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나이츠 인 암스테르담 여행 후기

1.5 out of 5
나이츠 인 암스테르담
1351 State Highway 5S, Amsterdam, NY

이용 후기

5.2
평점 10 - 훌륭해요. 170개 이용 후기 중 14개" "
평점 8 - 좋아요. 170개 이용 후기 중 27개" "
평점 6 - 괜찮아요. 170개 이용 후기 중 48개" "
평점 4 - 별로예요. 170개 이용 후기 중 37개" "
평점 2 - 너무 별로예요. 170개 이용 후기 중 44개" "

5.6/10

청결 상태

6.8/10

직원 및 서비스

5.0/10

편의 시설/서비스

5.0/10

숙박 시설 상태 및 시설

5.4/10

친환경

이용 후기

4/10 - 별로예요

Maria

가족 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함
답변 제공: sue 님, 2024년 1월 13일
Thank you for staying with us. Your feedback is important.

10/10 - 훌륭해요

Victor 님, New York

좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
This is a low-end motel. There is incessant traffic noise from the highway. The only nearby eating establishment is Star Cafe, a typical greasy spoon with minimal fare. The only saving graces are the adjacent laundromat and the price. There is also a minimart by the gas station for survival needs.
2023년 9월에 1박 숙박함
답변 제공: Knights Inn Staff 님, 2023년 9월 12일
Thank you for staying with us.Your feedback is important.

2/10 - 너무 별로예요

stephen

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
we paid top dollar for the Jacuzzi suite. Room was out dated and smelled like mold and cat urine. They offered a regular suite. But after seeing the expensive room we were afraid to see the low end room. They did not want to refund any money. Because we used a 3rd party booking. We did not stay we drove the 3 hours home
2023년 8월에 1박 숙박함
답변 제공: Guest Relations 님, 2023년 9월 16일
Dear Stephen,It's unfortunate to hear that you didn't have a good experience with us. Our housekeeping team will be sure to look into all your comments further and make improvements for the future. Please come back and join us again soon.

4/10 - 별로예요

René

좋아요: 직원 및 서비스
2023년 7월에 1박 숙박함
답변 제공: Anthony 님, 2023년 8월 1일
“Thank you for your review. Rene I'm sorry to hear you had a frustrating experience, but we really appreciate you bringing this issue to our attention.” “Thank you for bringing this to our attention. We're sorry you had a bad experience. Thanks, Knights Inn

10/10 - 훌륭해요

James

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
This property was fairly clean but shabby and run down. A new bathtub is sorely needed. The bed was comfortable and there was a small refrigerator with a freezer which we needed. The person at the desk was friendly and helpful. We have stayed places for the same cost that were much nicer
2023년 7월에 1박 숙박함
답변 제공: sue 님, 2023년 7월 27일
Thanks for your feedback.

4/10 - 별로예요

Samantha

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
2023년 7월에 1박 숙박함
답변 제공: sue 님, 2023년 7월 18일
Thank you for staying with us.Your feedback is important to us.

6/10 - 괜찮아요

John

2023년 7월에 2박 숙박함
답변 제공: Anthony 님, 2023년 8월 7일
We realize your time is valuable and appreciate your input and feedback so we can continue to provide service that not only meets, but exceeds our guests' expectations Thanks, Knights Inn

2/10 - 너무 별로예요

Vidya

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 6월에 1박 숙박함
답변 제공: sue 님, 2023년 6월 9일
Thank you for staying with us.We apperciate your feedback.

4/10 - 별로예요

Darlyne

연인과의 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was economical but deferred maintenance probably accounts for that. Outside is trash-free. Front desk young man was efficient. Room smelled musty. Couldn’t stay there more than one night.
2023년 5월에 1박 숙박함
답변 제공: sue 님, 2023년 5월 23일
Thank you for staying with us.We appericiate your feedback.

4/10 - 별로예요

Deborah

별로예요: 청결 상태, 숙박 시설 상태 및 시설
Property run down and out of the way
2023년 5월에 1박 숙박함
답변 제공: Guest Relations 님, 2023년 5월 13일
Dear Deborah,We're sorry to hear about any lack of upkeep during your visit and we'll keep your comments in mind for the future. Thank you, and we hope you'll join us again soon.

8/10 - 좋아요

William Scott

연인과의 여행
좋아요: 직원 및 서비스
In spite of all the negative reviews we read .. some of which portray this hotel as seedy .. and "dangerous" this was not our experience and I was glad I booked before I read them. The staff was fantastic, friendly and accommodating - and we arrived late.. so they could have been not nice. yes the building is tired and aging . and needs an update ..very much so .. but for the cost - was well worth it. and when paired with Star's Cafe - a small independent 6am to 2pm breakfast lunch cafe.. which for less that $20.00 we got 2 "everything omelettes" that filled a platter with, toast and coffee -- who needs the "included" stock breakfasts you get at most discount motels like Super 8 .. in Canada those omelettes would have been $20 ea. .. so worth the stay for a quick stop .. while travelling I90
2023년 5월에 1박 숙박함
답변 제공: sue 님, 2023년 5월 23일
Thank you for staying with us.We apperciate your feedback.

4/10 - 별로예요

Sandra

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
I do not recommend this hotel! Very dated, not close to very many restaurants, undesirable people there. We were worried about theft.
2022년 8월에 1박 숙박함

8/10 - 좋아요

Terri

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Quick service. Friendly staff
2022년 7월에 1박 숙박함

2/10 - 너무 별로예요

Sheila

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
old soap on the tub shelf and there the second day also. no tea or even hot water. I filled a cup of water in the laundry room -the sink was filthy. I only stayed the second night because of the price. I am on limited income and no senior discounts, etc.
2022년 6월에 2박 숙박함
답변 제공: Guest Relations 님, 2022년 6월 28일
Dear Sheila, In reading your review, it is clear that we failed to meet your needs, and for that, we are very sorry. Guest feedback is our foremost catalyst for effective change, so know that we will use yours to seize all opportunities for improvement. If there is any chance to welcome you back and change your perceptions, we'd be grateful for it.

4/10 - 별로예요

Martin

2022년 5월에 2박 숙박함

2/10 - 너무 별로예요

Jeff

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I booked a room on expedia.ca and upon arriving at the hotel I was informed the room was not supposed to be listed for online booking. The desk clerk tried to upsell me into the the same room for more money. I took a standard room. The room condition was pathetic to say the least. The bed was broken, the desk chair was not able to be sat in for fear of falling apart, the bathroom was from late 70's or early 80's. Five days later I am still waiting for a refund from expedia due to the manager never being at work.
2022년 3월에 1박 숙박함
답변 제공: General Manager 님, 2022년 3월 11일
Dear Jeff, We are so sorry to hear about your experience, as it is in no way reflective of our values. Providing comfortable and well-maintained accommodations is crucial to us, so rest assured that we will use your feedback to seize all opportunities for improvement. Thank you for your time, and we wish you well.

4/10 - 별로예요

Donna

별로예요: 청결 상태, 숙박 시설 상태 및 시설
Actual large section of mildew on the bathroom ceiling. Very loud environment with folks roaming around at 2am. However, sheets and towels were at least clean.
2021년 9월에 2박 숙박함
답변 제공: Guest Relations 님, 2021년 10월 3일
Dear Donna, We appreciate you reaching out, and while we're happy you enjoyed our fresh towels/sheets, we apologize if your overall stay left something to be desired. Rest assured that your concerns have been noted and shared with our team. This isn't how we want you to remember us, so please consider giving us another chance to impress you next time you're in town.

10/10 - 훌륭해요

michael

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 8월에 1박 숙박함
답변 제공: S.Rizvi 님, 2021년 11월 11일
Dear Michael Thank you for taking time to review our hotel. We are happy to hear we met your expectations. Thank you again for your feedback and we hope to see you again soon.

10/10 - 훌륭해요

실제 이용하신 고객

아이를 동반한 가족 여행
좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Was a great sleeping place
2021년 8월에 2박 숙박함
답변 제공: Sue, Manager 님, 2021년 8월 21일
We are glad you enjoyed you stay, we hope to see you again!

8/10 - 좋아요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The staff was nice
2021년 7월에 1박 숙박함
답변 제공: S.Rizvi 님, 2021년 7월 20일
Dear Valued Guest Thank you for taking time to share your experience. I am glad to hear that you found our staff friendly. Wo hope to see you again soon.

4/10 - 별로예요

실제 이용하신 고객

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Okay, but beware of mold
There was some significant mold in the bathroom that set off my asthma. The bathrooms weren’t quite what was in the pictures. It was okay enough for just crashing for the night, but I wouldn’t have stayed longer.
2021년 7월에 1박 숙박함
답변 제공: S.Rizvi 님, 2021년 7월 21일
Dear guest Thank you for taking time to share your experience with us. I apologize for any inconvenience you may have during your stay. Thank you for bringing issues to our attention i will definitely forward this to our maintenance department to take a look. Here at Microtel Inn and Suites by Wyndham, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

8/10 - 좋아요

angel j.

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Mr.
OK
2021년 7월에 1박 숙박함
답변 제공: Sue, Manager 님, 2021년 7월 15일
Thank you for your positive review and we hope you will stay again!

10/10 - 훌륭해요

michael

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 7월에 1박 숙박함
답변 제공: Sue, Manager 님, 2021년 7월 11일
Thank you for your positive feedback and we hope you stay again!

2/10 - 너무 별로예요

German

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The place was dirty, bed had holes and stains the bed itched all night. Staff where not the best bathroom disgusting and shower was clogged and stunk the whole time and a big sticky stain on the floor.
2021년 6월에 1박 숙박함
답변 제공: Sue, Manager 님, 2021년 7월 1일
We are sorry-you were not happy and we did not meet your expectations. We will work very hard to fix the issue you experienced. Thanks for Your feedback.

2/10 - 너무 별로예요

실제 이용하신 고객

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I thought the negative reviews were people over reacting until my visit. There is an additional charge (deposit) when you get there that was not on the website. Check-in lady told me she needed a deposit (even though my room was paid in full) first she said $200 then $300 (a handwritten sign taped to the register read $100. You get it back once you checked-out instead of waiting 14 days back on your credit card. When I checked out another lady gave me a hard time. I had a receipt and told her I'm not leaving without the deposit. The rug was not cleaned at all and was wet, go barefoot in the room and your feet ended up black/dirty. Locks you had to push your door shut to actually lock it. They have no extra rolls of toilet paper and forget about having the bedsheets cleaned/dry or extra pillows Towels they had to take to wash/dry and return as well. The maids that came around was the only thing positive I can say about this place. They were polite to us, apologetic, they did deserve the tips.
2021년 6월에 3박 숙박함
답변 제공: Sue, Manager 님, 2021년 7월 1일
We are sorry-you were not happy and we did not meet your expectations. We will work very hard to fix the issue you experienced.

6/10 - 괜찮아요

Charles

좋아요: 청결 상태, 직원 및 서비스
Good service basic room
Arrived early and could not check in immediately. Attendant went out of her way to come find me waiting nearby to give me my key. Room was basic and in need of update but clean. Lots of noise outside. Great cafe across the parking lot for a great breakfast.
2021년 5월에 1박 숙박함
답변 제공: S.Rizvi 님, 2021년 5월 28일
Dear Charles Thank you for taking time to post your review. I am glad that we didn't disappoint you. I apologize that you had to wait to check in as we are busy everyday and rooms are not ready till 3pm in most of the days. We hope to see you again in future. Thank you

6/10 - 괜찮아요

실제 이용하신 고객

연인과의 여행
좋아요: 직원 및 서비스
Cheap and easy. Nothing fancy, in fact expected slightly nicer but it got the job done
2021년 5월에 1박 숙박함
답변 제공: S.Rizvi 님, 2021년 5월 28일
Dear guest Thank you for taking time to post your review. I am glad to hear that we didn't disappoint you. We look forward to welcoming you soon.

6/10 - 괜찮아요

실제 이용하신 고객

아이를 동반한 가족 여행, 출장 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The area was peaceful. However, what I didn't like were the carpets in the room. They were dirty to the touch.
2021년 5월에 3박 숙박함
답변 제공: S.Rizvi 님, 2021년 5월 28일
Dear guest Thank you for taking time to post your review, I apologize that the carpet in your room was dirty but please rest assured that we are taking appropriate measures to address the problem and prevent any future occurrences. Here at Microtel Inn and Suites by Wyndham, we continuously strive to meet your needs and expectations.

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스
2021년 5월에 2박 숙박함
답변 제공: S.Rizvi 님, 2021년 5월 28일
Dear guest Thank you for your stay. We look forward to seeing you in future.

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Book somewhere else. Trust me. Too much to explain.
2021년 3월에 1박 숙박함
답변 제공: Management 님, 2021년 3월 23일
Thankyou for sharing your experience with us. . We are consistently working with our staff to improve and appreciate your feedback.

2/10 - 너무 별로예요

Jackie

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Rip off .
So I’m an essential working for hospital and clinics. I travel from Texas to Maine installing medical equipment. I paid for a 5 night stay . I had to leave on the 3rd day to head to another job . I was only here until another Lead Boss showed up to take over. I check out on the 3rd day. I ask the manager if she can give me 2 days of hotels fee back . She told me she could give me a voucher . I explained to her I wanted two days of stay put back on my card that I paid for at her front desk . I explained I sure I’d never be back here to stay . She refused to give me money back . Again only stayed 3 days but paid for 5. I have been trying to contact her since I left. She has ignored me and not called me back . So guess I have to take her to court . Also will be reporting her to BBB . Cause she is ripping people off. She should not be running the hotel or any hotel at that .
2021년 3월에 5박 숙박함

2/10 - 너무 별로예요

Jesus

출장 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스, 객실의 편안함
2021년 3월에 4박 숙박함

8/10 - 좋아요

실제 이용하신 고객

연인과의 여행
Stay was ok. Jacuzzi was nice. Convenient Location.
2021년 3월에 1박 숙박함

8/10 - 좋아요

tracy

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
It was comfortable and pleasant
2020년 11월에 1박 숙박함

6/10 - 괜찮아요

Marianne

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
A Convenient Location
A clean and well maintained motel but not the most glamorous.
2020년 10월에 3박 숙박함
답변 제공: Management 님, 2020년 10월 31일
Thankyou for your feedback.

4/10 - 별로예요

실제 이용하신 고객

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
WHAT TO EXPECT!?
Greeting was good the attendant was very nice. But once We arrive to the room it had a old mold smell, once I walk to the bathroom I notice the problem was indeed the bathroom. The tub look like it haven't been clean in months and there was mold around the edges, shower curtain was stained with mold as well. I just did not use the tub, and ended washing up with was clothes to fresh up. I did not expect a 5 star MOTEL but ive been in some witch are decent to shower in and feel comfortable.... I hope there able to Upgrade soon so Us guess can feel safe. SPECIALLY WITH COV-19 around. KEEP US SAFE AND YOURSELF...........WE WONT BE STAYING HERE AGAIN GOOD LUCK TO WHO DUE STAY HERE.... I DON'T RECOMMEND BRINGING CHILDREN NOT EVEN FOR A NIGHT STAY...
2020년 10월에 1박 숙박함
답변 제공: Management 님, 2020년 10월 6일
We apologies for your experience here at the knights inn. We will work very hard to fix the issue you experienced. We have been sanitizing our rooms on daily basis and taking all precautions . But we will still take this seriously and take each step to keep our rooms clean. Thanks for your feedback.

2/10 - 너무 별로예요

leticia

2020년 9월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

2020년 9월에 1박 숙박함
답변 제공: Management 님, 2020년 9월 20일
We would like to thank you for coming to stay with us. We hope you come again. Thank you for your feedback.

6/10 - 괜찮아요

Lisa

연인과의 여행, 출장 여행
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
When we arrived we had to wait about 20 minutes before the front desk clerk showed up. The air conditioner was not on when we arrived, the room took a long time to cool. The room is very dated. They painted everything beige including the baseboards. Only one bedside table lamp in a room that has two tables. The heat lamp switch is exposed and a hazard, the lightbulbs in the bathroom does not match, the knobs on the bathtub is dated as well as the floor and wall tile. On the upside, even though the bed is dated, it was very comfortable and we slept very well.
2020년 8월에 1박 숙박함
답변 제공: Sue, Manager 님, 2020년 8월 19일
We are sorry you were. unhappy.We will work hard to fix the issue you experienced. Thanks for yur feedback.

6/10 - 괜찮아요

실제 이용하신 고객

아이를 동반한 가족 여행
좋아요: 직원 및 서비스
Check in was seamless since we had a reservation through Expedia. The water pressure was low, and water temperature fluctuated constantly. Our room did lose power for a few moments but the staff were quick to respond and fix the issue. There is a small gas station about 50 steps from the rooms which is great when you want a late night snack. The room had a distinct odor that we could not get rid of with air fresheners.
2020년 8월에 2박 숙박함
답변 제공: Sue, Manager 님, 2020년 8월 19일
Thankyou for your feedback.We will work hard to fix the issue you experienced.Thankyou

6/10 - 괜찮아요

Rebecca

2 stars for sure
It’s a low budget hotel. Kind of warn down and needs some updating. The nozzle in the tub was lose, bed was old, carpet was nasty, outlets were horrible. For the price I paid I was definitely hoping for something nicer. When I walked in the room it stunk. Probably won’t go back. The pictures on the internet are not exactly what it looks like. Be ware!
2020년 8월에 1박 숙박함
답변 제공: Sue, Manager 님, 2020년 8월 9일
Dear Rebecca, We would like to thank you for coming to stay with us.We do apologize you were less than satisfied. We are in the process of updating our rooms. We hope you come stay with us again for a better experience. Thank you for your feedback.

10/10 - 훌륭해요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very clean and tidy and the staff was very professional and friendly
2020년 6월에 1박 숙박함
답변 제공: Sue, Manager 님, 2020년 7월 1일
Hello, We would like to thank you for the positive feedback. We appreciate your kind words and hope you come to stay again. Thank you for your feedback.

2/10 - 너무 별로예요

Franklin

2020년 5월에 1박 숙박함
답변 제공: Sue - Manager 님, 2020년 5월 19일
Hello Franklin, Firstly, I would like to take the time to thank you fro coming and staying with us. It is our primary goal to make sure our guests are comfortable while staying here. We would like to apologize if you were less than satisfied during your stay,. We do hope you come and stay with us again. Thank you for your feedback.

2/10 - 너무 별로예요

실제 이용하신 고객

아이를 동반한 가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Terrible!! Íbamos hacia las cataratas conduciendo y ya estábamos cansados y decidimos parar a dormir unas horas así que queríamos algo barato pero nos salió muy caro porque ni siquiera pudimos dormir el frío se colaba debajo de la puerta la calefacción no funcionaba bien cuando entrabas al baño era de terror!!! Me arrepiento de no haber pagado 30 dólares más y dormir en un mejor lugar
2019년 12월에 1박 숙박함
답변 제공: Sue S. 님, 2020년 3월 21일
we are sorry you were unhappy .We will work very hard to fix the issue to fix the issue you experienced.Thanks for your feedback.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2020년 2월에 1박 숙박함
답변 제공: Sue, Manager 님, 2020년 2월 24일
Dear Traveler, We would like to hank you for coming and staying with us. It is our job to make sure our guests have a comfortable stay. Thank you for your feedback.

4/10 - 별로예요

Meghan

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 2월에 1박 숙박함
답변 제공: Sue, Manager 님, 2020년 2월 21일
Dear Meghan, We would like to thank you for coming and staying with us. It is our goal to make sure all of our guests have a comfortable stay. We hope you come stay again. Thank you for your feedback.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2020년 2월에 2박 숙박함
답변 제공: Sue, Manager 님, 2020년 2월 15일
We would like to thank you for coming to stay with us. We hope you come again. Thank you for your feedback.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스
2020년 2월에 1박 숙박함
답변 제공: Sue, Manager 님, 2020년 2월 13일
We would like to thank you for coming to stay with us. We hope to see you again. Thank you for your feedback.

2/10 - 너무 별로예요

실제 이용하신 고객

2020년 2월에 2박 숙박함
답변 제공: Sue, Manager 님, 2020년 2월 4일
Hello, We are sorry that you were less than satisfied during your recent stay with us. We work hard for our guests comfort and apologize again. We hope you come stay and give us another chance. Thank you for your feedback.

6/10 - 괜찮아요

Steven

출장 여행
could have been better
Television control was broken. No clock in room no heat control in room
2020년 1월에 1박 숙박함
답변 제공: Sue, Manager 님, 2020년 2월 4일
Dear Steven, We are sorry you were unhappy. We will work harder to fix the issue that you had experienced. Thank you for letting us know.