Dear Valued guest, Bonjour! Thank you for your recognition of Sofitel Kunming, we appreciate your recommendation and we are delighted that you enjoyed your stay with us. As the first Sofitel brand hotel in Kunming, we have been committed to providing a wonderful experience for every guest. Taste delicious food and enjoy the unbelievable view at a height of 200 meters, it will give you an incredible experience. I will personally ensure that your message is share with the entire departments and we hope you can come back again and we are confident that you will have a perfect experience upon your next visit. Sincerely, Emmy CHENG Quality & Guest Experience Manager Sofitel Kunming

Dear Valued Guest, Thank you for your feedback, please feel free to contact us on h8529-gm3@sofitel.com and share with us more specific details, we would like to learn more from you. Look forward to welcoming you back again soon. Best regards, Hilary XU Guest Experience Manager

Dear Eric, Bonjour! Thank you for your recognition of Sofitel Kunming, we appreciate your recommendation, and we are delighted that you enjoyed your stay with us. As the first Sofitel brand hotel in Kunming, we have been committed to providing a wonderful experience for every guest. Taste delicious food and enjoy the unbelievable view at a height of 200 meters, it will give you an incredible experience. I will personally ensure that your message is share with the entire departments and we hope you can come back again, and we are confident that you will have a perfect experience upon your next visit.

Dear Ling-Ling, Bonjour! Thank you for your recognition of Sofitel Kunming, we appreciate your recommendation and we are delighted that you enjoyed your stay with us. As the first Sofitel brand hotel in Kunming, we have been committed to providing a wonderful experience for every guest. Taste delicious food and enjoy the unbelievable view at a height of 200 meters, it will give you an incredible experience. I will personally ensure that your message is share with the entire departments and we hope you can come back again and we are confident that you will have a perfect experience upon your next visit.

Dear valued guest, Bonjour!Thank you for your recognition of Sofitel Kunming, we appreciate your recommendation and we are delighted that you enjoyed your stay with us. As the first Sofitel brand hotel in Kunming, we have been committed to providing a wonderful experience for every guest. Taste delicious food and enjoy the unbelievable view at a height of 200 meters, it will give you an incredible experience. Thanks for your review and we hope you can come back again and we are confident that you will have a perfect experience upon your next visit.Sincerely,Emmy CHENGQuality & Guest Experience Manager Sofitel Kunming

Dear valued guest, Bonjour!Thank you for your recognition of Sofitel Kunming, we appreciate your recommendation and we are delighted that you enjoyed your stay with us. As the first Sofitel brand hotel in Kunming, we have been committed to providing a wonderful experience for every guest. Taste delicious food and enjoy the unbelievable view at a height of 200 meters, it will give you an incredible experience. I will personally ensure that your message is share with the entire departments and we hope you can come back again and we are confident that you will have a perfect experience upon your next visit.Sincerely,Emmy CHENGQuality & Guest Experience Manager Sofitel Kunming

Dear guest, Thank you very much for choosing to stay at the Sofitel Kunming Hotel and giving us your feedback. If you could further inform us which facilities or services in the hotel did not meet your expectations, or provide us with some suggestions, it would be beneficial for us to further improve and enhance. I hope you can witness the growth of the hotel with us. Sincerely looking forward to your next visit.Warm regards,Emmy

尊敬的宾客：十分感谢您选择入住昆明索菲特大酒店，并给予酒店好评。作为雅高集团旗下的高端酒店品牌，我们一直致力于将法式酒店的精致与优雅与本地文化相融合，为每一位宾客带来美妙绝伦的入住体验。真诚期待您的再次光临。

Dear guest: Thank you very much for choosing to stay at Sofitel Kunming Hotel and had comment of hotel. I am sorry to hear that this stay did not meet your expectations, please allow me to show my sincere apologies to you. At meanwhile, we also want to know more about the specific details of your stay, so that we can make targeted improvements and upgrades. You are welcome to call the hotel at any time. Thank you again for your feedback. We sincerely hope to offer you with better service in the near future.

お客様 ソフィテルホテル昆明を選んでいただき、ありがとうございます。フィテルホテル昆明。 は西山区の中心部に位置し、地理的に優れたロケーションにあり、出かけるのに便利です。また、ジョイシティのデパートと南アジアのビジネス地区にも隣接しています。ホテルの 中には27階から381室の客室とスイートがあります。そして、中から昆明ならではの美しい風景がみられます。昆明で最初のソフィテルブランドホテルとして、フランス文化と雲南民族文化を融合し、すべてのお客様に素晴らしいサービス体験を提供することを目指しています。 お客様の満足は私たちの前向きな原動力です。 また皆様のご体験をお聞かせいただき、誠にありがとうございます。近い将来、より良いサービスを提供できることを心から願っております。

Dear Valued guest, Bonjour! Thank you for your recognition of Sofitel Kunming, we appreciate your recommendation and we are delighted that you enjoyed your stay with us. As the first Sofitel brand hotel in Kunming, we have been committed to providing a wonderful experience for every guest. Taste delicious food and enjoy the unbelievable view at a height of 200 meters, it will give you an incredible experience. I will personally ensure that your message is share with the entire departments and we hope you can come back again and we are confident that you will have a perfect experience upon your next visit.

Dear Valued guest, Bonjour! Thank you for your recognition of Sofitel Kunming, we appreciate your recommendation and we are delighted that you enjoyed your stay with us. As the first Sofitel brand hotel in Kunming, we have been committed to providing a wonderful experience for every guest. Taste delicious food and enjoy the unbelievable view at a height of 200 meters, it will give you an incredible experience. I will personally ensure that your message is share with the entire departments and we hope you can come back again and we are confident that you will have a perfect experience upon your next visit.

Dear Guest, Bonjour! We very much appreciate your comments regarding your stay at the Sofitel Kunming. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

尊敬的宾客，非常感谢您选择入住昆明索菲特大酒店。作为昆明首家索菲特品牌酒店，我们一直致力于将法式奢华酒店的精致与优雅与本地文化相融合，带给宾客美妙绝伦的入住体验。相信不论是商务出行，还是度假出游，细致周到的服务及安全舒适的环境一定是您的选择酒店的首要考虑，而这就是昆明索菲特能带给您的。希望您能向朋友推荐我们，并期待您的再次光临。

Dear Valued guest, Bonjour! Thank you for your recognition of Sofitel Kunming, we appreciate your recommendation and we are delighted that you enjoyed your stay with us. As the first Sofitel brand hotel in Kunming, we have been committed to providing a wonderful experience for every guest. Taste delicious food and enjoy the unbelievable view at a height of 200 meters, it will give you an incredible experience. I will personally ensure that your message is share with the entire departments and we hope you can come back again and we are confident that you will have a perfect experience upon your next visit. Sincerely, Emmy CHENG Guest Experience Manager Sofitel Kunming

Dear Valued guest, Bonjour! Thank you for your recognition of Sofitel Kunming, we appreciate your recommendation and we are delighted that you enjoyed your stay with us. As the first Sofitel brand hotel in Kunming, we have been committed to providing a wonderful experience for every guest. Taste delicious food and enjoy the unbelievable view at a height of 200 meters, it will give you an incredible experience. I will personally ensure that your message is share with the entire departments and we hope you can come back again and we are confident that you will have a perfect experience upon your next visit. Sincerely, Emmy CHENG Guest Experience Manager Sofitel Kunming

Dear Valued guest, Bonjour! Thank you for your recognition of Sofitel Kunming, we appreciate your recommendation and we are delighted that you enjoyed your stay with us. As the first Sofitel brand hotel in Kunming, we have been committed to providing a wonderful experience for every guest. Taste delicious food and enjoy the unbelievable view at a height of 200 meters, it will give you an incredible experience. I will personally ensure that your message is share with the entire departments and we hope you can come back again and we are confident that you will have a perfect experience upon your next visit. Sincerely, Emmy CHENG Quality & Guest Experience Manager Sofitel Kunming

Dear guest, Thank you very much for choosing to stay at Sofitel Kunming Hotel and give us a comment. If you can further inform us which facilities in the hotel do not meet your expectations, or provide us with some reasonable suggestions, this will help us to further improve and upgrade. Hope you can witness the growth of the hotel with us. Sincerely look forward to your coming again. Warm regards, Emmy CHENG Guest Experience Manager Sofitel Kunming

Dear guests, Bonjour! Your satisfaction is our driving force. Thank you very much for your trust and support in our hotel. I hope you can continue to support us. We will redouble our efforts to provide you with better service! Best regards, Emmy CHENG Quality & Guest Experience Manager

Dear Guest, Thank you very much for your kind words. We are delighted that you enjoyed your stayed at the Sofitel Kunming. We are indeed very proud of our Ambassadors. They comparing us to some of the great hotels in these destinations are such a rare honor. Thank you! We welcome you back to Kunming again soon.

Dear Guest, Thank you for choosing Sofitel Kunming and sharing your pleasant experiences with us. Sofitel Kunming is a young and energetic hotel, we want to show our valuable guests the charm of our hotel in French way and provide the warm, considerate service to every customer. Thank you for your sharing and nice comment again. We look forward your next wonderful stay with us.

Dear Guest, Thank you for choosing Sofitel Kunming and sharing your pleasant experiences with us. Sofitel Kunming is a young and energetic hotel, we want to show our valuable guests the charm of our hotel in French way and provide the warm, considerate service to every customer. Thank you for your sharing and nice comment again. We look forward your next wonderful stay with us.

Dear Guest, Thank you for choosing Sofitel Kunming and sharing your pleasant experiences with us. We indeed are very glad to know that you were really satisfied staying with us. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you! We welcome you back to Kunming again soon.