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시그니쳐 콘도 바이 휘슬러 리트리트 여행 후기

3.5 out of 5
시그니쳐 콘도 바이 휘슬러 리트리트
4370 Lorimer Rd, Whistler, BC

이용 후기

8.2

매우 좋아요

평점 10 - 훌륭해요. 34개 이용 후기 중 17개" "
평점 8 - 좋아요. 34개 이용 후기 중 9개" "
평점 6 - 괜찮아요. 34개 이용 후기 중 5개" "
평점 4 - 별로예요. 34개 이용 후기 중 2개" "
평점 2 - 너무 별로예요. 34개 이용 후기 중 1개" "

8.6/10

청결 상태

8.2/10

직원 및 서비스

7.6/10

편의 시설/서비스

8.2/10

숙박 시설 상태 및 시설

이용 후기

8/10 - 좋아요

Johnny

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Whistler condo
Our hot tub was filthy, but they were quick to service it and was immaculate after cleaned. Everything else was great. Excellent location
2019년 8월에 3박 숙박함
답변 제공: Whistler Retreats Management 님, 2019년 8월 20일
Thank-you for taking the time to review us! We're pleased you had a nice stay.

6/10 - 괜찮아요

실제 이용하신 고객

2019년 8월에 2박 숙박함
답변 제공: Whistler Retreats Management 님, 2019년 8월 18일
Thank-you for taking the time to rate us.

6/10 - 괜찮아요

Kayaker

가족 여행
좋아요: 청결 상태
Location was great but 3 bedrooms turned out to be 2 bedrooms and a tiny loft. A truck was parked into our parking place so had to track down the owner to move it. My credit card was compromised when I proved it for a security deposit No smoking policy did not exclude neighbours from smoking marijuana till 3:30am on the deck right up against ours so had to keep all doors and windows closed due to noise and smoke
2019년 7월에 2박 숙박함
답변 제공: Whistler Retreats Management 님, 2019년 7월 23일
Thank-you for your feedback. We're sorry your stay wasn't as pleasant as you'd hoped. As smoking is not permitted anywhere on the premises, we could have attempted to resolve this immediately if we'd been advised of the issue during your stay. We hope you nevertheless enjoyed your time in Whistler.

10/10 - 훌륭해요

Annie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 6월에 2박 숙박함
답변 제공: Whistler Retreats Management 님, 2019년 6월 29일
Thank-you for rating us. We're pleased you enjoyed your stay!

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice property, clean, quiet, close to Lost lake walking distance to the villa
2019년 5월에 2박 숙박함
답변 제공: Whistler Retreats Management 님, 2019년 5월 28일
Thank-you for your review. We're pleased you enjoyed your stay :o)

2/10 - 너무 별로예요

JG 님, Bothell, us

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
The condo at Ravencrest was dirty... not to mention it was a few miles away from downtown Whistler village, which is different from what it stated on the Expedia ad... we found a used chip bag in one of the chairs, as well as dirt all over the floor.
2019년 4월에 3박 숙박함
답변 제공: Whistler Retreats Management 님, 2019년 5월 1일
Thank-you for your feedback. We're sorry you were unhappy with the location of the property. The condo's actual address is included in the room name to allow guests to know exactly where they would be staying before they make a booking, and this information is reconfirmed on the confirmation sent after booking. We have reported your concerns to our cleaning team to ensure things like this aren't missed in the future.

8/10 - 좋아요

Lai Yee Lisa

별로예요: 직원 및 서비스
2019년 1월에 5박 숙박함
답변 제공: Whistler Retreats Management 님, 2019년 2월 10일
Thank-you for taking the time to rate us - we appreciate it and we're pleased you enjoyed your stay!

10/10 - 훌륭해요

Karina

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Bonita casa con una vista preciosa y excelente ubicación
2019년 1월에 4박 숙박함
답변 제공: Whistler Retreats Management 님, 2019년 1월 16일
Thank-you for your review! We're pleased you enjoyed your stay.

4/10 - 별로예요

Kevin

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Lower your expectations
Place was run down. and very poor management communication. Bedspread was ripped, service people where deployed and showed up days late. Place was dated and run down. I would consider it a low end 3 star place. Feel like I way over paid.
2019년 1월에 4박 숙박함
답변 제공: Whistler Retreats Management 님, 2019년 1월 9일
Thank-you for your feedback. We're sorry the condo did not meet your expectations, especially considering the very discounted last-minute rates that applied to your stay. We hope you nevertheless enjoyed Whistler.

4/10 - 별로예요

실제 이용하신 고객

Require improvements in housekeeping
The Villas Snowberry is a nice place. However, it requires better houskeeping. When we check in, we found the bedding was dirty: pillowcases, bed sheet had stain (even blood stain). We tried to wash pillowcases with insuite laundry but we found dry didn't function well, no heat to dry. It took 3/4 cycles to make it dry. Wasting our time! We told the office next day and they sent staff to replace bedding. But it was already a bad experience last night. We were worrying that we may catch diseases with hygiene issue in bedding.
2018년 8월에 2박 숙박함
답변 제공: Whistler Retreats Management 님, 2018년 9월 5일
Thank-you for your comments. We apologize for the issues you experienced. We have discussed this with our housekeeping manager to implement a better inspection procedure and ensure this does not happen again.

10/10 - 훌륭해요

Azita 님, Vancouver

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
quite and still close to village, we had a great family time.
2018년 8월에 2박 숙박함
답변 제공: Whistler Retreats Management 님, 2018년 8월 30일
Thank-you for your review. We're pleased you enjoyed your stay!

8/10 - 좋아요

실제 이용하신 고객

좋아요: 직원 및 서비스, 객실의 편안함
Geräumig, 20 Minuten zu fuß vom Village, Schallschutz in Zimmern leider mangelhaft.
2018년 7월에 16박 숙박함
답변 제공: Whistler Retreats Management 님, 2018년 8월 9일
Thank-you for your review! We're pleased you enjoyed your stay.

10/10 - 훌륭해요

Mary Ellen

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Nice stay, difficult entry
The condo was comfortable, clean and perfect for our stay. The only problem was getting in to the condo. After a long day of travel, it was too difficult to get the key. It should be made easier. Other than that, the condo is in a great location and was perfect for our needs.
2018년 7월에 3박 숙박함
답변 제공: Whistler Retreats Management 님, 2018년 8월 9일
Thank-you for your comments. We're sorry you found it difficult to check-in. Most guests find that direct entry without having to go to a front desk to check-in is usually easier and more convenient. We're pleased you enjoyed your stay :o)

8/10 - 좋아요

Christopher

좋아요: 청결 상태
#50 Sunpath at Stoney Creek
We rented #50 - Sunpath at Stoney Creek with another couple. 3 bedrooms, 2 baths were fine for the four of us, and location was great - minutes to Village, but away from the noise. Kitchen, living & dining area roomy enough. Unit was a bit dated, with a few repairs needed: door to 1st bdroom had no latch and could not be properly closed; screen did not fit window, just lay against the frame; frying pan warped, not good for cooking eggs. Booking is more work than Airbnb who email entry code, directions, etc. once you've paid. Signature Condos require an online signature - two actually. We failed to see both Rental Agreements on our cell phone screen, and had to redo them on the laptop before we rec'd directions and entry code. We also had to pay the dreaded Resort Fee of 7% which we all resent.
2018년 7월에 2박 숙박함
답변 제공: Whistler Retreats Management 님, 2018년 8월 9일
Thank-you for taking the time to review our vacation rental! We've forwarded your comments to our maintenance department to ensure the issues mentioned are quickly addressed. We're pleased you enjoyed your time in Whistler.

6/10 - 괜찮아요

Bruce B.

Nice - as advertised
The condo was nice, clean, convenient. The view, the bedrooms, the furniture, all very comfortable. We had a problem with the fact that there was only one key for a condo that sleeps 8. This made it VERY difficult to come and go. Fortunately we were only there for a long weekend, but when you need the key two or three times to even enter or exit the building (at the entrance door, at the elevator, at the hot tub, even to get to the garbage), it almost required a major planning session to coordinate your entry, or waiting at the coffee shop for the person with the key to come back. Also, the hot tub is only a six man size which made for a very cozy experience when eight people from one condo want to get in at one time, and you do that because there is only one key to get back into the building. At one time, we counted 14 people in the hot tub.
2018년 3월에 4박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Lovely, spacious, comfortable, convenient
Super, comfortable and well equipped apartment with secure underground parking space, located just a 5 minute trip on the shuttle bus (every 15 mins) from the main ski lifts. Recommended.
2018년 3월에 8박 숙박함
답변 제공: Whistler Retreats Management 님, 2018년 3월 26일
Thank-you for your review - we appreciate your feedback!

8/10 - 좋아요

Mister T

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good condo near the hill
The place was great. The living area is not that big but we weren’t spending too much time at the unit. The only complaint I have is that it would have been nice if the dishwasher was empty when we arrived. I also found the parking instructions needed to be clearer. The instructions said obey all signs and the signs say you need a parking pass, however after several phone calls to get a pass I was told I don’t need one. Issues like that are a waste of time to deal with and could be fixed with clearer instructions.
2018년 3월에 3박 숙박함
답변 제공: Whistler Retreats Management 님, 2018년 3월 26일
Thank-you for taking the time to review us (and for the suggestion re: parking instructions). We appreciate your comments, and we're pleased you enjoyed your stay!

10/10 - 훌륭해요

Victor M.

Good spacing!
The rooms are big! Its right next to a shuttle stop.
2018년 2월에 5박 숙박함

6/10 - 괜찮아요

Gerardo A.

Cozy and conveniently located.
Didn’t enjoy the last minute resort fee but the property and location was worth it. Beds aren’t the most comfortable but for the time we were there it’s fine. Thank you for having us. No hot tub in this village.
2018년 1월에 4박 숙박함

10/10 - 훌륭해요

Jirgal A. 님, Canada

Love the place!
Perfect for family get always
2017년 12월에 3박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Lots of space
Large, roomy
2017년 10월에 6박 숙박함
답변 제공: Reservations 님, 2017년 11월 15일
We're pleased you enjoyed your stay with us!

6/10 - 괜찮아요

Ethan 님, Marin County CA

좋아요: 직원 및 서비스, 객실의 편안함
Nice location room ok, terrible access in and out.
We loved the location, room was ok, dryer and fireplace were broken but fixed after we called it in. Hot tub and pool are not good locationaly as well as not great in general.
2017년 9월에 3박 숙박함
답변 제공: Whistler Retreats Management 님, 2017년 11월 15일
Thank-you for your feedback. We're sorry Tyndall Stone Lodge's pool area wasn't as ideal as you'd expected. We hope you enjoyed your time in Whistler.

8/10 - 좋아요

Dr. N 님, Vancouver, BC

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Very convenient
Good for family! Very quiet day and night Everything is closer I want to go back again Just underground parking space is tight for large vehicles.
2017년 7월에 3박 숙박함
답변 제공: Whistler Retreats Management 님, 2017년 7월 24일
Thank-you for your feedback! We're pleased you had a nice time in Whistler :o)

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
great stay
we had a blast, the hot tub was great and a very clean suite. just wish the windows had curtains, it was sooo bright!
답변 제공: Reservations 님, 2017년 5월 3일
Thank-you for your review - we appreciate the feedback. We'll see what we can do about adding drapes/blinds...

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The accomodation was as described. Great location close to the village! Really comfortable and good quality facilities. I'd definitely stay here again!
답변 제공: Whistler Retreats Management 님, 2017년 4월 4일
Thank-you for your feedback - we're glad you had a great time!

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
답변 제공: Reservations 님, 2017년 3월 29일
Thank-you for your review! We appreciate it :o)

10/10 - 훌륭해요

Tina 님, K

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Spacious, well equipped and peaceful
Excellent for my family vacation. Pleasantly surprised that little extras such as laundry supplies were included. Stayed in a Valhalla unit, very close to grocery store yet still close to the lifts either by walking or free shuttle. Peaceful and beautiful in the trees. Enjoyed both the private hot tub and the shared one. Some small unit maintenance issues such as a loose doorknob but overall a very, very nice place to stay.
답변 제공: Whistler Retreats Management 님, 2017년 3월 16일
Thank-you for your feeback - we appreciate it! We're pleased you had a nice stay :o)

8/10 - 좋아요

Sai Ho

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excellent service support. Provided 1 additional parking without charging extra money. Grade A service
답변 제공: General Manager 님, 2017년 2월 16일
Thank-you for your review! We're very pleased you enjoyed your stay :o)

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
GREAT LOCATION! This condo is right by Whistler Village, walking distance to everything. There is wifi, private hot tub, free parking, and a free ski shuttle. We would stay here again.
답변 제공: Whistler Retreats Management 님, 2016년 12월 14일
Thank-you for your feedback :o) We're pleased you had a great time in Whistler!

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very clean and roomy. All the kitchen supplies a person could want.
답변 제공: Whistler Retreats 님, 2016년 12월 9일
Thank-you for your review - we appreciate your positive feedback!

8/10 - 좋아요

Jennifer 님, US

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Lots of room for families
Slept six comfortably. Shuttle stop at end of driveway made for convenient village shopping. Parking garage fit two large trucks. Very quiet location. Company was excellent to work with. Easy check in process. Called to have dishwasher fixed and was taken care of within an hour. If looking for a large space for families and kitchen for cooking, highly recommend.
답변 제공: Whistler Retreats 님, 2016년 11월 30일
Thank-you for your feedback! We appreciate your comments :o)

10/10 - 훌륭해요

Vanessa

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great condo for families or small groups!
The town home was newly renovated and clean. Beds were comfy and clean. Towels and washroom were clean. Came with free wifi. Location is a little far from lower village. Around a 15 min walk. Cabbing from the IGA to the townhome was about $7.50. However, this area is very quiet. Great for families or people who don't want to be in the centre of the village. Came with 1 underground parking spot. The staff at the check-in offie were very nice and polite!
답변 제공: General Manager 님, 2016년 11월 30일
Thank-you for your review! We're pleased you had a nice time in Whistler :o)

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The condo was very spacious and clean. It was in a great location, just minutes away walking to the village, but far enough away from the people and noise. Very relaxing and highly recommended !
답변 제공: General Manager 님, 2016년 8월 24일
Thank-you for your comments. We're pleased you had a nice time in Whistler!

10/10 - 훌륭해요

Brendan 님, toronto

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great time!
답변 제공: General Manager 님, 2016년 8월 24일
Thank-you for staying with us! We're glad you had a great time :o)