객실에서 보이는 전망
예약 가능 여부 확인

에스콧 센트럴 우시 여행 후기

4.5 out of 5
에스콧 센트럴 우시
No. 288, Zhongshan Road, Liangxi District, Wuxi

이용 후기

8.8

훌륭해요

평점 10 - 훌륭해요. 31개 이용 후기 중 20개" "
평점 8 - 좋아요. 31개 이용 후기 중 6개" "
평점 6 - 괜찮아요. 31개 이용 후기 중 2개" "
평점 4 - 별로예요. 31개 이용 후기 중 2개" "
평점 2 - 너무 별로예요. 31개 이용 후기 중 1개" "

9.2/10

청결 상태

9.0/10

직원 및 서비스

7.0/10

편의 시설/서비스

8.6/10

숙박 시설 상태 및 시설

8.0/10

친환경

이용 후기

10/10 - 훌륭해요

Tae Wha

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
경치좋고 방 깨끗하고 전부 좋음
2018년 2월에 2박 숙박함
답변 제공: Jodie 님, 2018년 2월 26일
It was a great pleasure having you stay at Ascott Central Wuxi. Thank you for sharing your feedback about your stay experience with us, we looking forward to have you back soon.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
답변 제공: Inka 님, 2017년 6월 2일
Thank you for your kind feedback and looking forward to have you back soon.

10/10 - 훌륭해요

JINSEON

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
위치 / 접근성 / 친절함 좋음
지하철역 주변으로 시내 중심에 위치하고 있습니다. 쇼핑이나 위락시설 이용하기에 최적화된 장소입니다.

6/10 - 괜찮아요

Jonathan

출장 여행
별로예요: 숙박 시설 상태 및 시설
Three problems: 1. Many electrical sockets in the room did not work. 2. The smoke alarm went off every time I had a hot shower. Then staff interrupted me asking if I was smoking in the room. Rude. 3. Worst of all, the sauna in the health club was closed. If I pay that much money, I expect all health club facilities to be functioning.
2024년 3월에 2박 숙박함
답변 제공: Franky 님, 2024년 4월 8일
Dear Guest , Thank you for providing feedback about your stay at Ascott Central Wuxi. We are going to improve facilities and equipment, we hope you can see our change when you come back next time.

10/10 - 훌륭해요

Katherine

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 3박 숙박함

10/10 - 훌륭해요

Ted

출장 여행
좋아요: 청결 상태, 객실의 편안함
Room with a view
Heerlijke ruime kamer met prachtig uitzicht
2023년 10월에 3박 숙박함
답변 제공: Franky 님, 2023년 11월 16일
Dear Guest , Thank you for providing feedback about your stay at Ascott Central Wuxi. I’m thrilled that you enjoyed the experience and give the good comments to us . I will be sure to pass on your wonderful comments to the team, and we will continue to keep the good standards of service for all the guests. We look forward to welcoming you back soon.

10/10 - 훌륭해요

Charlie 님, Muang Bang Phli

출장 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Overall, Ascott Central Wuxi was a very good location for the vibe and within walking distance to mall, restaurants, movie theater, etc. Only comment: 8th floor carpet leading to dining area was very dirty/soiled - appears similar to water stain that worsened over time. My suggestion is for hotel management to replace immediately.
2023년 7월에 4박 숙박함
답변 제공: Franky 님, 2023년 7월 12일
Thank you for your kind advice. I already told the housekeeping and engineering department to deal with it.hope you can see the difference when you come back

2/10 - 너무 별로예요

Alex

가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
That was once a very nice hotel but not anymore. Before our arrival, we have explicitly notified the hotel our precise arrival time (which would be a bit late in the evening) and have also explicitly requested for a room on a high floor. But then the check-in process was expectedly painful - we needed to remind the staff several times in multiple languages (first in English, then in their native tongue) during the check-in process that we were checking in before we were seriously served. They have taken no attention on our request and despite the fact the hotel was pretty empty, they ended up allocating us the most torn room on the lowest floor of their hotel - the toilet of that room was absolutely disgusting. We are paying the full rate (around 2-3 times more expensive than a similar hotel room nearby). Totally disappointed. And that's just the beginning, during the stay we encountered various issues (some of the lamps were not working, the toilet was extremely dirty and get congested from time to time, the TV couldn't be turned on - all kinds of issues one would expect from a really cheap and poorly managed hotel), we consider the whole stay as a lesson learned, and we are definitely not returning.
2023년 4월에 4박 숙박함

8/10 - 좋아요

Thomas

좋아요: 청결 상태, 객실의 편안함
kitchen in room
central location , good rooms, clean, nice views. kitchen in room with washing washing, dryer, oven, cooker. very convenient
2021년 3월에 2박 숙박함

10/10 - 훌륭해요

Camil

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2019년 9월에 2박 숙박함

10/10 - 훌륭해요

TSUNGCHUN

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 8월에 5박 숙박함

10/10 - 훌륭해요

Marcio

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Wonderful hotel in Wuxi - China
That was my 3rd time in Wuxi, and the 2nd in this hotel. It is really wonderful place. Very comfortable, the room is amazing, my room was in the 43rd floor with an incredible city view. The breakfast was very nice, but the corridors was a little dirty, nothing that comprised the hotel quality. It is very well located. I recommend it in any kind of trip, business or vacation.
2019년 5월에 1박 숙박함

10/10 - 훌륭해요

Hung chih

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 6월에 3박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Over expectation.The room is big and clean. Will choose it again.
2018년 9월에 1박 숙박함

8/10 - 좋아요

Marcio

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excellent hotel in Wuxi downtown.
This hotel is located in the center of Wuxi, with several shopping centers and places to visit. I spent 10 days on a business trip and the room was really wonderful with a small kitchen and washing machine included. My room was on the 41st floor and had a wonderful view of the city, with beautiful towers and scenery. The hotel restaurant could be better, there is a small diversity of international food.
2018년 7월에 10박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
整修前後差異大
整修後,房間整體被壓縮,高樓層天花板較整修前低,有壓迫感．
2018년 8월에 1박 숙박함
답변 제공: Guest Service 님, 2018년 8월 23일
尊敬的客人，感谢您下榻无锡雅诗阁云蝠服务公寓并分享您的入住体验。无锡雅诗阁云蝠服务公寓位于无锡最繁华的市中心，周边交通设施便利。公寓配备设备齐全的厨房和具有自动烘干功能的洗衣机，无论您在无锡是为了商旅或者休闲娱乐，无锡雅诗阁云蝠服务公寓会让您感觉像家一样。公寓于2016年4月正式开业，暂未进行整修。再次感谢您选择无锡雅诗阁云蝠服务公寓，公寓全体员工真诚期待您的再次光临！

8/10 - 좋아요

MASAHIKO

좋아요: 청결 상태, 객실의 편안함
いろいろな面で便利なホテルです。
とにかく市の中心で便利です。 2本の地下鉄の駅がすぐそばにあるので交通の便もいいです。 また、アパートメントタイプなので洗濯機や調理器具などもあり、過ごしやすいホテルでした。

10/10 - 훌륭해요

Chiyu

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 1월에 1박 숙박함

10/10 - 훌륭해요

Riza

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2017년 7월에 2박 숙박함

4/10 - 별로예요

Richard

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2017년 6월에 2박 숙박함
Thank you for taking the time to provide us with your feedback. We are sorry to hear about your disappointment with our service and that we could not make your stay more comfortable. While we constantly strive to maintain the highest standards of customer satisfaction, regrettably, on this occasion, we have fallen short of our key objective. I therefore wish to extend to you my sincere apologies. I would like to assure you that I have personally addressed this issue with the staff concerned and will ensure that we will provide you meticulous service in the future to meet your needs. Once again, please accept our apologies and do not hesitate to let me know if I can be of any assistance to you anytime. We look forward to welcoming you again at any one of our serviced residences.

4/10 - 별로예요

실제 이용하신 고객

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 직원 및 서비스
Nice Hotel Downtown with Bad Service
This is a nice hotel, I have stayed there twice now. The rooms are clean and comfortable, the city views are fabulous. It's a great location downtown, right next to many malls and restaurants. Subway right outside the hotel doors. Breakfast fare is adequate, everyone can find something to eat, although not at all on the same level as other hotels at this price point. It's good for families because of the many amenities - like kitchen, washer/dryer, dishwasher. Or for anyone who plans to stay in Wuxi more than a handful of days and would like more of the comforts of home. The swimming pool is nice and there is a kids play area for young children. My disappointment with the hotel is the service. Both times I've gone to the hotel I've had bad experiences with the front desk. Service at hotels in China is usually disappointing so if you are used to that, maybe the other qualities of the hotel will compensate that loss. For me personally, to spend $190 or 1,380 rmb on a room per night and to have to spend the last part of my stay dealing with employees who do not show any care or concern about customer satisfaction was upsetting. I've lived in China nine years, and after 2 visits to this hotel, I'm done. Wouldn't recommend it and wouldn't go back because this place lacks value - high cost, but low service. I suggest you try the Intercontinental, or the Hyatt if you want to be downtown.
답변 제공: Terry 님, 2017년 6월 2일
Thank you for your kind feedback, we are sorry to hear about your disappointment with the service and that we could not make your stay more comfortable, we will improve our service and looking forward to have you back soon.

10/10 - 훌륭해요

Andy100w 님, Los Angeles

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice location, nice hotel!
This hotel is very centrally located and is next to the intersection of the two subway lines of Wuxi. It is very clean and its appliances in the room are top notch.
view from my room on 47th floor
combined washer/dryer
microwave oven
답변 제공: Terry 님, 2017년 5월 27일
Thank you for your kind feedback, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our guests motivates us to further improve our commitment to delivering good service. Looking forward to have you back soon.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excellent place as home away from home
Location of hotel is conveniently connected to high speed train station by subway. Plenty of choices for food and entertainment around within walking distance. Staff are well trained and helpful. One critical shortfall however is the way the building management in handling cleaning of exterior glass panels. Water is showering on pedestrian walkway without any warning or sheltering precaution. This is obviously unacceptable.

10/10 - 훌륭해요

Shin Huay

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
3Minutes to Metro Station
Good service, well trained and helpful front desk. Well equipped apartment with washing machine, a big fridge, oven etc.

8/10 - 좋아요

carl

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Centrally located, very nice place, great value

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함

10/10 - 훌륭해요

Kevin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Easy access via subway. High quality and good value. Staff friendly and approachable, Breakfast very good, many choices. Looking forward to a return Kevin Erina, Australia

10/10 - 훌륭해요

SPENCER 님, Taiwan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
A wonderful stay
Very nice

6/10 - 괜찮아요

Alex 님, California

좋아요: 숙박 시설 상태 및 시설
New hotel
We stayed at a room on the lowest 41st floor. The floor was full of dirt. We have two people, but the toiletries were only enough for one person.