We only booked this particular hotel because of the rating through here. Huge mistake. It was midnight when we checked in, they do not have the lobby open at that time and the man working last night could not hear a thing I said trying to talk to him through a 2" hole in the glass at my waist level. He didn't hear, comprehend, or acknowledge that I booked this room online and ultimately charged me $20 more than the booking I had already scheduled through hotels.com
Beyond that, the pillows were more of a pillow and a half. One of them was really small and neither of them had very much filling. The sink water does not shut off and has a steady steam at all times. The non smoking room we stayed in smelled like stale cigarettes. The towels are grossly stained. The one towel looked like it even had fresh blood-unwashed- on it. Learn from my mistake & just pass this place by.