Hello In Hee,Thanks for your comment and your evaluation. We learn a lot with our guests' opinions, and highly appreciate to know how they feel in our House.We would be happy to welcome you again soon !!Kind regards,Begoña de BeascoaGuest Relations

Dear Minha,Thank you for sharing your experience with us.We are delighted to hear that you enjoyed our service and staff.We apologize for the inconvenience caused regarding the sound proof and the heating in your room. Your opinion is very profitable and we hope to welcome you again very soon. Best RegardsM.J

Dear Guest,Thanks for coming back ! Your opinions are very important for us; we highly appreciate them.We are glad you enjoyed our establishment during your visit to Barcelona, and hope we see you again very soon !Kind regards,Begoña de BeascoaGuest Relations

Hello Hyanghee,Thanks for your evaluation !We are glad you enoyed your stay with us, and also the city.Let me know next time you come !Kind regards,Begoña de BeascoaGuest Relations

Dear guest,Thanks for coming back. Your opinions are very important and useful for us; we highly appreciate them.I am transfering your comment to our housekeeper immediately.Yes, we have physical keys...; we have the opportunity of saying "hello" to our guests each time they enter into the Hotel...Please let me know next time you are coming; I would be glad to meet you personally.Kind regards,Begoña de BeascoaGUest Relations

Hello Minsang,Thanks for your review ! We highly appreciate it.Do not hesitate to contact me next time you visit Barcelona, I will be happy to meet you personally !Kind regards,Begoña e Beascoa

Hello Hyungwook,Thanks for your comment !We are glad you had a nice time with us.Please let us know next time you come to our city !Kind regards,Begoña de BeascoaGuest Relations

Hello Mr Joon,Thanks for your evaluation.It is very important for us to check about our guest's opinions.Kind regards,Begoña de BeascoaGuest Relations

Dear Guest,Thank you for taking your time to rate your stay.We are glad to read that your experience with us was successful and that you enjoyed our Hotel.We look forward to welcome you in the near future.Kind regards,Ana TomásQuality Ambassador

Dear Guest,Thank you very much for rating your stay.We really look forward to welcome you again very soon.Kind regards,Ana TomásQuality Ambassador

Dear Guest, Thank you for taking your time to let us know your opinion. We look forward to welcome you in the near future. Kind regards, Ana Tomás Quality Ambassador

Dear Guest, Thank you for taking your time to give us your opinion. We look forward to welcome you in the near future. Kind regards, Ana Tomás Quality Ambassador

Dear Guest, Thank you for taking your time to give us your feedback. We are glad to read that you had an overall good experience at El Avenida Palace. We look forward to welcome you in the near future. Kind regards, Ana Tomás Quality Ambassador

Dear Guest, We are delight to see your comment about our Hotel. We would like to thank you for taking your time leaving a review. Looking forward to welcome you soon. Kind regards, Ana Tomás Quality Ambassador

Dear Guest, We would like to thank you for taking your time leaving a review. Looking forward to welcome you again very soon. Kind regards, Ana Tomás Quality Ambassador

Dear Guest, We would like to thank you for your kind review about the hotel; reviews like yours encourage us further to improve ourselves every day. Hoping to welcome you again in your next visit to Barcelona, we are at your disposal and we send our compliments. Kind regards,

Dear Guest, Thank you for taking your time to leave your review. We are glad to read that your experience with us was successful and that you enjoyed our Hotel. We look forward to welcome you in the near future. Kind regards, Ana Tomás Quality Ambassador

Dear Guest, Thank you very much for taking your time to give us your feedback. We take good note of your comments in order to take measures and the appropriate actions to improve our services as soon as possible. We would be very grateful if you could give us the opportunity to welcome you back, and be able to regain your trust. Do not hesitate to contact us next time you travel to Barcelona. Best regards, Ana Tomás Quality Ambassador

Dear Guest, Thank you very much for taking your time to leave a review and give us your feedback. We are sorry about the inconvenienve with bad smell. We take about your comments totake corrective measures, and we look forward to welcome you again very soon. Best wishes Ana Tomás Quality Ambassador

Dear Guest, Thank you for taking your time to give us your feedback. We are glad to read that your experience with us was successful and that you enjoyed our Hotel. We look forward to welcome you in the near future. Kind regards, Ana Tomás Quality Ambassador

Dear Guest, We are delight to see your comment about our Hotel. We would like to thank you for taking your time leaving a review. Looking forward to welcome you soon. Kind regards, Ana Tomás Quality Ambassador

Dear Mr. Jongwan, We areglad to see your comment about our Hotel. We would like to thank you for taking your time leaving a review. Looking forward to welcome you soon. Kind regards, Ana Tomás Quality Ambassador

Dear Bongjoo, Thank you for taking your time to give us your opinion about your last stay. We are glad to read that your experience with us was successful and that you enjoyed our Hotel. We sincerely regret your problems with metro vibrations. We really look forward to welcome you in the near future. Kind regards, Ana Tomás Quality Ambassador

Dear Mr Carcani,Thanks for coming back; your opinion is very important for us.Actually, we are in process of complete refurbishing of all our rooms, including beds and mattresses.Please let me know next time you visit Barcelona, I will personally supervise your room assignment and will be happy to meet you again.Let me know !Kind regards,Begoña de BeascoaGuest Relations

Dear Shizuka,Thank you very much for your feeback! It was a pleasure to host you and we look forward welcoming you again soon. Best regards,Ari AntolínGuest Relations

Hello Sir,Thanks for your review ! Your comments are very important for us, so we know how you felt living with us.Yes, we are actually refurbishing all rooms in the Hotel, and hope we can show you next time you visit Barcelona.Please let me know !Kind regards,Begoña de BeascoaGuest Relations

Dear Carol,Thank you very much ! Your opinion is very important for us.We are happy you enjoyed Barcelona living with us !Please let me know next time you visit the city, I will be glad to meet you personally.Kind regards,Begoña de BeascoaGuest Relations

Dear Maria,Thank you very much for your feeback! It was a pleasure to host you, and we look forward to welcoming you again soon. Best regards,Ari AntolínGuest Relations

Hello Mindy,Shall we ask you about your experience with us ??Your opinions would be highly appreciated.Thanks in advance.Begoña de BeascoaGUest Relations

Hello Shirley !Thanks for coming back ! Your opinion is very important for us; so we know we are in the right way...It has been a pleasure to host you in our House, Madam, and hope we see you again very soon !Kind regards,Begoña de BeascosGuest Relations

Dear Mr Cuong,Thanks for coming back ! It is very important for us to know about your impressions while living with us; so we know where we are...Please let me know next time you visit our city; I would be glad to meet you personally !Kind regards,Begoña de BeascoaGuest Relations

Dear Oumar,Thanks for your opinion ! It is very important to know how our guests have felt in our House; we learn a lot.We are happy you enjoyed the city living with us, and hope we see you again very soon !Kind regards,Begoña de BeascoaGuest Relations

Hello Brian,Thanks for your review ! We highly appreciate to know how our guests have felt living in our House.We are happy you enjoyed the city, Sir, and wish to see you again very soon.Kind regards,Begoña de BeascoaGuest Relations

Hello Moira,Thanks for coming back ! Your opinion is very important for us, so we know we are in the right way or we have to change things.We are happy you enjoyed Barcelona living with us, and hope we see you again very soon !Kind regards,Begoña de BeascoaGUest Relations

¡Muchas gracias, Agustín! Ha sido un placer tenerle alojado con nosotros y esperamos poder volver a hacerlo muy pronto. Gracias de nuevo por su tiempo y sus palabras.Atentamente,Ari AntolínGuest Relations

Dear Customer,We thank you for having answered the survey. We are very happy to know that you enjoyed your stay with us.We hope to welcome you back again very soon.Best regardsM.JOperations Director

Apreciado Francisco J.,Muchas gracias por su evaluación. Sus opiniones son muy importantes para nosotros, y nos ayudan a mejorar.Efectivamente, estamos realizando trabajos de reparación y mejora en bastantes habitaciones del Hotel, y rogamos nos disculpe si le hemos molestado.No dude contactarme la próxima vez que nos visite, me encantaría supervisar personalmente la asignación de su habitación.Muy atentamente,Begoña de BeascoaRelaciones Públicas

Hello !!Thanks for your evaluation and your comments !! We highly appreciate them, and they help a lot to see thing from the other side !We are happy you enjoyed the city staying with us, and hope we will see you again very soon !!Kind regards,Begoña de BeascoaGuest Relations

Dear Guest, Thank you so much for taking the time to write a review and for your kind words. Your feedback is invaluable to us and helps us improve our services day by day. It was a pleasure to host you, and we hope to do so in the near future. Best regards,Ari AntolínGuest Relations

Dear Jean,Thank you very much for your rating. We hope to welcome you back again very soon.Best Regards

Dear Mr. Ewout,Thank you very much for your kind words. We hope to accommodate you very soon next time you plan visit our lovely sunny Barcelona.M.J

Hello Elisabeth,Thanks a lot for your evaluation and your comments ! They are very important for us, asnd help a lot !We are glad you felt comfortable in our House, while you enjoyed Barcelona.We would be happy to welcome you again very soon !Kind regards,Begoña de BeascoaGuest Relations

Dear Marcia,Thank you for taking your time to answer the review.We are very glad to know that your stay was as expected.We hope to welcome you back again very soon.Best RegardsM.JOperations Director

Dear Mr. Fuji,Thank you for your comment. We are plased to read that you've had a wonderful time in Barcelona and in the hotel El Avenida Palace.We hope to welcome you back again very soon.Best RegardsM.JOperations Director

Dear Mr. Norihito,Thank you very much for choosing El Avenida Palace hotel. We are very glad to konw that your stay was pleasant and we hope to welcome you back very soon.Best RegardsM.JOperations Director

Dear Mr. Neesar,Thank you very much for your comments. We are glad that the service offered during your stay was as expected. We hope to welcome you back again very soon.Best RegardsM.JOperations Director

Dear Mr. Bjoerm,Thank you very much for your kind words.Your opinion is very important and we hope to welcome you back again very soon.Have a lovely week end.Best RegardsM.J

Buenas tardes Pablo,Gracias por su evaluación. Sus opiniones son muy importantes para nosotros, y nos indican qué debemos supervisar e incluso cambiar.No dude contactarme la próxima vez que visite la ciudad; estaría encantada de saludarlo personalmente !Un cordial saludo,Begoña de BeascoaRelaciones Públicas