아침 식사, 점심 식사 및 저녁 식사 제공

베스트 웨스턴 플러스 노스 마이애미/발 하버 여행 후기

3 out of 5

이용 후기

8.0

매우 좋아요

평점 10 - 훌륭해요. 1018개 이용 후기 중 453개" "
평점 8 - 좋아요. 1018개 이용 후기 중 293개" "
평점 6 - 괜찮아요. 1018개 이용 후기 중 131개" "
평점 4 - 별로예요. 1018개 이용 후기 중 67개" "
평점 2 - 너무 별로예요. 1018개 이용 후기 중 74개" "

8.2/10

청결 상태

8.6/10

직원 및 서비스

7.8/10

편의 시설/서비스

7.8/10

숙박 시설 상태 및 시설

8.2/10

친환경

이용 후기

10/10 - 훌륭해요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
깨끗하고 조용하지만 가격이 다소 비쌈.
전체적으로 깨끗하고 욕실 용품 등 지원이 좋습니다. 하지만 프론데스크 일 처리가 너무 오래 걸리고 일부 불친절한 직원이 있는 것이 흠입니다.
2021년 6월에 2박 숙박함
답변 제공: Customer care 님, 2021년 7월 7일
Dear Anonymous, Thank you so much for taking the time to review our property. We are happy to know you found the property to be clean and enjoyed the amenities. BTW, beautiful writing! All the best,

6/10 - 괜찮아요

Dohyung

3박 중 방을 한번 바꿨는데 바꾼 방이 훨씬 좋았습니다.
2020년 5월에 3박 숙박함
답변 제공: Customer care 님, 2020년 6월 8일
Dear Dohyung, Thank you for taking the time to share your experience. We are sorry your first room was not what you expected, we are however glad to hear we were able to move into a new room and you were happy with it. All the best and stay safe!

8/10 - 좋아요

Rachel

단체 여행
좋아요: 청결 상태, 직원 및 서비스
Great location if you dont drive, lots of stores are walking distance away.
2024년 3월에 4박 숙박함

8/10 - 좋아요

Helena

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room was clean and comfortable. Will definitely stay again when visiting Miami.
2024년 3월에 8박 숙박함

6/10 - 괜찮아요

Gerard

별로예요: 청결 상태, 숙박 시설 상태 및 시설
Homeless inside the parking lot
2024년 3월에 2박 숙박함
답변 제공: Customer Care Team 님, 2024년 3월 24일
Dear Gerard,Thank you for completing the survey regarding your recent stay at our property.On behalf of our entire team, we would like to apologize for not exceeding your expectations. Your satisfaction is important to us, and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.We hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.Sincerely,

10/10 - 훌륭해요

Enola

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
답변 제공: Customer Care Team 님, 2024년 3월 22일
Dear Enola,Thank you so much for the fantastic review! It's always a pleasure to hear that we've been able to provide you with excellent service. We take pride in our work and strive to exceed our guests' expectations, and we're thrilled that we were able to do so for you. Once again, thank you for your kind review and for choosing our services, we hope to see you again soon.Sincerely,

10/10 - 훌륭해요

Robert

단체 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff was wonderful, room was clean, no problems at all.
2024년 3월에 1박 숙박함
답변 제공: Customer Care Team 님, 2024년 3월 22일
Dear Robert,We are thrilled to learn that you were satisfied with the exceptional service provided during your stay at Best Western Plus North Miami/Bal Harbour! Our team is committed to surpassing the expectations of our guests, and it brings us great joy to have accomplished this goal. We look forward with anticipation to welcoming you back in the future!Sincerely,

6/10 - 괜찮아요

Jessy

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Falta de limpieza, baños sucios.
2024년 3월에 1박 숙박함
답변 제공: Customer Care Team 님, 2024년 3월 18일
Dear Jessy,Thank you for completing the survey regarding your recent stay at our property.On behalf of our entire team, we would like to apologize for not exceeding your expectations. Your satisfaction is important to us, and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.We hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.Sincerely,

10/10 - 훌륭해요

Very

2024년 3월에 1박 숙박함
답변 제공: Customer Care Team 님, 2024년 3월 15일
Dear Very,We are thrilled to learn that you were satisfied with the exceptional service provided during your stay at Best Western Plus North Miami/Bal Harbour! Our team is committed to surpassing the expectations of our guests, and it brings us great joy to have accomplished this goal. We look forward with anticipation to welcoming you back in the future!Sincerely,

10/10 - 훌륭해요

arturo

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Todo muy bien.
2024년 3월에 2박 숙박함
답변 제공: Customer Care Team 님, 2024년 3월 6일
Dear Arturo,We are thrilled to learn that you were satisfied with the exceptional service provided during your stay at Best Western Plus North Miami/Bal Harbour! Our team is committed to surpassing the expectations of our guests, and it brings us great joy to have accomplished this goal. We look forward with anticipation to welcoming you back in the future!Sincerely,

8/10 - 좋아요

simon

2024년 2월에 2박 숙박함
답변 제공: Customer Care Team 님, 2024년 3월 22일
Dear Simon,Thank you so much for your positive review! It means a lot to us to hear that you had a good experience. Our team works hard to ensure that every guest has a comfortable and enjoyable stay, and it is wonderful to hear that we were able to meet your expectations. We are glad that you found our facilities and services to be satisfactory. Thank you again for your review and for choosing to stay with us. We look forward to welcoming you back in the future!Sincerely,

10/10 - 훌륭해요

JONATHAN

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excelente hotel y atención, hay un restaurante de comida Argentina y variado menú EXCELENTE, EXQUISITO, excelente atención, pregunten por Luca
2024년 2월에 1박 숙박함
답변 제공: Customer Care Team 님, 2024년 2월 24일
Dear Jonathan,We are thrilled to learn that you were satisfied with the exceptional service provided during your stay at Best Western Plus North Miami/Bal Harbour! Our team is committed to surpassing the expectations of our guests, and it brings us great joy to have accomplished this goal. We look forward with anticipation to welcoming you back in the future!Sincerely,

10/10 - 훌륭해요

Jeff

연인과의 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Loved our stay and would definitely stay here again. It jad a bit of road noise, but the comfy bed and room made up for that.
2024년 2월에 2박 숙박함
답변 제공: Customer Care Team 님, 2024년 2월 23일
Dear Jeff,We are thrilled to learn that you were satisfied with the exceptional service provided during your stay at Best Western Plus North Miami/Bal Harbour! Our team is committed to surpassing the expectations of our guests, and it brings us great joy to have accomplished this goal. We look forward with anticipation to welcoming you back in the future!Sincerely,

8/10 - 좋아요

FRANCIS 님, JACKSONVILLE

좋아요: 직원 및 서비스
Too much noise
2024년 2월에 1박 숙박함
답변 제공: Customer Care Team 님, 2024년 2월 23일
Dear Francis,Thank you for taking the time to give us feedback about our property and sharing your likes and dislikes. Your satisfaction is important to us, and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. It was a pleasure having you with us and we hope you will continue to use our facility whenever you are in the area.Sincerely,

8/10 - 좋아요

yuval

2024년 2월에 2박 숙박함
답변 제공: Customer Care Team 님, 2024년 3월 22일
Dear Yuval,Thank you so much for your positive review! It means a lot to us to hear that you had a good experience. Our team works hard to ensure that every guest has a comfortable and enjoyable stay, and it is wonderful to hear that we were able to meet your expectations. We are glad that you found our facilities and services to be satisfactory. Thank you again for your review and for choosing to stay with us. We look forward to welcoming you back in the future!Sincerely,

10/10 - 훌륭해요

Neftali

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The best desk people, love you Angela thank you for being nice with me
2024년 2월에 2박 숙박함
답변 제공: Customer Care Team 님, 2024년 2월 23일
Dear Neftali,We're thrilled that you were impressed with the quality of our service at Best Western Plus Windsor Inn! We work hard to surprise and delight our guests, and we are so glad we accomplished that goal! Thank you also for recognizing Tangela for providing excellent service. We are so pleased to know that you enjoyed your visit with us. We look forward to seeing you soon! Sincerely,

8/10 - 좋아요

Mr. Humberto

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 5박 숙박함
답변 제공: Customer Care Team 님, 2024년 2월 23일
Dear Mr. Humberto,We are thrilled to learn that you were satisfied with the exceptional service provided during your stay at Best Western Plus North Miami/Bal Harbour! Our team is committed to surpassing the expectations of our guests, and it brings us great joy to have accomplished this goal. We look forward with anticipation to welcoming you back in the future!Sincerely,

8/10 - 좋아요

Christian 님, ORLANDO

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good price for the area.
2024년 2월에 1박 숙박함
답변 제공: Customer Care Team 님, 2024년 2월 20일
Dear Christian,We are thrilled to learn that you were satisfied with the exceptional service provided during your stay at Best Western Plus North Miami/Bal Harbour! Our team is committed to surpassing the expectations of our guests, and it brings us great joy to have accomplished this goal. We look forward with anticipation to welcoming you back in the future!Sincerely,

4/10 - 별로예요

Walberto

출장 여행
좋아요: 직원 및 서비스
Dirty and hair in the shower
2024년 2월에 2박 숙박함
답변 제공: Customer Care Team 님, 2024년 2월 20일
Dear Walberto,Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, we would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. We hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely,

10/10 - 훌륭해요

Sylvie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The reception was very friendly and helpful.
2024년 2월에 1박 숙박함
답변 제공: Customer Care Team 님, 2024년 2월 20일
Dear Sylvie,Thank you for the 5/5-star rating! We are so delighted to receive your review and to learn that you had a fantastic stay with us. Your comments serve as an inspiration to all our staff to continue in their good efforts. It was our honor to host you for your time in Miami. We hope you'll visit us again soon!Sincerely,

10/10 - 훌륭해요

Jakub

2024년 2월에 1박 숙박함
답변 제공: Customer Care Team 님, 2024년 3월 22일
Dear Jakub,Thank you so much for your positive review! It means a lot to us to hear that you had a good experience. Our team works hard to ensure that every guest has a comfortable and enjoyable stay, and it is wonderful to hear that we were able to meet your expectations. We are glad that you found our facilities and services to be satisfactory. Thank you again for your review and for choosing to stay with us. We look forward to welcoming you back in the future!Sincerely,

10/10 - 훌륭해요

Leticia

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
personnal very friendly and place in excellent condition
2024년 2월에 2박 숙박함
답변 제공: Customer Care Team 님, 2024년 2월 17일
Dear Leticia,We are thrilled to learn that you were satisfied with the exceptional service provided during your stay at Best Western Plus North Miami/Bal Harbour! Our team is committed to surpassing the expectations of our guests, and it brings us great joy to have accomplished this goal. We look forward with anticipation to welcoming you back in the future!Sincerely,

10/10 - 훌륭해요

fedy

출장 여행, 가족 여행
Shopping/parking
2024년 2월에 1박 숙박함
답변 제공: Customer Care Team 님, 2024년 2월 17일
Dear Fedy,We are thrilled to learn that you were satisfied with the exceptional service provided during your stay at Best Western Plus North Miami/Bal Harbour! Our team is committed to surpassing the expectations of our guests, and it brings us great joy to have accomplished this goal. We look forward with anticipation to welcoming you back in the future!Sincerely,

8/10 - 좋아요

Doug

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very good staff
2024년 2월에 1박 숙박함
답변 제공: Customer Care Team 님, 2024년 2월 14일
Dear Doug,Thank you for the 5/5-star rating! We are so delighted to receive your review and to learn that you had a fantastic stay with us. Your comments serve as an inspiration to all our staff to continue in their good efforts. It was our honor to host you for your time in Miami. We hope you'll visit us again soon!Sincerely,

4/10 - 별로예요

Dan 님, Palmdale

가족 여행
좋아요: 직원 및 서비스
1st room walked in, looked clean but had a strong urine smell. Changed rooms and was better, but after the scent spray wore off it had the same, altho not as strong urine scent. Don't know if it's pets or ?, but i will never stay there again.
2024년 2월에 1박 숙박함
답변 제공: Customer Care Team 님, 2024년 2월 13일
Dear Dan,Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, we would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. We hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely,

8/10 - 좋아요

Edwige

2024년 2월에 3박 숙박함
답변 제공: Customer Care Team 님, 2024년 3월 22일
Dear Edwige,Thank you so much for the fantastic review! It's always a pleasure to hear that we've been able to provide you with excellent service. We take pride in our work and strive to exceed our guests' expectations, and we're thrilled that we were able to do so for you. Once again, thank you for your kind review and for choosing our services, we hope to see you again soon.Sincerely,

10/10 - 훌륭해요

Frank

단체 여행
좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Super
2024년 2월에 1박 숙박함
답변 제공: Customer Care Team 님, 2024년 2월 11일
Dear Frank,Thank you for the 5/5-star rating! We are so delighted to receive your review and to learn that you had a fantastic stay with us. Your comments serve as an inspiration to all our staff to continue in their good efforts. It was our honor to host you for your time in Miami. We hope you'll visit us again soon!Sincerely,

10/10 - 훌륭해요

Juan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very nice and clean hotel
2024년 2월에 3박 숙박함
답변 제공: Customer Care Team 님, 2024년 2월 11일
Dear Juan,We are thrilled to learn that you were satisfied with the exceptional service provided during your stay at Best Western Plus North Miami/Bal Harbour! Our team is committed to surpassing the expectations of our guests, and it brings us great joy to have accomplished this goal. We look forward with anticipation to welcoming you back in the future!Sincerely,

10/10 - 훌륭해요

Archie

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Front desk staff were excellent. I should really keep this one a secret!
2024년 2월에 3박 숙박함
답변 제공: Customer Care Team 님, 2024년 2월 11일
Dear Archie,We're thrilled to hear that you had such a positive experience with our front desk staff! While we understand the temptation to keep this gem to yourself, we truly appreciate your feedback and would love for others to have the opportunity to experience the same level of excellence. Rest assured; we're committed to maintaining the high standard of service that you've come to appreciate. Thank you for choosing us, and we hope to have the pleasure of welcoming you back again soon!Best regards,

10/10 - 훌륭해요

AUSTRIA

연인과의 여행
Lo único que deberían actualizar las TV Es cuanto Luego todo excelentemente bien
2024년 2월에 4박 숙박함
답변 제공: Customer Care Team 님, 2024년 2월 7일
Dear Austria,We are thrilled to learn that you were satisfied with the exceptional service provided during your stay at Best Western Plus North Miami/Bal Harbour! Our team is committed to surpassing the expectations of our guests, and it brings us great joy to have accomplished this goal. We look forward with anticipation to welcoming you back in the future!Sincerely,

8/10 - 좋아요

Naomi

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Customer Care Team 님, 2024년 2월 20일
Dear Naomi,We are thrilled to learn that you were satisfied with the exceptional service provided during your stay at Best Western Plus North Miami/Bal Harbour! Our team is committed to surpassing the expectations of our guests, and it brings us great joy to have accomplished this goal. We look forward with anticipation to welcoming you back in the future!Sincerely,

10/10 - 훌륭해요

Martin

2024년 2월에 1박 숙박함
답변 제공: Customer Care Team 님, 2024년 3월 22일
Dear Martin,Thank you so much for the fantastic review! It's always a pleasure to hear that we've been able to provide you with excellent service. We take pride in our work and strive to exceed our guests' expectations, and we're thrilled that we were able to do so for you. Once again, thank you for your kind review and for choosing our services, we hope to see you again soon.Sincerely,

10/10 - 훌륭해요

Cleo

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Clean, quiet, great location, plenty of parking
2024년 1월에 7박 숙박함
답변 제공: Customer Care Team 님, 2024년 2월 4일
Dear Cleo,We are thrilled to learn that you were satisfied with the exceptional service provided during your stay at Best Western Plus North Miami/Bal Harbour! Our team is committed to surpassing the expectations of our guests, and it brings us great joy to have accomplished this goal. We look forward with anticipation to welcoming you back in the future!Sincerely,

10/10 - 훌륭해요

anthony

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice quiet bus ride away from down town
2024년 1월에 3박 숙박함
답변 제공: Customer Care Team 님, 2024년 2월 1일
Dear Anthony,We are thrilled to learn that you were satisfied with the exceptional service provided during your stay at Best Western Plus North Miami/Bal Harbour! Our team is committed to surpassing the expectations of our guests, and it brings us great joy to have accomplished this goal. We look forward with anticipation to welcoming you back in the future!Sincerely,

6/10 - 괜찮아요

Andres Miguel

Sketchy guests but good value
2023년 12월에 1박 숙박함
답변 제공: Customer Care Team 님, 2024년 2월 1일
Dear Andres Miguel,Thank you for taking the time to give us feedback about our property and sharing your likes and dislikes. Your satisfaction is important to us, and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. It was a pleasure having you with us and we hope you will continue to use our facility whenever you are in the area.Sincerely,

10/10 - 훌륭해요

JEAN ANTOINE FRANCOIS

2024년 1월에 2박 숙박함
답변 제공: Customer Care Team 님, 2024년 3월 22일
Dear Jean Antoine Francois,Thank you so much for the fantastic review! It's always a pleasure to hear that we've been able to provide you with excellent service. We take pride in our work and strive to exceed our guests' expectations, and we're thrilled that we were able to do so for you. Once again, thank you for your kind review and for choosing our services, we hope to see you again soon.Sincerely,

10/10 - 훌륭해요

John

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very clean and friendly staff.
2024년 1월에 3박 숙박함
답변 제공: Customer Care Team 님, 2024년 1월 30일
Dear John,We're delighted to hear that you were pleased with the level of service provided during your stay at Best Western Plus North Miami/Bal Harbour! Our team is dedicated to exceeding our guests' expectations, and we're thrilled to have achieved this. We eagerly anticipate your return!Sincerely

10/10 - 훌륭해요

elourdes

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Dining options
2024년 1월에 1박 숙박함
답변 제공: Customer Care Team 님, 2024년 1월 28일
Dear Elourdes,Thank you for the 5/5-star rating! We are so delighted to receive your review and to learn that you had a fantastic stay with us. Your comments serve as an inspiration to all our staff to continue in their good efforts. It was our honor to host you for your time in Miami. We hope you'll visit us again soon!Sincerely,

8/10 - 좋아요

alejandro

가족 여행
Muchas opciones para comer y comprar
2024년 1월에 3박 숙박함
답변 제공: Customer Care Team 님, 2024년 1월 19일
Dear Alejandro,We're delighted to hear that you were pleased with the level of service provided during your stay at Best Western Plus North Miami/Bal Harbour! Our team is dedicated to exceeding our guests' expectations, and we're thrilled to have achieved this. We eagerly anticipate your return!Sincerely,

8/10 - 좋아요

Javier

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Muy conforme. Optima relacion precio/calidad de servicio
2024년 1월에 2박 숙박함
답변 제공: Customer Care Team 님, 2024년 1월 19일
Dear Javier,Thank you for the 4/5-star rating! We are so delighted to receive your review and to learn that you had a fantastic stay with us. Your comments serve as an inspiration to all our staff to continue in their good efforts. It was our honor to host you for your time in Miami. We hope you'll visit us again soon!Sincerely,

10/10 - 훌륭해요

Marco

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Is a nice place. The restaurant next door is delicious.
2023년 12월에 5박 숙박함
답변 제공: Customer Care Team 님, 2024년 1월 12일
Dear Marco,Thank you for the 5/5-star rating! We are so delighted to receive your review and to learn that you had a fantastic stay with us. Your comments serve as an inspiration to all our staff to continue in their good efforts. It was our honor to host you for your time in Miami. We hope you'll visit us again soon!Sincerely,

10/10 - 훌륭해요

Andrea 님, San Diego

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff is really nice and accommodated my request for a quiet room. You have a restaurant on site, but there is also whole foods next door.
답변 제공: Customer Care Team 님, 2024년 1월 12일
Dear Andrea,We're delighted to hear that you were pleased with the level of service provided during your stay at Best Western Plus North Miami/Bal Harbour! Our team is dedicated to exceeding our guests' expectations, and we're thrilled to have achieved this. We eagerly anticipate your return!Sincerely,

10/10 - 훌륭해요

DAVID

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
the place was clean. staff was friendly.
2024년 1월에 3박 숙박함
답변 제공: Customer Care Team 님, 2024년 1월 12일
Dear David,We're delighted to hear that you were pleased with the level of service provided during your stay at Best Western Plus North Miami/Bal Harbour! Our team is dedicated to exceeding our guests' expectations, and we're thrilled to have achieved this. We eagerly anticipate your return!Sincerely,

6/10 - 괜찮아요

Luis

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The location in excellent. The hotel is old an needs urgently a renovation. I think it is expensive for what you get.
2024년 1월에 4박 숙박함
답변 제공: Customer Care Team 님, 2024년 1월 12일
Dear Luis,Thank you for taking the time to give us feedback about our property and sharing your likes and dislikes. Your satisfaction is important to us, and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. It was a pleasure having you with us and we hope you will continue to use our facility whenever you are in the area.Sincerely,

4/10 - 별로예요

Jean Rene

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 2박 숙박함
답변 제공: Customer Care Team 님, 2024년 1월 7일
Dear Jean Rene,Thank you for completing the survey regarding your recent stay at our property.On behalf of our entire team, we would like to apologize for not exceeding your expectations. Your satisfaction is important to us, and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.We hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.Sincerely,

10/10 - 훌륭해요

Fenia

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Cool place
2023년 12월에 5박 숙박함
답변 제공: Customer Care Team 님, 2024년 1월 7일
Dear Fenia,We're delighted to hear that you were pleased with the level of service provided during your stay at Best Western Plus North Miami/Bal Harbour! Our team is dedicated to exceeding our guests' expectations, and we're thrilled to have achieved this. We eagerly anticipate your return!Sincerely,

8/10 - 좋아요

Emily

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The rooms are dated, but the place is very clean and the staff is very helpful and kind.
2023년 12월에 2박 숙박함
답변 제공: Customer Care Team 님, 2024년 1월 1일
Dear Emily,We're delighted to hear that you were pleased with the level of service provided during your stay at Best Western Plus North Miami/Bal Harbour! Our team is dedicated to exceeding our guests' expectations, and we're thrilled to have achieved this. We eagerly anticipate your return!Best regards,

10/10 - 훌륭해요

Gary

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Convenient location. Not too far to the beach. Several walkable dining options and a brewery, plus a Whole Foods. Room was small. There is an option to pick 'balcony' room for a few dollars more. They all look to be balcony rooms, except for ground floor, so that was not worth it.
2023년 12월에 1박 숙박함
답변 제공: Customer Care Team 님, 2024년 1월 1일
Dear Gary,Thank you for the 10/10-star rating! We are so delighted to receive your review and to learn that you had a fantastic stay with us. We look forward to your next trip to Miami and hope to see you here again!Sincerely,

6/10 - 괜찮아요

Paulette

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
별로예요: 숙박 시설 상태 및 시설
El Hotel antes era muy bonito, lástima que no le dan un poco de cariño a las instalaciones ya se ve muy acabado las carpetas del piso parecen sucias y en general se ve muy viejo el hotel deberían de ponerle nueva decoración y nuevo accesorios porque la ubicación es muy buena y tiene un excelente estacionamiento
2023년 12월에 3박 숙박함
답변 제공: Customer Care Team 님, 2023년 12월 30일
Dear Paulette,Thank you for completing the survey regarding your recent stay at our property.On behalf of our entire team, we would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.We hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.Sincerely,

10/10 - 훌륭해요

Edwin

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I liked the pool and was able to swim and exercise. The bedroom and bath were very clean.
2023년 12월에 1박 숙박함
답변 제공: Customer Care Team 님, 2023년 12월 29일
Dear Edwin,We're delighted to hear that you were pleased with the level of service provided during your stay at Best Western Plus North Miami/Bal Harbour! Our team is dedicated to exceeding our guests' expectations, and we're thrilled to have achieved this. We eagerly anticipate your return!Sincerely,