테라스/파티오
예약 가능 여부 확인

썬더버드 호텔 여행 후기

2.5 out of 5
썬더버드 호텔
1215 Las Vegas Boulevard South, Las Vegas, NV

이용 후기

6.8
평점 10 - 훌륭해요. 1000개 이용 후기 중 276개" "
평점 8 - 좋아요. 1000개 이용 후기 중 239개" "
평점 6 - 괜찮아요. 1000개 이용 후기 중 184개" "
평점 4 - 별로예요. 1000개 이용 후기 중 113개" "
평점 2 - 너무 별로예요. 1000개 이용 후기 중 188개" "

7.4/10

청결 상태

7.2/10

직원 및 서비스

6.4/10

편의 시설/서비스

6.6/10

숙박 시설 상태 및 시설

6.8/10

친환경

이용 후기

10/10 - 훌륭해요

WON

2023년 3월에 6박 숙박함
답변 제공: Guest Relations 님, 2023년 3월 23일
Thank you for your review! We're glad you enjoyed your stay with us and hope to see you again soon!

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
괜찮습니다.
화장실이 넓진 않지만 깨끗하고 현대적 시설이라 맘에 들었습니다. 사장님이 시설 청결유지나 분실관리에 신경을 많이 쓰시는 것 같습니다. 미드에 나오는 전형적인 모텔 구조라 신선했습니다.
2022년 12월에 1박 숙박함
답변 제공: TB Guest Relations 님, 2022년 12월 13일
검토해 주셔서 감사합니다. 우리는 당신이 즐거운 시간을 보낸 것을 기쁘게 생각합니다. 꼭 다시 오세요.

2/10 - 너무 별로예요

Jesus

2024년 4월에 1박 숙박함

8/10 - 좋아요

Tim

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Everyone was very nice.
2024년 4월에 4박 숙박함
답변 제공: Front desk Thunderbird 님, 2024년 4월 22일
Thank you for staying with us!

8/10 - 좋아요

Devin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Front desk Thunderbird 님, 2024년 4월 22일
Thank you for staying with us!

6/10 - 괜찮아요

Mark

출장 여행, 가족 여행
좋아요: 청결 상태
별로예요: 숙박 시설 상태 및 시설
Liked how the room was.
2024년 4월에 2박 숙박함
답변 제공: Guest Relations 님, 2024년 4월 16일
Thank you for your feedback, we're glad to hear you enjoyed your room during your stay with us. We hope to see you again soon!

2/10 - 너무 별로예요

Thomas

Sketchy area felt unsafe. Decided to go to another hotel.
2024년 4월에 1박 숙박함
답변 제공: Guest Relations 님, 2024년 4월 16일
Thank you for your feedback, we see that you received a full refund for your cancellation should you have any question or issues with it we ask that you contact your travel agent for more assistance. We apologize that the surrounding businesses were not to your liking.

10/10 - 훌륭해요

Abel Huanetl

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good thanks
2024년 4월에 1박 숙박함
답변 제공: Guest Relations 님, 2024년 4월 16일
Thank you for your feedback we're glad to hear you enjoyed your stay with us and we hope to see you again soon!

2/10 - 너무 별로예요

Harold

좋아요: 청결 상태
You need security on premise at all times! Multiple people were so loud. I just left the hotel at 1:30am because I couldn’t sleep. It’s a shame too. Because I thought the room looked great with the new flooring and beds. You’re shooting yourself in the foot when you invest in upgraded rooms and you don’t keep the troublemakers in check.
2024년 3월에 1박 숙박함
답변 제공: Guest Relations 님, 2024년 4월 1일
Thank you for your feedback, Security is present at all times 24 hours. Please note that you must contact the front desk so that we may send security to handle any issues as they patrol the property. This includes any noise complaints or trouble makers. We apologize that this was not to your liking and apologize for any experience that you may have experienced.

10/10 - 훌륭해요

Edwin

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Awesome customer service.
답변 제공: Guest Relations 님, 2024년 3월 28일
Thank you for your review! We're glad you enjoyed your stay with us and we hope to see you again soon!

6/10 - 괜찮아요

Michell

단체 여행
좋아요: 청결 상태, 직원 및 서비스
Not all rooms are renters renovated and we ended up in an older room where the carpet was really dirty. I would suggest not selling the stay as if all rooms are how they are n the pictures.
2024년 3월에 2박 숙박함
답변 제공: Guest Relations 님, 2024년 3월 26일
Thank you for our review, we would like to know more about your experience. Please feel free to contact the property in regards to your experience so that we may investigate. We apologize for any inconvenience that may have occurred.

10/10 - 훌륭해요

Zhiyuan

2024년 3월에 1박 숙박함
답변 제공: Guest Relations 님, 2024년 4월 16일
Thank you for your feedback, We're glad to hear you enjoyed your stay with us! We hope to see you again soon!

10/10 - 훌륭해요

Derrick

2024년 3월에 1박 숙박함
답변 제공: Guest Relations 님, 2024년 4월 9일
Thank you for your feedback! We're glad you enjoyed your stay with us and we hope to see you again soon!

2/10 - 너무 별로예요

Julisa

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 5박 숙박함
답변 제공: Guest Relations 님, 2024년 3월 26일
Thank you for your review.

8/10 - 좋아요

Annette

2024년 2월에 2박 숙박함
답변 제공: Guest Relations 님, 2024년 3월 26일
Thank you for your feedback, we're glad you enjoyed your stay with us and we hope to see you again soon!

8/10 - 좋아요

Belle

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Guest Relations 님, 2024년 3월 26일
Thank you for your feedback, we're glad you enjoyed your stay with us and we hope to see you again soon!

8/10 - 좋아요

Emee Grace

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This was our 2nd time to stay here! I like that there’s plenty of parking and it’s free, the check in was smooth and easy because the staff were well trained, friendly and accommodating. The room was clean too so we keep on coming back with them. I just hope they’ll have a mini fridge and a microwave in the room.
2024년 3월에 1박 숙박함
답변 제공: Guest Relations 님, 2024년 3월 12일
Thank you for your feedback! We're glad you enjoyed your stay with us! We appreciate your insight as we take all in account to how we may better service our guests in the future. We look forward to seeing you again soon!

6/10 - 괜찮아요

Jaqueline

연인과의 여행
Buena
2024년 3월에 1박 숙박함
답변 제공: Guest Relations 님, 2024년 3월 7일
Thank you for your feedback! We're glad you enjoyed your stay with us and we hope to see you again soon!

4/10 - 별로예요

Carrie

연인과의 여행
별로예요: 숙박 시설 상태 및 시설
The door had a 1/2 inch gap when fully closed and rattled all night long with the wind. There were teen’s screaming down the halls all night long. The walls were so thin we could hear every conversation from the room next to us word for word and the lobby is incredibly hard to find. The room was cleaner than I expected and they have renovated the rooms so they look nicer than the outside. But our bed creaked so much I thought it was going to break. The mattress is hard as a rock and the pillows kind of suck. I did not use the pool but it looked clean.
2024년 3월에 2박 숙박함
답변 제공: Guest Relations 님, 2024년 3월 4일
Thank you for your feedback, we apologize for the noise! Should the noise from other guests be too much please feel free to contact the front desk so that we may send security to issue a noise warning. We will be sure to take your feedback in order to make your next stay better. We apologize for any inconvenience you may have experienced.

8/10 - 좋아요

Yulissa

좋아요: 청결 상태, 직원 및 서비스
2024년 2월에 2박 숙박함
답변 제공: Guest Relations 님, 2024년 2월 26일
Thank you for your feedback! We're glad you enjoyed your stay with us and we hope to see you again soon!

2/10 - 너무 별로예요

Themis

별로예요: 청결 상태, 직원 및 서비스
2024년 2월에 4박 숙박함
답변 제공: Guest Relations 님, 2024년 2월 26일
Thank you for your feedback, we see that your reservation was a no-show. In order to receive any sort of refund we ask that you contact your travel agent in regards to your booking as the property did not collect any funds from you.

6/10 - 괜찮아요

Christoph

연인과의 여행
Even got warned by a lady in a restaurant close by that the area really isnt safe
2024년 2월에 8박 숙박함
답변 제공: Guest Relations 님, 2024년 2월 20일
Thank you for your review, unfortunately we are not able to police incidents that occur outside our property should you have any issues outside of the property we strongly urge you to contact Las Vegas Metro Police Department.

8/10 - 좋아요

Teresa

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 2박 숙박함
답변 제공: Guest Relations 님, 2024년 2월 20일
Thank you for your review, we're glad you enjoyed your stay with us and we hope to see you again soon.

8/10 - 좋아요

Julie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
This hotel is surprisingly updated and clean.
2024년 2월에 2박 숙박함
답변 제공: Guest Relations 님, 2024년 2월 16일
Thank you for your review! We're glad you enjoyed your stay with us and we hope to see you again soon!

8/10 - 좋아요

Felipe

가족 여행
좋아요: 편의 시설/서비스
Sunnyd for $19.00 dollars
2024년 2월에 1박 숙박함
답변 제공: Guest Relations 님, 2024년 2월 16일
Thank you for your review, As part of our amenities you will receive a parking pass for your vehicle, 15% off coupons for nearby restaurants, Password to our Wifi, a breakfast refresher and in your room you will get complimentary water bottles. You can also make free nationwide calls and are able to print your itinerary at the front desk, let’s not forget the access to the pool which is open from 9am to 7pm. We apologize that this was not to your liking, amenities are disclosed prior to booking.

8/10 - 좋아요

Isabel

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Es limpio y los cuartos cómodos
2024년 1월에 2박 숙박함
답변 제공: Guest Relations 님, 2024년 2월 12일
Thank you for your review, we're glad you enjoyed your stay with us and we hope to see you again soon!

8/10 - 좋아요

Andrew

좋아요: 청결 상태, 직원 및 서비스
2024년 1월에 3박 숙박함
답변 제공: Guest Relations 님, 2024년 2월 12일
Thank you for your review! we're glad you enjoyed your stay with us and we hope to see you again soon!

2/10 - 너무 별로예요

Laterra 님, Houston

연인과의 여행, 아이를 동반한 가족 여행, 반려동물 동반 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I just wasn’t pleased with our service
2024년 1월에 3박 숙박함
답변 제공: Guest Relations 님, 2024년 1월 24일
Thank you for your review, we're sorry to hear that as stated prior should any delays occur and you require us to hold your reservation please contact your travel agent or the hotel directly so that we may hold your reservation until your arrival.

10/10 - 훌륭해요

Britney

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
My room was very nice, love that there’s no carpet!
2024년 1월에 1박 숙박함
답변 제공: Guest Relations 님, 2024년 1월 24일
Thank you for your review, we're glad you enjoyed your stay with us and we are happy to hear that you enjoyed your room.

10/10 - 훌륭해요

Raul 님, Antioch

2024년 1월에 1박 숙박함
답변 제공: Guest Relations 님, 2024년 1월 24일
Thank you for your review, we're glad you enjoyed your stay with us and we hope to see you again soon!

10/10 - 훌륭해요

Lamar

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Guest Relations 님, 2024년 1월 16일
Thank you for your review.

10/10 - 훌륭해요

Javier 님, Santa Ana

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Guest Relations 님, 2024년 1월 16일
Thank you for your review! We're glad you enjoyed your stay with us and we hope to see you again soon!

6/10 - 괜찮아요

실제 이용하신 고객

2024년 1월에 1박 숙박함
답변 제공: Guest Relations 님, 2024년 1월 16일
Thank you for your review, we would like to know more about your stay, please feel free to contact us with your experience so that we may amend your stay.

4/10 - 별로예요

Lina

연인과의 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Guest Relations 님, 2024년 1월 8일
Thank you for your review.

4/10 - 별로예요

keith

별로예요: 직원 및 서비스
2023년 12월에 2박 숙박함
답변 제공: Guest Relations 님, 2024년 1월 8일
Thank you for your review.

10/10 - 훌륭해요

Adolph

2023년 12월에 2박 숙박함
답변 제공: Guest Relations 님, 2024년 1월 8일
Thank you for your review, we're glad you enjoyed your with us and we hope to see you again soon!

2/10 - 너무 별로예요

Precious

단체 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
No posting
2023년 12월에 1박 숙박함
답변 제공: Guest Relations 님, 2024년 1월 8일
Thank you for your review.

10/10 - 훌륭해요

April 님, Brook park

연인과의 여행
좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Rooms are new and modern! Very clean . I would recommend and definitely stay here again
2023년 12월에 1박 숙박함
답변 제공: Guest Relations 님, 2024년 2월 12일
Thank you for your review! We're glad you enjoyed your stay with us and we hope to see you again soon!

2/10 - 너무 별로예요

Hipolito

2023년 12월에 4박 숙박함
답변 제공: Guest Relations 님, 2024년 1월 16일
Thank you for your review we would like to know more in regards to your stay. Please feel to contact us with your experience so that we may amend your stay.

8/10 - 좋아요

Priscilla

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Staff was great and helpful.
2023년 9월에 1박 숙박함
답변 제공: Guest Relations 님, 2024년 1월 8일
Thank you for your review, we're glad you enjoyed your stay with us and we hope to see you again soon!

6/10 - 괜찮아요

Kerry

2023년 12월에 2박 숙박함
답변 제공: Guest Relations 님, 2023년 12월 19일
Thank you for your review.

2/10 - 너무 별로예요

michael

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Unsafe, pool closed by state, staff ignores you.
They charge resort fees when pool had been closed for weeks by the state of nevada with no opportunity for even a partialrefund. They ignore attempts to reach out to them. The lock was obviously broken down and hastily "repaired". The neighborhood has obviously addicted people roaming around, small homeless encampment behind the building across the street. I would not leave any valuables in that parking lot or in the rooms. The walgreens right down the street is closing because of mass shoplifting. After paying the resort fees and hidden fees you can get a better on strip hotel for close to the price and be safe. I would not bring a family here or stay if I was a female, it's not safe.
2023년 10월에 3박 숙박함
답변 제공: Guest Relations 님, 2023년 12월 19일
Thank you for your review, unfortunately as stated to you prior we can not police people that are not on our property or areas that are not part of our property. We apologize that the pool was closed during your stay. As part of our amenities you will receive a parking pass for your vehicle, 15 % off coupons for nearby restaurants, password to our wifi, and in your room you will get complimentary water bottles. You can also make free nationwide calls and print your itinerary at the front desk. We apologize for any inconvenience. Thank you for review.

6/10 - 괜찮아요

kyle

가족 여행
좋아요: 청결 상태
Staff was kind , Lots of noise all night upstairs Than lots of noise out front of room very early in the morning, always wondered what construction company works those kind of hours
2023년 12월에 1박 숙박함
답변 제공: Guest Relations 님, 2023년 12월 19일
Thank you for your review, if you are having any issues with noise please feel free to contact the front desk so that we may contact the offending room and send security to issue a noise warning. Thank you again for your review.

6/10 - 괜찮아요

Stephan

연인과의 여행
별로예요: 청결 상태
I come her often for the price, location and convenience of the two. The floors are very dirty like they never sweep or mop. The beds are old and often very worn and bumpy. This is a constant when staying here. Some rooms are more upgraded than others but makes not difference on cleanliness.
2023년 12월에 1박 숙박함
답변 제공: Guest Relations 님, 2023년 12월 19일
Thank you for your review. We appreciate your insight as we take all in account to how we may better service our guests in the future. We apologize any inconvenience

8/10 - 좋아요

Rafael

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Customer service at the FD was exceptional by the gentleman forgot his name housekeeping services daily during my stay, parking right outside my room. i just wish they had microwave and fridge in the room but overall good hotel
2023년 12월에 3박 숙박함
답변 제공: Guest Relations 님, 2023년 12월 19일
Thank you for your review, we're glad you enjoyed your stay and enjoyed Art's customer service! We hope to see you again soon!

2/10 - 너무 별로예요

lijun

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Guest Relations 님, 2023년 12월 19일
Thank you for your review.

10/10 - 훌륭해요

Normao99 o

2023년 12월에 3박 숙박함
답변 제공: Guest Relations 님, 2023년 12월 19일
Thank you for your review, we're glad we enjoyed your stay and we hope to see you again soon!

6/10 - 괜찮아요

Lars

좋아요: 청결 상태, 직원 및 서비스
2023년 12월에 1박 숙박함
답변 제공: Guest Relations 님, 2023년 12월 19일
Thank you for your review.

8/10 - 좋아요

Rebecca

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
loved the bed
it was nice we had to change rooms due to a plumbing
2023년 12월에 3박 숙박함
답변 제공: Guest Relations 님, 2023년 12월 5일
Thank you for your review, we apologize for any inconvenience but are glad you enjoyed the bed in your new room. Thank you again for your review!

4/10 - 별로예요

Toy

좋아요: 직원 및 서비스
My reservation was wrong so that mean I payed more my heater did not work
2023년 11월에 1박 숙박함
답변 제공: Guest Relations 님, 2023년 12월 5일
Thank you for your review, please note that amenities and deposit are collected upon arrival at the property this is disclosed prior to booking. We do apologize for any inconvenience you experienced with your room please feel free to contact the property in regards to your issues so that we may amend your stay.