Bonjour Subin, and thank you for taking the time to leave us that amazing score! You're always welcome at our hotel and we wish you a great day!

Thank you very much Jeongyeon, we look forward to your next visit!

Thank you for staying with us and giving us such a great score! We hope to see you again in the future :)

Thank you for staying with us Yeonji!

Thank you for this amazing review, Jesse! We hope to see you again soon for another perfect stay in our City.

Thank you for this perfect score, Sherri! We're thrilled you loved your experience with us. We hope to have the pleasure of welcoming you again for another memorable stay!

Merci pour ce score parfait, Cindy ! Nous espérons avoir le plaisir de vous accueillir à nouveau pour un autre séjour mémorable.

Thank you for this great score, Atsushi! We're thrilled you enjoyed your experience, and we hope to see you again soon.

Merci beaucoup, Alexandre! Nous espérons avoir la chance de vous revoir bientôt.

Thank you very much for your enthusiastic review, Fabien! We are delighted that you had a wonderful night at our hotel and enjoyed the proximity to Old Quebec. We are glad that you also liked the room. Your warm recommendation means a lot to us. We hope to have the pleasure of welcoming you again on your next visit.

We're delighted that you had a great stay and are considering coming back! Thank you for your suggestion regarding the pillows. We will take note of your preference to provide more choices next time. We look forward to welcoming you again for another wonderful stay at Hotel Boutique Ophélia!

Thank you so much Anna for your positive feedback and wonderful comments! We are thrilled to learn that you enjoyed the hotel and its location. It is so fun to hear.We hope to see you again soon!

Bonjour,I am truly sorry to learn about this. It is not in our values at all here at Hôtel Clos Saint-Louis. Even if we are not on-site, we are always only a few minutes away. Guest satisfaction and customer service are a top priority for us, so I apologize if you didn't feel like this was the case. I will personally contact you today to know more about your stay.Thank you

Merci énormément pour ce beau commentaire et cette note parfaite ! Nous sommes très heureux d'apprendre que vous avez apprécié votre séjour parmi nous.En espérant vous revoir bientôt !

Thank you for this great score, Nate! We're delighted you enjoyed your stay, and we hope to welcome you again soon.

Thank you so much for your fantastic review and perfect score! We're thrilled to hear that you had such a wonderful experience during your stay with us. It's always our goal to provide exceptional service and ensure our guests have a memorable time. We hope to have the pleasure of welcoming you back again soon for another fantastic stay!

Thank you for your lovely feedback! We're thrilled to hear that your stay with us was everything you expected for a romantic getaway. We can't wait to welcome you back soon for another memorable experience!

I'm glad to hear that everything met your expectations! Thank you for your kind words. We strive to provide a super nice and convenient experience for all our guests. If there's anything else we can do to make your next visit even better, please don't hesitate to let us know. We look forward to welcoming you back soon!

Thank you so much for your fantastic review and perfect score! We're thrilled to hear that you had such a wonderful experience during your stay with us. It's always our goal to provide exceptional service and ensure our guests have a memorable time. We hope to have the pleasure of welcoming you back again soon for another fantastic stay!

Thank you for your lovely review! We're delighted to hear that you enjoyed our amazing location in a quiet and pleasant area, perfect for dining, shopping, and exploring historical sites. We apologize for any inconvenience regarding the WiFi in your room and appreciate your understanding. Your feedback helps us improve, and we hope to welcome you back for another enjoyable stay soon!

Thank you very much for your excellent review on Expedia! We are delighted that you had a pleasant stay. Your positive feedback is highly valuable to us. Feel free to come back and visit us again on your next trip. We would be delighted to welcome you again!

Merci beaucoup Jérémy pour cette rétroaction positive ! Au plaisir de vous revoir.

Merci beaucoup pour cette rétroaction positive ! Nous sommes très heureux que vous ayez apprécié votre séjour dans notre hôtel.

Thank you very much for your feedback. Your comments are noted and we will work with the team on these to improve our service. We hope the rest of the stay was up to your expectations and we hope to see you again soon!

Merci beaucoup Mariette, nous sommes heureux d'apprendre que vous avez apprécié votre séjour et que notre accueil virtuel était simple et bien expliqué.En espérant vous revoir bientôt !

Thank you for the positive feedback. We are glad to know you enjoyed your stay in our hotel!

Merci Stéphanie pour cette rétroaction positive ! Nous sommes heureux d'apprendre que vous avez aimé votre séjour.

Bonjour Maureen, Thank you for sharing your experience with us. We apologize for the inconvenience you faced regarding parking on the first day of your stay. Your feedback regarding the parking situation is valuable, and we will certainly look into ways to improve this aspect of our service. We're glad to hear that despite this issue, you had an awesome stay, and we look forward to welcoming you back in the future. If you have any further comments or concerns, please don't hesitate to let us know.- Séfora

Bonjour Cindy, We're thrilled to hear that you loved everything about your stay with us. Your satisfaction is our top priority, and we're delighted that you found everything to your liking. If there's anything else we can do to make your next visit even more enjoyable, please don't hesitate to let us know. We look forward to welcoming you back again ;)

Bonjour Roseline,Merci énormément pour cette rétroaction positive ! Nous sommes ravi d'apprendre et vous avez apprécié votre séjour et que vous reviendrez. Nous vous accueillerons avec grand plaisir !

Merci beaucoup pour cette rétroaction positive ! Nous sommes très heureux d'apprendre que vous avez apprécié l'hôtel et l'emplacement.

Merci pour cette rétroaction et cette note parfaite. Nous sommes heureux d'apprendre que vous avez apprécié votre séjour parmi nous !

Bonjour Mario,Merci énormément pour votre rétroaction parfaite ! Nous sommes très heureux d'apprendre que votre séjour méritait un 5 sur 5.En espérant vous revoir bientôt !

Thank you for your kind words! We're thrilled to hear that you find our rooms beautiful and that you choose to return to our hotel year after year. Your loyalty means the world to us, and we look forward to welcoming you back again soon!

Merci énormément pour votre rétroaction positive et vos merveilleux commentaires. Nous sommes très heureux de savoir que vous avez apprécié votre séjour parmi nous.En espérant vous revoir bientôt !

Bonjour,Nous sommes très content d'apprendre que vous avez apprécier votre séjour.Nous allons faire le suivie de notre coté à propos du lit.Merci,

We are extremely sorry to learn that there was a problem with the information we gave you before checking-in. We know it is extremely frustrating to go up and down stairs because of our mistake. We usually double check to make sure there are no errors, so we are truly sorry for this. Hope we can make it up to you in the future!

Thank you very much for this positive feedback and wonderful comments. We are very glad to enjoyed your stay with us!

Thank you for your feedback and wonderful comments! Glad to hear one of our agents was able to help you. See you again soon!

Thank you very much for your feedback. We will look into that right away, we are very sorry about this issue. Glad to hear you enjoyed the rest of your stay!

Thank you for your feedback Christopher! You are welcome back anytime!

Thank you very much for your feedback! We are glad to hear you appreciated our virtual reception. Hope to see you again soon!

Thank you very much for this positive feedback. We are happy to learn that we were the chosen ones after your researches. Glad you enjoyed your stay!

Thank you very much for this positive feedback and wonderful comments! We are glad to learn that you enjoyed your stay and that everything went smoothly.

Bonjour Marc,Thank you for your constructive feedback. Within the hospitality world, we always want to become better and it is with comments like yours that we will get there. It is true that there is no control over the room temperatures as it is a very old building. Parking is only available upon reservation and we have very few, so it is first come first serve. We will also look to what happened with the amenities and the toilet paper.Thank you very much,Team Hotel Clos Saint-Louis

Thank you very much for this positive feedback and wonderful comments.

Thank you very much for this superb feedback and comments. Hope to see you again soon!