Dear Marta ,We thank you for your positive feedback, we are very pleased that your stay at Borgo Scopeto Wine & Country Relais was to your liking. We look forward to welcoming you again soon in Tuscany. Sincerely, Borgo Scopeto Wine & Country Relais

Dear Karla ,Firstly we would like to thank you for choosing Borgo Scopeto Relais as your holiday destination .We hope you had a good time in our hotel although you weren't 100% satisfied ,therefore ,you left our hotel with negative feelings. We really feel sorry to hear that the room did not live up to your expectations. But we would like to clarify some points with other Expedia users:1/ As you may clearly see the location of our hotel on our website and on all platforms , Borgo Scopeto Wine & Country Relais is located in the Tuscan countryside , immersed in nature, a few kilometers from the city of Siena.This destination offers a lot of lush hills, clear waters, mountains and natural parks, caves, castles and enchanted villages, art cities, hot springs and ancient trails. It’s the best location where you may listen just the voice of nature and you may refresh your soul .As the hotel is located in a monumental building all the rooms are different, which means that we have many options available to meet different types of guest preferences. Please contact us during your stay, as we would have been able to do something about it or would have changed you to a different room .2/ Due to the change of the season and Considering the feedbacks of majority of guests we turned off the air conditioner system and we provided fans for our guests .We would like to add also the information that Our hotel is regularly disinfected against insects and we never received any feedback about mosquitoes or any insects issues .We wish you have notified us of this situation during your stay , as we would have been able do something about it .We are sorry and apologise for not being able to please you during your stay in our hotel .As hotel management, we’ll try hard for the best service for our guest during their stay, and our priority is our guest’s satisfaction since the beginning of our mission. Your review is very important for us to get best service.It will be our pleasure to welcome you and your wife again and I hope we will get the change to restore your confidence and make sure you will have a lovely stay.We really hope to welcome you in the near future again, you are always welcome.Warm Regards

Dear Lucia ,We thank you for your positive feedback, we are very pleased that your stay at Borgo Scopeto Wine & Country Relais was to your liking. We look forward to welcoming you again soon in Tuscany. Sincerely, Borgo Scopeto Wine & Country Relais

Dear Sabrina ,We thank you for your positive feedback, we are very pleased that your stay at Borgo Scopeto Wine & Country Relais was to your liking. We look forward to welcoming you again soon in Tuscany. Sincerely, Borgo Scopeto Wine & Country Relais

Dear Jarrett,we thank you for your nice review, we are very pleased that your stay at Borgo Scopeto Wine & Country Relais was to your liking. We look forward to welcoming you again soon in Tuscany.Sincerely,Borgo Scopeto Wine & Country Relais

Dear Guests ,We truly appreciate your constructive feedback on your recent visit, as it will help us enhance the overall guest experience.We would like to express our sincere regret at hearing of your disappointment, as the comfort, happiness and satisfaction of our guests are our highest priorities.Please rest assured that we have addressed your comments and suggestions with our team.It is our hope that should you choose to stay at Borgo Scopeto Relais again in the future, your stay will be a pleasant and memorable one.Kind Regards,

Dear Joshua ,We thank you for your positive feedback, we are very pleased that your stay at Borgo Scopeto Wine & Country Relais was to your liking. We look forward to welcoming you again soon in Tuscany. Sincerely, Borgo Scopeto Wine & Country Relais

Dear Chris,We thank you for your positive feedback, we are very pleased that your stay at Borgo Scopeto Wine & Country Relais was to your liking. We look forward to welcoming you again soon in Tuscany. Sincerely, Borgo Scopeto Wine & Country Relais

Dear Jonathan ,Thank you! We are so glad you enjoyed your stay. We hope to have the pleasure of welcoming you back!Kind regards,Borgo Scopeto Wine & Country Relais

Dear Guest ,We would like to thank you for staying with us at Borgo Scopeto Relais Hotel and for taking the time to post this excellent review. It’s always gratifying to receive positive feedback, and your kind comments will certainly encourage and motivate all our staff members, who endeavor to go above and beyond to ensure our guests have a memorable experience. We cannot wait to host you again soon for another fantastic stay. Sincerely, Borgo Scopeto Wine & Country Relais

Dear Guests ,We truly appreciate your constructive feedback on your recent visit, as it will help us enhance the overall guest experience.We would like to express our sincere regret at hearing of your disappointment, as the comfort, happiness and satisfaction of our guests are our highest priorities.Please rest assured that we have addressed your comments and suggestions with our team.It is our hope that should you choose to stay at Borgo Scopeto Relais again in the future, your stay will be a pleasant and memorable one.Kind Regards,

Dear Gabriele Maria ,Thank you! We are so glad you enjoyed your stay. We hope to have the pleasure of welcoming you back!Kind regards,Borgo Scopeto Wine & Country Relais

Dear Margolyn, We thank you for your feedback and we are sorry that your experience at Borgo Scopeto Wine & Country Relais was not to your liking, however we would like to respond to your comments because as soon as you reported the room temperature we tried to provide you with assistance by immediately offering (and in the following days) a room change with free upgrade and a fan was also offered, but you refused both options on several occasions.Regarding the taxi service, during your stay you requested a taxi to Cortona, the price of which was communicated to you at the time of booking and duly confirmed by you.We are not aware that you have reported cold water in the Spa, otherwise we would have verified and resolved the problem, because we care about making our guests feel comfortable.Water in room is complimentary upon arrival. However, we hope that you can change your mind and be our guest again in the future, we would be happy to have you back with us. Sincerely,Borgo Scopeto Wine & Country Relais

Dear Lisa ,We thank you for your positive feedback, we are very pleased that your stay at Borgo Scopeto Wine & Country Relais was to your liking. We look forward to welcoming you again soon in Tuscany. Sincerely, Borgo Scopeto Wine & Country Relais

Dear Guest ,We thank you for your positive feedback, we are very pleased that your stay at Borgo Scopeto Wine & Country Relais was to your liking. We look forward to welcoming you again soon in Tuscany. Sincerely, Borgo Scopeto Wine & Country Relais

Dear Guest ,We thank you for your positive feedback, we are very pleased that your stay at Borgo Scopeto Wine & Country Relais was to your liking. We look forward to welcoming you again soon in Tuscany. Sincerely, Borgo Scopeto Wine & Country Relais

Dear Thuc ,We thank you for your positive feedback, we are very pleased that your stay at Borgo Scopeto Wine & Country Relais was to your liking. We look forward to welcoming you again soon in Tuscany. Sincerely, Borgo Scopeto Wine & Country Relais

Dear Christoffer ,We thank you for your positive feedback, we are very pleased that your stay at Borgo Scopeto Wine & Country Relais was to your liking. We look forward to welcoming you again soon in Tuscany. Sincerely, Borgo Scopeto Wine & Country Relais

Dear Martine ,We thank you for your positive feedback, we are very pleased that your stay at Borgo Scopeto Wine & Country Relais was to your liking. We look forward to welcoming you again soon in Tuscany. Sincerely, Borgo Scopeto Wine & Country Relais

Dear Ching ,We thank you for your positive feedback, we are very pleased that your stay at Borgo Scopeto Wine & Country Relais was to your liking. We look forward to welcoming you again soon in Tuscany. Sincerely, Borgo Scopeto Wine & Country Relais

Dear Maria ,We thank you for your positive feedback, we are very pleased that your stay at Borgo Scopeto Wine & Country Relais was to your liking. We look forward to welcoming you again soon in Tuscany. Sincerely, Borgo Scopeto Wine & Country Relais

Dear Kristian We thank you for your positive feedback, we are very pleased that your stay at Borgo Scopeto Wine & Country Relais was to your liking. We look forward to welcoming you again soon in Tuscany. Sincerely, Borgo Scopeto Wine & Country Relais

Dear Jade ,We would like to thank you for staying with us at Borgo Scopeto Relais Hotel and for taking the time to post this excellent review. It’s always gratifying to receive positive feedback, and your kind comments will certainly encourage and motivate all our staff members, who endeavor to go above and beyond to ensure our guests have a memorable experience. We cannot wait to host you again soon for another fantastic stay. Sincerely, Borgo Scopeto Wine & Country Relais

Dear Aidan ,We thank you for your positive feedback, we are very pleased that your stay at Borgo Scopeto Wine & Country Relais was to your liking. We look forward to welcoming you again soon in Tuscany. Sincerely, Borgo Scopeto Wine & Country Relais

Dear Henry ,We would like to thank you for staying with us at Borgo Scopeto Relais Hotel and for taking the time to post this excellent review.It’s always gratifying to receive positive feedback, and your kind comments will certainly encourage and motivate all our staff members, who endeavor to go above and beyond to ensure our guests have a memorable experience.We cannot wait to host you again soon for another fantastic stay.Sincerely,Borgo Scopeto Wine & Country Relais

Dear Guest ,We thank you for your positive feedback, we are very pleased that your stay at Borgo Scopeto Wine & Country Relais was to your liking. We look forward to welcoming you again soon in Tuscany. Sincerely, Borgo Scopeto Wine & Country Relais

Dear Jacqueline ,We would like to thank you for staying with us at Borgo Scopeto Relais Hotel and for taking the time to post this excellent review.It’s always gratifying to receive positive feedback, and your kind comments will certainly encourage and motivate all our staff members, who endeavor to go above and beyond to ensure our guests have a memorable experience.We cannot wait to host you again soon for another fantastic stay.Sincerely,Borgo Scopeto Wine & Country Relais

Dear Paul,We appreciate your kind review of your recent stay.Our hotel aims to provide a truly unique experience and we are thrilled that we were able to exceed your expectations.We look forward to welcoming you back to our hotel in the future.Sincerely,Borgo Scopeto Wine & Country Relais

Dear Rafael ,we thank you for your nice review, we are very pleased that your stay at Borgo Scopeto Wine & Country Relais was to your liking. We look forward to welcoming you again soon in Tuscany.Sincerely,Borgo Scopeto Wine & Country Relais

Dear Nilgun ,we thank you for your nice review, we are very pleased that your stay at Borgo Scopeto Wine & Country Relais was to your liking. We look forward to welcoming you again soon in Tuscany.Sincerely,Borgo Scopeto Wine & Country Relais

Dear Paula ,we thank you for your nice review, we are very pleased that your stay at Borgo Scopeto Wine & Country Relais was to your liking. We look forward to welcoming you again soon in Tuscany.Sincerely,Borgo Scopeto Wine & Country Relais

Dear Edouard ,we thank you for your nice review, we are very pleased that your stay at Borgo Scopeto Wine & Country Relais was to your liking. We look forward to welcoming you again soon in Tuscany.Sincerely,Borgo Scopeto Wine & Country Relais

Dear Guest ,We thank you for your nice review, we are very pleased that your stay at Borgo Scopeto Wine & Country Relais was to your liking. We look forward to welcoming you again soon in Tuscany.Sincerely,Borgo Scopeto Wine & Country Relais