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오요 호텔 배턴 루지 이스트 I-12 루이지애나 여행 후기

2 out of 5
오요 호텔 배턴 루지 이스트 I-12 루이지애나
9999 Gwenadelle Drive, Sherwood Forest, Baton Rouge, LA

이용 후기

4.8
평점 10 - 훌륭해요. 352개 이용 후기 중 57개" "
평점 8 - 좋아요. 352개 이용 후기 중 39개" "
평점 6 - 괜찮아요. 352개 이용 후기 중 38개" "
평점 4 - 별로예요. 352개 이용 후기 중 42개" "
평점 2 - 너무 별로예요. 352개 이용 후기 중 176개" "

4.8/10

청결 상태

5.2/10

직원 및 서비스

4.0/10

편의 시설/서비스

4.6/10

숙박 시설 상태 및 시설

3.8/10

친환경

이용 후기

6/10 - 괜찮아요

Desiree

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 5박 숙박함

2/10 - 너무 별로예요

Rose

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I booked a room here for 10 days. I Paid 550.36. Upon arrival and stay there was no microwave or telephone. Mold on the ceiling in the restroom and the fridge was filfthy and had a stinch. Trash was swept until the ac unit. Whomever cleaned never mopped or cleaned the toilet. The towels are stained and yellow I had to request my bedding to be changed. I didntngwt anything that was advertised

10/10 - 훌륭해요

Salvador

Excelente para muchos que de nuestra gente hispana que nesesita lugares tranquilos para descansar
2024년 2월에 1박 숙박함

2/10 - 너무 별로예요

Annie

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Its NOT the property
2024년 2월에 1박 숙박함
답변 제공: Ammy 님, 2024년 4월 3일
Hi, Annie! Thank you for taking your precious time to check us out. We apologize for the disappointment and we will surely make every effort to keep to your standards in the future. Regards, Tim.

2/10 - 너무 별로예요

Paul

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
worst hotel ever! frightening place to stay - cigarette burn holes in sheets, broken TV, cracked floors and walls and ceilings, right behind Hustler Hollywood video, friend told me it has 400 police incidents a year cant believe expedia books this trap
2024년 1월에 2박 숙박함
답변 제공: Ammy 님, 2024년 4월 3일
Hi, Paul! We are sorry to know that you are not fully satisfied with our services. Be assured, we will strive day and night to make sure your future visits are more comfortable and relaxing ones. Regards, Noah.

2/10 - 너무 별로예요

Cequria

연인과의 여행
별로예요: 편의 시설/서비스
Didn’t feel safe
2023년 11월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great hotel 5 star
Amazing comforting stay
2023년 11월에 1박 숙박함

2/10 - 너무 별로예요

John Chris

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함

10/10 - 훌륭해요

M

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함

2/10 - 너무 별로예요

Daniel

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Had no microwave or fridge in a smelly dirty room. Looked nothing like the picture and smelled the weed real bad.
2023년 10월에 1박 숙박함

2/10 - 너무 별로예요

Victoria

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I liked absolutely nothing. It was terrible. If it would be so much trouble to try to get a rfund i would. But its not even worht the time.
2023년 10월에 1박 숙박함

2/10 - 너무 별로예요

set

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
They gave me a room that had people already in it, and then the room they gave me was dirty, with bugs and no towels. TV didn't work and the lock on the door barely held the door closed
2023년 10월에 1박 숙박함

10/10 - 훌륭해요

Niesha

2023년 10월에 1박 숙박함

4/10 - 별로예요

실제 이용하신 고객

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Road swamp motel
The toilet ran continuously all night as well as leaked water. It had fried chicken crumbs behind the nightstand I had to get a broom and dust pan to clean the room. Also small roaches behind the baseboards, and the remote didn’t control the tv.
2023년 10월에 1박 숙박함

2/10 - 너무 별로예요

Annie

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 2박 숙박함

6/10 - 괜찮아요

Anquie

2023년 9월에 1박 숙박함

2/10 - 너무 별로예요

gladys

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Nothing
2023년 7월에 1박 숙박함
답변 제공: Eva 님, 2023년 7월 25일
Apologies for the problems you had faced, Gladys! We have made a note of your experience this time. Rest assured, we will strive in the future to ensure a great stay with us. Regards, Eva

10/10 - 훌륭해요

Marvin

2023년 6월에 1박 숙박함
답변 제공: Ava 님, 2023년 7월 5일
Hi, Marvin! Thanks a lot for staying with us. So glad to know you liked our services. Keep this love coming :) Regards, Ava

2/10 - 너무 별로예요

Taurus

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Didn't like they trying to charge me for a dirty room like I'm some kind of bum and don't deserve better than what I paid for I didn't stay at the hotel
2023년 6월에 1박 숙박함
답변 제공: Tim 님, 2023년 6월 30일
We are sorry to stay turned out to be an average one, Taurus! We have checked the reviews and the problems within our services that have bothered you, and we are working on it. Just take this as an off-case, this is certainly not how we treat our guests. Hope to get another chance soon so that we can make things up for you with an awesome stay ahead. Regards, Tim

2/10 - 너무 별로예요

Josh

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 5월에 1박 숙박함
답변 제공: Barbara 님, 2023년 5월 18일
Sorry for the hassle you faced, Josh! We have marked a note for the experience you had this time. Rest be assured, we will strive to ensure a pleasant stay with us in the future. Regards, Barbara

2/10 - 너무 별로예요

LaQuana 님, Greensburg

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Check in clerk was rude. I asked for upstairs she said No. I seen people in rooms above from my room. Dirty and dusty
2023년 4월에 1박 숙박함

2/10 - 너무 별로예요

Ruben

2023년 4월에 1박 숙박함
답변 제공: Barbara 님, 2023년 5월 18일
Hi, Ruben! We are sorry that the stay turned out to be an average one. We have updated the feedback and the issues that troubled you with our team. Regards, Barbara

10/10 - 훌륭해요

Tramael

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 4월에 1박 숙박함
답변 제공: Tim 님, 2023년 5월 18일
Hi, Tramael! Thank you for your support, your feedback made it into our day. We hope to regularly amaze you with our services. Regards, Tim

10/10 - 훌륭해요

Antionette

연인과의 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent and friendly staff
2023년 3월에 1박 숙박함
답변 제공: Eva 님, 2023년 4월 6일
Hey, Antionette! Thank you so much for acknowledging our efforts and rating us positively. We shall never stop pleasing you with our services. Regards, Eva

2/10 - 너무 별로예요

Ashanti

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Bad receptionist
Snobby receptionist very rude didn't want to change rooms there were no towels no smoke detector and room was smelly. She was very rude saying we couldn't change rooms. Then gave me another room that was not up to code. But the maintenance guy checked a room and gave me a good one and receptionist got mad at him because he was being helpful. She also gave the same key to our room to another guest and he opened our room door. Very uncomfortable because of the rude receptionist.
2023년 3월에 3박 숙박함
답변 제공: Ammy 님, 2023년 3월 23일
Apologies for the problems you had faced, Ashanti! We have made a note of your experience this time. Rest assured, we will strive in the future to ensure a great stay with us. Regards, Tim.

2/10 - 너무 별로예요

Carrol

2022년 10월에 1박 숙박함
답변 제공: Eva 님, 2023년 3월 15일
Hi, Carrol! We are sad to see that you are not satisfied with our services. Be assured, we will strive day and night to ensure a comfortable stay in the future. Regards, Eva

4/10 - 별로예요

Jen

연인과의 여행, 출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The office is difficult to find. The staff was silent. The room is atrocious-broken bed, paint on floor. No toiletries no blow dryer. The shower head was not secured in place.
2023년 3월에 1박 숙박함
답변 제공: Lisa 님, 2023년 3월 7일
Hi, Jen! We are sorry to see that you are dissatisfied with our services. Be assured, we will strive day and night to make sure your future visits are more comfortable and relaxing ones ahead. Regards, Lisa

10/10 - 훌륭해요

Corey

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 2월에 2박 숙박함
답변 제공: Ava 님, 2023년 2월 22일
Thanks for taking out your valuable time to rate us, Corey! We will work even harder to make your stay a memorable one :) Regards, Ava

2/10 - 너무 별로예요

damien

2023년 2월에 1박 숙박함
답변 제공: Eva 님, 2023년 2월 20일
Hi, Damien! We are sad to see that you are not satisfied with our services. Be assured, we will strive day and night to ensure a comfortable stay in the future. Regards, Eva

2/10 - 너무 별로예요

실제 이용하신 고객

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Horrible, worst hotel experience ever. Nobody sho
I got switched rooms three times because the keys wouldn't work for the doors. Only one person on staff working, So it took long for help. Once I finally got into a room, there were holes in the ceiling, food and other crumbs on the floor, bugs, burn marks and holes and stains on the sheets, and the toilet was only 2 inches from the tub so there was no room to sit and put your legs anywhere.
2023년 2월에 1박 숙박함
답변 제공: Ammy 님, 2023년 2월 14일
Apologies for the problems you had faced. We have made a note of your experience this time. Rest assured, we will strive in the future to ensure a great stay with us. Regards, Tim.

2/10 - 너무 별로예요

Diandra

아이를 동반한 가족 여행, 출장 여행, 반려동물 동반 여행
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Asked for a non smoking room. Room smelled like smoke. Staff harassed you about if you’re staying over or checking out. Mind you check out is at 11 but they came beating on the door at 9am. The housekeeper older guy is very rude. Smoke detectors doesn’t work. Killed dunno how many roaches. Had to shake everything out when left. Lady in office is sooooo disrespectful and talks about every one. Smh. Just sad.
답변 제공: Ava 님, 2023년 1월 13일
Hi, Diandra! As per the feedback, it seems that your stay with us has not been up to the mark, however, we will improve our services with our continuous efforts. Do give us another chance and we will ensure that you experience the comfort and hospitality we are known for. Hope to host you soon :) Regards, Ava

8/10 - 좋아요

Gregory

출장 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Spacious rooms
답변 제공: Lisa 님, 2023년 1월 10일
Thanks for taking out your valuable time to rate us, Gregory! We will work even harder to make your stay a memorable one :) Regards, Lisa

2/10 - 너무 별로예요

denisha

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 11월에 1박 숙박함
답변 제공: Eva 님, 2023년 1월 4일
Hi, Denisha! We regret the unpleasant experience you had with us. We are continuously working on improvements. Looking forward to serving you better. Regards, Eva

2/10 - 너무 별로예요

raelynn

출장 여행, 반려동물 동반 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The lady at check in was very rude. The room reeked of cat urine so bad i could taste it. And the window didnt close all the way. There was a stick hilding it closed. When i asked to switch rooms i was told they were all full but only 2 other cars in the parking lot. Since i prebooked the room, it was non refundable. I went and bought candles and air freshener so i could at least breathe. I barely slept in fear someone was going to break in the room because the emergency lock didnt work. I slept for 2 hrs and left. Lady at checkout was nice. But too little too late. DO NOT STAY HERE!!!!
답변 제공: Eva 님, 2023년 1월 4일
We are sorry to disappoint you, Raelynn! We can understand that your stay with us has not been a pleasant one. However, we will definitely strive hard to serve better. Do give us another chance and we will ensure that you would experience the comfort and hospitality we are known for. Hope to welcome you soon :) Regards, Eva

4/10 - 별로예요

John

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I was moved twice from rm 224/227/232. Rooms had dirty sheets, floor had sticky stuff, toilet dirty, Ac not working hence had to be moved.
답변 제공: Eva 님, 2023년 1월 4일
Hi, John! We regret the unpleasant experience you had with us. We are continuously working on improvements. Looking forward to serving you better. Regards, Eva

2/10 - 너무 별로예요

Joshua

2022년 11월에 1박 숙박함
답변 제공: Ava 님, 2022년 12월 22일
Hi, Joshua! We sincerely apologize for the trouble caused. Your comments will help us in taking care of future guests more resolutely. Regards, Ava

2/10 - 너무 별로예요

Heather

연인과의 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
There are 2 Oyo hotels next to each other, one is behind another hotel and that sign is not visible. I went to the visible Oyo hotel and was sent to the other one, then the girl at the desk was very rude and tried to send me back to the other hotel. Finally got checked in and the lock on our door was broke, a plug in and light switch was a fire hazard and looked burnt up. Toilet paper was put into a hole in the wall. No cover over fan in bathroom. Floor was sticky. Poor service!!!! I’ve stayed in cheap rooms before and never had this experience. I do not recommend this hotel!
2022년 11월에 1박 숙박함
답변 제공: Ammy 님, 2022년 11월 23일
Apologies for the problems you had faced, Heather! We have made a note of your experience this time. Rest assured, we will strive in the future to ensure a great stay with us. Regards, Tim

2/10 - 너무 별로예요

Deborah

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Don’t stay here
Worst hotel I’ve ever stayed at. No security lock, no phone in room, missing smoke alarm, etc.
2022년 11월에 1박 숙박함
답변 제공: Ammy 님, 2022년 11월 23일
Hi, Deborah! We are truly sorry for finding that your experience with us was not nice. We will certainly be working on your suggestions to provide you with the best possible experience next time Regards, Tim

2/10 - 너무 별로예요

Angela

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Literally gross. Do not stay here
2022년 10월에 2박 숙박함
답변 제공: Ammy 님, 2022년 11월 4일
Hi, Angela! We regret the unpleasant experience you had with us. We will try to make your next stay comfortable with us with continuous improvements. Looking forward to hosting you soon with a delightful stay ahead. Regards, Noah

2/10 - 너무 별로예요

Courtney

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 9월에 1박 숙박함
답변 제공: Eva 님, 2022년 10월 2일
Hi, Courtney! Sorry for the trouble faced. We have duly noted your feedback and will ensure better services in the future. Have a nice day ahead :) Regards, Eva

8/10 - 좋아요

Bill

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 9월에 1박 숙박함
답변 제공: Jacob 님, 2022년 9월 26일
Thanks for the positive rating! Hope to welcome you again soon. Regards, Jacob

2/10 - 너무 별로예요

Amanda

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Bad service all the way around
When we got there the room was not cleañ and we asked for toilet paper and towels and wash rags and a TV remote and they told us that we could not get any of the stuff we asked for and our room was supposed to come with a refrigerator and microwave and there wasn't one in our room and they told me that we didn't pay for these things so I will never stay here again and they were very rude to us
2022년 9월에 1박 숙박함
답변 제공: jan 님, 2022년 9월 11일
Hi, Amanda! We are sorry to know that your experience with us has not been a pleasant one. We will work on your feedback to provide the best possible experience next time. Regards, Jane!

6/10 - 괜찮아요

Robert

출장 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태
Pros: easy & fast checkin, cheap cost, good lighting in parking lot. Had working tv and good water pressure. Clean and adequate towels included. Cons: smelled HEAVILY like cigarettes inside the room - My cloths stunk the next day even 14 hours after checking out. - Bathtub and sheets/pillow cases were very stained. Not every room has microwave/fridge, lobby provides one if needed.
2022년 9월에 1박 숙박함
답변 제공: Ammy 님, 2022년 9월 11일
Hi, Robert! We are sorry for the trouble that has caused. We would like to thank you for sharing such valuable reviews. Definitely we can work on it to make sure that your next stay turns out to be awesome. Regards, Amelia.

2/10 - 너무 별로예요

Phillip

출장 여행
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 8월에 4박 숙박함
답변 제공: Mike 님, 2022년 9월 6일
Hi, we are sad to see that you are not satisfied with our services. Be assured, we will strive day and night to ensure a comfortable stay in the future. Regards, Mike

2/10 - 너무 별로예요

Maria

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Staff was nice BUT the place is terrible… the only good thing was people “try” to do
2022년 7월에 1박 숙박함
답변 제공: Ammy 님, 2022년 9월 6일
Hi, Maria! We are sorry for finding that your experience with us was not nice. We will certainly be working on your feedback to provide you with the best possible experience next time. Regards, Amelia.

4/10 - 별로예요

Charmaine

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Was only there because my dogs was able to stay.
At first we were harassed by security each time we left our room. My son and I were followed by security all the way to our door, Security asked my son for his ID, I told that’s my son he’s one of the 3 Occupants in this room. Than Security said we have what’s called a pet fee, I said my pet fee is paid would you like to go with me to the office to verify. When house keeping came they only wanted to get us two sets of towels. Each day I had to say there are 3 people in this room. We were giving towels and toilet paper. Other rooms had lotions and shampoo delivered with room service.
2022년 8월에 1박 숙박함
답변 제공: jane 님, 2022년 9월 6일
Hi, Charmaine! We are sorry that the stay did not turn out to be an amazing one. Hope to have another chance soon so that we can make it up to you with an amazing stay ahead. Regards, Jane!

2/10 - 너무 별로예요

Monica

가족 여행
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
someone chased me and my children in the parking lot the whole area looks too bad and I definitely couldn't stay in that hotel Only with my children explain what happened they chased me around the parking lot until the tires rang and no one came out to help me it's my worst experience in expedia 😞
2022년 8월에 2박 숙박함
답변 제공: Arthur 님, 2022년 8월 23일
Hi, we are sad to see that you are not satisfied with our services. Be assured, we will strive day and night to ensure a comfortable stay in the future. Regards, Arthur

8/10 - 좋아요

TERRY

2022년 7월에 1박 숙박함
답변 제공: Jane 님, 2022년 8월 23일
Hi, Terry! Thanks for rating our services, please rate us again with your kind words. Looking forward to hosting you again soon with a pleasant experience. Regards, Jane!

2/10 - 너무 별로예요

Cheryl

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
This hotel is nothing like it said it is on the app it has roaches the bed sheets are nasty you sleeping on other people who have had sex on them sheets cuz they don't change the sheets but twice out of a week no refrigerator no microwave the tubs is nasty the curtains falls down while you showering but mostly you going to find a lot of roaches .
2022년 7월에 4박 숙박함

8/10 - 좋아요

Rachel

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
I had a wonderful stay. When I come in town I will stay with them again. Thanks for a pleasant experience.
2022년 8월에 1박 숙박함
답변 제공: Jon 님, 2022년 8월 19일
We appreciate your feedback! Hope to welcome you soon :) Regards, Jon