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코트야드 바이 메리어트 캔자스 시티 다운타운/컨벤션 센터 여행 후기

3 out of 5
코트야드 바이 메리어트 캔자스 시티 다운타운/컨벤션 센터
1535 Baltimore, Kansas City, MO

이용 후기

8.8

훌륭해요

평점 10 - 훌륭해요. 663개 이용 후기 중 394개" "
평점 8 - 좋아요. 663개 이용 후기 중 163개" "
평점 6 - 괜찮아요. 663개 이용 후기 중 52개" "
평점 4 - 별로예요. 663개 이용 후기 중 25개" "
평점 2 - 너무 별로예요. 663개 이용 후기 중 29개" "

9.2/10

청결 상태

9.0/10

직원 및 서비스

8.4/10

편의 시설/서비스

9.2/10

숙박 시설 상태 및 시설

8.6/10

친환경

이용 후기

10/10 - 훌륭해요

Shaun

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

James

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 4박 숙박함

8/10 - 좋아요

Cristian

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Happy
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Jonathan D.

2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Johnna

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Located in the heart of KC, it was a very nice hotel. The staff was amazing!
2024년 2월에 1박 숙박함

6/10 - 괜찮아요

monty 님, Indianola

연인과의 여행
Nice location
2024년 2월에 1박 숙박함

10/10 - 훌륭해요

Kari

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I was very impressed with the hotel, cleanliness and staff. Getting around was easy and the rooms were totally worth the price.
2024년 2월에 1박 숙박함
답변 제공: Marriott 님, 2024년 2월 12일
Dear Kari,On behalf of the entire hotel team, I want to thank you for sharing about your stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 - 훌륭해요

Nicole

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
We really enjoyed how close it was to the Power and Light District. Only down fall was parking even though it was nice having our car delivered to us.
2024년 1월에 1박 숙박함
답변 제공: Marriott 님, 2024년 2월 12일
Dear Nicole,On behalf of the entire hotel team, I want to thank you for sharing about your stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

8/10 - 좋아요

Jennifer

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Valet charged us for 2 days though we were there less than 24 hours, $70 total was too steep. Bathroom could have been cleaner—there were hairs in the tub.
2024년 1월에 1박 숙박함
답변 제공: Marriott 님, 2024년 2월 12일
Dear Jennifer,On behalf of the entire hotel team, I want to thank you for sharing about your stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 - 훌륭해요

Christina 님, Stillwater

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff were friendly and the overall facility was clean. Worth the money.
2024년 1월에 1박 숙박함
답변 제공: Marriott 님, 2024년 2월 12일
Dear Christina,On behalf of the entire hotel team, I want to thank you for sharing about your stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

6/10 - 괜찮아요

Lisa

가족 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 객실의 편안함
2024년 1월에 1박 숙박함
답변 제공: Marriott 님, 2024년 2월 12일
Dear Lisa,On behalf of the entire hotel team, I want to thank you for sharing about your stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

2/10 - 너무 별로예요

Jiaming

별로예요: 청결 상태, 직원 및 서비스
My recent stay at Courtyard by Marriott Kansas City left me thoroughly dissatisfied. Despite the front desk has strongly recommended the valet parking service for safety, our vehicles were stolen, revealing a significant security breach. The valet parking area lacked essential monitoring and security personnel, proving to be as unsafe as the public option. What added to the disappointment was the hotel's response post-incident. Instead of providing support, they handed us over to a third-party company, creating a communication void as if the incident hadn't occurred on their premises. To compound matters, neither the hotel nor the third-party company offered any compensation for our losses. The lack of transparency further fueled our frustration. The hotel failed to provide any recording of the valet parking area, hindering a thorough investigation into the theft. This experience falls short of the commitment to guest safety and satisfaction. I hope the hotel takes urgent steps to address these security concerns and provides a more supportive environment for its guests in the future.

10/10 - 훌륭해요

CARLINA

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 3박 숙박함
답변 제공: Marriott 님, 2024년 2월 12일
Dear Carlina,On behalf of the entire hotel team, I want to thank you for sharing about your stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 - 훌륭해요

Devin

2024년 1월에 2박 숙박함
답변 제공: Marriott 님, 2024년 2월 12일
Dear Devin,On behalf of the entire hotel team, I want to thank you for sharing about your stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 - 훌륭해요

Jeffrey

좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 2박 숙박함
답변 제공: Marriott 님, 2024년 2월 12일
Dear Jeffrey,On behalf of the entire hotel team, I want to thank you for sharing about your stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 - 훌륭해요

Jo Anne

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 2박 숙박함
답변 제공: Marriott 님, 2024년 2월 12일
Dear Jo Anne,On behalf of the entire hotel team, I want to thank you for sharing about your stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 - 훌륭해요

Ricardo

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 2박 숙박함
답변 제공: Marriott 님, 2024년 2월 12일
Dear Ricardo,On behalf of the entire hotel team, I want to thank you for sharing about your stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 - 훌륭해요

Jori

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 2박 숙박함
답변 제공: Marriott 님, 2024년 2월 12일
Dear Jori,On behalf of the entire hotel team, I want to thank you for sharing about your stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 - 훌륭해요

Piper

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
elverto and Kesha and Donavan and em Made my night. They all were so Amazing they NEED a raise. They were so nice and helpful.
2023년 12월에 1박 숙박함
답변 제공: Marriott 님, 2024년 2월 12일
Dear Piper,On behalf of the entire hotel team, I want to thank you for sharing about your stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 - 훌륭해요

Mary

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함

4/10 - 별로예요

Jamie

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 직원 및 서비스
Room nice Staff not so nice
The room was nice. The staff during check in were rude and not helpful at all.
2023년 12월에 1박 숙박함

6/10 - 괜찮아요

Allison

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 직원 및 서비스
2023년 11월에 3박 숙박함

8/10 - 좋아요

Sean

2023년 11월에 1박 숙박함

6/10 - 괜찮아요

Jeff

A/C didn’t work in our room.
2023년 11월에 1박 숙박함

10/10 - 훌륭해요

Brad

단체 여행, 가족 여행
Great place. Nice location to Sprint Center and decent parking. Gal behind the counter was awesome
2023년 11월에 1박 숙박함

10/10 - 훌륭해요

Margaret Lenore

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very convenient to Main Street and the free Kansas City Streetcar which services many of the very good tourist spots.
2023년 11월에 2박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 1박 숙박함

4/10 - 별로예요

Chad 님, Tampa

2023년 10월에 3박 숙박함

10/10 - 훌륭해요

Jeffrey

2023년 11월에 1박 숙박함

8/10 - 좋아요

Robin

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함

8/10 - 좋아요

Briana 님, Savage

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This was very convenient for seeing a show at T Mobile Center. Very nice city to visit
2023년 10월에 1박 숙박함

6/10 - 괜찮아요

Ronald

가족 여행
좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
별로예요: 청결 상태, 직원 및 서비스
We stayed here for 4 days. The first day we slept in but the rest we were out in the morning for the day and our room wasn’t cleaned once. There was hair elastics and other debris from previous guests. It was definitely not up to the normal Marriott standards. The 3rd day we asked if we could have our room cleaned or at least the small garbages dumped and towels replaced but came back at night and nothing had been cleaned. The employees could care less even when we told the front desk. I’m pretty easy going but the two of us staying here weren’t impressed
2023년 10월에 4박 숙박함

4/10 - 별로예요

Todd 님, sapulpa

가족 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Marriott as a brand is just not what it used to be! Not one single thing in our last 3 Marriott stays, and all in the last 90 days, has been luxurious, or made us feel pampered. Elevators not working, front desk dont seem to know their job, beds and linens so far beliw luxury standards! Truly looking for a replacement for Marriott and all their stepchildren they're yrying to bring under their brand.
2023년 10월에 2박 숙박함

8/10 - 좋아요

Aminata

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 2박 숙박함

10/10 - 훌륭해요

Joel

Location
2023년 10월에 1박 숙박함

10/10 - 훌륭해요

Cicily

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 1박 숙박함
답변 제공: Brandon Cassidy - Dual Assistant GM 님, 2023년 10월 16일
Hello! Thank you for your review! We are so glad you enjoyed your stay with us! We hope to see you again soon!

8/10 - 좋아요

Jeffrey

단체 여행, 가족 여행
좋아요: 직원 및 서비스
Needs a better cleaning. Elevator floors are dirty, restaurants appearances and lobby need attention.
2023년 10월에 6박 숙박함
답변 제공: Brandon Cassidy - Dual Assistant GM 님, 2023년 10월 10일
Thank you for your review! We truly appreciate the feedback! I will be sharing your comments with our housekeeping team to ensure everything is taken care of. Have a great day!

8/10 - 좋아요

Jacquline

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice
2023년 9월에 3박 숙박함
답변 제공: Brandon Cassidy - Dual Assistant GM 님, 2023년 10월 10일
Hello! Thank you for your review! We are so glad you enjoyed your stay and we hope to welcome you back very soon!

10/10 - 훌륭해요

Carol

2023년 9월에 2박 숙박함

8/10 - 좋아요

Donald C.

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great Stay in KC
Lamp on the desk table need light bulb replaced.
2023년 9월에 2박 숙박함
답변 제공: Brandon Cassidy - Dual Assistant GM 님, 2023년 10월 3일
Thank you so much for the review and about the desk lamp! We will have maintenance replace that bulb ASAP. We hope to welcome you back in the near future!

10/10 - 훌륭해요

Amber

2023년 9월에 1박 숙박함
답변 제공: Brandon Cassidy - Dual Assistant GM 님, 2023년 9월 28일
We are so glad you enjoyed your stay! We strive to make every guest's stay great and we are so glad we were able to show you that!

10/10 - 훌륭해요

Anna

2023년 9월에 1박 숙박함
답변 제공: Brandon Cassidy - Dual Assistant GM 님, 2023년 9월 28일
Hello! Thank you for the great review! We truly appreciate it and are so glad you enjoyed your stay! We hope to welcome you back soon!

8/10 - 좋아요

Sandra

가족 여행
좋아요: 편의 시설/서비스
Good service!!
2023년 9월에 1박 숙박함
답변 제공: Brandon Cassidy - Dual Assistant GM 님, 2023년 9월 23일
Thank you so much for your kind words! We truly appreciate it and I will share this with our team! We strive to provide good service and I am so glad we were able to show you that! We hope we can welcome you back soon!

8/10 - 좋아요

Jimmie

좋아요: 청결 상태, 직원 및 서비스
It was very close to our meeting sites.
2023년 9월에 5박 숙박함
답변 제공: Brandon Cassidy - Dual Assistant GM 님, 2023년 9월 17일
Thank you for taking the time to let us know how your stay was! We are so glad you enjoyed your stay and the location was convenient. If there was anything we could have done better, we would love to hear that too! Have a great day!

8/10 - 좋아요

Brian

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 9월에 3박 숙박함
답변 제공: Brandon Cassidy - Dual Assistant GM 님, 2023년 9월 17일
We truly appreciate the review! We strive to have all of our guests enjoy their stay and we are so glad you were able to! Thank you and we hope to welcome you back soon!

10/10 - 훌륭해요

Colton

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff were very helpful and knowledgeable about the area! We had no idea about the transit system or transportation. They gave us information and gave directions to the stop. We thoroughly enjoyed the stay and accommodations of the hotel!
2023년 8월에 1박 숙박함
답변 제공: Brandon Cassidy - Dual Assistant GM 님, 2023년 9월 3일
Thank you for your review! We are so glad you had a great time with us! I will share your review with our team as well! Have a great day!

8/10 - 좋아요

Melanie

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 1박 숙박함
답변 제공: Brandon Cassidy - Dual Assistant GM 님, 2023년 9월 3일
Thank you for letting us know how your stay was! If there was anything we could have done better, please let us know. We hope to welcome you back soon!

10/10 - 훌륭해요

Spencer

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
This hotel was top notch. Definitely a return visit is in the foreseeable future. My girlfriend and I stayed over night for a concert and it was fantastic. Beds were comfy, room was amazing inside, the entire place was a great experience. Definitely 5 stars.
2023년 8월에 1박 숙박함
답변 제공: Brandon Cassidy - Dual Assistant GM 님, 2023년 9월 3일
Thank you so much for your kind review! We are so happy you and your girlfriend had a great time! We hope you welcome you back in the near future! Have a great day!

8/10 - 좋아요

Samuel

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel was located in the Downtown area. It was 2 blocks walk from the free cable car. The staff was escellent and helpful. The only issues we had was that the shower current had a moldly smell. We asked for it to be changed. We were promised that it would but we were there for 6 days and it was never changed. The other issue is that there is not a safe deposit box in the room. It's at reception and no one seemed to know how that workded. Otherwise, we thought the hotel was great.
답변 제공: Marriott 님, 2023년 8월 25일
Dear Samuel,On behalf of the entire hotel team, I want to thank you for sharing about your stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

8/10 - 좋아요

Christina

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 1박 숙박함
답변 제공: Marriott 님, 2023년 8월 25일
Dear Christina,On behalf of the entire hotel team, I want to thank you for sharing about your stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.