Two rooms....my daughter walked in, then walked out of her room cuz it was dirty! She left and stayed with relatives.
Unfortunately, my other two daughters and I couldn't leave. My room needed extra attention as well. Blinds were filthy, pee stain on bottom of toilet, sheets smelt like a dog, no chairs at the desk, no toilet paper bar on the holder and no light switch plate cover on bathroom light switch.
I reported it and they brought chairs and toilet paper bar to my room but nothing else was taken care of. I asked for a refund for one room and was told that they didn't give refunds. So, I called Hotels.com and they called the hotel. Magically, I'm getting a refund on one room.
If hotels are gonna increase their prices due to graduation events, they should be legally held accountable to meet certain standards!
This is just basic cleaning and is unexceptable! Tempted to call the health department on WoodSpring Suites in Broken Arrow, OK.!! Unexceptable!!!