Thank you for telling us about your recent experience at the Red Roof Inn Johnson City. You indicated that the unpleasant odor you encountered hindered your experience. Please allow me to extend my sincerest apologies for the inconvenience caused. We continually work to improve our hotel, so I really appreciate you providing us with your feedback.

Dear Robert,Thank you for your review following your stay at Red Roof Inn Johnson City. It was regretful to have discovered that you weren’t thoroughly impressed with us during your recent stay. You indicated that the heat didn't work in the room, so I have shared your comments with management in an effort to address the issue. Guest feedback, like yours, aids Red Roof in improving our guest experience, so thank you for sharing with us. It would be our pleasure to provide better accommodations at any of our brand locations in the future. With thanks, Gabrielle Red Roof Management RediResponse Specialist

Hello Pam, Thank you for telling us about your stay at the Red Roof Inn Johnson City. It's great to hear that you found our price to be great, despite the issue you highlighted. Please accept our apologies for any inconvenience this may have caused. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future, so your comments will be reviewed by staff in an effort to ensure that your experience is not repeated. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,OliviaRed Roof Management RediResponse Specialist

Dear Susan, We at the RED ROOF INN JOHNSON CITY are thrilled to have earned your almost perfect scoring of 4/5 in regard to your recent stay with us. In the future we would love for you to please consider adding comments to your survey about your stay to let us know what we are doing wrong and where we can improve to enhance our guest experiences. At Red Roof, your feedback is critical as we aim to provide clean, comfortable, affordable stays for all our guests. Thank you again for your scoring. We hope to see you again soon. Sincerely, Kerry-Lee Red Roof ManagementRediResponse Specialist

Dear Casey,Thank you for taking the time to tell us about your experience at the Red Roof Inn Johnson City. Our goal is to provide a clean, quite and comfortable stay for all our guests and we're proud to have achieved that with your visit. Positive guest feedback, like yours, is always an encouragement to all of our Red Roof staff as we strive to continuously improve the quality of our services.Thank you again for sharing your comments with us. We look forward to hosting you again in the future.Sincerely,CarlaRed Roof ManagementRediResponse Specialist

Dear Kimberly,Thank you for taking the time to tell us about your experience at the Red Roof Inn Johnson City. I am glad to read that you were pleased with the customer service provided, prompting your 5/5 score. Positive guest feedback, like yours, is always an encouragement to all of our Red Roof staff as we strive to continuously improve the quality of our services.We hope to continue to provide great experiences for you. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,CarlaRed Roof ManagementRediResponse Specialist

Dear Bobby,Thank you for taking the time to tell us about your experience at the Red Roof Inn Johnson City. We are delighted to read that you were pleased with the friendliness of our staff, the cleanliness of the room, how well it was maintained as well as the cleanliness of our entire property. Positive guest feedback, like yours, is always an encouragement to all of our Red Roof staff as we strive to continuously improve the quality of our services.We hope to continue to provide great experiences for you. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,CarlaRed Roof ManagementRediResponse Specialist

Thank you for taking the time to write about experience at the RED ROOF INN JOHNSON CITY. Stephanie, I am happy to hear that you found our hotel to be affordable. Your feedback will provide encouragement to all our staff as we strive to continuously improve the quality of our services and provide our guest with all the comforts of home. We appreciate your business, Stephanie, and can't wait to see you back at Red Roof soon, where we can continue to offer you a great stay at an affordable price! Sincerely, Sharma Red Roof Management RediResponse Specialist

Thank you for taking the time to write about experience at the RED ROOF INN JOHNSON CITY. Micala, I am happy to hear that you were pleased with the convenience of our hotel. Your feedback will provide encouragement to all our staff as we strive to continuously improve the quality of our services and provide our guest with all the comforts of home. We appreciate your business, Micala, and can't wait to see you back at Red Roof soon, where we can continue to offer you a great stay at an affordable price! Sincerely, Sharma Red Roof Management RediResponse Specialist

Thank you for taking the time to write about experience at the RED ROOF INN JOHNSON CITY. Anna, I am happy to read that you had a great encounter with us and we truly appreciate your kind remarks about our very nice manager. Your feedback will provide encouragement to all our staff as we strive to continuously improve the quality of our services and provide our guest with all the comforts of home. We appreciate your business, Anna, and can't wait to see you back at Red Roof soon, where we can continue to offer you a very nice stay at an affordable price! Sincerely, Sharma Red Roof Management RediResponse Specialist

Hello Talita, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN JOHNSON CITY and I appreciate your 3/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,LaTundeRed Roof Management RediResponse Specialist

Dear Bill, We at the RED ROOF INN JOHNSON CITY are thrilled to have earned your almost perfect scoring of 4/5 in regard to your recent stay with us. In the future we would love for you to please consider adding comments to your survey about your stay to let us know what we are doing wrong and where we can improve to enhance our guest experiences. At Red Roof, your feedback is critical as we aim to provide clean, comfortable, affordable stays for all our guests. Thank you again for your scoring. We hope to see you again soon. Sincerely, Kerry-Lee Red Roof ManagementRediResponse Specialist

Hello Anna, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN JOHNSON CITY and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Kamaria Red Roof Management RediResponse Specialist

Hello Judith, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN JOHNSON CITY and I appreciate your 3/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Kamaria Red Roof Management RediResponse Specialist

Thank you for taking a moment to leave a review, Joan. The staff and I at the RED ROOF INN JOHNSON CITY were disappointed to see your 2/5 score following your stay. You indicated that the conditions of the fixtures in the bathroom, our housekeeping schedule, and the other issues mentioned dampened your experience. At Red Roof, our main goal is to provide all our guests with a great experience that portrays the comforts of home, so I am sorry to hear this was not achieved with you. Guest feedback, like yours, aids Red Roof in improving our guest experience, so thank you for sharing with us. We hope that you will give us the opportunity to provide you with an even better stay the next time you‘re in the area.Very truly yours,SharmaRed Roof ManagementRediResponse Specialist

Thank you for taking a moment to leave a review, W. The staff and I at the RED ROOF INN JOHNSON CITY appreciate your 4/5 score. I am happy to hear that you found the rooms to be nice, and you were pleased with the size and our hotel. However, you indicated that you had difficulties finding our location and I am sorry for your experience. Please know that we value you as our guest and appreciate your feedback. I do hope that you will return to our hotel, or any of our other Red Roof brand locations in the future. Very truly yours,Sharma Red Roof Management RediResponse Specialist

Hello Emily,Thank you for choosing to review our RED ROOF INN JOHNSON CITY. We are happy to know that you had a good experience as you found it to be a clean, safe and budget friendly space to stay. We apologize however, if the pillows provided were not to your liking. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will consider giving us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,Toni-AnnRed Roof ManagementRediResponse Specialist

Dear Michael,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Johnson City. It is very gratifying to read that you had a great encounter with us and we really appreciate your kind comments about our clean location. Your feedback is essential as we strive to provide a clean, comfortable, values-based stay to all guests.Redroof can’t wait to see you Under Our Roof soon, where we can continue to offer you a clean and comfortable stay at an affordable price!Sincerely,ChirellRed Roof ManagementRediResponse Specialist

Dear Robert,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Johnson City. It is very gratifying to read that you had a great encounter with us and we really appreciate your kind comments about our affordable rates, clean and quite location. Your feedback is essential as we strive to provide a clean, comfortable, values-based stay to all guests.Redroof can’t wait to see you Under Our Roof soon, where we can continue to offer you a clean and comfortable stay at an affordable price!Sincerely,ChirellRed Roof ManagementRediResponse Specialist

Dear Robert,Thank you for taking the time to share your feedback regarding your experience Red Roof Inn Johnson City at the RED ROOF INN TUCSON NORTH - MARANA. It is very gratifying to read that you had a great encounter with us and we really appreciate your kind comments about our clean room. Your feedback is essential as we strive to provide a clean, comfortable, values-based stay to all guests.Redroof can’t wait to see you Under Our Roof soon, where we can continue to offer you a clean and comfortable stay at an affordable price!Sincerely,ChirellRed Roof ManagementRediResponse Specialist

Dear Caroline,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the Red Roof Inn Johnson City. It is very rewarding to read that you had a great encounter with us, and we really appreciate your kind comments about our clean room. You indicated that you were unsatisfied with the odor of the room. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit Red Roof again on your next stay.Sincerely,ChirellRed Roof ManagementRediResponse Specialist

Hello Ken,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Johnson City. I'm sorry to hear that our building appearance wasn't to your liking, the sink was faulted, and you also mentioned encountering insects. Please know that we work with a Pest Control company who regularly treats the property for pests as is standard in the industry. I have notified the property of your comments so they can work with the specialists to ensure everything is as it should be. Your feedback is important to Red Roof and we’ll take your comments into consideration to make changes to improve our customer experience. We hope that you will give us the opportunity to provide you with a better experience the next time you're in the area.Sincerely,RecordoRed Roof Management Rediresponse Specialist

Hello Richard, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Johnson City and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip.Sincerely,RecordoRed Roof Management Rediresponse Specialist

Dear Deborah,Thank you for taking the time to complete our guest survey. We appreciate your 4/5 score and comments regarding your recent stay at the Red Roof Inn Johnson City. It's great to see that you were pleased with how conveniently located our property was. Red Roof always enjoy hearing about the positive experiences our guests have at our hotels. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,RecordoRed Roof ManagementRediresponse Specialist

Dear Deannalynn,Thank you for your perfect rating of 5/5 and for taking a moment to complete our guest survey regarding your stay at the RED ROOF INN JOHNSON CITY. I was happy to read you and your kids loved your stay. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction here at Red Roof. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, Red Roof Management

Thank you for taking the time to write about experience at the RED ROOF INN JOHNSON CITY. Bobby, I am happy to read that you had a great encounter with us and we truly appreciate your kind remarks about everything being very good at our hotel and you would stay again. Your feedback will provide encouragement to all our staff as we strive to continuously improve the quality of our services and provide our guest with all the comforts of home. We appreciate your business, Bobby, and can't wait to see you back at Red Roof soon, where we can continue to offer you a very good stay at an affordable price! Sincerely, Red Roof Management

Thank you for taking the time to write about experience at the RED ROOF INN JOHNSON CITY. Wayne, I am happy to hear that you found your stay to be good. Your feedback will provide encouragement to all our staff as we strive to continuously improve the quality of our services and provide our guest with all the comforts of home. We appreciate your business, Wayne, and can't wait to see you back at Red Roof soon, where we can continue to offer you a good stay at an affordable price! Sincerely, Red Roof Management

Dear Michael, Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Johnson City. I am glad to read that you were pleased with the room and the value to price ratio, prompting your 5/5 score. Positive guest feedback, like yours, is always an encouragement to all of our Red Roof staff as we strive to continuously improve the quality of our services.We hope to continue to provide great experiences for you. Thanks again and we hope you’ll visit us again on your next trip!Sincerely, CarlaRed Roof ManagementRediResponse Specialist

Dear Debra,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN JOHNSON CITY. It's great to see you enjoyed your stay, resulting in a 5/5 score. Red Roof sincerely appreciates your comments and are happy to hear you had a great experience with us, especially regarding you enjoyed everything about your stay. We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. We hope to continue to provide great experiences for you. Thank you again for sharing your comments with us. We look forward to hosting you again in the future.Sincerely,LaTundeRed Roof Management RediResponse Specialist

Dear Geovanny,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN JOHNSON CITY. It's great to see you enjoyed your stay, resulting in a 5/5 score. Red Roof sincerely appreciates your comments and are happy to hear you had a great experience with us, especially regarding our excellent zone to park and clean room. We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. We hope to continue to provide great experiences for you. Thank you again for your review. It would be our pleasure for you to repeat your experience with us in the future. Sincerely,LaTundeRed Roof Management RediResponse Specialist

Hello Robert, We appreciate your comments regarding your recent stay at the Red Roof Inn Johnson City. It's heartwarming to see that our amazing staff left an lastly impression during your visit by being very helpful and friendly, prompting your 5/5 score. We always enjoy hearing about the positive experiences our guests have at our hotels. Positive guest feedback, like yours, is always an encouragement to all of our Red Roof team as we strive to continuously improve the quality of our services.Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future.Sincerely,NishayeRed Roof ManagementRediResponse Specialist

Dear Emily,Thank you for your review following your stay at Red Roof Inn Johnson City. It was regretful to have discovered that you weren’t thoroughly impressed with us during your recent stay. You indicated that the smell of the room hindered your stay, which was saddening to read. Guest feedback, like yours, aids Red Roof in improving our guest experience, so thank you for sharing with us. It would be our pleasure to provide better accommodations at any of our brand locations in the future. With thanks, Red Roof Management

Dear Joyce,The staff at the Red Roof Inn Johnson City and I would like to thank you for taking a moment to complete our survey from your recent stay. We are extremely happy to see that you had a wonderful experience, which resulted in your 5/5 score. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as our Red Roof team strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.Sincerely,NishayeRed Roof ManagementRediResponse Specialist

Dear Donald,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF INN JOHNSON CITY. It’s great to hear that you found our property to be suitable for your accommodation needs. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Antonio,Red Roof ManagementRediResponse Specialist

Thank you, Temesgen, for your recent review of your stay at the Red Roof Inn Johnson City. We' appreciate you you for acknowledging our prime location as well as our staff. We always enjoy hearing about the positive experiences our guests have at our hotels. Thank you again for sharing your experience, we look forward to your next stay at Red Roof.Sincerely,ChevaneseRed Roof Management RediResponse Specialist

Dear Holly We at the RED ROOF INN JOHNSON CITY are thrilled to have earned your perfect scoring of 5/5 in regard to your recent stay with us. In the future we would love for you to please consider adding comments to your survey about your stay to let us know what we are doing wrong and where we can improve to enhance our guest experiences. At Red Roof, your feedback is critical as we aim to provide clean, comfortable, affordable stays for all our guests. Thank you again for your scoring. We hope to see you again soon. Sincerely, Red Roof Management

Hello Aaron,Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN JOHNSON CITY and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip at Red Roof.Sincerely,AdraineRed Roof ManagementRediresponse Specialist

Dear Larry,Thank you for taking the time to share your feedback regarding your stay at the Red Roof Inn Johnson City. We sincerely appreciate your comments and are happy to hear you had a great experience with us, especially regarding that you were pleased with spotlessness of your room and the friendliness of our staff. Red Roof aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay.The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future!Sincerely,Red Roof Management

Dear SuzanneThank you for your review and your scoring of 5/5. We appreciate you taking the time to share your feedback regarding your experience with us. We at the RED ROOF INN JOHNSON CITY thanks you for your comments and are happy to hear you had a good experience with us. You highlighted your check in process was quick and convenient, our staff was nice, and your room was clean and comfortable. Our goal at Red Roof is to provide a clean and comfortable stay for all our guests, and we are proud to have achieved that with your visit. Comments like yours are always an encouragement as we aim to improve on the quality of our guest experiences by providing exceptional services. Thank you again for your kind words.The staff and I would love to provide you with another nice stay in the future.Sincerely,Red Roof Management

Thank you for taking a moment to leave a review, Jennifer. The staff and I at the Red Roof Inn Johnson City were disappointed to see your 6/10 score following your stay. While I am happy that you found our staff and location to be good, you mentioned that your stay was less than satisfactory. The pest you reported, the rusting lamp and the other listed issues that hindered your experience was truly saddening to read about. Please know that we work with a Pest Control company who regularly treats the property for pests as is standard in the industry. I have notified the property of your comments so they can work with the specialists to ensure everything is as it should be. Guest feedback, like yours, aids Red Roof in improving our guest experience, so thank you for sharing with us. It would be our pleasure to provide better accommodations at any of our brand locations in the future.With thanks, Red Roof Management

Hello Darlene, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN JOHNSON CITY and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip.Sincerely,Red Roof Management

Hello Crystal, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN JOHNSON CITY and I appreciate your 3/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip.Sincerely,Red Roof Management

Hello Wada,The staff at the Red Roof Inn Johnson City and I would like to thank you for taking a moment to complete our survey from your recent stay. We are extremely happy to see that you had a wonderful experience, which resulted in your 10/10 score. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as our Red Roof team strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.Sincerely,NishayeRed Roof ManagementRediResponse Specialist

Dear Jefferson,Thank you for taking a moment to share your feedback regarding your recent visit at the Red Roof Inn Johnson City. It is so rewarding to read that you had a nice stay with us. Our goal is to provide a clean and comfortable stay for all our guests and we're proud to have achieved that with your visit. Thank you again for sharing your experience, we look forward to your next stay at Red Roof.Sincerely,Red Roof Management

Hello Pamela,Thank you for being a guest here at our Red Roof Inn. We are happy to have served you and to have been able to provide you with a friendly/helpful customer experience. The feedback you’ve provided will be used to continually improve our hotel. Thank you for choosing Red Roof Inn Johnson City, Pamela. We hope to see you again soon. Sincerely, Red Roof Management

Hello Kayla,I am pleased to have had you as our guest at our Red Roof Inn. Your 5/5 score is much appreciated, Yet; we would love for you to consider adding comments to your survey in the future, to assist us in discovering what we’re doing well and how we can improve our service, to make your stay that much better.Thanks again, we do hope you will choose to stay with us again at Red Roof, so we can have the opportunity to provide you with an even better experience.Sincerely,Red Roof Management

Hi Kimberly,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Johnson City. It is so rewarding to read that you had a good encounter with us and we truly appreciate your kind remarks about our hotel and its sereneness. On your next stay at RedRoof should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,OnielRedRoof ManagementRediresponse Specialist

Hi Richard,I want to thank you for taking the time to post a review of your stay at the Red Roof Inn Johnson City. Our goal is to provide a clean and comfortable stay for all our guests and we’re proud to have achieved that with your visit. However, in the future, please consider adding additional details to your survey to let us know what we’re doing well and where we can improve. On your next stay at RedRoof should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,OnielRedRoof ManagementRediresponse Specialist

Hi Richard,I want to thank you for taking the time to post a review of your stay at the Red Roof Inn Johnson City. It is so rewarding to read that you had a great encounter with us and we truly appreciate your kind remarks about our hotel's convenience/sereneness. On your next stay at RedRoof should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,OnielRedRoof ManagementRediresponse Specialist