외관

더 타운 플라자 스위트 바이 바카사 여행 후기

2.5 out of 5

이용 후기

7.2

좋아요

평점 10 - 훌륭해요. 85개 이용 후기 중 26개" "
평점 8 - 좋아요. 85개 이용 후기 중 20개" "
평점 6 - 괜찮아요. 85개 이용 후기 중 24개" "
평점 4 - 별로예요. 85개 이용 후기 중 8개" "
평점 2 - 너무 별로예요. 85개 이용 후기 중 7개" "

7.6/10

청결 상태

7.2/10

직원 및 서비스

7.2/10

편의 시설/서비스

7.0/10

숙박 시설 상태 및 시설

이용 후기

8/10 - 좋아요

Mark

단체 여행
좋아요: 청결 상태, 객실의 편안함
Bear Lodge Whistler
The room was a bit dated compared to some of the pictures on the site, but it was quite comfortable and great location. If you opt for the parking, on check out day they let you park until 4pm in the underground. It’s a very nice perk🙂 IN and out parking privileges. I would stay again
2020년 7월에 2박 숙박함
답변 제공: Guest Service Manager 님, 2020년 8월 1일
Thank you for taking the time to post a review regarding your recent stay. We hope that you had a wonderful time in Whistler. We appreciate your feedback, and hope to see you again soon,

8/10 - 좋아요

H ALAN

출장 여행
좋아요: 청결 상태, 객실의 편안함
Great Price for Whistler Accomadations.
Price was great for a 2 Bedroom Condo. Enjoyed having the full kitchen.
2020년 6월에 4박 숙박함
답변 제공: Guest Service Manager 님, 2020년 7월 6일
Thank you for taking the time to provide a review of your recent stay. We are delighted you enjoyed your stay and look forward to welcoming you back soon!

8/10 - 좋아요

H ALAN

출장 여행
좋아요: 청결 상태, 객실의 편안함
Decent rooms at a great rate.
Decent rooms at a great rate.
2020년 6월에 5박 숙박함
답변 제공: Guest Service Manager 님, 2020년 7월 5일
Thank you for you providing a review of your recent stay with us. We are delighted that you enjoyed your stay and look forward to welcoming you back soon!

8/10 - 좋아요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 객실의 편안함
good price for location
Comfortable- okay place for a night or two
2020년 2월에 2박 숙박함
답변 제공: Guest Service Manager 님, 2020년 4월 20일
Thank you for taking the time to review your stay with us. We are please that you enjoyed your stay and look forward to welcoming you back again soon!

10/10 - 훌륭해요

Cathy S.

좋아요: 청결 상태
bear
great
2020년 3월에 2박 숙박함

6/10 - 괜찮아요

Todd M.

Whistler deer lodge
Parking and trash are confusing.
2020년 1월에 4박 숙박함

6/10 - 괜찮아요

Marco 님, Vancouver

단체 여행
great location but it was advertised to have a hot tub which was at the eagle lodge so not at bear lodge which is where we stayed. we had to walk outside to eagle lodge so we could use the only hot tub, it was one tub shared between multiple lodges.
2020년 1월에 2박 숙박함
답변 제공: Chz 님, 2020년 1월 30일
Thank you for taking the time to post a review regarding your recent stay. I hope that you had a wonderful time in Whistler. I appreciate your feedback, and hope to see you again soon

8/10 - 좋아요

Delaney I.

좋아요: 청결 상태
Great stay
Great stay ! Very close to everything, ski hill and restaurants. We didn’t find it to loud but you are near a road. Very spacious and comfortable stay.
2019년 12월에 2박 숙박함

4/10 - 별로예요

실제 이용하신 고객

단체 여행, 가족 여행
Had 2 rooms and 1 room had a plumbing issue. Ended up having to move rooms and communication was poor. Additionally mattresses need to be replaced, cheap hairdryer, and room was right across from the bar so was very loud at night.
2019년 11월에 2박 숙박함
답변 제공: chz 님, 2019년 12월 5일
Thank you for taking the time to review your stay. I'm sorry that there was an unexpected plumbing issue in one of your units on the last night of your stay. I'm delighted that we were able to accomodate your last night in an alternative unit. I'm sorry that you were disturbed by external noise during your stay. I hope you enjoyed your time in Whistler and look forward to welcoming you back soon.

10/10 - 훌륭해요

Aman

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
8 year anniversary-with my kid.
Our family trip was great at the town plaza Bear Lodge. We have been here several times and we think its the best place to stay if you have kids or need the extra room. Full size fridge and the location was great. A couple of down falls if you have light sleepers. Night club right outside so lots of noise till 2am. Also no tree house chanel for kids. Everything else but not that. Also no tv in the bedroom. If you can work around thoes things, its a great place. Lucky for us we dont mind the noise. You can also ask not to face the village. I think that should take care of the noise. Overall great for families.
2019년 10월에 3박 숙박함
답변 제공: ResortQuest Whistler Customer Care. 님, 2019년 10월 15일
Thank you for taking the time to post a review of your recent stay. We are glad to see that you enjoyed your stay and hope you had a wonderful time. We appreciate your feedback, and look forward to seeing you again.

10/10 - 훌륭해요

Phoebehuang 님, Taiwan

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
GREAT Location in central of Whistler. Staffs are nice and passionate.
2019년 9월에 3박 숙박함
답변 제공: Customer Care 님, 2019년 9월 28일
Thank you for taking the time to post a review of your recent stay. We are glad to see that you enjoyed your stay and hope you had a wonderful time. We appreciate your feedback, and look forward to seeing you again.

8/10 - 좋아요

Indika

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great place. Nice if they have good hottup
2019년 9월에 2박 숙박함
답변 제공: Chz 님, 2019년 9월 27일
Thank you for taking the time to post a review regarding your recent stay. I hope that you had a wonderful time in Whistler.

4/10 - 별로예요

Simon 님, Whistler

단체 여행
Really awkward and not clear access to the bear lodge. Had to check in at deer lodge after being told to go to Carlton lodge. Check in was an hour long due to some poor communication within the business. The additional fees were not great either, making the room a total of $250 per night, which it certainly wasn't worth. There was some paint and other tools being stored in one of the cupboards, and the towels weren't exactly clean, neither was the sink. It honestly looked like someone had tried to clean the place in a rush while we waited that 1 hour to check in.
2019년 8월에 2박 숙박함
답변 제공: Chz 님, 2019년 8월 19일
Thank you for taking the time to post a review regarding your recent stay. I hope that you had a wonderful time in Whistler. I appreciate your feedback, and hope to see you again soon

6/10 - 괜찮아요

Carol

별로예요: 객실의 편안함
Broken blinds, convenient location but quite noisy at night with people yelling and shouting from time to time down at the bar
2019년 7월에 4박 숙박함
답변 제공: ResortQuest Whistler Customer Care. 님, 2019년 8월 8일
Dear Carol, Thank you for sharing your review of our lodge following your recent stay. I’m delighted to see that you enjoyed our location in the heart of Whistler Village, and our fully equipped suites. I am so sorry for any noise disturbance you experienced from the Village Stroll and appreciate you letting us know. I hope you had a wonderful time in Whistler and hope to welcome you back soon.

10/10 - 훌륭해요

실제 이용하신 고객

2019년 8월에 2박 숙박함
답변 제공: ResortQuest Whistler Customer Care. 님, 2019년 8월 8일
Thank you for taking the time to post a review regarding your recent stay. I hope that you had a wonderful time in Whistler. I appreciate your feedback, and hope to see you again soon.

6/10 - 괜찮아요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
the balcony lack of furniture lack of info about the tv
2019년 7월에 2박 숙박함
답변 제공: Hotel Management 님, 2019년 7월 18일
Thank you for taking the time to post a review regarding your recent stay. We appreciate your feedback!

10/10 - 훌륭해요

실제 이용하신 고객

2019년 6월에 2박 숙박함
답변 제공: Hotel Management 님, 2019년 7월 9일
Thank you for taking the time to post a review regarding your recent stay. I hope that you had a wonderful time in Whistler

6/10 - 괜찮아요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The check-in instructions said to get the keys at an off-site location, which was incorrect. They told me to check-in at a different location. The unit (Bear 209) was incredibly noisy as it was on the 2nd floor across the pedestrian walkway from a night club. We heard loud noise and drunk people all night. Had I known about that, we could have prepared with earplugs. Also the pillows were incredibly uncomfortable and hard, I'd recommend bringing your own if possible. Otherwise the location is excellent. I've been coming to Whistler over 15 years and have stayed in Bear Lodge before and didn't have the noise issues I did with this unit.
2019년 6월에 2박 숙박함
답변 제공: Chz 님, 2019년 6월 24일
Thanks for staying with us. I'm sorry that your stay was disturbed by outside noise. Our front desk has earplugs available if you need them also, just for future awareness. We appreciate your feedback!

2/10 - 너무 별로예요

실제 이용하신 고객

2019년 6월에 3박 숙박함
답변 제공: Chz 님, 2019년 6월 28일
Thank you for taking the time to post a review regarding your recent stay. I hope that you had a wonderful time in Whistler

8/10 - 좋아요

실제 이용하신 고객

단체 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was right in the heart of the village! Great location ! Easy parking .
2019년 5월에 3박 숙박함
답변 제공: Customer Care - ResortQuest Whistler 님, 2019년 5월 8일
Dear Valued Guest, thank you for sharing a review of your recent stay at Town Plaza. We are delighted to see you had a great time overall and that you particularly liked the location of the suites. We appreciate your feedback and we hope you will consider staying with us again in the future. Kind Regards, Customer Care - ResortQuest Whistler

10/10 - 훌륭해요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We enjoyed staying at this resort it is a nice walk to the gondola. Short walk to restaurants and pubs. Shopping is everywhere you look. We will book here again.
2019년 4월에 4박 숙박함
답변 제공: Customer Care - ResortQuest Whistler 님, 2019년 4월 19일
Dear Valued Guest, thank you for sharing a review of your recent stay. We are delighted to see you enjoyed your time at the Town Plaza Suites. We appreciate your feedback and look forward to seeing you again soon. Kind Regards, Customer Care - ResortQuest Whistler

10/10 - 훌륭해요

V

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location, warm and cozy place. Friendly staff.
2018년 12월에 2박 숙박함
답변 제공: Customer Care – ResortQuest Whistler 님, 2019년 2월 28일
Dear Valued Guest, thank you for sharing a review of your recent stay. We are delighted to see you had such a great time and that you particularly liked the location of the suites as well as your cozy room. We hope you had a wonderful time in Whistler and we look forward to welcoming you back again soon. Kind Regards, Customer Care – ResortQuest Whistler

10/10 - 훌륭해요

Aman

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Family get away
Great stay at this place
2018년 10월에 3박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

단체 여행, 아이를 동반한 가족 여행, 가족 여행
별로예요: 편의 시설/서비스
The kitchen amenities were bare minimum. Hardly any cooking utensils. No big bowl for salads. One old frying pan. Oven door won't shut so cooking is done with heat loss. Located right on top of restaurant/bar so it super noisy until the wee hours
2018년 12월에 2박 숙박함
답변 제공: Customer Care at ResortQuest Whistler 님, 2019년 1월 2일
Dear Valued Guest, Thank you for taking the time to write about your stay at Town Plaza. We sincerely apologize for any missing items in the kitchen and we hope you had the chance to contact our 24-hour Guest Services team in order to get extra supplies. We appreciate all your feedback and we hope that, otherwise, you had a great vacation overall. Kind Regards, Customer Care at ResortQuest Whistler.

10/10 - 훌륭해요

CHRISTINE

It was very nice and close to village
2018년 11월에 2박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

2018년 10월에 2박 숙박함
답변 제공: Customer Care - ResortQuest Whistler 님, 2018년 10월 14일
Dear Valued Guest, Thank you for your rating. We are very sorry that we didn't meet your expectations and we hope you had the chance to share your feedback with our Guest Services team during your stay. Kind Regards, Customer Care at ResortQuest Whistler.

6/10 - 괜찮아요

Charlotte C.

Great location, nice apartment...BUT
Perfect location, center of village, walkable everywhere...BUT above a bar, music and people yelling until 2.30am!! Great apartment, spacious, well equipped...BUT not very clean (Pillow case weren't clean, bad smell, bathroom wasn't very clean as well). Underground parking for $15CAD but hard to find a spot and very tight. when you book be careful prices are in US$ but sometimes info are in CAD$... Easy check in even if we arrived late on a Thursday night.
2018년 8월에 3박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태
2018년 8월에 2박 숙박함
답변 제공: Customer Care - ResortQuest Whistler 님, 2018년 8월 20일
Dear Valued Guest, Thank you for taking the time to provide us with feedback about your stay with us. We are happy to see that you enjoyed our accommodations and we hope you had a fantastic time in Whistler. We appreciate your feedback and look forward to welcoming you back in the future. Kind Regards, Customer Care at ResortQuest Whistler.

10/10 - 훌륭해요

Aman

좋아요: 청결 상태, 숙박 시설 상태 및 시설
Family get away
Great place to stay. Little noisy from the club but great location. Unfortunately there were no cartoon channel for the little one. A little dated also. Will stay here again.
2018년 5월에 2박 숙박함
답변 제공: Customer Care - ResortQuest Whistler 님, 2018년 5월 20일
Dear Aman, Thank you for taking the time to post a review of your stay at Town Plaza. We are glad to hear that you had a great stay overall. Thank you for your comments in regards to the TV channels as well. We hope you and your family had a wonderful time in Whistler Aman, and we look forward to welcoming you back in the near future. Kind Regards, Customer Care at ResortQuest Whistler.

2/10 - 너무 별로예요

steven 님, whistler

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
This is the worst hotel experience I’ve ever had.
If a person books a room through Orbitz they will get the worst room in the building. This room that I was given was directly across from a very busy bar that was wild and loud until 2:30am every morning. I spoke to the hotel manager (Ben) and he said since I booked my room online with Orbitz and not directly with the hotel, I was given the worst room in the hotel. He also said that if I book a room on my next visit from the hotel, I would receive a much quieter room. I would never have thought that I would face such discrimination by booking my room through Orbitz. I will never use Orbitz again. Also, since I booked my room through Orbitz, there wasn’t any type of maid service for the room. Very disappointed with the whole experience.
2018년 3월에 5박 숙박함
답변 제공: Customer Care - ResortQuest Whistler 님, 2018년 3월 26일
Dear Steven, Thank you for taking the time to post a review about your stay at Town Plaza. First of all, we would like to apologize for any discomfort caused due to the street noise levels in your unit. We are sorry if there was any misunderstanding during the conversation with our Guest Services Manager. Bookings made by a third party, such Orbitz in your case, don't have different conditions in terms of room assignment or housekeeping schedule.It is our understanding that our Operations department tried to contact you but they weren't successful. However, our Guest Services Manager contacted you afterward, we are very sorry if the options he offered to make your stay better didn't suit your needs. We would like to insist that you weren't assigned a certain room because you booked through a third party. Our units are privately owned and rented as vacation homes, part of the policy is housekeeping every 4 days on stays of 5 or more nights and it's the same policy no matter how you book. However, we are always happy to provide with clean linen and extra supplies at no extra cost. Please accept our apologies again for the inconveniences during your stay. We hope that otherwise, you had a good time in Whistler. Kind Regards, Customer Care at ResortQuest Whistler.

6/10 - 괜찮아요

FM 님, Dallas, TX

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
Great location, but needs a remodel
This condo is in Bear Lodge-Room 208, Our friends stayed in another condo rental down the hall in Room 211. To say our condos were night and day in comparison is an understatement. I realize these condos are all owned by different people, but holy cow, don't charge so much for condos that aren't even in same ballpark as others. Did we have all the kitchen stuff we needed? Yes. Was it in a great location? Yes. That's where it ended. The bed and pull out sofa and pillows/bedding were terrible! The carpet was ragged to say the least. The decor looked like a cheap motel. Our friends staying in Room 211 had a condo that looked like the W Hotel. They didn't pay that much more than we did either. The doors entering the Bear Lodge are opened by using a key card. They were not locked the entire time we were there so if someone off the streets wanted to enter the building and go up the elevator to visit rooms, they could have a free for all. As an all woman group, this does not lend to a feeling of safety. The streets below were also very loud at night so I woke up several times as I did not have a fan or noise machine. To the owners of this unit, please remodel and spruce up the place. Seriously.
2018년 2월에 4박 숙박함
답변 제공: Customer Care - ResortQuest Whistler 님, 2018년 3월 12일
Dear valued guest, Thank you for taking the time to post a review about your stay at Town Plaza. We are glad to see that you enjoyed the central location. Please accept our apologies for any inconvenience you might have experienced during your stay. We appreciate your feedback and suggestions and we will make sure that they arrive to the property's owner. Thank you again for your input, we hope you had a wonderful time n Whistler. Kind Regards, Customer Care at ResortQuest Whistler.

10/10 - 훌륭해요

Purdy 님, Perth, Australia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Whistler vacation
A lovely apartment and convenient to all amenities, except for the ski bus stop. A quiet location, but within minutes of everything, loved it.
2018년 1월에 7박 숙박함
답변 제공: Customer Care - Resort Quest Whistler 님, 2018년 1월 31일
Dear Purdy, Thank you for taking the time to provide us with feedback from your recent stay. We do apologize if you experienced difficulties locating the check-in location. We are happy to see the central location allowed for easy access to nearby restaurants and shopping. We appreciate your feedback and look sincerely hope you had a wonderful time with us here in Whistler. Warmest regards, Customer Care - Resort Quest Whistler

10/10 - 훌륭해요

Chad

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Loud! Great location!
Our room was across from Garfinks which was pretty loud even with all doors/windows closed till 3am...bring your earplugs! Awesome space nicely kept & great furniture. Only suggestion would be a larger trash can for a 2 bedroom unit without daily housekeeping. Clean indoor hot tub! Great walkable location to life & anywhere else in the village!
2018년 1월에 4박 숙박함
답변 제공: Customer Care - Resort Quest Whistler 님, 2018년 1월 31일
Dear Chad, Thank you for providing us with feedback from your recent stay. We are delighted to see being situation in the heart of the village allowed for convenient access to nearby restaurants, and shopping. We do apologize if you experienced a less then restful night's sleep during your stay due to the noise levels as the lodge is located across from busy bar Garfinkels. We thank you for your feedback and sincerely hope you had a pleasant stay with us, here in Whistler. We look forward to welcoming you back in the future. Warmest regards, Customer Care - Resort Quest Whistler

6/10 - 괜찮아요

Niki

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Good location, needs updating
The location here was awesome. The room was very dated, old carpets, musty smelling and old comforter and bed sheets. I have stayed in this same lodge before in an updated unit, so this time was really disappointing.
2017년 10월에 2박 숙박함
답변 제공: Emma sanderson 님, 2017년 10월 18일
Dear Niki, Thank you for taking the time to review your stay. We hope you had a good time in Whistler and we sincerely apologize for any discomfort experienced during your stay. We hope to see you back Niki, when we will ensure you have a much improved experience. Kind regards - Customer Care at ResortQuest Whistler

10/10 - 훌륭해요

Maureen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Loved it! Would stay again
Great hotel, spacious accommodations, very clean, well equipped suite. Friendly helpful staff!
2017년 9월에 2박 숙박함
답변 제공: Emma sanderson 님, 2017년 11월 9일
Dear Maureen, Thank you for taking the time to rate your stay with us. We are glad to see that you had a great experience at Town Plaza Suites and we hope to see you back in the near future! Kind Regards, Customer Care at ResortQuest Whistler.

6/10 - 괜찮아요

Suzie 님, Vancouver Island

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Nice central location but noisy
Hotel check-in staff were friendly and efficient. Hotel is starting to show its age. Bed and pillows were old, bath tub is old, duvet needs relplacing. We were on the village stroll right across from a bar so it was noisy.
2017년 8월에 2박 숙박함

2/10 - 너무 별로예요

noel 님, noosa

좋아요: 청결 상태
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
not as described
totally incorrect in what the said you will get. you check in at a cental reception area. you can stay in 1 of 3 places. staff are lazy and unhelpful. you have to drag your luggage through the village. they offer no help or trolleys so if it is raining all your gear gets wet.. the gym they say is there is not in the building its in another.i stayed for 5 weeks and in the middle of my stay they locked me out and my key wouldn't work. so I had to trek to the reception to find out why.they said we want to move you to another room.so in the middle of my stay they wanted me to pack up and move.who wants to do that.then the place has dogs living in it. one got so aggressive that you couldn't get in the lift..management are pretty hopeless and think a bottle of wine solves all problems. DONT STAY THERE. and forget about sleeping 4 in a one bedroom suite. two is about all it can handle.
2017년 7월에 13박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great location
Great location in Whistler village. Nice room with full kitchen, laundry facilities and full dining table. Really nice large deck overlooking the village - great for people watching.
2017년 7월에 2박 숙박함

10/10 - 훌륭해요

Shanyn

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Such a great location, very neat and tidy, not one complaint. Would definitely go back and also recommend to friends.
2017년 6월에 2박 숙박함

4/10 - 별로예요

styles 님, seattle

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
will not recommend
we stayed at the bear lodge unit 208. The staff constantly told me not to mess up the room like i was a teenager (i'm almost 50) the carpet was torn, blinds were bent and we were constantly woken up by a barking dog from down below. the sofa bed was really hard to open and it was faded and bleached. The shower made a squealing noise from time to time when using it. The fridge was really hard to open. All in all we will not be staying here again nor will we recommend this place to family or friends. very disappointing!!!

10/10 - 훌륭해요

Paola 님, mx

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Hotel agradable muy centrico
La estancia estuvo agradable y el personal del hotel siempre nos resolvió cualquier problema se nos presentó. Muy recomendable!
답변 제공: Erin Thomson, Customer Care 님, 2017년 2월 6일
Dear Paola, Thank you for taking the time to post a review regarding your stay with us, and for your lovely comments. We are so glad that you enjoyed the accommodations and our location, and that our staff contributed to an overall wonderful experience. We appreciate your feedback and hope to see you again soon! Kind Regards, Erin Thomson - Customer Care, ResortQuest Whistler.

2/10 - 너무 별로예요

Aaron

좋아요: 직원 및 서비스
별로예요: 객실의 편안함
Right next to loud club
These suites and my room in particular was right next to a loud club. Drunk people were constantly gathering outside the club/room and being really loud until the club closed at 2am. I wouldn't take this room again if it was the last one on Whistler.

4/10 - 별로예요

terrible room

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Sticky floors and broken bathroom.
Upon entering the room we stepped on the floor and are shoes literally stuck to it. Then in the bathroom the towel bar was broken off the wall and sitting on the counter in pieces. The fold out bed was nothing but springs and the main bedroom didn't have sheets on it. I called and told them the issues and they responded with we will have maintenance up there to fix the bar right away. It never was fixed. I asked for a fitted sheet and told them it was a gueen they provided me with a twin or double sheet that didn't fit. Honestly I used to get rooms like this for under $100 and I paid over $200 a night for this sub par room. I'm not one to complain but this was a awefull experience. Even if a free weekend stay was offered I'm not sure if I would recommend this to anyone. Unless the next experience was much better. This being said I travel to Whistler twice a year with a ball team of over 30 people all booking through me.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
wonderful
it is very good experience to stay here. it is in the center of the village and convenient to everything.

2/10 - 너무 별로예요

Disappointed 님, from BC

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
So disappointed. Feel sorry for the vacant owners
My wife and I went to Whistler for our wedding anniversary this past week. We learned there were actually 3 buildings making up this property. We got a room overlooking the main stroll, and about 10pm discovered that there was a bar in the building below us..."Whistler's Party Bar" a sign says....and across the sidewalk, maybe 100 feet away from our bedroom. There was yelling, hooting, screaming and at least 2 fights....until 3am, right below our balcony both nights. Saw the police arrive several times. Drunk kids in our building were a treat also. Openly drinking, blasting music and smoking pot on their balconies. Waiting for the elevator, which is within sight of the glass front lobby doors, we had one drunk Aussie visitor tell my wife to "Open the door, you c**t!". They thought that was funny. Special. One hot tub for 3 condo buildings. When we went to find it, it was filled with drinking 20-somethings. Two of the three bathroom towels had rips in them. We won't ever stay here again. It wasn't cheap, and we expected way better. We went to speak to the Manager today and were told she would receive our complaints. Positives: dude checking us in was nice. Also the kitchen had nice countertops...

6/10 - 괜찮아요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Spend a bit more and stay elsewhere
Hotel was decent size for the price, more of a small apartment opposed to a hotel room. The room was fairly dirty with stains all over the carpet. The front desk girl "Layla" was extremely rude. I called and asked for coffee since there was none in our room and the coffee pot was in the dishwasher, (so was recently used) and I was told "they have more important things to do ". We checked into our room and none of the keys worked and we weren't given a password to enter our room so had to call the front desk. The deck was covered in cigarette ashes and garbage. The worst part of the stay was that it was plus thirty with no air conditioning. I didn't notice this prior to booking. All in all was another great trip to Whistler but next time I will be spending a bit more money on the hotel.

6/10 - 괜찮아요

hiroaki

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함

8/10 - 좋아요

Sandra G

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함

10/10 - 훌륭해요

maddy 님, new nealand

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good room lots of space and perfectly located in the heart of town. Small kitchen was great an the deck was nice to have as well.

8/10 - 좋아요

BH 님, CA

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Very comfortable
Very comfortable, great to be in the village. It was close to the lifts. A little noisy at night after the bars close. The room was nice. Will be back :-)