커피 서비스

로드웨이 인 & 스위트 윌리엄스버그 센트럴 여행 후기

2.5 out of 5

이용 후기

7.0

좋아요

평점 10 - 훌륭해요. 1003개 이용 후기 중 231개" "
평점 8 - 좋아요. 1003개 이용 후기 중 320개" "
평점 6 - 괜찮아요. 1003개 이용 후기 중 219개" "
평점 4 - 별로예요. 1003개 이용 후기 중 132개" "
평점 2 - 너무 별로예요. 1003개 이용 후기 중 101개" "

7.2/10

청결 상태

8.0/10

직원 및 서비스

6.6/10

편의 시설/서비스

6.6/10

숙박 시설 상태 및 시설

7.0/10

친환경

이용 후기

10/10 - 훌륭해요

sim 님, Korea

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good value for money

8/10 - 좋아요

Brenda

연인과의 여행
좋아요: 직원 및 서비스
The beds were comfortable, water was hot, staff was good. Alot of restrauants to choose from in area.
2024년 4월에 2박 숙박함

6/10 - 괜찮아요

Clint 님, Houston

출장 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스
Older property with minor issues but overall not too bad
2024년 4월에 1박 숙박함
답변 제공: Georgia Salih, Director of Operations 님, 2024년 4월 10일
Clint,Thank you for taking the time to complete our online survey regarding your recent stay at Rodeway Inn & Suites Williamsburg Central. Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding your your recent visit. I have shared your feedback with our entire staff to better handle these types of situations differently in the future. Feedback from our guests on their experiences is what we use to further our constant improvement. Again, thank you for your time and valuable feedback. We hope for another opportunity to properly host you in the future.Sincerely, Georgia Salih, Director of Operations

10/10 - 훌륭해요

Kayla

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It was easy to find
2024년 3월에 2박 숙박함
답변 제공: Georgia Salih Director of Operations 님, 2024년 4월 1일
Kayla,Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take great pride in Rodeway Inn & Suites Williamsburg Central and the services we provide for our valued guests. We are so glad you enjoyed your stay.We look forward to providing you with wonderful accommodations and experiences each time you are in town.Kind regards,Georgia Salih Director of Operations

8/10 - 좋아요

Jennifer

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
The hotel is clean but the room was run down. The gap under the door was an inch . I had to put a towel down at night . The walls are thin and the people beside us were smoking in there room and awake all night long talking loudly. The staff were very considerate and sympathetic especially Draper
2024년 3월에 1박 숙박함
답변 제공: Georgia Salih, Director of Operations 님, 2024년 4월 1일
Jennifer,Thank you for taking the time to complete our online survey regarding your recent stay at Rodeway Inn & Suites Williamsburg Central. Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding your your recent visit. I have shared your feedback with our entire staff to better handle these types of situations differently in the future. Feedback from our guests on their experiences is what we use to further our constant improvement. Again, thank you for your time and valuable feedback. We hope for another opportunity to properly host you in the future.Sincerely, Georgia Salih Director of Operations

6/10 - 괜찮아요

Cynthia

2024년 3월에 1박 숙박함
답변 제공: Georgia Salih, Director of Operations 님, 2024년 4월 19일
Cynthia, Thank you for taking the time to complete our online survey regarding your recent stay at Rodeway Inn & Suites Williamsburg Central. Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding your your recent visit. I have shared your feedback with our entire staff to better handle these types of situations differently in the future. Feedback from our guests on their experiences is what we use to further our constant improvement. Again, thank you for your time and valuable feedback. We hope for another opportunity to properly host you in the future.Sincerely, Georgia Salih, Director of Operations

4/10 - 별로예요

Richard

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Georgia Salih, Director of Operations 님, 2024년 3월 21일
Richard,Thank you for taking the time to complete our online survey regarding your recent stay at Suburban Studios Williamsburg Central.Allow me to apologize on behalf of our hotel for failing to meet your expectations. I have shared your feedback with our staff and appropriate action will be taken to better handle these types of situations differently in the future. Feedback from our guests on their experiences is what we use to further our constant improvement.Again, thank you for your time and valuable feedback. We hope for another opportunity to properly host you in the future.Sincerest Apologies,Georgia Salih, Director of Operations

6/10 - 괜찮아요

Rob

2024년 1월에 1박 숙박함
답변 제공: Georgia Salih, Director of Operations 님, 2024년 2월 23일
Rob,Thank you for taking the time to complete our online survey regarding your recent stay at Rodeway Inn & Suites Williamsburg Central. Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding your your recent visit. I have shared your feedback with our entire staff to better handle these types of situations differently in the future. Feedback from our guests on their experiences is what we use to further our constant improvement. Again, thank you for your time and valuable feedback. We hope for another opportunity to properly host you in the future.Sincerely, Georgia Salih Director of Operations

10/10 - 훌륭해요

Godfrey

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함
답변 제공: Georgia Salih, Director of Operations 님, 2024년 2월 23일
Godfrey,Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take great pride in Rodeway Inn & Suites Williamsburg Central and the services we provide for our valued guests. We are so glad you enjoyed your stay.We look forward to providing you with wonderful accommodations and experiences each time you are in town.Kind regards,Georgia Salih Director of Operations

10/10 - 훌륭해요

patricia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Quite
2024년 1월에 1박 숙박함
답변 제공: Georgia Salih, Director of Operations 님, 2024년 2월 23일
Patricia,Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take great pride in Rodeway Inn & Suites Williamsburg Central and the services we provide for our valued guests. We are so glad you enjoyed your stay.We look forward to providing you with wonderful accommodations and experiences each time you are in town.Kind regards,Georgia Salih Director of Operations

10/10 - 훌륭해요

Jalen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great quite place
2023년 12월에 3박 숙박함
답변 제공: Georgia Salih, Director of Operations 님, 2024년 2월 23일
Jalen,Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take great pride in Rodeway Inn & Suites Williamsburg Central and the services we provide for our valued guests. We are so glad you enjoyed your stay.We look forward to providing you with wonderful accommodations and experiences each time you are in town.Kind regards,Georgia Salih Director of Operations

10/10 - 훌륭해요

Nikki

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
This place was nice. Our room was huge. Staff was nice. Probably needs some new carpet and whatever but I haven’t been to a hotel that didn’t.
2023년 10월에 2박 숙박함
답변 제공: Georgia Salih, Director of Operations 님, 2024년 2월 23일
Nikki,Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take great pride in Rodeway Inn & Suites Williamsburg Central and the services we provide for our valued guests. We are so glad you enjoyed your stay.We look forward to providing you with wonderful accommodations and experiences each time you are in town.Kind regards,Georgia Salih Director of Operations

8/10 - 좋아요

Brian

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 3박 숙박함
답변 제공: Georgia Salih, Director of Operations 님, 2024년 2월 23일
Brian,Thank you for taking the time to complete our online survey regarding your recent stay at Rodeway Inn & Suites Williamsburg Central. Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding your your recent visit. I have shared your feedback with our entire staff to better handle these types of situations differently in the future. Feedback from our guests on their experiences is what we use to further our constant improvement. Again, thank you for your time and valuable feedback. We hope for another opportunity to properly host you in the future.Sincerely, Georgia Salih Director of Operations

10/10 - 훌륭해요

Oscar

2023년 12월에 3박 숙박함
답변 제공: Georgia Salih, Director of Operations 님, 2024년 2월 23일
Oscar,Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take great pride in Rodeway Inn & Suites Williamsburg Central and the services we provide for our valued guests. We are so glad you enjoyed your stay.We look forward to providing you with wonderful accommodations and experiences each time you are in town.Kind regards,Georgia Salih Director of Operations

2/10 - 너무 별로예요

Jeff

가족 여행
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
All three nights we had people next to us raising hell all night it was the worst nights I have hard I. A long time
2023년 12월에 3박 숙박함
답변 제공: Georgia Salih, Director of Operations 님, 2024년 2월 23일
Jeff,Thank you for taking the time to complete our online survey regarding your recent stay at Suburban Studios Williamsburg Central.Allow me to apologize on behalf of our hotel for failing to meet your expectations. I have shared your feedback with our staff and appropriate action will be taken to better handle these types of situations differently in the future. Feedback from our guests on their experiences is what we use to further our constant improvement.Again, thank you for your time and valuable feedback. We hope for another opportunity to properly host you in the future.Sincerest Apologies,Georgia Salih, Director of Operations

2/10 - 너무 별로예요

Sara

2023년 12월에 2박 숙박함
답변 제공: Georgia Salih, Director of Operations 님, 2024년 2월 23일
Sara,Thank you for taking the time to complete our online survey regarding your recent stay at Suburban Studios Williamsburg Central.Allow me to apologize on behalf of our hotel for failing to meet your expectations. I have shared your feedback with our staff and appropriate action will be taken to better handle these types of situations differently in the future. Feedback from our guests on their experiences is what we use to further our constant improvement.Again, thank you for your time and valuable feedback. We hope for another opportunity to properly host you in the future.Sincerest Apologies,Georgia Salih, Director of Operations

8/10 - 좋아요

Julie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 5박 숙박함
답변 제공: Georgia Salih, Director of Operations 님, 2024년 2월 23일
Julie,Thank you for taking the time to complete our online survey regarding your recent stay at Rodeway Inn & Suites Williamsburg Central. Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding your your recent visit. I have shared your feedback with our entire staff to better handle these types of situations differently in the future. Feedback from our guests on their experiences is what we use to further our constant improvement. Again, thank you for your time and valuable feedback. We hope for another opportunity to properly host you in the future.Sincerely, Georgia Salih Director of Operations

10/10 - 훌륭해요

Theresa 님, Conway

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Awesome 😎🎄
2023년 12월에 2박 숙박함
답변 제공: Georgia Salih, Director of Operations 님, 2024년 2월 23일
Theresa,Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take great pride in Rodeway Inn & Suites Williamsburg Central and the services we provide for our valued guests. We are so glad you enjoyed your stay.We look forward to providing you with wonderful accommodations and experiences each time you are in town.Kind regards,Georgia Salih Director of Operations

10/10 - 훌륭해요

Charity

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Georgia Salih, Director of Operations 님, 2024년 2월 23일
Charity,Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take great pride in Rodeway Inn & Suites Williamsburg Central and the services we provide for our valued guests. We are so glad you enjoyed your stay.We look forward to providing you with wonderful accommodations and experiences each time you are in town.Kind regards,Georgia Salih Director of Operations

6/10 - 괜찮아요

Allen

연인과의 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
It was a clean room and the ac unit worked very good. Our room 106 had pipes in the wall or something else that banged all night and kept waking me up. Almost like someone was knocking on the wall. If i ever go there again i will not stay in that room. That room shouldnt even be available until the banging is fixed. I felt like i got ripped off for having to hear banging all night. Was not worth what i paid which is why i went somewhere else after my weekly rental. And it took 6 days to get my room cleaned even after i requested it on my 4th day there. When i asked why it wasnt cleaned after requesting it i was told "i dont know" even tho my room number was wrote down on the desk for a cleaning from the night before when i requested it but besides that its not a bad place. I think it still has good potential thank you
2023년 12월에 7박 숙박함
답변 제공: Georgia Salih, Director of Operations 님, 2024년 2월 23일
Allen,Thank you for taking the time to complete our online survey regarding your recent stay at Rodeway Inn & Suites Williamsburg Central. Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding your your recent visit. I have shared your feedback with our entire staff to better handle these types of situations differently in the future. Feedback from our guests on their experiences is what we use to further our constant improvement. Again, thank you for your time and valuable feedback. We hope for another opportunity to properly host you in the future.Sincerely, Georgia Salih Director of Operations

2/10 - 너무 별로예요

Mery

별로예요: 청결 상태, 숙박 시설 상태 및 시설
2023년 12월에 2박 숙박함
답변 제공: Georgia Salih, Director of Operations 님, 2024년 2월 23일
Mery,Thank you for taking the time to complete our online survey regarding your recent stay at Suburban Studios Williamsburg Central.Allow me to apologize on behalf of our hotel for failing to meet your expectations. I have shared your feedback with our staff and appropriate action will be taken to better handle these types of situations differently in the future. Feedback from our guests on their experiences is what we use to further our constant improvement.Again, thank you for your time and valuable feedback. We hope for another opportunity to properly host you in the future.Sincerest Apologies,Georgia Salih, Director of Operations

10/10 - 훌륭해요

Olivia

좋아요: 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Georgia Salih Director of Operations 님, 2024년 2월 23일
Olivia,Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take great pride in Rodeway Inn & Suites Williamsburg Central and the services we provide for our valued guests. We are so glad you enjoyed your stay.We look forward to providing you with wonderful accommodations and experiences each time you are in town.Kind regards,Georgia Salih Director of Operations

2/10 - 너무 별로예요

Donna

2023년 12월에 2박 숙박함
답변 제공: Georgia Salih, Director of Operations 님, 2024년 2월 23일
Donna,Thank you for taking the time to complete our online survey regarding your recent stay at Suburban Studios Williamsburg Central.Allow me to apologize on behalf of our hotel for failing to meet your expectations. I have shared your feedback with our staff and appropriate action will be taken to better handle these types of situations differently in the future. Feedback from our guests on their experiences is what we use to further our constant improvement.Again, thank you for your time and valuable feedback. We hope for another opportunity to properly host you in the future.Sincerest Apologies,Georgia Salih, Director of Operations

8/10 - 좋아요

Shayna

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Georgia Salih, Director of Operations 님, 2024년 2월 23일
Shayna,Thank you for taking the time to complete our online survey regarding your recent stay at Rodeway Inn & Suites Williamsburg Central. Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding your your recent visit. I have shared your feedback with our entire staff to better handle these types of situations differently in the future. Feedback from our guests on their experiences is what we use to further our constant improvement. Again, thank you for your time and valuable feedback. We hope for another opportunity to properly host you in the future.Sincerely, Georgia Salih Director of Operations

10/10 - 훌륭해요

Sambeth

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I always stay here when I visit Williamsburg. Perfect location, free wifi and ample parking. I booked through Expedia and it was advertised they had complimentary breakfast but that is not the case. Anyway, other than that this place is A1. Idk what is up with the reviews but you get what you pay for. It’s not fancy but it’s not dirty either. I recommend.
2023년 12월에 1박 숙박함
답변 제공: Georgia Salih, Director of Operations 님, 2024년 2월 23일
SAmbeth,Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take great pride in Rodeway Inn & Suites Williamsburg Central and the services we provide for our valued guests. We are so glad you enjoyed your stay.We look forward to providing you with wonderful accommodations and experiences each time you are in town.Kind regards,Georgia Salih Director of Operations

10/10 - 훌륭해요

Tre

2023년 12월에 1박 숙박함
답변 제공: Georgia Salih, Director of Operations 님, 2024년 2월 23일
Tre,Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take great pride in Rodeway Inn & Suites Williamsburg Central and the services we provide for our valued guests. We are so glad you enjoyed your stay.We look forward to providing you with wonderful accommodations and experiences each time you are in town.Kind regards,Georgia Salih Director of Operations

10/10 - 훌륭해요

laura

2023년 12월에 1박 숙박함
답변 제공: Georgia Salih, Director of Operations 님, 2024년 2월 23일
Laura,Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take great pride in Rodeway Inn & Suites Williamsburg Central and the services we provide for our valued guests. We are so glad you enjoyed your stay.We look forward to providing you with wonderful accommodations and experiences each time you are in town.Kind regards,Georgia Salih Director of Operations

10/10 - 훌륭해요

CHRISTOPHER 님, Norfolk

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This waa a great trip and nice hotel. Very, very quiet and great location on the Williamsburg tourism strip. Many Roadway Inns can be run down and have poor service, but not this one! I will definitely be back.
2023년 12월에 1박 숙박함
답변 제공: Georgia Salih, Director of Operations 님, 2024년 2월 23일
Christopher,Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take great pride in Rodeway Inn & Suites Williamsburg Central and the services we provide for our valued guests. We are so glad you enjoyed your stay.We look forward to providing you with wonderful accommodations and experiences each time you are in town.Kind regards,Georgia Salih Director of Operations

8/10 - 좋아요

Storm

좋아요: 직원 및 서비스
Very accessible area
2023년 12월에 2박 숙박함
답변 제공: Georgia Salih, Director of Operations 님, 2024년 2월 23일
Storm,Thank you for taking the time to complete our online survey regarding your recent stay at Rodeway Inn & Suites Williamsburg Central. Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding your your recent visit. I have shared your feedback with our entire staff to better handle these types of situations differently in the future. Feedback from our guests on their experiences is what we use to further our constant improvement. Again, thank you for your time and valuable feedback. We hope for another opportunity to properly host you in the future.Sincerely, Georgia Salih Director of Operations

6/10 - 괜찮아요

Sarah

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Get what you pay for
Did the job for what we needed. We just needed to stay one night after going to Busch Gardens. The rooms are not updated and do not feel super clean. The bed wasn’t comfortable but we did not see any bed bugs. What you would expect for the price.
2023년 12월에 1박 숙박함
답변 제공: Georgia Salih, Director of Operations 님, 2024년 2월 23일
Sarah,Thank you for taking the time to complete our online survey regarding your recent stay at Rodeway Inn & Suites Williamsburg Central. Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding your your recent visit. I have shared your feedback with our entire staff to better handle these types of situations differently in the future. Feedback from our guests on their experiences is what we use to further our constant improvement. Again, thank you for your time and valuable feedback. We hope for another opportunity to properly host you in the future.Sincerely, Georgia Salih Director of Operations

8/10 - 좋아요

Beverly

가족 여행
좋아요: 청결 상태, 직원 및 서비스
A little outdated with the furniture but overall pleasant. Great price! Overall no complaints.
2023년 11월에 1박 숙박함
답변 제공: Georgia Salih, Director of Operations 님, 2023년 11월 28일
Beverly,Thank you for taking the time to complete our online survey regarding your recent stay at Rodeway Inn & Suites Williamsburg Central. On behalf of our entire team, I would like to apologize for failing to fully meet or exceed your expectations.. Your satisfaction is important to us as a valued guest. We all feedback to make improvements, so that we can provide exceptional experiences for our guests. Should you need additional support, please do not hesitate to reach out to us. We hope for an opportunity to properly host you in the future. Sincerely, Georgia Salih Director of Operations

10/10 - 훌륭해요

Joseph 님, POTTSTOWN

2023년 11월에 2박 숙박함
답변 제공: Georgia Salih, Director of Operations 님, 2024년 2월 23일
Joseph,Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take great pride in Rodeway Inn & Suites Williamsburg Central and the services we provide for our valued guests. We are so glad you enjoyed your stay.We look forward to providing you with wonderful accommodations and experiences each time you are in town.Kind regards,Georgia Salih Director of Operations

8/10 - 좋아요

Richard

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 2박 숙박함
답변 제공: Georgia Salih, Director of Operations 님, 2023년 11월 5일
Richard,,Thank you for taking the time to complete our online survey regarding your recent stay at Rodeway Inn & Suites Williamsburg Central. Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding your your recent visit. I have shared your feedback with our entire staff to better handle these types of situations differently in the future. Feedback from our guests on their experiences is what we use to further our constant improvement. Again, thank you for your time and valuable feedback. We hope for another opportunity to properly host you in the future.Sincerely, Georgia Salih Director of Operations

2/10 - 너무 별로예요

Miranda

연인과의 여행, 아이를 동반한 가족 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This place was terrible. I drove 4 hours for the weekend to see my kids and I had booked this online. First they gave me my room keys and went up and there was already someone in our room! Unlock the door and got the door slammed back in my face. Thank God they have the top lock latched. The receptionist excuse was she had just gotten there and she didn’t know! Get to room and Wi-Fi connects for my sons tablet then disconnects. It wouldn’t connect for my phone or my bfs phone both nights. Called the front desk and was told to forget the network and try again and that was all she could do. Plus there is a caterers place built into the hotel and it was extremely loud and packed the first night and no where to park. We almost got towed because of it. Will not be staying there ever again.
2023년 10월에 1박 숙박함
답변 제공: Georgia Salih, Director of Operations 님, 2023년 11월 3일
Miranda,Thank you for taking the time to complete our online survey regarding your recent stay at Rodeway Inn & Suites Williamsburg Central. Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding your recent visit. I understand the was mix-up with your room and I do apologize that you encountered so many issue getting to your room and that there was trouble staying connected to the internet. I assure these issues will be investigated and that appropriate action has been taken to prevent further issues of this type. With this being said let me add that I have shared your feedback with our entire staff tso can be aware of these issues and handle these types of situations differently in the future. Feedback from our guests on their experiences is what we use to further our constant improvement. Again, thank you for your time and valuable feedback. We hope for another opportunity to properly host you in the future. Sincerely, Georgia Salih Director of Operations

4/10 - 별로예요

allison

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Overcharge
We stayed at hotel with a dog and were overcharged. When i called hotel they said the charge would fall off even though it posted and my bank said they have no record of refund. The hotel was fine. It was clean and convienient if i wasnt overcharged i would recommend.
2023년 10월에 2박 숙박함
답변 제공: Georgia Salih, Director of Operations 님, 2023년 11월 2일
Allison,Thank you for taking the time to complete our online survey regarding your recent stay at Rodeway Inn & Suites Williamsburg Central. On behalf of our entire team, I would like to apologize for failing to exceed your expectations concerning your recent visit with us. I understand that there was some miscommunication about you charges and you felt you were over charged. Your satisfaction is important to us as a valued guest. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. I am delighted to hear that you were happy with our cleanliness and that you appreciated the staff as much as we do. Thank you. Should you need additional support, please do not hesitate to reach out to us. We hope for an opportunity to properly host you in the future. Sincerely,Georgia SalihDirector of Operations

10/10 - 훌륭해요

Nick

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Awesome
2023년 10월에 4박 숙박함
답변 제공: Georgia Salih, Director of Operations 님, 2023년 11월 2일
Nick,Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take great pride in Rodeway Inn & Suites Williamsburg Central and the services we provide for our valued guests. We are so glad you enjoyed your stay.We look forward to providing you with wonderful accommodations and experiences each time you are in town.Kind regards,Georgia Salih Director of Operations

8/10 - 좋아요

Ginger

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: Georgia Salih, Director of Operations 님, 2023년 10월 31일
Ginger,Thank you for taking the time to complete our online survey regarding your recent stay at Rodeway Inn & Suites Williamsburg Central. Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding your room condition on your recent visit. I have shared your feedback with our entire staff to better handle these types of situations differently in the future. Feedback from our guests on their experiences is what we use to further our constant improvement. Again, thank you for your time and valuable feedback. We hope for another opportunity to properly host you in the future. Sincerely, Georgia Salih Director of Operations

10/10 - 훌륭해요

Adam

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
It was spacious clean an nice
2023년 10월에 2박 숙박함
답변 제공: Georgia Salih, Director of Operations 님, 2023년 10월 30일
Adam,Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take great pride in Rodeway Inn & Suites Williamsburg Central and the services we provide for our valued guests. We are so glad you enjoyed your stay.We look forward to providing you with wonderful accommodations and experiences each time you are in town.Kind regards,Georgia Salih Director of Operations

6/10 - 괜찮아요

Melody

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Staff was very friendly, room was clean but the rooms are in desperate need of an update. The curtains in my room wouldn't stay closed because of missing hooks, safe didn't work. It appears they aren't paying attention to the aging furniture.
2023년 10월에 1박 숙박함
답변 제공: Georgia Salih, Director of Operations 님, 2023년 10월 30일
Melody,Thank you for taking the time to complete our online survey regarding your recent stay at Rodeway Inn & Suites Williamsburg Central. I understand there were some concerns about the condition of your room and that you felt an upgrade would be beneficial to us. Great new we are currently making renovations and I believe you will like the changes that are being completed. I am happy to hear that you value our staff as much as we do. I also, on behalf of our entire team, would like to apologize for failing to fully meet or exceed your expectations.. Your satisfaction is important to us as a valued guest. We all feedback to make improvements, so that we can provide exceptional experiences for our guests. Should you need additional support, please do not hesitate to reach out to us. We hope for an opportunity to properly host you in the future. Sincerely, Georgia Salih Director of Operations

10/10 - 훌륭해요

Nicholas

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 3박 숙박함
답변 제공: Georgia Salih, Director of Operations 님, 2023년 10월 25일
Nicholas,Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take great pride in Rodeway Inn & Suites Williamsburg Central and the services we provide for our valued guests. We are so glad you enjoyed your stay.We look forward to providing you with wonderful accommodations and experiences each time you are in town.Kind regards,Georgia Salih, Director of Operations

2/10 - 너무 별로예요

Theresa

단체 여행, 반려동물 동반 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Bathroom sink was bach up and mold in bath tub staff was very rude i order a balcony they said i didn't i know i did dirty
2023년 10월에 2박 숙박함
답변 제공: Georgia Salih, Director of Operations 님, 2023년 10월 11일
Theresa,Thank you for taking the time to complete our online survey regarding your recent stay at Rodeway Inn & Suites Williamsburg Central.Allow me to apologize on behalf of our hotel for failing to meet your expectations. I understand there were some room conditions such as a few problems with the bathroom.I also understand that there was some confusion about the type of room you booked and you felt the staff could have been more polite. I have shared your feedback with our staff and appropriate action will be taken to better handle these types of situations differently in the future. Feedback from our guests on their experiences is what we use to further our constant improvement.Again, thank you for your time and valuable feedback. We hope for another opportunity to properly host you in the future.Sincerest Apologies.

10/10 - 훌륭해요

David

2023년 10월에 1박 숙박함
답변 제공: Georgia Salih, Director of Operations 님, 2023년 10월 12일
David,Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take great pride in Rodeway Inn & Suites Williamsburg Central and the services we provide for our valued guests. We are so glad you enjoyed your stay.We look forward to providing you with wonderful accommodations and experiences each time you are in town.Kind regards,Georgia SalihDirector of Operations

8/10 - 좋아요

Mary

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 객실의 편안함
The staff was very friendly, and even though in the middle of an apparent renovation the building was clean. I was disappointed in how uncomfortable the bed was, and that none of the channels on the tv came in clearly.
2023년 10월에 1박 숙박함
답변 제공: Georgia Salih, Director of Operations 님, 2023년 10월 9일
Mary,Thank you for taking the time to complete our online survey regarding your recent stay at Rodeway Inn & Suites Williamsburg Central. On behalf of our entire team, I would like to apologize for failing to exceed your expectations concerning your recent visit with us. I understand that you felt the beds were uncomfortable and that the Television was not showing the channels property. Your satisfaction is important to us as a valued guest. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. I am delighted to hear that you were happy with our cleanliness and that you appreciated the staff as much as we do. Thank you. Should you need additional support, please do not hesitate to reach out to us. We hope for an opportunity to properly host you in the future.

6/10 - 괜찮아요

James

좋아요: 청결 상태, 직원 및 서비스
2023년 9월에 2박 숙박함
답변 제공: Georgia Salih, Director of Operations 님, 2023년 10월 4일
James,Thank you for taking the time to complete our online survey regarding your recent stay at Rodeway Inn & Suites Williamsburg Central. Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding your your recent visit. I have shared your feedback with our entire staff to better handle these types of situations differently in the future. Feedback from our guests on their experiences is what we use to further our constant improvement. Again, thank you for your time and valuable feedback. We hope for another opportunity to properly host you in the future.Kind regards,Georgia SalihDirector of Operations

8/10 - 좋아요

Steve

2023년 9월에 1박 숙박함
답변 제공: Georgia Salih, Director of Operations 님, 2023년 10월 19일
Steve,Thank you for taking the time to complete our online survey regarding your recent stay at Rodeway Inn & Suites Williamsburg Central. On behalf of our entire team, I would like to apologize for failing to fully meet or exceed your expectations.. Your satisfaction is important to us as a valued guest. We all feedback to make improvements, so that we can provide exceptional experiences for our guests. Should you need additional support, please do not hesitate to reach out to us. We hope for an opportunity to properly host you in the future. Sincerely, Georgia Salih Director of Operations

4/10 - 별로예요

FREDERICK

별로예요: 청결 상태, 숙박 시설 상태 및 시설
Room smelt musty Everything felt a bit damp in the morning
2023년 9월에 2박 숙박함
답변 제공: Georgia Salih, Director of Operations 님, 2023년 9월 15일
Frederick.Thank you for taking the time to complete our online survey regarding your recent stay at Rodeway Inn & Suites Williamsburg Central. On behalf of our entire team, I would like to apologize for failing to exceed your expectations concerning your recent visit with us. Your satisfaction is important to us as a valued Choice Privileges member. We will be using your feedback to make improvements so that we can provide exceptional experiences for our guests. Should you need additional support, please do not hesitate to reach out to us. We hope for an opportunity to properly host you in the future. Sincerely, Georgia SalihDirector of Operations

8/10 - 좋아요

Tere 님, Kent

반려동물 동반 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellant service. Property is a little outdated. Excellent location and amenities for Williamsburg, VA area.
2023년 9월에 3박 숙박함
답변 제공: Georgia Salih, Director of Operations 님, 2023년 9월 11일
Tere,Thank you for taking the time to complete our online survey regarding your recent stay at Rodeway Inn & Suites Williamsburg Central. On behalf of our entire team, I would like to apologize for failing to fully meet or exceed your expectations.. Your satisfaction is important to us as a valued guest. We all feedback to make improvements, so that we can provide exceptional experiences for our guests. Should you need additional support, please do not hesitate to reach out to us. We hope for an opportunity to properly host you in the future. Sincerely, Georgia Salih Director of Operations

8/10 - 좋아요

Sandy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2023년 7월에 1박 숙박함
답변 제공: Georgia Salih, Director of Operations 님, 2023년 9월 6일
Sandy,Thank you for taking the time to complete our online survey regarding your recent stay at Rodeway Inn & Suites Williamsburg Central. On behalf of our entire team, I would like to apologize for failing to exceed your expectations concerning your recent visit with us. Your satisfaction is important to us as a valued guest. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. Should you need additional support, please do not hesitate to reach out to us. We hope for an opportunity to properly host you in the future.

8/10 - 좋아요

Walter

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 7박 숙박함
답변 제공: Georgia Salih, Director of Operations 님, 2023년 9월 6일
Walter,Thank you for taking the time to complete our online survey regarding your recent stay at Rodeway Inn & Suites Williamsburg Central. On behalf of our entire team, I would like to apologize for failing to exceed your expectations concerning your recent visit with us. Your satisfaction is important to us as a valued guest. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. Should you need additional support, please do not hesitate to reach out to us. We hope for an opportunity to properly host you in the future.

6/10 - 괜찮아요

Kiana

I didnt like the fact that I asked for something to get sent to room it was never sent
2023년 8월에 1박 숙박함
답변 제공: Georgia Salih, General Manager 님, 2023년 9월 2일
Kiana,Thanks for the feedback. Apologies for the tv issues- we have had that tv fixed so it is no longer an issue. Our ice machine in the lobby was down for a few days but it is now back operational. Sometimes our front desk has to take a bathroom break or make a room call so that might be why no one was at the front desk at that particular time. I will correspond with my front desk staff to see what was their reason for absence. We hope to see you again so we may exceed your expectations.Sincerely,Georgia Salih, General Manager