Dear Mr. Arelis Thank you for choosing us as your vacation destination. We appreciate your contribution to improve our services, likewise we want to offer our sincere apologies for any inconvenience that may have exoerimentar during your stay. Thank you for choosing us Kind regards

Estimado Sr. Julio Gracias por elegirnos y compartir la reseña de su estancia con nosotros, nos alegra sabes que nuestras vistas e instalaciones hayan superado su expectativas Afectuosos saludos

Estimada Sra. Wilfa Gracias por compartir su opinión con nosotros, nos alegra saber de que haya de que su estanca en nuestras instalaciones hayan sido memorables Afectuosos saludos

Estimado Sr. José Luis En relación con lo comentado en su reseña, le ofrecemos nuestras más sinceras disculpas por cualquier inconveniente vivido durante su estancia en nuestro hotel. Tenga por seguro que sus comentarios serán transmitidos a los departamentos involucrados con el fin de que se tomen las medidas correctivas en los puntos que nos menciona para evitar estos tipos de incidentes con futuros clientes.Afectuosos saludos

Dear Danny We thank you for choosing us as your vacation destination, as well as for your comments and suggestions. Thank you for visiting us

Dear Mr. Nelson Thank you for sharing the wonderful stay you had with us and how you enjoyed our modality and tranquility of our adult only concept. We are glad that we exceeded your expectations and made your stay memorable.Hope to have the opportunity to welcome you again. Best regards

Dear Mrs. Ana-Maria We appreciate that you have chosen us as your vacation destination, as well as your comments and impressions about the pleasant experience you had during your stay in our hotel. Likewise, we offer our sincere apologies for any inconvenience you may have experienced during your stay.Thank you for visiting us

Estimada Sra. Hanna Gracias por compartir la reseñe de su estancia con nosotros, nos alegra haber hecho de su estancia memorable Gracias por visitarnos Afectuosos saludos

Estimada Sra. Yudelka Agradecemos nos haya elegido como destino de sus vacacione , no alegra saber que hayamos superado sus expectativas, Gracias por visitarnos Afectuosos saludos

Sehr geehrter Herr Markus In Bezug auf Ihre Bewertung möchten wir uns aufrichtig für die Unannehmlichkeiten und Missverständnisse entschuldigen, die Ihnen während Ihres Aufenthalts in unserem Hotel entstanden sind. Bitte seien Sie versichert, dass Ihre Anmerkungen an die zuständigen Abteilungen weitergeleitet werden, damit in den von Ihnen erwähnten Punkten Korrekturmaßnahmen ergriffen werden können, um derartige Vorfälle bei künftigen Gästen zu vermeiden.Wir schätzen Ihren Beitrag zur ständigen Verbesserung der Qualität der Dienstleistungen, die wir unseren Gästen anbieten. Ihre Kommentare helfen uns immer, uns zu verbessern.Mit freundlichen Grüßen

Dear Mrs. Yokasta Thank you very much for sharing your experience at our hotel. We are glad to hear that you enjoyed our elegant and comfortable ambiance, as well as the cleanliness and organic atmosphere we offer. Best regards

Estimada Sra. Maria Agradecemos nos haya elegido como destino de sus vacaciones. En relación con lo comentado en su reseña, le ofrecemos nuestras más sinceras disculpas por cualquier inconveniente vivido durante su estancia en nuestro hotel. Tenga por seguro que sus comentarios serán transmitidos a los departamentos involucrados con el fin de que se tomen las medidas correctivas en los puntos que nos menciona para evitar estos tipos de incidentes con futuros clientes.Gracias por visitarnos

Dear Mrs. Aleksandra In relation to the comments in your review, we offer our sincere apologies for any inconvenience experienced during your stay at our hotel. Please be assured that your comments will be passed on to the departments involved so that corrective action can be taken on the points you mention in order to avoid these types of incidents with future guests.Thank you for visiting us Kind regards

Dear Mrs. Betty Thank you for sharing your review, we are glad we met your expectations.Thank you for visiting us Kind regards

Dear Sir.Thank you for sharing your review with us about the beautiful view of the mountains that our facilities have. Thank you for visiting us Kind regards

Estimada Sra. Ana En relación con lo comentado en su reseña, le ofrecemos nuestras más sinceras disculpas por cualquier inconveniente vivido durante su estancia en nuestro hotel. Tenga por seguro que sus comentarios serán transmitidos a los departamentos involucrados con el fin de que se tomen las medidas correctivas en los puntos que nos menciona para evitar estos tipos de incidentes con futuros clientes.Agradecemos su aportación a la mejora continua de la calidad en los servicios que ofrecemos a nuestros huéspedes. Sus comentarios siempre nos ayudan a mejorar.

Lieber Herr Stefan wir entschuldigen uns aufrichtig für die Unannehmlichkeiten, die Sie während Ihres Aufenthaltes in unserem Hotel erlebt haben. Bitte seien Sie versichert, dass Ihre Anmerkungen an die beteiligten Abteilungen weitergeleitet werden, damit in den von Ihnen genannten Punkten Korrekturmaßnahmen ergriffen werden können, um derartige Vorfälle bei künftigen Gästen zu vermeiden.Wir schätzen Ihren Beitrag zur kontinuierlichen Verbesserung der Qualität der Dienstleistungen, die wir unseren Gästen anbieten. Ihre Kommentare helfen uns immer, uns zu verbessern.

Dear Mr. Henry We appreciate that you have chosen us as your vacation destination, as well as your comments and impressions about the pleasant experience you had during your stay at our hotel.Thank you for visiting us and sharing your review with us.

Dear Mrs. Joanne Thank you for your comments, we are so glad to hear that you had a great stay with us.Hope we will have the chance to assist you again!Kindest Regards

Dear Mr. David-William Thank you for sharing your review of your stay with us, we are glad that we were able to exceed your expectations and that you had a memorable stay. Kind regards

Dear Mrs. Kiadilmia We are extremely pleased to hear that your experience at our hotel exceeded your expectations and that you were impressed with our location and our team. Thank you for visiting us and sharing your review of your stay with us.

Dear Mrs. Yoanny We appreciate your sharing your review of your stay with us, as well as your comments and impressions about the pleasant experience you had during your stay at our hotel.Thank you for visiting us

Dear Mrs. Nerida We appreciate that you have chosen us as your vacation destination, as well as your comments and impressions about the pleasant experience you had during your stay at our hotel.Thank you for visiting us

Estimada Sra. Nerida Agradecemos sinceramente su generosa opinión sobre nuestro hotel. Nos complace saber que disfrutó de nuestra privilegiada ubicación con unas vistas espectaculares, considerándola una de las mejores del país. Es un honor para nosotros ser parte de su experiencia al disfrutar de las bellezas naturales de la península de Samaná y de todo nuestro país.Nos enorgullece enormemente saber que nuestras áreas verdes e infraestructura han contribuido a su experiencia positiva, y que pudo experimentar un entorno de paz y tranquilidad durante su estadía.Esperamos tener el privilegio de darle la bienvenida nuevamente en el futuro para seguir brindándole momentos inolvidables.Afectuosos saludos

Dear Mrs. Mary Thank you for choosing us as your vacation destination, as well as for your wonderful comments about the stay you had with us, we are proud to know that we have exceeded your expectations in quality and services during the ten days you have lived with us.Kind regards

Dear Ms. Sandra We appreciate you sharing the review of your stay with us and comments about the easy access to the pool and the sea. We are pleased to hear that you enjoyed the comfort and accessibility of our facilities.Your satisfaction is our top priority, and we look forward to the honor of welcoming you back for another enjoyable experience.Kind regards

Dear Mr. Hernan We appreciate that you have chosen us as your vacation destination, as well as your comments on points for improvement in our rooms, we would like to offer our sincere apologies for any inconvenience experienced during your stay at our hotel. Please be assured that your comments have been passed on to the departments involved so that corrective action can be taken on the points you mention to avoid these types of incidents with future guests.We appreciate your contribution to the continuous improvement of the quality of the services we offer to our guests. Your comments always help us to improve.We hope to have the opportunity to welcome you again. Kind regards

Dear Mrs. Reyna We appreciate that you have chosen us as your vacation destination, as well as your comment and impression about the tranquility of our facilities, we are glad to know that we have made your stay memorable. We look forward to welcoming you and your friend back for more special moments in the future.Kind regards

Dear Mr. FlorencioThank you for sharing how good your stay with us was. We hope to have the opportunity to welcome you again in our facilities. Best regards

Estimada Sra. Patria Agradecemos haya dedicado su tiempo en compartir la reseña de su estancia con nosotros, así como por sus comentarios acerca de lo organización y limpieza que engalana nuestras instalaciones, con un personal super amable, pero sobre todo las vistas espectaculares con que cuentan nuestras instalaciones. Por otro lado, en cuanto a su sugerencia del todo incluido, nos gustaría informarle que hemos hecho llegar sus comentarios a los departamentos involucrado, para que este sea valorado de manera que garantice la calidad de los servicios que ofrecemos Saludos

Dear Victoria We appreciate you sharing the review of your stay with us, We are very pleased to receive your compliments and to know that your experience at our hotel was absolutely wonderful. We appreciate your kind words about the friendliness of our staff, the good condition of our facilities and the delicious quality of our drinks.It is an honor for us to have contributed to your excellent vacation. We look forward to welcoming you again soon and offering you another exceptional experience.Kindest regards

Dear Mr. Maximo Dear Thank you for choosing us as your vacation destination and for giving us feedback on your stay with us. We are sorry for any misunderstanding you may have experienced regarding the package of services purchased and entailed by the same, we would like to inform you that we have forwarded your comments to the departments involved in order to update the information with our suppliers of the packages and services we offer to ensure that we maintain and provide the level of service expected of us.We hope to have the opportunity to welcome you back and change your perception in a positive way. Kindest regards

Dear Mrs. Lidia Thank you for choosing us as your vacation destination. We sincerely regret the confusion and inconvenience caused by the lack of notification from your agency about the change to all-inclusive at our hotel. We hope that you were able to enjoy your stay with us. We hope to have the opportunity to welcome you back to our facilities. Kind regards

Estimado Sr. Francisco ¡Gracias por elegirnos y por compartir su experiencia con nosotros!¡Estamos encantados de saber que tanto usted como su familia quedado maravillados tras su estancia en nuestras instalaciones! Es muy gratificante recibir comentarios tan positivos. Agradecemos sinceramente sus amables palabras y nos llena de alegría saber que todos disfrutaron de su tiempo con nosotros. Siempre nos esforzamos por brindar experiencias excepcionales, y saber que lo hemos logrado con usted y sus familiares nos llena de satisfacción. Esperamos tener el placer de daros la bienvenida nuevamente en el futuro.

Estimado Sr. Rowaldo Graicas pro elegirnos como destino de sus vacaciones, Lamentamos saber no hayamos cumplido con sus expectativas. Valoramos tu perspectiva y tomamos en serio tus observaciones.Agradecemos la oportunidad de aprender y mejorar a través de tus comentarios. Si decides considerar otra visita, nos encantaría la oportunidad de brindarte una experiencia más positiva.Saludos cordiales