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탈보트 호텔 여행 후기

3 out of 5
탈보트 호텔
West Street, Leominster, ENG

이용 후기

6.6
평점 10 - 훌륭해요. 78개 이용 후기 중 5개" "
평점 8 - 좋아요. 78개 이용 후기 중 35개" "
평점 6 - 괜찮아요. 78개 이용 후기 중 22개" "
평점 4 - 별로예요. 78개 이용 후기 중 10개" "
평점 2 - 너무 별로예요. 78개 이용 후기 중 6개" "

7.4/10

청결 상태

7.4/10

직원 및 서비스

6.2/10

편의 시설/서비스

6.2/10

숙박 시설 상태 및 시설

8.0/10

친환경

이용 후기

8/10 - 좋아요

gary

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Jive night
Clean and tidy staff helpful
2021년 8월에 1박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

2020년 9월에 1박 숙박함

8/10 - 좋아요

m

가족 여행
좋아요: 직원 및 서비스
2019년 12월에 1박 숙박함

4/10 - 별로예요

실제 이용하신 고객

연인과의 여행, 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Staff at check-In didn’t have a clue, the place stunk of damp, the fire alarm went off at 6am for 30 seconds waking everyone up, bar staff were friendly! The hotel is ok if you just want somewhere to sleep for one night max, other than that I would pass.
2019년 10월에 1박 숙박함
답변 제공: Beth 님, 2019년 10월 14일
Dear guest, Thank you for your valued feedback. Please could you contact me directly on 01568 616347. I would like to discuss the date of your stay to ascertain which team member was on. Kind regards, Beth - Hotel Manager

8/10 - 좋아요

Kirsty

좋아요: 직원 및 서비스, 객실의 편안함
Lovely staff very helpful . Hotel met my expectations
2019년 9월에 1박 숙박함
답변 제공: reception team 님, 2019년 9월 30일
Thank you for your feedback. Have a lovely day

6/10 - 괜찮아요

Sandra

가족 여행
좋아요: 청결 상태, 객실의 편안함
2019년 9월에 1박 숙박함
답변 제공: Charlotte- Reception 님, 2019년 9월 30일
Thank you for your review!

6/10 - 괜찮아요

실제 이용하신 고객

The hotel was as expected . It is a very old building with uneven floors & dark oak wood & beams. The decor was in keeping with the age of the place but a little tired in places. Breakfast was adequate but a little slow due to staffing levels. All the tables needed a good wipe down as they were very sticky.
2019년 9월에 1박 숙박함
답변 제공: Beth 님, 2019년 9월 22일
Dear Guest, Thank you for your valued feedback. I will pass these comments on to the team. I hope you will stay with us again and see the changes that your feedback helps us to implement. Kind regards, Beth

4/10 - 별로예요

실제 이용하신 고객

별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
when we arrived we had to go to the bar to get our keys as it was about 7 pm . when we got to the room up many steps and corridors we eventualy found our room. the room was ok but they had only left one of every thing when we had booked for two. the following morning we were then charged extra for breakfast which we thought we had booked for it to included. the staff was not very friendly they were talking to them selves never asked we wanted anything extra. it was a not a very good rest .I was glad it was only for one night. would not recommend it .
2019년 9월에 1박 숙박함
답변 제공: Reception 님, 2019년 9월 20일
Thank you for your feedback. Unfortunately we do not offer a B&B option for online bookings, which should have been made clearer to you on arrival. We will pass on your comments to the relevant departments to endeavor to improve our service in the future.

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태
Meh
We weren't overwhelmed by the hotel. The room was clean but decor was very tired. There was a huge crack in the sink. The bed was hard and uncomfortable and the room was very cold when we arrived (and I'm someone that likes a cool room). It was also noisy overnight with some fan or air conditioning equipment outside our room (room 12). The continental breakfast display was uninspiring, it took 15 minutes for toast to arrive and the teapot showered the entire table with tea. The woman on reception was not friendly at either check in or check out. Location was good, in the heart of Leominster and free parking is a big plus, but overall it was an underwhelming experience.
2019년 9월에 1박 숙박함
답변 제공: Charlotte- Reception 님, 2019년 9월 17일
Thank you for your review. We apologise for your mediocre experience and will pass your comments on to the relevant departments to improve our service.

6/10 - 괜찮아요

Sean

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2019년 9월에 1박 숙박함
답변 제공: Charlotte- Reception 님, 2019년 9월 17일
Thank you for your review!

8/10 - 좋아요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Didn't like that there was no option for grilled food instead of fried for breakfast.
2019년 9월에 3박 숙박함
답변 제공: Charlotte- Reception 님, 2019년 9월 17일
Thank you for your feedback. We will pass on your comments to the kitchen team.

8/10 - 좋아요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We asked if we could change rooms to one on the ground floor which we appreciated. I had to report that the showerhead needed replacing, however apart from that we were pleased with our stay.
2019년 8월에 1박 숙박함
답변 제공: Charlotte- Reception 님, 2019년 8월 26일
Thank you for your feedback! We will make sure the maintenance team is aware of your issue. We hope you stay again soon!

10/10 - 훌륭해요

실제 이용하신 고객

2019년 8월에 2박 숙박함
답변 제공: Charlotte- Reception 님, 2019년 8월 19일
Thank you for your review!

8/10 - 좋아요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 8월에 4박 숙박함
답변 제공: Charlotte- Reception 님, 2019년 8월 19일
Thank you for your review!

8/10 - 좋아요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good location in the town centre. Room was fine, spacious and comfortable. Bit noisy on street but was Saturday night.
2019년 8월에 1박 숙박함
답변 제공: Charlotte- Reception 님, 2019년 8월 12일
Thank you for your feedback!

6/10 - 괜찮아요

실제 이용하신 고객

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
This property is very tied its needs a make over, but the bedding was very clean but room old fashioned in a tried way.
2019년 8월에 1박 숙박함
답변 제공: Charlotte- Reception 님, 2019년 8월 12일
Thank you for your feedback! We will pass on your comments to the necessary departments with the aim of improving our service!

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스
2019년 7월에 2박 숙박함
답변 제공: Sylvia 님, 2019년 7월 29일
Thank you for your feedback

8/10 - 좋아요

Steve

2019년 7월에 1박 숙박함
답변 제공: Sylvia 님, 2019년 7월 29일
Thank you for your feedback

6/10 - 괜찮아요

Gail

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
One nights stay , June 2019
Decor and furnishings are in dire need of updating. No lifts, steep stairs. Bedrooms still have the smell of the smoking era.. Location is excellent. Good parking .Staff are friendly and helpful. Unfortunately, we will not stay here again due to the negative comments above.
2019년 6월에 1박 숙박함
답변 제공: Charlotte - Receptionist 님, 2019년 7월 29일
Thank you for your feedback. We're sorry to hear that you didn't fully enjoy your stay with us. Your comments will be passed onto our team to help us improve our guest experience.

4/10 - 별로예요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Room poor, stain on wall and ceiling, toilet not flush properly, light bulb out in dim corridor, not replaced after being twice reported. Beds comfortable, food ok.
2019년 6월에 4박 숙박함
답변 제공: Charlotte - Receptionist 님, 2019년 7월 29일
Thank you for your feedback. We're sorry to hear that you didn't fully enjoy your stay with us. Your comments will be passed onto our team to help us improve our guest experience.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Something different
Remarkable old character building formed from four separate buildings. Lots of atmosphere but a few drawbacks...low ceilings in some areas, sloping floors and steep stairs. Well located in the town and free parking.
2019년 6월에 3박 숙박함
답변 제공: Charlotte- Reception 님, 2019년 7월 29일
Thank you for your feedback.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2019년 6월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 5월에 1박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태
별로예요: 직원 및 서비스
Old inn with faded grandeur. Room was comfortable and clean with all facilities you would expect for the modest price I paid. One irritation was a shower head that was the wrong design for the vertical column, meaning a hit and miss shower - why do that?. Evening meal was moderately priced and acceptable.
2019년 5월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

단체 여행, 연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Food in restaurant was fabulous, delicious,clean room, excellent staff
2019년 5월에 2박 숙박함

2/10 - 너무 별로예요

Mark

좋아요: 객실의 편안함
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Abysmal stay
Miserable reception staff, restaurant closed, room falling to bits with a portable tv so small unable to watch
2019년 3월에 2박 숙박함
답변 제공: Talbot 님, 2019년 3월 27일
Hi Mark, Please can you tell me the date of your stay? Kind regards, Beth - Hotel Manager

8/10 - 좋아요

Graeme

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Food
Has a restaurant food is good, but you can get meals from the bar cheaper
2019년 1월에 2박 숙박함

6/10 - 괜찮아요

Michael

좋아요: 객실의 편안함
별로예요: 숙박 시설 상태 및 시설
2019년 1월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 12월에 2박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스
The hotel room was clean and the breakfast excellent. But the room was noisy, there was an event in the downstairs function room which was very loud in our room. Luckily we were out all evening and the noise stopped by about 12.30. The staff were very helpful & friendly. But the hotel is tired and in need of significant investment.
2018년 11월에 1박 숙박함

8/10 - 좋아요

Deedee 님, Ilford

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very comfy large room with teapot facilities for quick drink
2018년 11월에 1박 숙박함

2/10 - 너무 별로예요

Stephen

Booked a room with en-suite facilities so shocked when we checked in to find no shower in the room. Complained to reception about it and the young lady behind the desk apologised and offered a free breakfast as all rooms with showers had been given out. Not even shared showers available. Decided to have a bath instead, but couldn’t do that either as there was not enough hot water for a bath. The room was dirty, very basic and a complete disappointment. Stay away from this place, it’s so dated it belongs in the 19th century.
2018년 11월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Talbot hotel
Stayed overnight to pick up van but the staff are friendly and the service is excellent.
2018년 11월에 1박 숙박함

10/10 - 훌륭해요

Nigel 님, Writtle, UK

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very comfortable and efficient. Great service, and very convenient.
2018년 10월에 1박 숙박함

8/10 - 좋아요

stuart

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 10월에 2박 숙박함

8/10 - 좋아요

chris 님, coventry

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Central situation
Very pleasant stay staff friendly convenient locality
2018년 9월에 1박 숙박함

8/10 - 좋아요

William

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice quiet spot near river comfortable room and good breakfast
2018년 6월에 3박 숙박함

8/10 - 좋아요

실제 이용하신 고객

Good hotel with nice character. The internet was not working in bed room.
2018년 8월에 4박 숙박함

8/10 - 좋아요

실제 이용하신 고객

Only for internet not working, was a pleasant stay.
2018년 8월에 3박 숙박함

8/10 - 좋아요

Wiebke

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Preis- Leistung ok, mitten in der Stadt mit kostenlosen Parkplätzen
2018년 8월에 1박 숙박함

8/10 - 좋아요

Don

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Back again. (Use it on our way back from scotland)
staff very friendly. No remote for tv in room. Was offered to change to another room but as we had unpacked decided to stay. Food good and well cooked. Waitress got the breakfast request a little wrong but I'm sure it would have been changed had we asked. Overall a good place to stay. Service very good.
2018년 8월에 1박 숙박함

6/10 - 괜찮아요

Alex 님, Brighton, England

좋아요: 청결 상태
Nice small hotel and affordable
It was peaceful and no noise at all. Staff were friendly. It was centrally located and so convenient as it is right in the city centre. Parking is available at the back and seemed secure and safe. It was easy to find
2018년 7월에 1박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Dive
Checked in. And then checked out didn’t even stay
2018년 6월에 1박 숙박함

4/10 - 별로예요

실제 이용하신 고객

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The worst value hotel I have had for sometime. To find our room we were directed a door directly in the car park with weeds growing around it. Luckily the card did not work so had an "upgrade" to room inside the hotel. The room had the most unreliable internet - constantly getting "wrong password" msg suspect due to poorly setup wifi extenders. On checkout receptionist initially tried to charge me for room even though had prepaid. Avoid if possible
2018년 6월에 1박 숙박함

4/10 - 별로예요

실제 이용하신 고객

별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
A place to avoid
A rundown hotel in a rundown town. Staffed with young inexperienced people. Water in shower almost non existent. Not a pleasant experience and will.not be back.

4/10 - 별로예요

Michael 님, West Yorkshire

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Sad old hotel in a sad old town.
How this hotel got three stars from the AA, I don’t know. Seemed to be unloved and uncared for. We had planned to have dinner there but the menu was very limited that we went out instead. Leominster seems to be full of downmarket takeaways but we did find a very good Italian restaurant called MILANO. After our night’s sleep we decided that we would not bother with breakfast at the hotel.
2018년 4월에 1박 숙박함

4/10 - 별로예요

실제 이용하신 고객

별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
Fawlty Towers
The staff at the Talbot have already heard my complaints. They were very apologetic and gave me a discount for which I was truly grateful. But there were too many things wrong for me to have just been unlucky. If they want this hotel to get good reviews, they need to get more professional. Warning - this hotel does NOT take dogs, as specified on numerous websites.
2018년 3월에 1박 숙박함

8/10 - 좋아요

Mark

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Cheap, pleasant stay
Visiting family in the area, staff very helpful and friendly ! Snow arrived overnight so we stayed another night which was no problem ! The room was very small with an uncomfortable bed (but that could be me), at £53 for a nights stay will defenetly be staying again tho !
2018년 3월에 1박 숙박함
답변 제공: madeline 님, 2018년 3월 21일
Thank you for your review

6/10 - 괜찮아요

Jon 님, London

좋아요: 청결 상태, 직원 및 서비스
Decent old fashioned hotel
Large old town hotel above a pub, this no frills hostelry has all you need for a place to stay over when passing through. The shower was poor, with only a gentle trickle of warm water, and the whole place was rather dated in its decor, but decent enough for the prices charged. The breakfast was good and there was plenty of it, so good value if you are hungry.
2018년 3월에 1박 숙박함
답변 제공: sylvia 님, 2018년 3월 13일
Thank you for your review.

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Stay away!
Booked hotel as overnight stay whilst on business. Would not be checking in until just gone midnight and the hotel advised this was ok as there was a night porter. Waited 30 minutes before being let into the hotel and another 15 minutes before being shown to my room. It was a family room with 3 beds and it had clearly been occupied and not cleaned. Half pint of beer on the bedside table and used towels on the bathroom floor. I was shattered and needed sleep so I turned down the unused bed to be greeted with a brown sludge type substance smeared on the pillow and bedding. Attempted to talk to the staff but there appeared to be a language barrier.
2017년 12월에 1박 숙박함
답변 제공: General Manager 님, 2017년 12월 20일
Please can you tell us your name and the date that you stayed.