First the hotel staff gave the room without ac, and tv or phone. AC and TV were there in the room but not working. It was hot but they said it would cool down and you won't need AC. After few minutes I told them I couldn't stay in the room without AC, then they changed the room. I paid for a bigger room but got a smaller room. When I asked for TV, they said I was the first person to ask for TV. There was a phone in the room but your call can't be transferred to the room. Beddings could be more clean. There was no towels in the bath room, when I asked for towels, they provided one. . I asked them to arrange a taxi to Colombo airport. They charged Rs 6000 in advance but arranged the smallest possible taxi (Tata Nano) in the world without AC that I came to know only at the time I was leaving in the morning. I am sure such a taxi would cost less than they charged me. Overall, I was much disappointed staying there.