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예약 가능 여부 확인

디 오리엔탈 바탄 여행 후기

3.5 out of 5
디 오리엔탈 바탄
Hilltrop Drive, Freeport Area of Bataan Compound, Mariveles, Luzon

이용 후기

7.4

좋아요

평점 10 - 훌륭해요. 80개 이용 후기 중 20개" "
평점 8 - 좋아요. 80개 이용 후기 중 27개" "
평점 6 - 괜찮아요. 80개 이용 후기 중 19개" "
평점 4 - 별로예요. 80개 이용 후기 중 10개" "
평점 2 - 너무 별로예요. 80개 이용 후기 중 4개" "

7.4/10

청결 상태

8.4/10

직원 및 서비스

6.0/10

편의 시설/서비스

7.2/10

숙박 시설 상태 및 시설

7.0/10

친환경

이용 후기

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
조용하고 깨끗한 호텔입니다. 관광지가 아니라 호텔에서 쉬기에는 아주 좋은 곳으로 추천합니다. 여러가지.이벤트를 준비한 모습을 보면서 손님들을 위한 노력이 있는 호텔이라고 야겨졌습니다.
2018년 12월에 2박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
깨끗함
2018년 1월에 1박 숙박함

8/10 - 좋아요

Randy

좋아요: 편의 시설/서비스
The chairs by the pool were pretty worn down.
2024년 3월에 1박 숙박함
답변 제공: THE ORIENTAL BATAAN 님, 2024년 4월 18일
Mabuhay, Mr. Randy! Greetings from The Oriental Bataan! Thank you very much for your honest review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. While we are delighted that you have chosen to us for you stay, we're sorry to hear that your recent visit wasn't up to your expectations.Thank you for giving us the opportunity to improve and we are looking forward in welcoming you and your guest/s to The Oriental Hotels & Resorts!Should you have any inquiries or concerns, please do not hesitate to message or contact us at 0927 886 8887.

4/10 - 별로예요

Virgie

연인과의 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Property not value for money. Poor cleanliness. With mice and cockroaches. Shower are not safe. Buffet food are not good. They should maintain the hotel if they want guests to stay. Not recommended.
2024년 2월에 8박 숙박함
답변 제공: LG 님, 2024년 3월 8일
Mabuhay, Ms. Virgie! Greetings from The Oriental Bataan!Thank you very much for your honest review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. While we are delighted that you have chosen The Oriental Bataan for your stay, we apologize greatly for the fact that your experience with our buffet didn’t match your expectations. And the inconvenience you experienced due to the cleanliness issues in your room. We take comments about our cuisine and cleanliness very seriously and have shared your remarks with the team. Thank you for giving us the opportunity to improve. Again, thank you and we are looking forward in welcoming you again to The Oriental Hotels & Resorts!

8/10 - 좋아요

실제 이용하신 고객

출장 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Went there for a convention, there were puddles and leaks from the ceiling due to the rains.
2023년 8월에 1박 숙박함
답변 제공: Management 님, 2023년 9월 25일
Mabuhay, Sir/ Ma'am. Thank you for taking the time to leave us your honest feedback and your full understanding for the visible puddles and leaks due to the rain.We're glad with the rating you have given and we can’t wait to have the opportunity to make your experience 10/10! Thanks for choosing us!

10/10 - 훌륭해요

clayton

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The property is up on a hill offering great view of the town/harbor. The hotel is a little older but very clean with spacious rooms that are quiet. Shower is spacious with excellent water pressure. The food selection at breakfast was great and tasty as well as dinner at the Forest Grill was excellent and very delicious. Staff is friendly and excellent customer service.
2023년 6월에 2박 숙박함
답변 제공: Management 님, 2023년 6월 23일
Dear, Mr. Clayton:Mabuhay! Greetings from the Oriental Bataan!We would like to extend our sincere gratitude to a wonderful review.We are very happy you have enjoyed your stay and our staff and services. We hope to welcome you again soon!

2/10 - 너무 별로예요

Michelle

출장 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 5월에 2박 숙박함
답변 제공: LG 님, 2023년 6월 15일
Good day, Ms. Michelle! Greetings from the Oriental Bataan!I understand that your stay ended up a bad experience. If you don't mind, may I ask the reason of your 2 out of 10 rating, please?

8/10 - 좋아요

Tamilvanan

2023년 4월에 1박 숙박함
답변 제공: LG 님, 2023년 6월 15일
Good day, Mr. Tamilvanan! Greetings from the Oriental Bataan!Thank you for staying with us and we hoped you have enjoyed your stay.We deeply appreciate an 8 out of 10 rating and I know we can do better.May I ask what else can we improve, please?

10/10 - 훌륭해요

Margaret

좋아요: 청결 상태
2023년 3월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Always a great place to stay in Mariveles
We booked several rooms for 1-2 nights. The room and bed sizes had always been exceptional and are priced relatively reasonable although slightly on the higher side if you consider the location. The hotel is a bit dated and rooms / amenities would need to be improved, i.e. gym - not sure if equipment are working and it does not look to be maintained, the rooms and bathrooms are clean but fixtures are not maintained well (bidet in our bathroom worked but you needed to flush to turn it off...it won't turn off if you depress). Buffet menu, apparently, is now subject to guests booked so if there happens to be less for a day then you are asked to choose from a set menu (single serving!) which we felt was not really fair.
2023년 3월에 1박 숙박함

10/10 - 훌륭해요

Jack

좋아요: 직원 및 서비스, 객실의 편안함
Staff was excellent. I rated the room fair because there was soap scum in the shower and one of the table lamps plastic switch was broken and could cause a shock hazard. Also the patio was filthy (see photo) and outside second floor looking over the pool, the wood was rotten and nails were export. The breakfast was adequate. The pancit canton at the outside restaurant was excellent.
2023년 2월에 2박 숙박함

10/10 - 훌륭해요

Myrna

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
All staff are very helpful and kind!
2022년 10월에 1박 숙박함

10/10 - 훌륭해요

ANTONIO ARLAN

2022년 10월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good
Nice place, clean, good food and good service. Only the pool is not available. This hotel is good if you want to unwind and to chill out.
2022년 7월에 1박 숙박함

6/10 - 괜찮아요

Mark

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Probably one of the better places to stay in Bataan, however the hotel is now dated and has little investment for some time. Whilst our room and bathroom were clean and provided a good stay.. the overwhelming feeling is one of faded grandeur. Peeling paint, broken light switches, the pool os green and cloudy..not clean and blue. Breakfast was ok, but limited menu. Staff around the hotel offering good friendly service, trying hard to raise this old lady of a hotel from the grave.
2022년 6월에 2박 숙박함

4/10 - 별로예요

Jesse 님, L'Orignal

아이를 동반한 가족 여행
좋아요: 청결 상태
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Used to love staying but currently hotel was not unkept, pool was dirty with tiles that can cause cuts
2022년 4월에 1박 숙박함

2/10 - 너무 별로예요

Hazel

2021년 12월에 3박 숙박함

4/10 - 별로예요

ARSENIO MENDOZA

출장 여행
별로예요: 직원 및 서비스, 편의 시설/서비스
I need to check out early so I can go get my required COVID 19 RT PCR TEST for my return to the US, credit was not given and no receipt of my stay. Reason: booking was made online. Complimentary coffee- 2package and 1 little bar soap for the whole stay. Exhaust Blower in bathroom very noisy. Dissapointed. Never again...
2021년 12월에 10박 숙박함

2/10 - 너무 별로예요

Ma. Lourdes 님, Bataan

가족 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2020년 12월에 1박 숙박함

10/10 - 훌륭해요

Derek 님, Colorado

단체 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was a wonderful place to stay. Nice views of the bay. Great food. Good amenities. Wifi internet was a bit lacking.
2020년 2월에 10박 숙박함

8/10 - 좋아요

MITSURU

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 2월에 3박 숙박함

10/10 - 훌륭해요

Christopher 님, St. Louis, MO

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
This is a relaxing and quiet property up on a hill. There’s a lovely view from the terrace. The spa is small but provides high quality service. The central restaurant is beautifully decorated, but I’ve had more lavish spreads at other Oriental properties. There is not much sightseeing in the area, so come if you want to just unwind, swim in the pool, and get a massage.
2020년 1월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
おおよそ満足です
設備的には少し古いものの満足ですが、レストランの品切れの多さや料理が出てくるのが遅いのが気になった。
2019년 12월에 3박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The staff were amazing!!! We made some request that we thought they could not deliver but they did. The only thing that I am not satisfied is there pillow, it had a hard cover and should not be intended to use for sleeping. Those pillows look like throw pillows only. But they only had 1 soft pillow per guest. Requesting for additional soft pillow will run you 200 pesos each
2019년 12월에 1박 숙박함

4/10 - 별로예요

실제 이용하신 고객

별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
This place is deteriorating due to lack of maintenance.
2019년 9월에 2박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

별로예요: 직원 및 서비스
2019년 8월에 10박 숙박함

8/10 - 좋아요

실제 이용하신 고객

2019년 8월에 1박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

2019년 8월에 1박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

2019년 7월에 1박 숙박함

6/10 - 괜찮아요

Douglas 님, Bremerton

가족 여행
좋아요: 청결 상태, 직원 및 서비스
The hotel really was wonderful however the property appears to have no maintenance, upon arrival the room safe did not work the refrigerator did not chill even water, the air cons grill was broken. The staff was apologetic and they fixed what they could but it just seemed this could be taken care of prior to arrival of customer. The food layout was wonderful. We did arrange for their spa services but when arriving for our appointment the appointment was never booked, they offered services but had only one massagist to accommodate so they did not have an opening until 9 pm we thought despite confusion this could have been avoided by bringing in another massage assistant. Over all grade is fair for price.
2019년 7월에 2박 숙박함

10/10 - 훌륭해요

Julianne Cyrose

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The Oriental Bataan Experience
It was really a nice and cozy place at an affordable booking price. The location was just only too far. We travelled from Manila to Mariveles for 5 hours by bus and rode a tricycle to the hotel. There are no near convenience stores around the area of the property but they are offering a free shuttle service until 12 midnight if you want to go out. The personnels were all accomodating. Food was pricey but tasted good. We loved the free breakfast buffet that came with our booking. The room is clean and comfortable. My friends and I had a great staycation experience.
2019년 6월에 1박 숙박함
답변 제공: The Oriental Bataan Management 님, 2019년 7월 3일
Thanks for staying with us.We greatly value your feedback. We really appreciate the time you took to help us improve our service .We hope to serve you again in the future.

8/10 - 좋아요

실제 이용하신 고객

2019년 6월에 3박 숙박함
답변 제공: The Oriental Bataan Management 님, 2019년 6월 16일
Thanks for staying with us.We greatly value your feedback. We really appreciate the time you took to help us improve our service .We hope to serve you again in the future.

6/10 - 괜찮아요

실제 이용하신 고객

2019년 5월에 1박 숙박함
답변 제공: The Oriental Bataan Management 님, 2019년 6월 6일
Thanks for staying with us.We greatly value your feedback. We really appreciate the time you took to help us improve our service .We hope to serve you again in the future.

6/10 - 괜찮아요

실제 이용하신 고객

가족 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
We arrived last June1 2019 at 2pm for overnight the only thing that we cant forget was the person who assissted us on our way to our room.He was very accomodating.and helpful to a customer like us unfortunately i forget his name He will he a good asset not only for his attitude but also for his ready smile abd looks
2019년 5월에 1박 숙박함
답변 제공: The Oriental Bataan 님, 2019년 6월 6일
Thanks for staying with us.We greatly value your feedback. We really appreciate the time you took to help us improve our service .We hope to serve you again in the future.

8/10 - 좋아요

실제 이용하신 고객

2019년 5월에 1박 숙박함
답변 제공: The Oriental Bataan Management 님, 2019년 5월 31일
Thanks for staying with us.We greatly value your feedback. We really appreciate the time you took to help us improve our service .We hope to serve you again in the future.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
love the locations, staffs, Improvements: Foods selection towels pillows
2019년 5월에 6박 숙박함
답변 제공: Irish Christine Payawal 님, 2019년 5월 30일
Thanks for staying with us. Its been a pleasure to serve you. We also thank you for giving us such helpful feedback to help us improve our service. We look forward to serve you in the future.

4/10 - 별로예요

Cesar

별로예요: 객실의 편안함
Worst stay in Philippines
Uncomfortable stay. So noisy even at late night. People were playing billiards, Wooden football. We asked the people at the front desk to address our complain, but they did nothing. Even during our breakfast, kids were moving around with their bikes at the restaurant, but nobody stop this boy! Sad to say we had to leave this hotel...Never again
2019년 5월에 2박 숙박함
답변 제공: The Oriental Bataan Management 님, 2019년 5월 30일
Thanks for staying with us. We appreciate your feedback and the time you took to help us improve our service as we strive to excel in our industry.

6/10 - 괜찮아요

실제 이용하신 고객

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
별로예요: 청결 상태
Good side: The bed was marvelous. The room is very spacious. Five people can move around the room. The food we had on breakfast was very good. Air conditioning was good too. The price of the room for five people was good and the internet connection inside the room is good as well. Staff was very helpful and they had nice service. Over all, Oriental Bataan Hotel was a nice hotel to book to. Downside: We took the shortcut way from Bagac to Mariveles but to our surprise, the road is still under construction, so we had a bumpy ride. Housekeeping needs improvement. Bathroom was not that clean. Some areas are outdated. We experienced power interruptions.
2019년 5월에 1박 숙박함
답변 제공: The Oriental Bataan 님, 2019년 5월 30일
Thanks for staying with us.We greatly value your feedback. We really appreciate the time you took to help us improve our service .

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Overall the place is amazing except for the aircon, the room wasn’t cold enough. We all slept without blankets 😶 Breakfast buffet is great as there are so many choices! 😀
2019년 4월에 1박 숙박함
답변 제공: The Oriental Hotel Bataan Management 님, 2019년 5월 2일
Thank you for choosing The Oriental Hotel Bataan. As we want to improve our service we take note of your observations and suggestions carefully. We assure you together with the management, we will make actions in order that this cited problems will not happen again.

6/10 - 괜찮아요

Edward

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Excellent Service, great food, worn down hotel
A nice place considering the area. The staff were amazing. I recommend the Spa for an affordable massage.
2019년 3월에 1박 숙박함
답변 제공: The Oriental Bataan Management 님, 2019년 5월 2일
Good day Sir Edward we appreciate your commendation of our service. We wish you well and hope to see you again in the future.

6/10 - 괜찮아요

Edward

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Great service, tired hotel.
Service was exceptional, food was good, hotel was worn down.
2019년 3월에 3박 숙박함
답변 제공: The Oriental Bataan Management 님, 2019년 5월 30일
Thanks for staying with us.We greatly value your feedback. We really appreciate the time you took to help us improve our service .We hope to serve you again in the future.

6/10 - 괜찮아요

Edward

좋아요: 직원 및 서비스
별로예요: 청결 상태, 객실의 편안함
Great Service, great food, but worn-down hotel
The hotel was tired, but was fitting for the area. The staff are amazing and always polite and willing to help. Keep in mind that the Philippines does not have the same pace of service as the US though (much more relaxed). Each night there is an exciting fire dance and show. The buffets were above average, but I recommend the onsite Restaurant (The Cocoon) - very high quality gastronomy!
2019년 3월에 1박 숙박함
답변 제공: The Oriental Bataan Management 님, 2019년 5월 30일
Thanks for staying with us.We greatly value your feedback. We really appreciate the time you took to help us improve our service .We hope to serve you again in the future.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 직원 및 서비스, 객실의 편안함
2019년 3월에 1박 숙박함
답변 제공: The Oriental Bataan Management 님, 2019년 5월 2일
Thank you for choosing The Oriental Bataan and sharing your experiences with us!

8/10 - 좋아요

Celestine

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2019년 2월에 1박 숙박함

8/10 - 좋아요

Ronnel

좋아요: 청결 상태
Staff not properly trained
Over all was good
2019년 2월에 2박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2019년 2월에 1박 숙박함

8/10 - 좋아요

Don 님, Makati City, Philippines

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Cozy and quaint, if you have business in the Mariveles or Bagac areas, you can't go wrong here. Unless you're headed to the new Bataan Convention Center, then you're right at home.
2019년 2월에 1박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
All hotel staff were friendly, we were guide all the time to any query we had and approachable. Couple room found cockroache, window lock not well secure, aircon is noisy and room smell very old furniture. Kids room door had gap between door frame, where you can see dining area and good in term privacy. Toilet water heater not working and room smells old furniture. Flies were present in dining area and should improve coffee quality. Outside restaurant was a good set up, entertainment was great, service were excellent, nice ambiance, and reasonable price
2019년 1월에 2박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
A beautiful place but could do better...
Amazing late arrival at this cozy and ambiante place. All litt up in a wonderful way. Room ordered was a family style room which was huge in size as it turned out and in the lower sections of the hotel. However functional the room was pretty dated and was not of top standard as one would suspect from the awe at arrival. Breakfast was a sorry ordeal with fake sugary OJ and very little else to be thrilled about. Pool, although we didn't have time to use it, looked great. To sum it up - a beautiful location with a great atmosphere but with quite a few points for improvement to live up to its price and ambition.
2019년 1월에 1박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

2019년 1월에 1박 숙박함