숙박 시설 정면

말라시트 매너 여행 후기

4 out of 5
말라시트 매너
Drak Gardens Road, Underberg, KwaZulu-Natal

이용 후기

9.4

최고예요

평점 10 - 훌륭해요. 18개 이용 후기 중 13개" "
평점 8 - 좋아요. 18개 이용 후기 중 3개" "
평점 6 - 괜찮아요. 18개 이용 후기 중 2개" "
평점 4 - 별로예요. 18개 이용 후기 중 0개" "
평점 2 - 너무 별로예요. 18개 이용 후기 중 0개" "

9.8/10

청결 상태

9.6/10

직원 및 서비스

9.8/10

숙박 시설 상태 및 시설

10/10

친환경

이용 후기

10/10 - 훌륭해요

Romy

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
It’s the little things that make it!!!
You know the difference of a nice hotel to a great one is the little things.We were there for one night and leaving early the next morning and the staff were incredibly helpful and accommodating from packing us a packed breakfast to assisting us with info.The rooms are unique with the finishes and the ambiance created.we loved the wood.makes the place feel a bit closer to nature.The hotel and the room was very clean and comfortable.The tea station was well stocked with fresh milk in the fridge.in the bathroom the toiletries supplied were in large containers and not these dinky ones you usually find.The gardens were well kept.my only complaint is that I only got to spend the one night there.will defiantly put it on the list of places to revisit.
2023년 11월에 1박 숙박함

10/10 - 훌륭해요

Lisa

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 9월에 1박 숙박함

10/10 - 훌륭해요

Stephanie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Highly recommend
Very lovely place. The room was perfect. The service great. Love the wood in the bar area and the peacock family that greeted us each morning.
2023년 3월에 2박 숙박함
답변 제공: Mike 님, 2023년 3월 8일
HI Stephanie Thanks for the great review so glad you enjoyed your stay with us Hope to see you soonKind RegardsMike

10/10 - 훌륭해요

Paul

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Well worth a visit
A special spot in a beautiful part of the world
2021년 12월에 1박 숙박함

6/10 - 괜찮아요

Lindie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice stay
The property was nice and the rooms were decent. I was disappointed with the view and lack of activities at the venue. Service was good and the food at the restaurant was okay.
2019년 12월에 2박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Lovely hotel
Awesome location and comfortable clean room with a comfortable bed. The staff were great. The breakfast was delicious but unfortunately neither of us enjoyed our dinners. One suggestion would be to improve upon the extractor fan/ ventilation in the kitchen if possible as the passages/closer rooms smell of cooking.
2019년 5월에 2박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 1월에 2박 숙박함
답변 제공: Willem 님, 2019년 2월 8일
Dear Anonymous, yet valued guest, We appreciate the rating you extended to us. Thank you for taking the time complete the review. Hopefully you will visit us again soon. Warmest Regards Willem from Malachite Manor

6/10 - 괜찮아요

Paul

좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 객실의 편안함
Nice lodge; poor room.
Friendly welcome, but that’s where the good news ends. Our room, immediately adjacent to the kitchen and restaurant, filled with the smell of frying food from about 4pm. Our request to change rooms was denied. As the restaurant filled, so the noise level in our room escalated. The layout needs review. Breakfast was good.
2018년 12월에 1박 숙박함
답변 제공: Willem 님, 2019년 1월 8일
Dear Paul, Thank you for your feedback well received. We are so sorry to hear that you had such a disappointing experience with us. We were fully booked at the time you requested an alternative room, otherwise we would have been more than happy to move you. We are in the process of re-enforcing the room door to limit the noise from the restaurant. We do hope to see you again soon to re-evaluate our services. Warmest Regards

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good choice in Underberg
We very much enjoyed our stay at Malachite Manor. The room was spacious and well equipped. All staff members were very pleasant and helpful. Breakfast was nice. We also had dinner there and we would definitely recommend it. With a special mention for the absolutely delicious lamb curry. Should you book a tour to Sani Pass via Trip Advisor, then you can choose to be picked up at the hotel at no extra cost.
2018년 10월에 2박 숙박함
답변 제공: Willem 님, 2018년 11월 22일
Thank you very much for staying with us. It was such a pleasure to have shown you our gem in the heart of the Southern Drakensberg. We do hope that you will return soon. Have a lovely day further. Warmest Regards Malachite Manor Team

10/10 - 훌륭해요

David

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Marvellous Malachite
Great place. Wonderful building and huge bedroom. First class friendly staff only too willing to accommodate our requirements. Quality fresh food at sensible prices.
2018년 3월에 4박 숙박함
답변 제공: The Malachite Manor Team 님, 2018년 11월 28일
Thank you for your wonderful feedback, we really appreciate it. We built Malachite Manor with absolute comfort and space in mind, it's great to hear that you appreciate our efforts. Since your last visit, we added an eco-pool and a satellite restaurant on the side of the rolling lawns with a wooden deck overlooking the farm dams. It was quite a big project this year and we are 95% complete. It will be great to welcome you back soon, so you can enjoy our added facilities. Have a lovely day further and we look forward to hearing from you again soon.

10/10 - 훌륭해요

eiji

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
素晴らしいホテル スタッフは親切 部屋も広く設備が充実している 朝食も夕食もとてもフレンドりーな雰囲気の中いただくことができました 是非お勧めします
2017년 8월에 1박 숙박함
답변 제공: Malachite Manor 님, 2017년 9월 3일
Hi Eiji, it was great having you stay with us, hopefully next time will be a bit longer. Kind regards Colleen and the Malachite Team

10/10 - 훌륭해요

Jeffrey

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Quality accommodation just outside Underberg
Great place, just outside Underberg. Large, spacious rooms, great beds, quality linen. Excellent service and very cosy. We went to the Himeville Arms for dinner, which was probably a mistake, I am sure the food at Malachite Manor would have been way better. Maybe next time. Will definitely stay there again, when in the area.
2017년 8월에 1박 숙박함
Hi Jeffrey, many thanks:} it was a pleasure hosting your group at Malachite Manor, we look forward to your return and yes Dinner awaits you. Kind regards Colleen and the Malachite Team

10/10 - 훌륭해요

Thierry

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Accueil sympathique, bonne cuisine, relaxation
답변 제공: The Malachite Manor Team 님, 2018년 11월 28일
Thank you for your wonderful feedback, we really appreciate it. Since your last visit, we added an eco-pool and a satellite restaurant on the side of the rolling lawns with a wooden deck overlooking the farm dams. It will be great to welcome you back soon, so you can enjoy our added facilities. Have a lovely day further and we look forward to hearing from you again soon.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
답변 제공: The Malachite Manor Team 님, 2018년 11월 28일
Thank you for your feedback well received, we really appreciate it We will be delighted to welcome you back again soon. Have a lovely day further.

10/10 - 훌륭해요

Joy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Wonderful stay with a personalized touch
Carrin was the most amazing hostess, ready with suggestions about the area's activities and dining, and willing to go the extra mile (think homemade cake and fun decorations) for us to celebrate a birthday. The food is cooked by her as well, and though it takes some time to prepare (it's just her after all!), it was delicious and worth the wait! She offers traditional South African fare as well as some very tasty Thai dishes (definitely recommend the chicken green curry!). Couldn't have asked for a more beautiful, comfortable, and lovely stay, would love to stay there again!
답변 제공: The Malachite Manor Team 님, 2018년 11월 28일
Thank you for your wonderful feedback, we really appreciate it. Since your last visit, we added an eco-pool and a satellite restaurant on the side of the rolling lawns with a wooden deck overlooking the farm dams. It was quite a big project this year and we are 95% complete. Have a lovely day further and we look forward to welcoming you again soon.

10/10 - 훌륭해요

Kevin 님, Durban North aka Mars

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
THE ARMSTRONGS
THE OWNERS AND THE STAFF OF THIS ESTABLISHMENT ARE GREAT- YOU FEEL LIKE YOU ARE VISITING OLD FRIENDS. GREAT FOOD
답변 제공: The Malachite Manor Team 님, 2018년 11월 28일
Thank you for your wonderful feedback, we really appreciate it. Since your last visit, we added an eco-pool and a satellite restaurant on the side of the rolling lawns with a wooden deck overlooking the farm dams. It was quite a big project this year and we are 95% complete. Have a lovely day further and we look forward to welcoming you again soon.

10/10 - 훌륭해요

Heather 님, Oxfordshire, United Kingdom

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Treat for my parents
I booked a 2 night stay here for my parents as a treat whilst they were on a 6 week holiday in South Africa and I received this text from my parents after their stay "Please could you send a feed back about the Malachite Lodge for us. It was excellent with the most friendly host and hostess, Mike and Carrin. The bar bill was the most reasonable out of all the hotels we have been to during our holiday. Thank you and we would definitely return to the same place on our next visit to the berg". Needless to say I think they LOVED it!
답변 제공: The Malachite Manor Team 님, 2018년 11월 28일
Thank you for your wonderful feedback, we really appreciate it. Since your parents' last visit, we added an eco-pool and a satellite restaurant on the side of the rolling lawns with a wooden deck overlooking the farm dams. It was quite a big project this year and we are 95% complete. Have a lovely day further and we look forward to welcoming your parents back again soon.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
답변 제공: The Malachite Manor Team 님, 2018년 11월 28일
Thank you for the feedback well received, we really appreciate it. Have a lovely day further.