Dear Tanner,Thank you for sharing your experience. We are concerned to hear about the issues you encountered during your stay, including the presence of pests and disturbances in the hallway and parking lot. We engage Massey Services, a nationally recognized pest control company, to provide service to our hotel, and this issue is being addressed by them. We are committed to addressing these matters to ensure a more pleasant and comfortable environment for all our guests. We hope for another opportunity to offer you a stay that better reflects our standards.Yours in hospitality,Jason Penkacik,General Manager.

Dear Cynthia, Thank you for taking the time to leave us a positive review. We are sorry to hear that our breakfast fell short of your expectations. Our goal is always 100% guest satisfaction, so we appreciate you bringing this, as well as the lack of towels by the pool, to our attention. We hope that you will choose our hotel for future stays.Yours in hospitality,Jason Penkacik,General Manager.

Dear Carol,Thank you for your review. We are disappointed to learn that your recent experience fell short of expectations. What you have shared does not reflect our high standards, and we’ll be sure to discuss your comments with the respective teams so this can be looked into. Additionally, although we undergo regular pest control procedures, we will conduct a complete evaluation to ensure that everything is as it should be. It is our hope that you will give us another chance to change your perceptions down the line. Yours in hospitality,Jason Penkacik,General Manager.

Dear Nick,It was a pleasure hosting you at Wyndham Garden Jacksonville! We're glad you appreciated our affordable rates, and we look forward to seeing you again soon.Yours in hospitality,Jason Penkacik,General Manager.

Dear James,Thank you for choosing Wyndham Garden Jacksonville and for taking a moment to provide your rating. It brings great satisfaction to our team to know that you enjoyed your stay, especially the pool area. It was our pleasure to host you, and we look forward to welcoming you back in the future for another five-star experience!Yours in hospitality,Jason Penkacik,General Manager.

Dear Bruce,Thank you for choosing to stay with us and for taking a moment to provide your review. We regret to hear that you experienced an odor in the hallway and thank you for bringing this to our attention. Indeed, this does not meet our standards, and our team will research this issue to determine what may have occurred. We hope to have the opportunity to welcome you back to change your perceptions.Yours in hospitality,Jason Penkacik,General Manager

Dear Freddy,We are so happy to know that you had a great time with us overall and that you were able to catch up on some rest and relaxation. Thank you so much for the five-star rating, and we hope to see you again soon. Yours in hospitality,Jason Penkacik,General Manager.

Dear Patrick,Thank you! There's no greater compliment than knowing guests were so impressed with their stay that they'd join us again. We hope to have the honor of welcoming you back again soon.Yours in hospitality,Jason Penkacik,General Manager.

Dear Carl,Thank you for your review and for giving us a perfect rating. We are delighted you thoroughly enjoyed your stay at Wyndham Garden Jacksonville, and we hope you return soon!Yours in hospitality,Jason Penkacik,General Manager.

Dear Angela,Thanks for the five stars! We're so happy to hear you had such a hassle-free check-in process and that your stay was excellent. It was a pleasure to welcome you to Wyndham Garden Jacksonville, and we hope you'll stay with us again for another easy, relaxing getaway.Yours in hospitality,Jason Penkacik,General Manager.

Dear Anqula,Thank you for taking the time to leave your review. Providing guests with a relaxing and worry-free stay is of the utmost importance to us, and we are sorry to hear that we did not meet your expectations. Please know that we engage Massey Services, a nationally recognized pest control company, to provide service to our hotel, and we have informed them of your concerns to ensure prompt resolution. Nevertheless, it was a pleasure having you here, and we would be honored to have a second chance to deliver a more pleasant stay for you.Yours in hospitality,Jason Penkacik,General Manager.

Dear Daniel,Thank you for choosing to stay with us during your recent trip. Our goal is to provide every guest with a wonderful experience, and we're disappointed to learn we fell short of expectations during your visit. We can assure you that the safety of our guests is a top priority for us, and we offer our sincere apologies if you didn't feel this was the case. Your comments have been duly noted and will be discussed with our team. We appreciate your feedback and wish you safe travels ahead.Yours in hospitality,Jason Penkacik,General Manager.

Dear Itz,We value the comfort and satisfaction of our guests, and we are delighted to read your feedback. Thank you for taking the time to review your stay at Wyndham Garden Jacksonville. Returning guests are a great compliment. Come back again soon!Yours in hospitality,Jason Penkacik,General Manager.

Dear Reynier,We take great pride in our team's commitment to providing exceptional service and ensuring our guests feel valued and supported throughout their stay. Your positive feedback is greatly appreciated and we look forward to welcoming you back to Wyndham Garden Jacksonville for more great service.Yours in hospitality,Jason Penkacik,General Manager.

Dear Malcolm,Thank you for leaving us feedback and bringing these concerns to our attention. What you described is not up to our standards, and our team appreciates you making us aware so we can further investigate. We hope you had an enjoyable time in Jacksonville. Yours in hospitality,Jason Penkacik,General Manager.

Dear Delcina,Thank you for choosing Wyndham Garden Jacksonville and for sharing your delightful five-star review. We are thrilled you enjoyed your stay and our great value, and we look forward to welcoming you back again soon.Yours in hospitality,Jason Penkacik,General Manager.

Dear Yasmine,The issues you raise are important to us. Please accept our apologies for any concerns about cleanliness. This does not represent the level of accommodation we aim to provide, and we'll look into your comments. If you find yourself back in the area, we'd appreciate the chance to provide you with more suitable accommodations.Yours in hospitality,Jason Penkacik,General Manager.

Dear Adina,We're genuinely concerned to hear about your recent experience. Maintaining a peaceful environment for all our guests is paramount, and we regret any disruption to your stay. Rest assured, we'll ensure our team is more vigilant and responsive to such situations in the future. Your comfort is crucial to us, and we hope for the opportunity to provide you with a much quieter and more enjoyable stay next time.Yours in hospitality,Jason Penkacik,General Manager.

Dear Kamela,Thank you for your review. We regret to learn of your disappointment with your experience. Although we engage Massey Services, a nationally recognized pest control company, to provide service to our hotel, we will conduct a complete evaluation to ensure everything is as it should be. We look forward to welcoming you back in the future for a seamless stay worthy of a perfect rating.Yours in hospitality,Jason Penkacik,General Manager.

Dear Paul,Thank you for your review and for giving us a perfect rating. We're delighted our excellent location was the highlight of your visit, and we hope you took full advantage of the convenience it affords our guests. It was a pleasure having you here at Wyndham Garden Jacksonville, and we hope you return soon.Yours in hospitality,Jason Penkacik,General Manager.

Dear Rigoberto,Thank you for choosing to stay with us during your recent trip. It's great to hear that our convenient location served you well during your visit. If there was anything we could have done differently to improve your experience, please don't hesitate to reach back out to us. The pleasure was all ours, and we hope to welcome you back in the future.Yours in hospitality,Jason Penkacik,General Manager.

Dear Srinivasan,We appreciate you taking the time to leave a review for your recent stay. However, we're disappointed that you were inconvenienced during your time with us. Please know housekeeping is provided for guests on the third day of their stay in accordance with Wyndham Brand Standards. Nevertheless, we strive to provide nothing but the very best for our valued guests, and we appreciate you voicing your concerns. We will investigate your comments further as we continually improve the standards of our property for our guests. It was a pleasure welcoming you, and we hope you'll consider giving us another chance to impress you soon.Yours in hospitality,Jason Penkacik,General Manager.

Dear Teschala,Thank you for your review. We regret to learn that our accommodations fell short of your expectations. We'll be sure to share your feedback with our team for further consideration, as we are always seeking new ways to improve for our great guests. It was a pleasure having you here, and we hope you'll consider giving us another chance next time you're in Jacksonville.Yours in hospitality,Jason Penkacik,General Manager.

Greetings! We are honored to have earned a five-star rating. Our team will be delighted to know that you found our hotel to be nice and clean. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. It was truly a pleasure to have you as a guest, and we look forward to welcoming you back. Yours in hospitality,Jason Penkacik,General Manager.

Dear Amber,We appreciate your honest feedback. While we hope you found your room clean and tidy, we're disappointed you were impacted by noise from other guests. We understand the importance of a restful night's sleep, so rest assured, we'll remind our team to be diligent in creating a quiet environment. Thank you for your insights, and we hope to have a chance to change your perceptions. Yours in hospitality,Jason Penkacik,General Manager.

Dear Brad, Thank you so much for choosing to stay with us at Wyndham Garden Jacksonville. We are thrilled to learn you had such a pleasant stay and we're proud to have earned your five-star review. We hope to see you again soon, as it was a pleasure having youYours in hospitality,Jason Penkacik,General Manager.

Dear Sunny,Thank you for staying with us and for your feedback. We are disappointed your time with us was not as expected, and we apologize for any issues with our accommodations. Our maintenance team will look into your comments and correct any issues. Thank you for your review, and we hope you will consider staying with us again the next time you are in the area.Yours in hospitality,Jason Penkacik,General Manager.

Dear Lawrence,Thank you for staying with us and for your feedback. We are glad you enjoyed your time overall; however, please accept our apologies for any inconvenience with our restaurant. Your comments are appreciated, and we hope you will consider visiting us again the next time you are in Jacksonville.Yours in hospitality,Jason Penkacik,General Manager.

Dear Jose,Guest feedback is always appreciated and welcome, so thank you for taking the time to share your comments. It's always our goal to address any guest concerns promptly. Rest assured, your remarks will be discussed internally so that we can resolve and fix the problems you encountered. We hope you join us again, so we may prove to you we value our guests' feedback. Thank you.Yours in hospitality,Jason Penkacik,General Manager.

Dear Bailee,Thank you for taking the time to give us feedback on your stay at our hotel. Guest feedback is always appreciated and used to make sure we live up to the high expectations our guests deserve. Please know your concerns about mold are not typical issues and will be discussed with the staff immediately. We hope you will consider giving us another chance to provide you with an enjoyable visit.Yours in hospitality,Jason Penkacik,General Manager.

Dear Krystal,Thank you so much for the high rating and we're thrilled to know that our amazing team members helped make your visit that much better. Your feedback regarding breakfast is gratefully received and we will be sure to keep your comments in mind for the future. Please come back and join us again soon. Yours in hospitality,Jason Penkacik,General Manager.

Dear Nate,Thank you for sharing your concern. Our goal is to keep our accommodations well-maintained, and we assure you that the shower issue will be quickly addressed. We hope you reached out to our front desk, as we welcome the opportunity to correct any problems before you leave our hotel. Please consider giving us the chance to change your perceptions. Yours in hospitality,Jason Penkacik,General Manager.

Dear Jeremy,Thank you for sharing your thoughts with us. We're disappointed to learn that your experience fell short of expectations. We value your feedback regarding the condition of the bathrooms and the absence of breakfast service. Our team strives to provide exceptional experiences for our guests, and we hope to have the chance to welcome you back for the stay you deserve. Yours in hospitality,Jason Penkacik,General Manager.

Dear Dena,Thank you for sharing your feedback. We're disappointed to hear about your concerns regarding cleanliness and maintenance. Rest assured, we'll address these issues promptly to ensure a better experience for our guests. We appreciate your insight and hope for the opportunity to exceed your expectations on your next visit.Yours in hospitality,Jason Penkacik,General Manager.

Dear Randi,It was a pleasure having you stay with us during your time in Jacksonville. We're pleased our hospitable team left a memorable impression on you, and we appreciate you mentioning our comfortable accommodations, high standards of cleanliness, and convenient location. Your feedback about the lobby decor will be shared with our team for further consideration, as we are always seeking new ways to improve. Thank you for your review, and we hope you return soon.Yours in hospitality,Jason Penkacik,General Manager.