Thank you very much for having taken the time to give us your feedback concerning your stay at the hotel Agora. We were sorry to hear that our facilities and services did not entirely meet your expectations. We have taken all your comments very serious and discussed them within the management team for future developments.  We place great value on your opinion and hope that we may look forward to welcoming you with us again in the near future.

Dear Gwey, thanks so much for this kind review! We are delighted to hear you had a pleasant stay here in our hotel. We do hope to host you again during your next trip to Brussels. Best regards

Dear YOONKYOUNG Thank you so much for taking the time to leave a comment for your recent visit in Brussels. It is a pleasure to see that you have had an enjoyable stay with us. We hope we will have the pleasure to welcome you back to the Hotel Agora for your next visit to Belgium very soon. Kind regards, Hotel Agora Brussels Grand Place

Dear Soo Seuk, Thank you for taking the time to write this review for our hotel indeed due to the fact that we have a charming old building dating of 1696 and listed as a Unesco World Heritage, it was not possible to install a lift however we try to compensate it with good service and great location! We hope to welcome you again in the near future. Best regards, The Hotel Agora Brussels Grand Place

Dear areum Thank you very much for having taken the time to give us your feedback concerning your stay at the hotel Agora. We were sorry to hear that our facilities and services did not entirely meet your expectations. We have taken all your comments very serious and discussed them within the management team for future developments.  We place great value on your opinion and hope that we may look forward to welcoming you with us again in the near future. Yours sincerely, Hotel Agora Brussels Grand Place

Dear Guest. Thank you very much for your review,it is nice to read that you had enjoyed the surroundings. We hope to welcome you again in a near future.

Dear Megan,We would like to thank you for the time you have taken to rate your experience with us. We are genuinely interested in how our guests feel. Furthermore, we are in this business for the love of human contact and service, and therefore we put our guests' feelings at the top of our priorities.Also thank you for mentioning the staff, we work in a service profession and one of the main reasons we do it is to meet people and make their stay as pleasant as possible. In a reciprocal way, people, and pleasant comments like yours make us love our job and help give us energy to do it in the best possible way.Our team is always more than glad to help you store your luggage until the room is ready and once it's ready take it up to your room, equally we're more than happy to take care of descending your belongings from your room and keeping them is our secure storage room until your time of departure.We would love to be able to welcome you again in Brussels.Feel free to contact us for any further arrangements.Kind regards,

Dear Anjaya,We thank you very much for your review. Seeing something this positive helps us love our jobs and helps us get up every morning to go to work and improve.We wish to be able to greet you again in the future.Best regards,

Dear Martin,We would like to thank you warmly for the flattering comment that you published about us. We are really pleased to see that you enjoyed your stay.Furthermore, we particularly thank you for highlighting our geographical location. We are quite proud of it. Being close to the Grand-Place, the very heart of our city, and taking the opportunity to introduce it to those who come to visit us. Thank you also for mentioning the work of the team. If our hotel works, it is because each of the people who work there give their best so that each person who comes there has a stay they will remember. Receiving this kind of message gives us the feeling of accomplishment and motivates us to give even more to our work.We remain at your service for any further information or arrangements.Kind regards,

Dear Carol,We thank you very much for your comments. Reading something this positive helps make us love our jobs and helps us get up every morning to go to work.We are all the happier to see that you appreciated our company and that you mentioned the work of the staff. We strive to give the best of us at every moment in order to make the stay of each of our guests as magical as possible.Best regards

Dear Eleonora,Thank you for your kind review and for choosing Hotel Agora for your stay.We are glad you enjoyed your stay with us, and we would really like to be able to welcome you again in our hotel.We remain at your service.Kind regards,

Dear Margaret,Thank you so much for your beautiful feedback. n behalf of all our staff, it was a real pleasure to welcome you and your friend from France, thank you for your kind mention about us :)We are glad to see that you enjoyed our location, indeed, we are proud of it.We hope to see you a next time if you come back to Belgium.Best regards,Hotel Agora Brussels Grand Place

Estimada Elena, Muchas gracias por su agradable comentario, nos alegra que su familia disfrutara de nuestra habitación. Gracias también por su mención a nuestro personal, nos hace muy felices, fue un placer darle la bienvenida :)Esperamos verle de nuevo en nuestro hotel.Saludos cordiales,Hotel Agora Brussels Grand Place

Dear Annelies,Thank you for your nice review, it was a pleasure to welcome you.We hope to see you a next time in Brussels.Best regards,Hotel Agora Brussels Grand Place

Cher Stéphane,Merci d'avoir pris le temps d'écrire un retour d'expérience. Nous sommes navrés de lire que vous avez eu un souci concernant la hauteur du plafond dans votre chambre. Comme le nom l'indique, normalement la chambre familiale n'est réservable que pour une famille avec enfants, deux adultes maximum, en raison de cette hauteur sous plafond. Nous allons investiguer afin de savoir pourquoi il a été possible de réserver pour 4 adultes. Néanmoins, nous sommes heureux de lire votre commentaire concernant notre personnel, cela nous fait chaud au cœur :)Encore une fois, nous sommes désolés pour le désagrément, nous espérons avoir la chance de vous accueillir dans de meilleures conditions si vous revenez en Belgique.Bien cordialement,Hotel Agora Brussels Grand Place

Dear Craig,Thank you very much for your really nice review. What a pleasure to see that you enjoyed your stay with us, especially thanks our location and our building. Thank you also to mention our staff, our main goal is to provide the best experience to our guests :)We hope to see you a nest time if you come back to Brussels.Best regards,Hotel Agora Brussels Grand Place

Dear Romain,Thank you for your review, it makes us very happy to see that you enjoyed your stay with us and that you loved our city.µWe hope to see you again,Sincerely

Dear Patricia,We would first like to thank you for choosing us for your stay in Brussels and for taking the time to share your experience. You see us sincerely contrite at not having been able to meet your expectations.Also thank you for mentioning the staff, we work in a service profession and one of the main reasons we do it is to meet people and make their stay as pleasant as possible. In a reciprocal way, people, and pleasant comments like yours make us love our job and help give us energy to do it in the best possible way.We hope to welcome you again soon ;)Sincerely

Dear Iliana,Thank you for considering leaving us a note. This gives us a lot of visibility. In addition, it gives us the opportunity to see what our guests thought of their visit to the Agora hotel. Its very important for us. We are a small structure, this gives us the opportunity to get to know our guests, to devote time to them and therefore, we give even more importance to their feelings.See you soon ;)Kind regards

Bonjour Muriel,Merci infiniment pour votre feedback si positif. Cela nous fait super plaisir que vous ayez apprécié votre passage à Bruxelles. Cela nous rend également très heureux que vous ayez pris le temps de laisser ce retour, car cela nous aide beaucoup.Nous aimerions continuer en vous remerciant d'avoir mentionné le travail de notre personnel. Nous nous soucions vraiment de nos hôtes et faisons le maximum pour que leur séjour soit inoubliable. Par conséquent, quand ceux-ci le mentionnent, cela nous rend réellement heureux, car nous voyons que tous ces efforts valent la peine et sont appréciés.Nous serons ravis de vous accueillir à nouveau la prochaine fois.Chaleureuses salutations

Hi Helen,We really appreciate you taking the time to leave us a review of your stay. Especially as it was extremely complimentary, which of course gives us great pleasure.Thank you also for mentioning the work of the team. If our hotel works, it's because each of the people who work here gives their very best to ensure that everyone who comes here has a stay they'll remember. Receiving messages like this gives us a sense of achievement and motivates us to give even more of ourselves to our work.We'll take your idea of a safe into account, as it could be a real plus for us.Finally, thank you for mentioning our location. We love our town and are really pleased to be able to show it off to our visitors. So for us to be able to benefit from such a popular location between the Grand Place and the Central Station is truly a gift that we cherish.We look forward to seeing you again soon.Best regards,

Dear Philip,Thank you very much for your sweet review. It's very important to us having the opinion of our guests. Hearing that you appreciate your stay give us extra energy to make our job.We hope to see you again ;)Sincerely,

Dear Justin, We thank you very much for your comments. Reading something this positive helps make us love our jobs and helps us get up every morning to go to work.We are very pleased that you highlight the work and involvement of our team. We are a small, hard-working team and we really give our best to make each of our guests' stays unique. Consequently, it is a very gratifying form of recognition that people highlight this in their feedback.Sincerely

Dear Arend Jan,Thank you for taking the time for sending us such a nice commentary.We really appreciate your opinion and this encourages us to become better.We are glad that you mentioned our location as a positive point. Furthermore, we are quite proud of our central location, offering our visitors an ideal place to explore Brussels and quickly reach its hotspots.It will be our pleasure to welcome you in the future or if you seek any further information.Best regards,Hotel Agora reception team.

¡No podríamos estar más contentos de ver que nos ha calificado con un 4/5! Estamos muy orgullosos de nuestra ubicación privilegiada en el corazón de Bruselas; Gracias también por calificar con un 10/10 el esfuerzo de los miembros de nuestro personal; esto realmente nos motiva a seguir trabajando para mejorar la estancia de nuestros huéspedes! Nos gustaría informarles que todas nuestras habitaciones disponen de válvulas termostáticas para regular la temperatura de la habitación debajo de las ventanas. También nos gustaría disculparnos sinceramente por el número de escaleras de nuestro Hotel; dado el carácter histórico del edificio (1696), el acceso a la mayoría de las habitaciones sólo es accesible a través de nuestra empinada escalera. Debido a nuestro reconocimiento histórico (UNESCO), las renovaciones son realmente difíciles de conseguir y no se nos permite crear espacio para un ascensor o hacer la escalera más ancha para los viajeros de hoy en día. Sin embargo, nuestro personal está aquí para ayudarle con su equipaje durante el check-in y check-out, asegurando su comodidad durante su estancia con nosotros :)Estaremos a su disposición para cualquier ayuda adicional y si decide volver a reservar con nosotros.Saludos cordiales, Hotel Agora Brussels Grand Place

Dear Jose J,We couldn't be happier to see that you have rated us with a 10! We are very proud of our privileged location in the heart of Brussels; Thank you also for rating with a 10/10 the effort of our staff members; this really motivates us to keep working to improve our guests' stay! We will be at your disposal for any further assistance and if you decide to book with us again.Best regards, Hotel Agora Brussels Grand Place

Dear Barry,We couldn't be happier to see that you rate us a 10! We are very proud of our privileged location in the heart of Brussels; Thank you also for rating with a 10/10 the effort of our staff members; this really motivates us to keep working to improve our guests' stay! As we only have 22 rooms in our small hotel, we pay special attention to the customer service provided to all our guests; we will always try to improve your stay as much as we can . We will be at your disposal for any further assistance and if you decide to book with us again. Best regards, Hotel Agora Brussels Grand Place

We couldn't be happier to see that you have rated us with a 10! We are very proud of our privileged location in the heart of Brussels; Thank you also for rating with a 10/10 the effort of our staff members; this really motivates us to keep working to improve our guests' stay! We will be at your disposal for any further assistance and if you decide to book with us again.Best regards, Hotel Agora Brussels Grand Place

Thank you very much for taking the time to send us a rating and for such a positive commentary! We are truly happy to see that your stay with us was as good as your expectations were.Since we only have 22 rooms in our small hotel, we pay special attention to the customer service provided to all our guests. We will always try to improve your stay as much as we canAll in all, rating such as this, motivates us to keep working hard to represent the City of Brussels and we want to thank you for sharing your opinion of us through EXPEDIAWe hope we will have the pleasure to welcome you back to the Hotel Agora for your next visit to Belgium very soon.Kind regards,

Dear Elizabeth,We couldn't be happier to see that you have rated us with a 10! We are very proud of our privileged location in the heart of Brussels; Thank you also for rating with a 10/10 the effort of our staff members; this really motivates us to keep working to improve our guests' stay! We will be at your disposal for any further assistance and if you decide to book with us again.Best regards, Hotel Agora Brussels Grand Place

Dear Margaret,We are happy to have feedback from you, thank your to have taking time to write it, it is important to us to improve our service. We are also happy to see that you appreciate the effort of our staff ;)We sincerely apologize for the number of stairs in our Hotel; given the historical character of the building (1696), access to most rooms is only accessible via our steep staircase. Due to our historical recognition (UNESCO), renovations are really difficult to achieve and we are not allowed to create the space for a lift or modifying the structure of the rooms or of the edifice.About the beds, we are truly surprised because our website and our description don't talk about king bed, but only twins bed, and we don't understand who come the misunderstanding. We are happy that you appreciate your stay with us and we hope to see you again.Sincerely,Hotel Agora Brussels Grand Place

Dear Angelita,We are happy to have feedback from you, thank your to have taking time to write it, it is important to us to improve our service. First of all, thank you also for commenting the effort of our staff; this really motivates us to keep working to improve the stay of our guests! We agree with you when you say that the ceiling is very low in the mezzanine of the family rooms; however, there is little we can do about it given the limited space available. Due to our historical recognition (UNESCO), renovations are difficult to achieve, and we are not allowed to do almost any major refurbishment.Sincerely,Hotel Agora Brussels Grand Place

We are happy to have feedback from you, thank your to have taking time to write it, it is important to us to improve our service. We are very proud of our privileged location in the heart of Brussels; Thank you also for rating with a 10/10 the effort of our staff members; this really motivates us to keep working to improve our guests' stay! Furthermore, we hope to host you againKindest regards

Thank you for taking the time to share your valuable review, it was a pleasure to have you. We couldn't be happier to see that you didn't find any negative aspect within your stay. Mission accomplished! There is nothing else to say except that we hope we will have the pleasure to welcome you back to the Hotel Agora for your next visit to Belgium very soon!

We couldn't be happier to see that you didn't find any negative aspect within your stay. Mission accomplished! There is nothing else to say except that we hope we will have the pleasure to welcome you back to the Hotel Agora for your next visit to Belgium very soon! Kind regards, Hotel Agora Brussels Grand Place

Dear Takayuki,We would like to thank you to have taken your time to give us your feedback. This is very important to us to improve our service and quality.Thank you also for rating with a 10/10 the effort of our staff members; this really motivates us to keep working to improve our guests' stay! As we only have 22 rooms in our small hotel, we pay special attention to the customer service provided to all our guests; we will always try to improve your stay as much as we canWe hope to see you again.Sincerely,Hotel Agora Brussels Grand Place

Dear Giorgo,Thank you for your feedback, we are always pleased to hear from our guests. It allows us to see our weaknesses and deficiencies and to do everything we can to improve on a daily basis. In the long run, this will enable us to constantly improve the quality of our service.We are of course sorry that your stay was only moderately enjoyable. We will still be working to ameliorate our service. Furthermore, we remain at your entire disposal if you need something more.Sincerely,Hotel Agora Brussels Grand Place

Sir, Thank you very much for your review.We are pleased to read that you enjoyed our central location as well as your room. Your recommendation is highly valued, and we hope that you will return soon. It will be a pleasure to welcome you back. Best regards,Hotel Agora Brussels Grand Place,

Dear Tulio Thank you so much for taking the time to leave a comment for your recent visit in Brussels. It is a pleasure to see that you have had an enjoyable stay with us. We hope we will have the pleasure to welcome you back to the Hotel Agora for your next visit to Belgium very soon. Kind regards, Hotel Agora Brussels Grand Place

Hola Sandra,La verdad es que fue una alegría para nosotros recibirles en nuestro hotel. Habéis sido siempre amable y sonriente y estamos esperando con ansias su próxima vez.Sinceramente,AndrésHotel Agora

Dear Andrea Claudia,Thank you so much for taking the time to leave a 5/5 for your recent visit in Brussels. It is a pleasure to see that you have had an enjoyable stay with us.We hope we will have the pleasure to welcome you back to the Hotel Agora for your next visit to Belgium very soon.Kind regards,

Cher Patrice,Nous vous remercions vivement pour votre commentaire.Nous sommes ravis de lire que vous avez été enchanté de votre séjour parmi nous. L’ambition de notre équipe est de vous faire vivre un moment inoubliable quand vous êtes chez nous.Nous vous remercions à nouveau pour votre confiance et espérons vous revoir très prochainement à l’Hotel Agora.Bien cordialement,

Dear Lyubov,Thank you so much for taking the time to leave a 5/5 for your recent visit in Brussels. It is a pleasure to see that you have had an enjoyable stay with us.We hope we will have the pleasure to welcome you back to the Hotel Agora for your next visit to Belgium very soon.Kind regards,

Dear Jodi,Dear guest,Thank you so much for your review, what a pleasure to read such a good commentary. We are glad to see that enjoyed our location, as well as your room and its cleanliness and the effort of the staff in general.We hope to see you again,Sincerely

Dear Manuel,Thank you so much for taking the time to leave a comment for your recent visit in Brussels. It is a pleasure to see that you have had an enjoyable stay with us.We hope we will have the pleasure to welcome you back to the Hotel Agora for your next visit to Belgium very soon.Kind regards,Hotel Agora Brussels Grand Place

Dear Troy,We would like to thank you to have taken your time to give us your feedback. This is very important to us to improve our service and quality.Thank you also for rating with so well the effort of our staff members; this really motivates us to keep working to improve our guests' stay! As we only have 22 rooms in our small hotel, we pay special attention to the customer service provided to all our guests; we will always try to improve your stay as much as we canAlso, issues such as the amount of staircases we have until reaching certain rooms falls out of our control. This is due to the restrictions concerning historical buildings such as ours. Indeed, we are proud of our privilege location (between Central Station and Grand Place), but all aspects come with some downfalls. Nevertheless, our staff is here to help you with your luggage during check-in and check-out, ensuring your comfort during your stay with us:)We will be at your disposal for any further assistance and if you decide to book with us again. Best regards,

Thank you so much for taking the time to leave a comment for your recent visit in Brussels. It is a pleasure to see that you have had an enjoyable stay with us.We hope we will have the pleasure to welcome you back to the Hotel Agora for your next visit to Belgium very soon.Kind regards,Hotel Agora Brussels Grand Place

Dear Susan,We hope that you enjoyed your stay! We really regret that we did not live up to your expectations and hope your next stay will be better.We will stay at your disposal for any further assistance.Best Regards,