야외 수영장, 07:00 ~ 21:00 오픈, 일광욕 의자

카드웰 앳 더 비치 여행 후기

3 out of 5
카드웰 앳 더 비치
215 Victoria St, Cardwell, QLD

이용 후기

7.8

좋아요

평점 10 - 훌륭해요. 188개 이용 후기 중 48개" "
평점 8 - 좋아요. 188개 이용 후기 중 84개" "
평점 6 - 괜찮아요. 188개 이용 후기 중 42개" "
평점 4 - 별로예요. 188개 이용 후기 중 10개" "
평점 2 - 너무 별로예요. 188개 이용 후기 중 4개" "

8.6/10

청결 상태

8.6/10

직원 및 서비스

7.8/10

편의 시설/서비스

7.8/10

숙박 시설 상태 및 시설

7.6/10

친환경

이용 후기

6/10 - 괜찮아요

Jenny

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Tracy

연인과의 여행, 반려동물 동반 여행
좋아요: 편의 시설/서비스
2023년 12월에 4박 숙박함

8/10 - 좋아요

Katie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Cardwell comfort
Michael greeted me so warmly and made a great first impression. The room has lovely decor and bed comfortable. Quiet location despite being on main road. Bathroom basic yet workable. I would stay again
2023년 10월에 1박 숙박함

4/10 - 별로예요

byron

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 9월에 2박 숙박함

10/10 - 훌륭해요

John

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good 3 star motel set back from highway. Great pool and bottle shop plus huge restaurant open part of week inc thai food
2023년 8월에 2박 숙박함

10/10 - 훌륭해요

Jacke

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean and spacious room. Comfy beds.
2023년 8월에 1박 숙박함
답변 제공: Tropicoast management 님, 2023년 9월 22일
Thank - you for your review . We hope to see you again

4/10 - 별로예요

Julie

좋아요: 직원 및 서비스
Room stunk
2023년 7월에 1박 숙박함
답변 제공: Tropicoast management 님, 2023년 7월 30일
Thank- you Ms Julie for notifing us we'll promptly investigate.

6/10 - 괜찮아요

Janette

A microwave in room would be helpful. An extra blanket in cupboard- cold . Good location, Supermarket across street. Great for walking along beach path. Enjoyed my stay.
2023년 7월에 1박 숙박함
답변 제공: Tropicoast management 님, 2023년 7월 30일
Thank-you for your feedback, only had you asked an extra blanket could have been supplied as we are in the tropics theres usually no need for blankets here at all though I admit we do get the odd cold night . Microwaves have been relocated to a guest cooking area to minimise the outbreak of pests in the rooms. Again I,m sorry it wasn't explained properly

8/10 - 좋아요

Gary

좋아요: 청결 상태, 직원 및 서비스
2023년 7월에 1박 숙박함

6/10 - 괜찮아요

Dianne

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very friendly staff, nice restaurant and food. Being on the main road it was a noisy from 2am onwards with all the large trucks passing through, although I am a light sleeper and possibly a room that is behind the restaurant or bottle shop may be quieter too. No information on the wifi in the room I had to go back out to ask that information. IGA across the road made it handy for alternative food options. The room was very clean and tidy.
2023년 7월에 1박 숙박함

8/10 - 좋아요

Shirley

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very nice spot has restaurant and bottle shop in complex.place is clean nicely decorated . Easy walking in town with lovely walking paths along the beach front
2023년 6월에 1박 숙박함

2/10 - 너무 별로예요

Eric

2023년 6월에 1박 숙박함
답변 제공: Tropicoast management 님, 2023년 7월 30일
Thank -you for your feedback!

4/10 - 별로예요

Annette

별로예요: 청결 상태, 숙박 시설 상태 및 시설
Very old , very basic .The fridge was dirty . The rooms need a complete make over . Yes I said something about the fridge and then it got cleaned but I shouldn’t have to say anything .
2023년 5월에 1박 숙박함

6/10 - 괜찮아요

Lance

좋아요: 청결 상태, 편의 시설/서비스
the pub and resturant were closed
2023년 3월에 1박 숙박함

8/10 - 좋아요

Edmund

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Accommodation in Cardwell that is good value for money and won’t break the bank, just a bit tricky to find but a prompt call to property manager showed us the way
2022년 12월에 1박 숙박함

6/10 - 괜찮아요

Marc

가족 여행
좋아요: 청결 상태, 직원 및 서비스
Friendly staff, helpful and accommodating

10/10 - 훌륭해요

beth

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Loved the location and the reception staff!

8/10 - 좋아요

MARK

가족 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Nice pool and good service.

4/10 - 별로예요

Lauren

별로예요: 청결 상태, 직원 및 서비스
Room was dirty
답변 제공: Tropicoast P/L 님, 2022년 12월 20일
Dear Guest Our only explanation seeing nothing was mentioned to onsite management at the time was perhaps housekeeping missed something . Our sincere apologies .Please contact us for reimbursment.

4/10 - 별로예요

Alison

가족 여행
좋아요: 직원 및 서비스
Quite expensive for bare bones accommodations. Food at hotel was not very enjoyable.
답변 제공: Tropicoast Management 님, 2022년 12월 18일
Dear Allison ,Thank-you for your comments . We investigated your concerns as this was our first of a food complaint in as long as I remember, few questions is why you didn't say anything to the waiter when asked how it was but also still you ate all??? Again we apologize also our accommodation is the most budget available in all Cardwell .The rooms are clean and comfortable and offer all any other motel would provide eg: bed ,tv, Air ,Cupboards , Chairs , Coffee and tea amenities linen and ensuite. What more could be put in ?Please feel free to call us as we want to provide all that one would want? We do sincerely apologize we didn't meet your expectations and look forward to your further contact.

8/10 - 좋아요

Salla

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very clean and owner just awsome
답변 제공: Tropicoast 님, 2022년 12월 18일
Thank- you for commenting!

4/10 - 별로예요

Michael

2022년 11월에 1박 숙박함

10/10 - 훌륭해요

Shaun

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2022년 11월에 1박 숙박함

8/10 - 좋아요

Garth

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was a clean, safe & comfortable place to stay. Will stay here again.
2022년 9월에 1박 숙박함

10/10 - 훌륭해요

Albert

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Tidy, quiet place.
2022년 9월에 1박 숙박함

10/10 - 훌륭해요

Adam

2022년 8월에 1박 숙박함

10/10 - 훌륭해요

Natasha

반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
clean nice place to stay. friendly, welcoming staff
2022년 8월에 1박 숙박함

8/10 - 좋아요

Colleen

좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very clean and food was great
2022년 8월에 1박 숙박함

6/10 - 괜찮아요

Deborah

별로예요: 숙박 시설 상태 및 시설
Smokers motel
Average at best . Unit was quite smelly. No shower curtain so the whole bathroom was drenched after every shower. And too many smokers just outside our room.
2022년 7월에 2박 숙박함
답변 제공: Tropicoast Management 님, 2022년 7월 26일
We are so sorry to learn your experience . It amazes us why you not mention this as management lives onsite . An oversight from new housekeepers explains the curtains ,a 5 min fix .I will ber investigating the rest .Again we apologies and are happy to make good should you stay with us again!

8/10 - 좋아요

Judy

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
2022년 7월에 7박 숙박함

6/10 - 괜찮아요

andrew

2022년 7월에 1박 숙박함
답변 제공: Tropicoast 님, 2022년 7월 21일
Thank-you for your review

10/10 - 훌륭해요

Shuying

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Best value! $60/night! Clean and easy access to beach.
2022년 4월에 1박 숙박함

8/10 - 좋아요

Lisa

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2022년 4월에 1박 숙박함

6/10 - 괜찮아요

allan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 3월에 1박 숙박함

6/10 - 괜찮아요

Karen

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
The property was in a convenient location and was reasonably priced. No Toiletries such as shampoo and conditioner were available. Long life milk in the unit had expired.
2022년 3월에 1박 숙박함
답변 제공: Tropicoast Management 님, 2022년 3월 7일
Thank-you for your response. The Dispensers in the showers is the new Shampoo/Bodywash and condcitioner. . This now eliminates the useage of partially used soaps and toiletries. We apologize for the milk ,it takes only little effort to notify us and the issues you mention can be resolved ..instantly .It is unfortunate you mention this upon your checkout ..

8/10 - 좋아요

susan

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff were nice. Room was clean. Pool was good. Had a kitchen area but would be better if it was fly proof and more shade. Would have preferred a cheaper option of twin bed room but they weren't available.
2022년 2월에 2박 숙박함

6/10 - 괜찮아요

Jo

가족 여행
Coffee and milk was very old milkcurdled
2022년 2월에 1박 숙박함
답변 제공: Tropicoast Management 님, 2022년 3월 7일
We will check dates .Very rare this could occur as it comes direct from our suppliers monthly..Thank-you for bringing it to our attention.

8/10 - 좋아요

David

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Comfortable
2022년 1월에 1박 숙박함

4/10 - 별로예요

Maria

가족 여행
별로예요: 직원 및 서비스
Was certainly an experience. The single bed for my son had stained sheets and when we asked for a replacement we were given pillow cases. The shower was mouldy and so was the shower curtain. Broken tiles around the room also. The room was near a beer garden for the pub and the owner owns both the pub and motel so from the moment we arrived till around 9pm there was a DJ set up and music blasting which after a long day travelling was a bit full on!! Not recommended if you are travelling with kids. Pool area is lovely and water pressure in shower is good.
2021년 12월에 2박 숙박함
답변 제공: Tropicoast Management 님, 2022년 1월 4일
Please accept our sincere apologies we do value your comments and act upon them . Of late being very humid days here with temps 35+ it is very difficult to control mould in rooms that are heavily used . Not to weave an excuse please understand our rooms are sanitized often and that includes change of shower curtains . I recall a request for a sheet however as our house cleaners were already home another staff member immediately at night went to get one ,it amazes me how you made do with pillowcases and not tell us . The DJ music played late afternoon till 9pm due to Christmas Holidays and to patrons requests. We were sorry we could not please all but it was stopped at 9pm as I personally instructed it to finish . We've recieved hundreds of positive comments and reviews this one certainly surprises me but rest assured we take all comments on board and act or check where needed. Thank-You ,we do hope we see you again.

6/10 - 괜찮아요

Kolbee

연인과의 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Had to check in at the bottle-o next door, which was fine, except the guy was not interested in assisting me, instead was talking to his mum on the phone and when he hung up, said to me ‘thanks for interrupting, that was my mum I was talking to there’.. The rooms were fair size, however did not feel clean & had horrible re-usable pillows on the bed which we not clean. Wouldn’t stay again.
2021년 11월에 1박 숙박함
답변 제공: Tropicoast Management 님, 2022년 1월 4일
I agree with you that there is no room for rudeness .We have repremanded the staff in question . Pillows although cleaned daily were replaced with new. It would be a shame you would not stay again due to these issues as the majority of customers are more than happy with the rooms,facilities and sevice provided. We do hope we see you again and would welcome you call us direct to discuss further.

10/10 - 훌륭해요

Kathy

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I was room 28-my car was parked at my room, which was good, but that made my car to be blocking the entrance to room 30 which is not good for R30 occupants to get in and out of their door and also big risk of the parked car getting scratched or damages due to lack of space Perhaps in the ads, mention should be made of the fact that there is no parking space at R29 onwards, so people can request a room from R27 down if they have a car. Longwinded I know, but just trying to point out the only thing that is not good about this place
2021년 10월에 1박 숙박함

6/10 - 괜찮아요

sharon

Not t again. No pillow cases on second pillow, just a box with a bed. No hairdryer no wine glasses and not even a teaspoon to stir your coffee.
2021년 10월에 1박 숙박함
답변 제공: Tropicoast 님, 2021년 10월 29일
Dear Guest We sincerely apologize that new housekeeping staff overlooked a teaspoon and pillowcase from your room .We have been full for the last 3 months and weve had to employ new staff and we'll address this. We find your comment just a box with a bed a little far pitched . Also is air conditioned ,fridge ,42 "Smart tv ,bar stools with vanity and bedside lights and tables , all the facilities and furnishings mostly all 3-4 star motels hold , all but the wineglass , teaspoon and pillowcase. Had this at any time been brought to our attention whilst you were here could have been remedeid instantly. Again our apologies for not meeting your expectations . we hope you'll visit again!

10/10 - 훌륭해요

DAVID

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 10월에 1박 숙박함

10/10 - 훌륭해요

Ari

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Perfect for us
2021년 10월에 1박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

가족 여행
2021년 9월에 1박 숙박함

6/10 - 괜찮아요

Craig

가족 여행
별로예요: 직원 및 서비스, 편의 시설/서비스
Not enough parking, had to park on the grass at the front of the complex, when we went to (what we thought was the office) we were told from a voice through a window to check in at the bottleshop. Beds were comfortable room very basic for the price we paid. Overall it was nice.
2021년 9월에 1박 숙박함
답변 제공: Tropicoast 님, 2021년 10월 2일
Thank-you for your review . We are sorry there was not enough room for you to park as we were booked out this night and some of the guests had 2 cars. The bottleshop provides convenience for those to check in as the rooms left are also on that side of the complex less walking and time to check in . There was a big sign on the front door informing all guests to check in at the bottleshop .Perhaps we need to make it bigger .We apologize you took offence to a voice in the window.to inform you.

10/10 - 훌륭해요

Belinda

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 9월에 1박 숙박함

8/10 - 좋아요

Mr Ian

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Good Location
Convenient comfortable close to Supermarket and Bottle O walking distance to restaurants and cafes good location
2021년 9월에 2박 숙박함

10/10 - 훌륭해요

m

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
We'll come again
Very clean and friendly and cosy
2021년 8월에 1박 숙박함

4/10 - 별로예요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
1. Staff member was unable to find our booking and had to call the boss to find it on her system. 2. No hot water for a shower on the morning
2021년 8월에 1박 숙박함