the future for a more memorable visit.

10/10 - 훌륭해요

toia

나홀로 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff and overall experience was beautiful
2024년 1월에 2박 숙박함
답변 제공: Team Clarion 님, 2024년 1월 22일
We're happy to know that you enjoyed your experience here at Clarion Hotel Cleveland-Beachwood. The happiness and satisfaction of our guests is important to us and we endeavor to offer quality comfort and service for our guests.We look forward to sharing an even better experience with you soon! Have a lovely day!

10/10 - 훌륭해요

Kendall

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Team Clarion 님, 2024년 1월 22일
We're happy to know that you enjoyed your experience here at Clarion Hotel Cleveland-Beachwood. The happiness and satisfaction of our guests is important to us and we endeavor to offer quality comfort and service for our guests.We look forward to sharing an even better experience with you soon! Have a lovely day!

8/10 - 좋아요

Bill

출장 여행
2024년 1월에 1박 숙박함
답변 제공: Mark Terrill 님, 2024년 1월 10일
Thank you for your review, It means a lot to us. I am happy that all went well.

8/10 - 좋아요

Daniel

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Mark Terrill 님, 2024년 1월 10일
Thank you for your review, It means a lot to us. I am happy that all went well.

4/10 - 별로예요

Kenneth

연인과의 여행, 출장 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스
2023년 12월에 1박 숙박함
답변 제공: Team Clarion 님, 2024년 1월 6일
Thank you for your review

8/10 - 좋아요

Scott

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 2박 숙박함
답변 제공: Team Clarion 님, 2023년 12월 29일
Thank you for your review.

2/10 - 너무 별로예요

tanesha

2023년 12월에 1박 숙박함
답변 제공: Team Clarion 님, 2024년 1월 22일
Thank you for staying with us at Clarion Cleveland-Beachwood, and sharing your valuable feedback. We are so sorry to hear of the shortcomings you experienced during your recent stay. Regrettably, we did not meet your expectations, nor did we live up to the high standards of service for which we strive for on a daily basis.Your comments are extremely valuable to us as it permits us to focus on areas that require improvement.Thank you again for being our guest and we hope to welcome you back in the future for a more memorable visit.Warm Regards,

2/10 - 너무 별로예요

Leon

2023년 12월에 1박 숙박함
답변 제공: Team Clarion 님, 2023년 12월 18일
Thank you for review.

8/10 - 좋아요

Craig

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Team Clarion 님, 2023년 12월 18일
Thanks for the great review!We're happy to know that you enjoyed your experience here at Clarion Hotel Cleveland-Beachwood. The happiness and satisfaction of our guests is important to us and we endeavor to offer quality comfort and service for our guests.We look forward to sharing an even better experience with you soon! Have a lovely day!

10/10 - 훌륭해요

laurie 님, Harborcreek

2023년 12월에 2박 숙박함
답변 제공: Team Clarion 님, 2023년 12월 18일
Thanks for the great review!We're happy to know that you enjoyed your experience here at Clarion Hotel Cleveland-Beachwood. The happiness and satisfaction of our guests is important to us and we endeavor to offer quality comfort and service for our guests.We look forward to sharing an even better experience with you soon! Have a lovely day!

10/10 - 훌륭해요

Sandra

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Staff was friendly. Clean rooms
2023년 12월에 1박 숙박함
답변 제공: Team Clarion 님, 2023년 12월 8일
Sanday, Thank you for your review. It means a lot to us.

10/10 - 훌륭해요

Susan

단체 여행, 출장 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
Easy parking
2023년 11월에 1박 숙박함
답변 제공: Team Clarion 님, 2023년 12월 8일
Susan, Thank you for taking time to fill out your review.

2/10 - 너무 별로예요

Tina

아이를 동반한 가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff are friendly and professional, however, this property is outdated and there was an unusual smell throughout the room.
2023년 11월에 3박 숙박함
답변 제공: Team Clarion 님, 2023년 11월 29일
Hello Tina Thank you for taking the time to share your experience about your recent stay at our hotel. Your comments will help us as we continue to work to improve our guest experience.

10/10 - 훌륭해요

Michelle

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We stayed two nights and all of the staff we met were very friendly and helpful. We would definitely stay here again.
2023년 11월에 2박 숙박함
답변 제공: Team Clarion 님, 2023년 11월 29일
Thanks for the great review!We're happy to know that you enjoyed your experience here at Clarion Hotel Cleveland-Beachwood. The happiness and satisfaction of our guests is important to us and we endeavor to offer quality comfort and service for our guests.We look forward to sharing an even better experience with you soon! Have a lovely day!

10/10 - 훌륭해요

Shimeka

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 1박 숙박함
답변 제공: Team Clarion 님, 2023년 11월 28일
Thanks for the great review!We're happy to know that you enjoyed your experience here at Clarion, Cleveland-Beachwood. The happiness and satisfaction of our guests is important to us and we endeavor to offer quality comfort and service for our guests.We look forward to sharing an even better experience with you soon! Have a lovely day!

6/10 - 괜찮아요

Otis

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was average for the price point the staff was great.
2023년 11월에 1박 숙박함
답변 제공: Team Clarion 님, 2023년 11월 28일
Thanks for the great review!We're happy to know that you enjoyed your experience here at Clarion, Cleveland-Beachwood. The happiness and satisfaction of our guests is important to us, and we endeavor to offer quality comfort and service for our guests.We look forward to sharing an even better experience with you soon! Have a lovely day!

4/10 - 별로예요

Anthony

2023년 11월에 2박 숙박함
답변 제공: Team Clarion 님, 2023년 11월 21일
Thank you for your review.

4/10 - 별로예요

Catherine J

가족 여행
좋아요: 편의 시설/서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Bathroom not clean leaking faucet dirty wash cloth in the bathroom
2023년 11월에 2박 숙박함
답변 제공: Team Clarion 님, 2023년 11월 20일
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we are very sorry that we did not exceed your expectations with our hotel. Your comments will help us as we continue to work to improve our guest experience. I have reported issues you have noted to the property management team.

6/10 - 괜찮아요

Matthew

가족 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
2023년 11월에 1박 숙박함
답변 제공: Team Clarion 님, 2023년 11월 20일
Thank you for your review

10/10 - 훌륭해요

Luther 님, FAIRFIELD

2023년 11월에 1박 숙박함
답변 제공: Team Clarion 님, 2023년 12월 8일
Thank you Luther for your great review.

4/10 - 별로예요

Robert

가족 여행
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
Hotel not updated, offered breakfast however ran out, our television didn't work but we were accomodate. We don't plan on returning.
2023년 11월에 1박 숙박함
답변 제공: Team Clarion 님, 2023년 11월 17일
Robert: Thank you for taking time for your review.

10/10 - 훌륭해요

Mary Ellen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 1박 숙박함
답변 제공: Team Clarion 님, 2023년 11월 17일
Thank you Mary Ellen: We're happy to know that you enjoyed your experience here at Clarion, Cleveland-Beachwood. The happiness and satisfaction of our guests is important to us and we endeavor to offer quality comfort and service for our guests.We look forward to sharing an even better experience with you soon! Have a lovely day!

6/10 - 괜찮아요

Averyn

2023년 10월에 1박 숙박함
답변 제공: Team Clarion 님, 2023년 11월 20일
Thank you for taking the time to share your experience about your recent stay at our hotel. Your comments will help us as we continue to work to improve our guest experience.

2/10 - 너무 별로예요

Robert

2023년 10월에 1박 숙박함
답변 제공: Team Clarion 님, 2023년 11월 6일
Thank you for your review

10/10 - 훌륭해요

HARVEY

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It is a decent place to stay, easy to get to right off tge interstate.
2023년 10월에 3박 숙박함
답변 제공: Team Clarion 님, 2023년 10월 25일
Thanks for the great review!We're happy to know that you enjoyed your experience here at Clarion, Cleveland-Beachwood. The happiness and satisfaction of our guests is important to us and we endeavor to offer quality comfort and service for our guests.We look forward to sharing an even better experience with you soon! Have a lovely day!

10/10 - 훌륭해요

Laura 님, Pahrump

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Convenient place to stop.
2023년 10월에 1박 숙박함
답변 제공: Team Clarion 님, 2023년 10월 25일
LauraThanks for the great review!We're happy to know that you enjoyed your experience here at Clarion, Cleveland-Beachwood. The happiness and satisfaction of our guests is important to us and we endeavor to offer quality comfort and service for our guests.We look forward to sharing an even better experience with you soon! Have a lovely day!

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Friendly Staff.. But needs maintenance..
The staff was friendly & professional.. especially Pinkey! However, the maintenance crew doesn’t keep up with fixing things. It’s just not up to the Clarion Standards.. I cannot say enough good about the staff though! Just super kind!
Ice maker not working…
Unusable Safe in room
Ceiling in bathroom
2023년 10월에 4박 숙박함
답변 제공: Mark Terrill, GM 님, 2023년 10월 22일
Thank you for your review. Sorry that the safe and ice machine were not working sadly we are waiting on parts. I am delighted that Pinky and the staff were great!

8/10 - 좋아요

Clifford 님, Warren

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Friendly staff
2023년 10월에 1박 숙박함
답변 제공: Team Clarion 님, 2023년 10월 22일
Thank you for the great review!

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 3박 숙박함
답변 제공: Mark Terrill 님, 2023년 10월 17일
Thanks for the great review!We're happy to know that you enjoyed your experience here at the Clarion-Hotel, Cleveland-Beachwood. The happiness and satisfaction of our guests is important to us and we endeavor to offer quality comfort and service for our guests.We look forward to sharing an even better experience with you soon! Have a lovely day!

6/10 - 괜찮아요

KATHERINE

좋아요: 직원 및 서비스, 편의 시설/서비스
Friendly staff but could have been cleaner
2023년 10월에 3박 숙박함
답변 제공: Team Clarion 님, 2023년 10월 16일
Thank you, Kathrine, for sharing your review with us.

8/10 - 좋아요

Kug-Seung

가족 여행
좋아요: 숙박 시설 상태 및 시설
Clean, good breakfast, no refrigerator and water.
They don’t provide water in room. Microwave and refrigerator at not equipped. Room is clean. It took some time to turn on TV. Breakfast was good.
2023년 10월에 1박 숙박함
답변 제공: Clarion 님, 2023년 10월 30일
Hello Kug-Seung Thank you for your review. Thank you for letting us know about the the TV not working right I have contacted my maintenance team to fix that issues. Only our rooms with king bed have refrigerators in our rooms and working on getting them thought out the hotel. I am happy that you have enjoyed the breakfast hope to see you soon

8/10 - 좋아요

Frank Paret

2023년 10월에 3박 숙박함
답변 제공: Team Clarion 님, 2023년 10월 16일
Thank you for your review.