야외 수영장

푸꾸옥 드래곤 리조트 & 스파 여행 후기

3 out of 5
푸꾸옥 드래곤 리조트 & 스파
To 4, Ap Ong Lang, Phu Quoc, Kien Giang

이용 후기

8.6

훌륭해요

평점 10 - 훌륭해요. 151개 이용 후기 중 82개" "
평점 8 - 좋아요. 151개 이용 후기 중 49개" "
평점 6 - 괜찮아요. 151개 이용 후기 중 13개" "
평점 4 - 별로예요. 151개 이용 후기 중 2개" "
평점 2 - 너무 별로예요. 151개 이용 후기 중 5개" "

8.8/10

청결 상태

8.6/10

직원 및 서비스

8.0/10

편의 시설/서비스

8.4/10

숙박 시설 상태 및 시설

이용 후기

10/10 - 훌륭해요

Dae Woong

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
만족
2018년 8월에 3박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2017년 6월에 7박 숙박함
Thank you very much for your comments on recent stay at our resort. We are happy to learn that you overall satisfied with your stay. We wish to welcome you back in the future. With best regards, Tran Huu Anh Manager Phu Quoc Dragon Resort & Spa

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Had a great holiday
It was great! They were eager to help us at all times.

8/10 - 좋아요

Jin Sung 님, 호치민시

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
드래곤스파~!!
가격대비 방이 깔끔하고 넓었습니다. 리조트도 이쁘고 주변 소음도 없었지만, 객실내 wifi가 원활하지 않아불편을 느꼈습니다

10/10 - 훌륭해요

laurent

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Tres bien
Bel hotel avec une grande piscine, un excellent petit dejeuner sous forme de buffet. Les chambres sont spacieuses et propres. Personnel serviable et sympa. Seul bemol le bruit causé par un hotel en construction juste à coté.
2019년 7월에 4박 숙박함

8/10 - 좋아요

Ka Man

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
性價比高
酒店位置距離市中心大概15分鐘車程,出入必須依靠交通工具;但是酒店步行的距離內,就有餐廳食肆超級市場咖啡店等等,也能夠步行至沙灘,而且酒店的泳池也是十分乾淨;性價比高,適合在酒店休息或是游泳。
2019년 5월에 3박 숙박함

10/10 - 훌륭해요

Jason

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 5월에 2박 숙박함
답변 제공: Anh Tran 님, 2019년 6월 13일
Dear Jason, Thank you for your comments, and we are delighted that you enjoyed Phu Quoc Dragon resort & Spa hospitality. We look forward to welcoming you back to our resort soon. Best Regards, Phu Quoc Dragon resort & Spa

8/10 - 좋아요

실제 이용하신 고객

2019년 4월에 6박 숙박함
답변 제공: Anh Tran 님, 2019년 5월 19일
Dear Anonymous, Thank you for your comments. We look forward to welcoming you back to our resort soon. Best Regards, Phu Quoc Dragon resort & Spa

10/10 - 훌륭해요

Marta

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice stay in bungalow
Everything was ok. Breakfast was tasty, to the beach about 500m. Free bicycles but poor conditions :)
2019년 4월에 5박 숙박함
답변 제공: Anh Tran 님, 2019년 6월 13일
Dear Marta, Thank you for your comments, and we are delighted that you enjoyed Phu Quoc Dragon resort & Spa hospitality. We look forward to welcoming you back to our resort soon. Best Regards, Phu Quoc Dragon resort & Spa

8/10 - 좋아요

실제 이용하신 고객

2019년 4월에 13박 숙박함
답변 제공: Anh Tran 님, 2019년 5월 3일
Dear Sir/Madam, Thank you very much for your excellent review on your recent stay. We are looking forward to welcome you back in a near future. Best Regards, Phu Quoc Dragon resort & Spa

10/10 - 훌륭해요

JennyDG

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The resort and its services are great. We enjoyed the variety of food for breakfast. Room is clean and staff are helpful.We had a great time.
2019년 3월에 4박 숙박함
답변 제공: Anh Tran 님, 2019년 4월 3일
Dear JennyDG, Thanks so much your choosing our resort. We hope you enjoyed when you stay at the resort. We look forward to seeing you in the future. Best Regards, Phu Quoc Dragon resort & Spa

8/10 - 좋아요

IDAS

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Mosquitos are killing us
Everything was good except too many mosquitosssss that we cannot sleep well. Other than that, it’s very nice!
2019년 2월에 3박 숙박함
답변 제공: Anh Tran 님, 2019년 4월 3일
Dear IDAS, Thanks so much your feedback on Expedia.com. We look forward to seeing you in the future. Best Regards, Phu Quoc Dragon resort & Spa

10/10 - 훌륭해요

Thomas

좋아요: 청결 상태, 직원 및 서비스
2019년 2월에 4박 숙박함
답변 제공: Anh Tran 님, 2019년 4월 3일
Dear Mr Thomas, We hope you have a great time to stay with us. We look forward to welcoming you back in the near future. Best Regards, Phu Quoc Dragon resort & Spa

2/10 - 너무 별로예요

Amanda

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Oacceptabelt
Detta är det sunkigaste stället jag bott på, det var värre än ett 1-stjärnigt hostel i Saigon. Iallafall superiorrummen, dom borde inte ens få ligga ute att boka, så sjukt äckliga. Hela badrummen var fulla med mögel i väggarna, taklamporna var överfulla med döda kryp och bara allmänt slitet och nedgånget, även sämst dusch som inte hade något tryck i sig och spolade vattnet i intervaller. Verkligen oacceptabelt. Vi fick se två rum och de var lika ofräscha båda två. Vi stod ut två nätter innan vi drog därifrån. BOKA INTE superiorrummen! Bra frukost annars och helt ok trädgård.
2019년 1월에 6박 숙박함
답변 제공: Anh Tran 님, 2019년 4월 3일
Dear Amanda, Thank you so much for your enjoyable stay at our hotel . It's very kind of you to spent your time for review . However, your great feedback pay us to attention our room. We will notice your comment to our management for improving quality. Thank you once again your review and we wish to serve you better on your next trip. Thanks & Best Regards, Phu Quoc Dragon resort & Spa

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스
별로예요: 객실의 편안함
2019년 1월에 12박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

Phu Quoc Dragon Resort could have been better
Mushroom grow in the bathroom, lizards visit at night, lots of dogs bark at night and on a noisy road if you are unlucky. On a positive side, huge accomodations, walking distance to restaurants and shops, nice pool, good buffet breakfast. Staff hardly speaks English but they are thoughtful. They even gave us a cake on our son’s birthday.
2019년 1월에 5박 숙박함

8/10 - 좋아요

V

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 객실의 편안함
Nice hotel next to a school, but that was no bother. Big room, big bed. did not try the pool, but saw guests swimming. nice breakfast with some selection of Asian and Western foods (pancakes, eggs in all forms and shapes), some cold cuts. The major drawback of the hotel is total lack of soundproofing in the rooms. I could hear guests talking, going to the bathroom, coughing, in the unit next door. Did not feel any privacy. Receptionists were obliging but could use some better English. the beach is 10 min stroll away, or 5 min by a golfcart provided by the hotel. Offer free transfer to the main town, but the prices are pretty much the same. Well-kept, civil place amid palm trees, dusty roads, construction frenzy, family-run restaurants, fruit stalls, garbage on the curbs and other features of the Vietnamese rustic landscape which we came to love so much.
2019년 1월에 4박 숙박함
답변 제공: Dragon resort 님, 2019년 1월 23일
Thank you so much for your review. It's a motivation for us in this time. Hope to see you!

8/10 - 좋아요

Joonas

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
2019년 1월에 3박 숙박함
답변 제공: Phu Quoc Dragon 님, 2019년 1월 23일
Thank you so much! See you next time!

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 숙박 시설 상태 및 시설
Mouldy room, lack of maintenance
The resort has huge potential but unfortunately it lacked general TLC and had substantial maintenance issues. First the positives, it was a lovely setting, near to restaurants, within a 10 minute walk to the beach and within a 15 minute drive to the night market. Now the negatives. Our bathroom was very mouldy - see pictures attached. Our bed room was also mouldy but at least attempts had been made to remove it. The pool lacked maintenance, e.g. one sun lounger had a broken leg and instead rested on a pile of stones. The cooked breakfast (freshly made omelette and fried eggs) was nice but the fruit had insects crawling on them. Overall, we were really disappointed, especially as we had read good reviews and the room was not particularly cheap. We stayed at similarly priced properties in Vietnam and they were all okay. We would not stay again.
2019년 1월에 2박 숙박함
답변 제공: Phu Quoc Dragon 님, 2019년 1월 23일
I apologize you for this inconvinience. We will solve this problems and try to improce in future.

8/10 - 좋아요

Ola

좋아요: 직원 및 서비스, 객실의 편안함
Lugnt och trevligt men i behov av fix
Det började med att vi fick två rum istället för 2-rumslägenhet som var bokat och bekräftat. Rummen var trevliga, en gemensam bugalow, men inte optimalt för familj med tre barn. Resorten har utmaningar med nytt mgmt och personalomsättning, säker inget unikt för orten. Mycket vänlig och trevlig personal som gör allt för att få gäster att trivas.Språkbarriärer hanteras med tålamod. Mysig resort med lummig trädgård och pool. Rummen vi hade var trevliga men i behov av renovering. Andra rum var direkt sunkiga. Trevilg och mysig atmosfär väger upp för övriga tillkortakommanden.
2018년 12월에 14박 숙박함
답변 제공: Phu Quoc Dragon 님, 2019년 1월 23일
Thank you so much for your review! Hope to see you next time!

8/10 - 좋아요

실제 이용하신 고객

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The Staff and the Bungalow was good, the Pool need some Renovation . But still ok. Breakfast is good too, All in all a pleasant Stay there, recommended
2018년 12월에 7박 숙박함
답변 제공: Phu Quoc Dragon 님, 2019년 1월 23일
Thank you for your review! We will try to improve everything in future!

6/10 - 괜찮아요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Property is overall OK / Nice and staff is great. However our room was bordering with school and we had significant level of kids noise from 7am till 4/5pm. We asked twice to change our room but it did not happen. Breakfast is excellent and beach near by (15 min walk, 7 min bike ride) is beautiful and not busy.
2018년 12월에 4박 숙박함

4/10 - 별로예요

Courtney

별로예요: 청결 상태, 직원 및 서비스, 객실의 편안함
Worst hotel service I’ve ever had...
Worst service I’ve had at a hotel, and I’ve stayed at quite a few whilst travelling... we only stayed one night. Started by the hotel forgetting to pick us up from the airport (despite repeated email confirmation 2 days prior), they told us to just get in a taxi when we called them, no apology or offer to pay the taxi etc. Upon arrival they said they were confused and forgot to arrange the transfer. The second was forgetting to return our passports to us (this is also us to blame). We checked out of the hotel and the receptionist didn’t check our room folder where they held them after check in. Luckily we moved to a hotel 10 minutes drive away, so could return by taxi. The third is me having to negotiate a goodwill gesture as a result of the airport transfer mess-up. This is customer service 101 when you mess-up as a company! The room was ok. The bedroom was clean and to a good standard. The bed was massive, but was extremely hard! The bathroom needed some maintenance; lots of damp / discolouring on the walls and door knobs nearly falling off. Pool is in pretty good condition. The mushroom rain shower was not in use whilst we were there. Quite a few tiles missing from the pool. WiFi is ok at its best. It frequently drops out for an hour or so then reconnected (both at the pool and in the room). Not many bicycles to rent for the number of rooms.
2018년 12월에 1박 숙박함

8/10 - 좋아요

Aleksandr

별로예요: 청결 상태
2018년 10월에 12박 숙박함
답변 제공: HKS 님, 2018년 11월 7일
Thank you for your review! Regards, Phu Quoc Dragon

10/10 - 훌륭해요

Ingrid

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Relaxing place
Very relaxing accommodation. Great swimming pool. We enjoyed our breakfasts and dinners at the resort. Staff were nice and very helpful.
2018년 9월에 3박 숙박함
답변 제공: HKS 님, 2018년 11월 7일
Dear Ingrid, Thank you so much for choosing Phu Quoc Dragon on your vacation. Your review is our motivation for developing in the future. We hope to welcome you on next time. Regards, Phu Quoc Dragon

10/10 - 훌륭해요

Michael

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The room(bungalow) was astonishing, clean and well kept. The reception and definitely their security/handyman was just the best. Very helpful and went above and beyond. Cause of the rainy season anything surrounding the hotel was either closed or under construction, which made the hotel feel a bit isolated.
2018년 8월에 3박 숙박함

8/10 - 좋아요

Annette

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Quiet and relaxed
Waitress was pretty sour but overall the staff were very helpful. The paths are super slippery in the rain but it was a good place to stay, quiet and relaxed. Villas were clean and tidy with everything you need for a great stay.
2018년 8월에 3박 숙박함

6/10 - 괜찮아요

Juliana

좋아요: 객실의 편안함
2018년 6월에 4박 숙박함

10/10 - 훌륭해요

Sarah

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great value for money
Great hotel. Comfortable, spacious rooms and not too busy. Only negative is that they should have someone cleaning out the pool a couple more times per day.
2018년 5월에 7박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The staff is extremely nice and helpful.
2018년 2월에 3박 숙박함

8/10 - 좋아요

JeanPierre 님, Changzhou Jiangsu, China

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Bon rapport qualité prix
Owner is very nice. Breakfast very good for Phu Quoc. Close the best beach ( Ong Lang beach)
2018년 6월에 2박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Fint og hyggeligt
Vi havde 5 dejlige dage her. Poolen er lækker, men området omkring er ret slidt. Personalet er meget søde og hjælpsomme.
2018년 5월에 6박 숙박함

8/10 - 좋아요

Camille

좋아요: 청결 상태, 숙박 시설 상태 및 시설
Paisible
Petit havre de paix dans la forêt à l'écart de la ville de Duong dông, avec tout de même de nombreux restaurants dans la rue d'à côté. Bungalow propre et spacieux avec un grand lit double un peu dur à notre goût. Petit déjeuner à améliorer! Accès plage à 5 Minutes à pieds ou par golfette gratuite depuis l'hôtel.
2018년 5월에 4박 숙박함

8/10 - 좋아요

Fernando

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 직원 및 서비스
Great hotel but don't take any promotions offered
Excellent hotel.very nice rooms and great swimming pool. Staff is very friendly and nice. Level of english is very poor and it is very difficult to communicate. Also very disorganized, there were never pool towels available except at 10.00 as there was no register and clients would hoard towels so later clients had none. The beach is more than the advertised 500m away but there is a shuttle on the way there that is not advertised and free bicycles. A more serious matter was that we were offered a meal included package at Hotels.com and whenwe got there there was no meal (or any system in place for meals included) and staff couldn't understand the concept. The only reply was breakfast free, in restaurant you have service but not free. It was not about the money (it was an extra 9 euros per night) it's about being cheated out of what you are offered!!! So don't take any promotions!
2018년 5월에 3박 숙박함

10/10 - 훌륭해요

Antonella Sol

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Recomendable hotel
Espectacular hotel!!! Habitación muy espaciosa , limpia y muy linda! El personal muy amigable , bien ubicado y cerca de la playa. El desayuno estuvo muy bien
2018년 5월에 3박 숙박함

8/10 - 좋아요

masanori

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
初めてのフーコックでしたが、期待以上に快適でした。 ただwifiがまったく繋がらないのが、マイナスです。それ以外は場所も綺麗なビーチにも近く、ホテルの前の道はこの辺の唯一のレストランなどが集まっている所で不便は無いです。 私はレンタルバイクをホテルで3日間借りて島を走りまわりました。
2018년 5월에 3박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
A little OASIS
I did a lot of research before selecting a resort to stay in Phu Quoc. There were many choices but I was relieved when we got to the Phu Quoc Dragon Resort that I had made the right choice for my family. We had 4 rooms by the pool. It appears that all the rooms are of similar sizes, just location and view which I don't see any being bad or unpleasant. The room was very spacious and bathroom was really nice. We had a great time staying for 4 nights. It is not by the beach (about 10 minute walk). Do bring the resort towel when you go to the beach. The resort's restaurant was decent. Breakfast was included and was really great. Plentiful and changes variety each day during our 4 day stay. The resort is also very close to many great restaurants in Ong Lang beach area (which is MUCH preferred than Long Beach after I experienced Long Beach). It was nice and quiet. Staff speaks decent English and all were very pleasant and helpful. A cab ride from Phu Quoc airport was about 30 minutes and cost us 300,000 VD. I do recommend calling the resort to see if an airport pick up can be arranged for a fee. They also provided free shuttle into "downtown" Phu Quoc twice a day, allowing time for some shopping and change of scenery.
2018년 4월에 4박 숙박함

10/10 - 훌륭해요

Henrik

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Bra frukost och vänlig personal ren och fin pool

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Good value hotel, needs some tlc
Good points - location. Lots of good restaurants nearby and walkable (20 mins) to Ong Lang beach - breakfast - spacious room and bathroom - staff reasonably helpful ( not always quick to respond) - nice pool and garden - cheap Not so good - cushions on sun loungers have seen better days - generally needs a bit of maintenance. We enjoyed our stay and would probably stay again if we came back to Phu Quoc.
2018년 4월에 3박 숙박함

10/10 - 훌륭해요

Anna

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Loved it...!
Vi havde et super fint ophold på dragon resort. Stedets grønne arealer er meget vedligeholdte og det er en fornøjelse at gå igennem. Stranden er under 10 min væk på gåben. En del af stranden bliver holdt ren af personalet fra mango Bay, hvilket er super skønt. Vi foretrak denne strand frem for long Beach. Der er en masse spisesteder lige udenfor hotellet og vi har prøvet de fleste af dem på vores 6 dage på hotellet. Vi elskede poolområdet, og der var altid solsenge nok. Morgenmaden var også god. Alt i alt et super skønt og afslappende ophold.

8/10 - 좋아요

Philippe

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함

8/10 - 좋아요

Emese

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함

10/10 - 훌륭해요

tracy 님, HK

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
it was great. nice breakfast and wonderful pool. lovely staff
2018년 3월에 2박 숙박함

8/10 - 좋아요

Jennie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2018년 2월에 16박 숙박함

10/10 - 훌륭해요

Håkan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 3월에 4박 숙박함

10/10 - 훌륭해요

Laurent 님, Chouvigny france

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Un havre de paix à Ong Lang
Un écrin de verdure magnifique, un personnel attentif à vous satisfaire, un restaurant un peu cher (tout est relatif vu le niveau du change) mais de qualité;Un petit déjeuner très varié et ponctué de spécialités locales (excellents ban xéo);Une piscine rafraichissante ,une chambre à l'étage spacieuse. ( La douche pourrait être améliorée). La navette électrique pour la plage.tout ici est fait pour le plaisir des vacanciers loin (20 mn en taxi pour 80000 dongs environ soit 3€) de l'agitation de Duong Duong....
2018년 2월에 4박 숙박함

6/10 - 괜찮아요

Annette

좋아요: 청결 상태, 직원 및 서비스
Litet mediokert hotell
Hård säng. Tråkig frukost. Otroligt lyhört, man hör allt vad grannen pratar om trots normal samtalston. Solstolarna av trä höll på att ruttna sönder och många av dem obrukbara. Vi var här vid samma tidpunkt förra året och mycket har tyvärr försämrats sedan dess. Allt är dock inte negativt - poolen härlig och mycket vänlig och serviceminded personal.

10/10 - 훌륭해요

Brian

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice little gem
This is a hotel that will go above and beyond to make their guests feel at home - in our case we had a room adjoining with another couple that we were travelling with that didn't work. We we're accommodated and upgraded. (Nice touch) beach is close but they have a golf cart and driver to take you down and pick you up. In short you cannot go wrong staying here - you will be made to feel at home and appreciated. Great stay and would highly recommend.
2018년 2월에 2박 숙박함

10/10 - 훌륭해요

Anna

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 1월에 14박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Dragon
Mycket trevligt, väldigt lugnt hotell. En lite bit att gå till stranden men transport fanns om man ville. Frukost bra. Poolen ren. Transport till byn gratis.Bor gärna här igen.
2018년 1월에 6박 숙박함