I’ve been staying in this hotel since 2001, I know it is not a 4 star hotel but after 2017 it started to decline, rooms are almost exactly as 20 years, you see mould in the bathrooms, and before 2019 staff was very helpful, now you have to arrange many things yourself. I asked a couple of things that before was no issue but now they denied. I go to HK 3 times per year , believe I will look for another option which is a pity because I used to be comfortable at this hotel.