표시된 모든 이용 후기는 실제 고객 경험을 기반으로 하며, 저희를 통해 숙박을 예약하신 고객님만이 이용 후기를 제출하실 수 있습니다. 저희는 지침에 따라 이용 후기를 검증하고 긍정적인 이용 후기와 부정적인 이용 후기를 모두 게시합니다.자세한 정보새 창에서 열림
평점 10 - 훌륭해요. 1018개 이용 후기 중 453개" "
10 - 훌륭해요
453
평점 8 - 좋아요. 1018개 이용 후기 중 293개" "
8 - 좋아요
293
평점 6 - 괜찮아요. 1018개 이용 후기 중 131개" "
6 - 괜찮아요
131
평점 4 - 별로예요. 1018개 이용 후기 중 67개" "
4 - 별로예요
67
평점 2 - 너무 별로예요. 1018개 이용 후기 중 74개" "
2 - 너무 별로예요
74
8.2/10
청결 상태
8.6/10
직원 및 서비스
7.8/10
편의 시설/서비스
7.8/10
숙박 시설 상태 및 시설
8.2/10
친환경
이용 후기
10/10 - 훌륭해요
실제 이용하신 고객
출장 여행
2021년 7월 1일
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
깨끗하고 조용하지만 가격이 다소 비쌈.
전체적으로 깨끗하고 욕실 용품 등 지원이 좋습니다. 하지만 프론데스크 일 처리가 너무 오래 걸리고 일부 불친절한 직원이 있는 것이 흠입니다.
실제 이용하신 고객
2021년 6월에 2박 숙박함
답변 제공: Customer care 님, 2021년 7월 7일
Dear Anonymous,
Thank you so much for taking the time to review our property.
We are happy to know you found the property to be clean and enjoyed the amenities.
BTW, beautiful writing!
All the best,
6/10 - 괜찮아요
Dohyung
2020년 6월 6일
3박 중 방을 한번 바꿨는데 바꾼 방이 훨씬 좋았습니다.
Dohyung
2020년 5월에 3박 숙박함
답변 제공: Customer care 님, 2020년 6월 8일
Dear Dohyung,
Thank you for taking the time to share your experience. We are sorry your first room was not what you expected, we are however glad to hear we were able to move into a new room and you were happy with it.
All the best and stay safe!
8/10 - 좋아요
Rachel
단체 여행
2024년 3월 27일
좋아요: 청결 상태, 직원 및 서비스
Great location if you dont drive, lots of stores are walking distance away.
Rachel
2024년 3월에 4박 숙박함
8/10 - 좋아요
Helena
출장 여행
2024년 3월 26일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room was clean and comfortable. Will definitely stay again when visiting Miami.
Helena
2024년 3월에 8박 숙박함
6/10 - 괜찮아요
Gerard
2024년 3월 22일
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Homeless inside the parking lot
Gerard
2024년 3월에 2박 숙박함
답변 제공: Customer Care Team 님, 2024년 3월 24일
Dear Gerard,Thank you for completing the survey regarding your recent stay at our property.On behalf of our entire team, we would like to apologize for not exceeding your expectations. Your satisfaction is important to us, and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.We hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.Sincerely,
10/10 - 훌륭해요
Enola
2024년 3월 18일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Enola
답변 제공: Customer Care Team 님, 2024년 3월 22일
Dear Enola,Thank you so much for the fantastic review! It's always a pleasure to hear that we've been able to provide you with excellent service. We take pride in our work and strive to exceed our guests' expectations, and we're thrilled that we were able to do so for you. Once again, thank you for your kind review and for choosing our services, we hope to see you again soon.Sincerely,
10/10 - 훌륭해요
Robert
단체 여행, 가족 여행
2024년 3월 18일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff was wonderful, room was clean, no problems at all.
Robert
2024년 3월에 1박 숙박함
답변 제공: Customer Care Team 님, 2024년 3월 22일
Dear Robert,We are thrilled to learn that you were satisfied with the exceptional service provided during your stay at Best Western Plus North Miami/Bal Harbour! Our team is committed to surpassing the expectations of our guests, and it brings us great joy to have accomplished this goal. We look forward with anticipation to welcoming you back in the future!Sincerely,
6/10 - 괜찮아요
Jessy
가족 여행
2024년 3월 17일
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Falta de limpieza, baños sucios.
Jessy
2024년 3월에 1박 숙박함
답변 제공: Customer Care Team 님, 2024년 3월 18일
Dear Jessy,Thank you for completing the survey regarding your recent stay at our property.On behalf of our entire team, we would like to apologize for not exceeding your expectations. Your satisfaction is important to us, and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.We hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.Sincerely,
10/10 - 훌륭해요
Very
2024년 3월 11일
Very
2024년 3월에 1박 숙박함
답변 제공: Customer Care Team 님, 2024년 3월 15일
Dear Very,We are thrilled to learn that you were satisfied with the exceptional service provided during your stay at Best Western Plus North Miami/Bal Harbour! Our team is committed to surpassing the expectations of our guests, and it brings us great joy to have accomplished this goal. We look forward with anticipation to welcoming you back in the future!Sincerely,
10/10 - 훌륭해요
arturo
연인과의 여행
2024년 3월 4일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Todo muy bien.
arturo
2024년 3월에 2박 숙박함
답변 제공: Customer Care Team 님, 2024년 3월 6일
Dear Arturo,We are thrilled to learn that you were satisfied with the exceptional service provided during your stay at Best Western Plus North Miami/Bal Harbour! Our team is committed to surpassing the expectations of our guests, and it brings us great joy to have accomplished this goal. We look forward with anticipation to welcoming you back in the future!Sincerely,
8/10 - 좋아요
simon
2024년 2월 28일
simon
2024년 2월에 2박 숙박함
답변 제공: Customer Care Team 님, 2024년 3월 22일
Dear Simon,Thank you so much for your positive review! It means a lot to us to hear that you had a good experience. Our team works hard to ensure that every guest has a comfortable and enjoyable stay, and it is wonderful to hear that we were able to meet your expectations. We are glad that you found our facilities and services to be satisfactory. Thank you again for your review and for choosing to stay with us. We look forward to welcoming you back in the future!Sincerely,
10/10 - 훌륭해요
JONATHAN
연인과의 여행
2024년 2월 23일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excelente hotel y atención, hay un restaurante de comida Argentina y variado menú EXCELENTE, EXQUISITO, excelente atención, pregunten por Luca
JONATHAN
2024년 2월에 1박 숙박함
답변 제공: Customer Care Team 님, 2024년 2월 24일
Dear Jonathan,We are thrilled to learn that you were satisfied with the exceptional service provided during your stay at Best Western Plus North Miami/Bal Harbour! Our team is committed to surpassing the expectations of our guests, and it brings us great joy to have accomplished this goal. We look forward with anticipation to welcoming you back in the future!Sincerely,
10/10 - 훌륭해요
Jeff
연인과의 여행, 가족 여행
2024년 2월 22일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Loved our stay and would definitely stay here again. It jad a bit of road noise, but the comfy bed and room made up for that.
Jeff
2024년 2월에 2박 숙박함
답변 제공: Customer Care Team 님, 2024년 2월 23일
Dear Jeff,We are thrilled to learn that you were satisfied with the exceptional service provided during your stay at Best Western Plus North Miami/Bal Harbour! Our team is committed to surpassing the expectations of our guests, and it brings us great joy to have accomplished this goal. We look forward with anticipation to welcoming you back in the future!Sincerely,
8/10 - 좋아요
FRANCIS 님, JACKSONVILLE
2024년 2월 22일
좋아요: 직원 및 서비스
Too much noise
FRANCIS
2024년 2월에 1박 숙박함
답변 제공: Customer Care Team 님, 2024년 2월 23일
Dear Francis,Thank you for taking the time to give us feedback about our property and sharing your likes and dislikes. Your satisfaction is important to us, and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. It was a pleasure having you with us and we hope you will continue to use our facility whenever you are in the area.Sincerely,
8/10 - 좋아요
yuval
2024년 2월 21일
yuval
2024년 2월에 2박 숙박함
답변 제공: Customer Care Team 님, 2024년 3월 22일
Dear Yuval,Thank you so much for your positive review! It means a lot to us to hear that you had a good experience. Our team works hard to ensure that every guest has a comfortable and enjoyable stay, and it is wonderful to hear that we were able to meet your expectations. We are glad that you found our facilities and services to be satisfactory. Thank you again for your review and for choosing to stay with us. We look forward to welcoming you back in the future!Sincerely,
10/10 - 훌륭해요
Neftali
2024년 2월 20일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The best desk people, love you Angela thank you for being nice with me
Neftali
2024년 2월에 2박 숙박함
답변 제공: Customer Care Team 님, 2024년 2월 23일
Dear Neftali,We're thrilled that you were impressed with the quality of our service at Best Western Plus Windsor Inn! We work hard to surprise and delight our guests, and we are so glad we accomplished that goal! Thank you also for recognizing Tangela for providing excellent service. We are so pleased to know that you enjoyed your visit with us. We look forward to seeing you soon! Sincerely,
8/10 - 좋아요
Mr. Humberto
2024년 2월 20일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Mr. Humberto
2024년 2월에 5박 숙박함
답변 제공: Customer Care Team 님, 2024년 2월 23일
Dear Mr. Humberto,We are thrilled to learn that you were satisfied with the exceptional service provided during your stay at Best Western Plus North Miami/Bal Harbour! Our team is committed to surpassing the expectations of our guests, and it brings us great joy to have accomplished this goal. We look forward with anticipation to welcoming you back in the future!Sincerely,
8/10 - 좋아요
Christian 님, ORLANDO
2024년 2월 20일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good price for the area.
Christian
2024년 2월에 1박 숙박함
답변 제공: Customer Care Team 님, 2024년 2월 20일
Dear Christian,We are thrilled to learn that you were satisfied with the exceptional service provided during your stay at Best Western Plus North Miami/Bal Harbour! Our team is committed to surpassing the expectations of our guests, and it brings us great joy to have accomplished this goal. We look forward with anticipation to welcoming you back in the future!Sincerely,
4/10 - 별로예요
Walberto
출장 여행
2024년 2월 19일
좋아요: 직원 및 서비스
Dirty and hair in the shower
Walberto
2024년 2월에 2박 숙박함
답변 제공: Customer Care Team 님, 2024년 2월 20일
Dear Walberto,Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, we would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. We hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely,
10/10 - 훌륭해요
Sylvie
2024년 2월 18일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The reception was very friendly and helpful.
Sylvie
2024년 2월에 1박 숙박함
답변 제공: Customer Care Team 님, 2024년 2월 20일
Dear Sylvie,Thank you for the 5/5-star rating! We are so delighted to receive your review and to learn that you had a fantastic stay with us. Your comments serve as an inspiration to all our staff to continue in their good efforts. It was our honor to host you for your time in Miami. We hope you'll visit us again soon!Sincerely,
10/10 - 훌륭해요
Jakub
2024년 2월 18일
Jakub
2024년 2월에 1박 숙박함
답변 제공: Customer Care Team 님, 2024년 3월 22일
Dear Jakub,Thank you so much for your positive review! It means a lot to us to hear that you had a good experience. Our team works hard to ensure that every guest has a comfortable and enjoyable stay, and it is wonderful to hear that we were able to meet your expectations. We are glad that you found our facilities and services to be satisfactory. Thank you again for your review and for choosing to stay with us. We look forward to welcoming you back in the future!Sincerely,
10/10 - 훌륭해요
Leticia
가족 여행
2024년 2월 16일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
personnal very friendly and place in excellent condition
Leticia
2024년 2월에 2박 숙박함
답변 제공: Customer Care Team 님, 2024년 2월 17일
Dear Leticia,We are thrilled to learn that you were satisfied with the exceptional service provided during your stay at Best Western Plus North Miami/Bal Harbour! Our team is committed to surpassing the expectations of our guests, and it brings us great joy to have accomplished this goal. We look forward with anticipation to welcoming you back in the future!Sincerely,
10/10 - 훌륭해요
fedy
출장 여행, 가족 여행
2024년 2월 16일
Shopping/parking
fedy
2024년 2월에 1박 숙박함
답변 제공: Customer Care Team 님, 2024년 2월 17일
Dear Fedy,We are thrilled to learn that you were satisfied with the exceptional service provided during your stay at Best Western Plus North Miami/Bal Harbour! Our team is committed to surpassing the expectations of our guests, and it brings us great joy to have accomplished this goal. We look forward with anticipation to welcoming you back in the future!Sincerely,
8/10 - 좋아요
Doug
연인과의 여행
2024년 2월 13일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very good staff
Doug
2024년 2월에 1박 숙박함
답변 제공: Customer Care Team 님, 2024년 2월 14일
Dear Doug,Thank you for the 5/5-star rating! We are so delighted to receive your review and to learn that you had a fantastic stay with us. Your comments serve as an inspiration to all our staff to continue in their good efforts. It was our honor to host you for your time in Miami. We hope you'll visit us again soon!Sincerely,
4/10 - 별로예요
Dan 님, Palmdale
가족 여행
2024년 2월 12일
좋아요: 직원 및 서비스
1st room walked in, looked clean but had a strong urine smell. Changed rooms and was better, but after the scent spray wore off it had the same, altho not as strong urine scent. Don't know if it's pets or ?, but i will never stay there again.
Dan
2024년 2월에 1박 숙박함
답변 제공: Customer Care Team 님, 2024년 2월 13일
Dear Dan,Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, we would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. We hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely,
8/10 - 좋아요
Edwige
2024년 2월 11일
Edwige
2024년 2월에 3박 숙박함
답변 제공: Customer Care Team 님, 2024년 3월 22일
Dear Edwige,Thank you so much for the fantastic review! It's always a pleasure to hear that we've been able to provide you with excellent service. We take pride in our work and strive to exceed our guests' expectations, and we're thrilled that we were able to do so for you. Once again, thank you for your kind review and for choosing our services, we hope to see you again soon.Sincerely,
10/10 - 훌륭해요
Frank
단체 여행
2024년 2월 11일
좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Super
Frank
2024년 2월에 1박 숙박함
답변 제공: Customer Care Team 님, 2024년 2월 11일
Dear Frank,Thank you for the 5/5-star rating! We are so delighted to receive your review and to learn that you had a fantastic stay with us. Your comments serve as an inspiration to all our staff to continue in their good efforts. It was our honor to host you for your time in Miami. We hope you'll visit us again soon!Sincerely,
10/10 - 훌륭해요
Juan
2024년 2월 8일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very nice and clean hotel
Juan
2024년 2월에 3박 숙박함
답변 제공: Customer Care Team 님, 2024년 2월 11일
Dear Juan,We are thrilled to learn that you were satisfied with the exceptional service provided during your stay at Best Western Plus North Miami/Bal Harbour! Our team is committed to surpassing the expectations of our guests, and it brings us great joy to have accomplished this goal. We look forward with anticipation to welcoming you back in the future!Sincerely,
10/10 - 훌륭해요
Archie
2024년 2월 7일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Front desk staff were excellent. I should really keep this one a secret!
Archie
2024년 2월에 3박 숙박함
답변 제공: Customer Care Team 님, 2024년 2월 11일
Dear Archie,We're thrilled to hear that you had such a positive experience with our front desk staff! While we understand the temptation to keep this gem to yourself, we truly appreciate your feedback and would love for others to have the opportunity to experience the same level of excellence. Rest assured; we're committed to maintaining the high standard of service that you've come to appreciate. Thank you for choosing us, and we hope to have the pleasure of welcoming you back again soon!Best regards,
10/10 - 훌륭해요
AUSTRIA
연인과의 여행
2024년 2월 6일
Lo único que deberían actualizar las TV
Es cuanto
Luego todo excelentemente bien
AUSTRIA
2024년 2월에 4박 숙박함
답변 제공: Customer Care Team 님, 2024년 2월 7일
Dear Austria,We are thrilled to learn that you were satisfied with the exceptional service provided during your stay at Best Western Plus North Miami/Bal Harbour! Our team is committed to surpassing the expectations of our guests, and it brings us great joy to have accomplished this goal. We look forward with anticipation to welcoming you back in the future!Sincerely,
8/10 - 좋아요
Naomi
2024년 2월 5일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Naomi
2024년 2월에 1박 숙박함
답변 제공: Customer Care Team 님, 2024년 2월 20일
Dear Naomi,We are thrilled to learn that you were satisfied with the exceptional service provided during your stay at Best Western Plus North Miami/Bal Harbour! Our team is committed to surpassing the expectations of our guests, and it brings us great joy to have accomplished this goal. We look forward with anticipation to welcoming you back in the future!Sincerely,
10/10 - 훌륭해요
Martin
2024년 2월 3일
Martin
2024년 2월에 1박 숙박함
답변 제공: Customer Care Team 님, 2024년 3월 22일
Dear Martin,Thank you so much for the fantastic review! It's always a pleasure to hear that we've been able to provide you with excellent service. We take pride in our work and strive to exceed our guests' expectations, and we're thrilled that we were able to do so for you. Once again, thank you for your kind review and for choosing our services, we hope to see you again soon.Sincerely,
10/10 - 훌륭해요
Cleo
2024년 2월 1일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Clean, quiet, great location, plenty of parking
Cleo
2024년 1월에 7박 숙박함
답변 제공: Customer Care Team 님, 2024년 2월 4일
Dear Cleo,We are thrilled to learn that you were satisfied with the exceptional service provided during your stay at Best Western Plus North Miami/Bal Harbour! Our team is committed to surpassing the expectations of our guests, and it brings us great joy to have accomplished this goal. We look forward with anticipation to welcoming you back in the future!Sincerely,
10/10 - 훌륭해요
anthony
연인과의 여행
2024년 2월 1일
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice quiet bus ride away from down town
anthony
2024년 1월에 3박 숙박함
답변 제공: Customer Care Team 님, 2024년 2월 1일
Dear Anthony,We are thrilled to learn that you were satisfied with the exceptional service provided during your stay at Best Western Plus North Miami/Bal Harbour! Our team is committed to surpassing the expectations of our guests, and it brings us great joy to have accomplished this goal. We look forward with anticipation to welcoming you back in the future!Sincerely,
6/10 - 괜찮아요
Andres Miguel
2024년 1월 31일
Sketchy guests but good value
Andres Miguel
2023년 12월에 1박 숙박함
답변 제공: Customer Care Team 님, 2024년 2월 1일
Dear Andres Miguel,Thank you for taking the time to give us feedback about our property and sharing your likes and dislikes. Your satisfaction is important to us, and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. It was a pleasure having you with us and we hope you will continue to use our facility whenever you are in the area.Sincerely,
10/10 - 훌륭해요
JEAN ANTOINE FRANCOIS
2024년 1월 30일
JEAN ANTOINE FRANCOIS
2024년 1월에 2박 숙박함
답변 제공: Customer Care Team 님, 2024년 3월 22일
Dear Jean Antoine Francois,Thank you so much for the fantastic review! It's always a pleasure to hear that we've been able to provide you with excellent service. We take pride in our work and strive to exceed our guests' expectations, and we're thrilled that we were able to do so for you. Once again, thank you for your kind review and for choosing our services, we hope to see you again soon.Sincerely,
10/10 - 훌륭해요
John
2024년 1월 28일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very clean and friendly staff.
John
2024년 1월에 3박 숙박함
답변 제공: Customer Care Team 님, 2024년 1월 30일
Dear John,We're delighted to hear that you were pleased with the level of service provided during your stay at Best Western Plus North Miami/Bal Harbour! Our team is dedicated to exceeding our guests' expectations, and we're thrilled to have achieved this. We eagerly anticipate your return!Sincerely
10/10 - 훌륭해요
elourdes
가족 여행
2024년 1월 26일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Dining options
elourdes
2024년 1월에 1박 숙박함
답변 제공: Customer Care Team 님, 2024년 1월 28일
Dear Elourdes,Thank you for the 5/5-star rating! We are so delighted to receive your review and to learn that you had a fantastic stay with us. Your comments serve as an inspiration to all our staff to continue in their good efforts. It was our honor to host you for your time in Miami. We hope you'll visit us again soon!Sincerely,
8/10 - 좋아요
alejandro
가족 여행
2024년 1월 18일
Muchas opciones para comer y comprar
alejandro
2024년 1월에 3박 숙박함
답변 제공: Customer Care Team 님, 2024년 1월 19일
Dear Alejandro,We're delighted to hear that you were pleased with the level of service provided during your stay at Best Western Plus North Miami/Bal Harbour! Our team is dedicated to exceeding our guests' expectations, and we're thrilled to have achieved this. We eagerly anticipate your return!Sincerely,
8/10 - 좋아요
Javier
출장 여행
2024년 1월 18일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Muy conforme. Optima relacion precio/calidad de servicio
Javier
2024년 1월에 2박 숙박함
답변 제공: Customer Care Team 님, 2024년 1월 19일
Dear Javier,Thank you for the 4/5-star rating! We are so delighted to receive your review and to learn that you had a fantastic stay with us. Your comments serve as an inspiration to all our staff to continue in their good efforts. It was our honor to host you for your time in Miami. We hope you'll visit us again soon!Sincerely,
10/10 - 훌륭해요
Marco
연인과의 여행
2024년 1월 10일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Is a nice place. The restaurant next door is delicious.
Marco
2023년 12월에 5박 숙박함
답변 제공: Customer Care Team 님, 2024년 1월 12일
Dear Marco,Thank you for the 5/5-star rating! We are so delighted to receive your review and to learn that you had a fantastic stay with us. Your comments serve as an inspiration to all our staff to continue in their good efforts. It was our honor to host you for your time in Miami. We hope you'll visit us again soon!Sincerely,
10/10 - 훌륭해요
Andrea 님, San Diego
가족 여행
2024년 1월 7일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff is really nice and accommodated my request for a quiet room. You have a restaurant on site, but there is also whole foods next door.
Andrea
답변 제공: Customer Care Team 님, 2024년 1월 12일
Dear Andrea,We're delighted to hear that you were pleased with the level of service provided during your stay at Best Western Plus North Miami/Bal Harbour! Our team is dedicated to exceeding our guests' expectations, and we're thrilled to have achieved this. We eagerly anticipate your return!Sincerely,
10/10 - 훌륭해요
DAVID
2024년 1월 7일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
the place was clean. staff was friendly.
DAVID
2024년 1월에 3박 숙박함
답변 제공: Customer Care Team 님, 2024년 1월 12일
Dear David,We're delighted to hear that you were pleased with the level of service provided during your stay at Best Western Plus North Miami/Bal Harbour! Our team is dedicated to exceeding our guests' expectations, and we're thrilled to have achieved this. We eagerly anticipate your return!Sincerely,
6/10 - 괜찮아요
Luis
가족 여행
2024년 1월 6일
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The location in excellent. The hotel is old an needs urgently a renovation. I think it is expensive for what you get.
Luis
2024년 1월에 4박 숙박함
답변 제공: Customer Care Team 님, 2024년 1월 12일
Dear Luis,Thank you for taking the time to give us feedback about our property and sharing your likes and dislikes. Your satisfaction is important to us, and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. It was a pleasure having you with us and we hope you will continue to use our facility whenever you are in the area.Sincerely,
4/10 - 별로예요
Jean Rene
2024년 1월 2일
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Jean Rene
2023년 12월에 2박 숙박함
답변 제공: Customer Care Team 님, 2024년 1월 7일
Dear Jean Rene,Thank you for completing the survey regarding your recent stay at our property.On behalf of our entire team, we would like to apologize for not exceeding your expectations. Your satisfaction is important to us, and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.We hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.Sincerely,
10/10 - 훌륭해요
Fenia
가족 여행
2024년 1월 2일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Cool place
Fenia
2023년 12월에 5박 숙박함
답변 제공: Customer Care Team 님, 2024년 1월 7일
Dear Fenia,We're delighted to hear that you were pleased with the level of service provided during your stay at Best Western Plus North Miami/Bal Harbour! Our team is dedicated to exceeding our guests' expectations, and we're thrilled to have achieved this. We eagerly anticipate your return!Sincerely,
8/10 - 좋아요
Emily
가족 여행
2023년 12월 31일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The rooms are dated, but the place is very clean and the staff is very helpful and kind.
Emily
2023년 12월에 2박 숙박함
답변 제공: Customer Care Team 님, 2024년 1월 1일
Dear Emily,We're delighted to hear that you were pleased with the level of service provided during your stay at Best Western Plus North Miami/Bal Harbour! Our team is dedicated to exceeding our guests' expectations, and we're thrilled to have achieved this. We eagerly anticipate your return!Best regards,
10/10 - 훌륭해요
Gary
가족 여행
2023년 12월 31일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Convenient location. Not too far to the beach. Several walkable dining options and a brewery, plus a Whole Foods.
Room was small. There is an option to pick 'balcony' room for a few dollars more. They all look to be balcony rooms, except for ground floor, so that was not worth it.
Gary
2023년 12월에 1박 숙박함
답변 제공: Customer Care Team 님, 2024년 1월 1일
Dear Gary,Thank you for the 10/10-star rating! We are so delighted to receive your review and to learn that you had a fantastic stay with us. We look forward to your next trip to Miami and hope to see you here again!Sincerely,
6/10 - 괜찮아요
Paulette
연인과의 여행
2023년 12월 29일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
별로예요: 숙박 시설 상태 및 시설
El Hotel antes era muy bonito, lástima que no le dan un poco de cariño a las instalaciones ya se ve muy acabado las carpetas del piso parecen sucias y en general se ve muy viejo el hotel deberían de ponerle nueva decoración y nuevo accesorios porque la ubicación es muy buena y tiene un excelente estacionamiento
Paulette
2023년 12월에 3박 숙박함
답변 제공: Customer Care Team 님, 2023년 12월 30일
Dear Paulette,Thank you for completing the survey regarding your recent stay at our property.On behalf of our entire team, we would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.We hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.Sincerely,
10/10 - 훌륭해요
Edwin
2023년 12월 28일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I liked the pool and was able to swim and exercise. The bedroom and bath were very clean.
Edwin
2023년 12월에 1박 숙박함
답변 제공: Customer Care Team 님, 2023년 12월 29일
Dear Edwin,We're delighted to hear that you were pleased with the level of service provided during your stay at Best Western Plus North Miami/Bal Harbour! Our team is dedicated to exceeding our guests' expectations, and we're thrilled to have achieved this. We eagerly anticipate your return!Sincerely,