야외 수영장, 수영장 파라솔, 일광욕 의자

아제라이 라 레지던스 후에 여행 후기

5 out of 5
아제라이 라 레지던스 후에
5 Le Loi Street, Vinh Ninh Ward, Hue, Thua Thien-Hue

이용 후기

9.8

최고예요

평점 10 - 훌륭해요. 222개 이용 후기 중 190개" "
평점 8 - 좋아요. 222개 이용 후기 중 24개" "
평점 6 - 괜찮아요. 222개 이용 후기 중 6개" "
평점 4 - 별로예요. 222개 이용 후기 중 1개" "
평점 2 - 너무 별로예요. 222개 이용 후기 중 1개" "

9.8/10

청결 상태

9.8/10

직원 및 서비스

9.6/10

편의 시설/서비스

9.6/10

숙박 시설 상태 및 시설

9.6/10

친환경

이용 후기

8/10 - 좋아요

SEOK

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 4월에 2박 숙박함
답변 제공: RDM 님, 2021년 5월 7일
Warm greetings from Azerai La Residence Hue. Dear Mr. Seok, I believe you had a wonderful stay with us. Thank you for your great rating and we hope to welcome you back soon. Best Regards, Tam TRAN Room Division Manager

10/10 - 훌륭해요

실제 이용하신 고객

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
호텔 룸 수영장 모든 시설이 좋았습니다. 직원들 모두 표정이 밝고 친절하고 특히 기억에 남을 원데이 투어를 어레인지 해준 직원에게 감사합니다^^
2021년 5월에 2박 숙박함
답변 제공: RDM 님, 2021년 5월 4일
Warmest greeting from Azerai La Residence Hue. Dear Valued Guest, Thank you so much for sharing your experience during your stay with us. We are happy to hear that you had a great time with us. All of us at Azerai La Residence Hue are looking forward to welcoming you back soon. With my best regards, Tam TRAN Room Division Manager

10/10 - 훌륭해요

Elaine

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful property in a great location overlooking the Perfume River. If I had one gripe it would be the lack of storage in the bedroom, aside from a small wardrobe with 5 coat hangers, there’s nothing. Aside from that it’s a gorgeous hotel in all aspects with a great pool area. I wouldn’t hesitate to stay again.
2024년 4월에 3박 숙박함

10/10 - 훌륭해요

Lori

2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Kenneth 님, Camas,

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Have no complaints, just completely happy with our stay. Excellent staff.
2024년 3월에 3박 숙박함
답변 제공: Azerai La Residence Team 님, 2024년 4월 8일
Dear Kenneth,Thank you very much for the nice compliment that you have posted on Trip Advisor recently pertaining to your stay at Azerai La Residence Hue.We are very glad to know that you enjoyed your stay with us.We will pass on your compliments to our team and we are sure they will be thrilled to hear about them.Once again, thank you for your kind review and we are looking forward to welcoming you back in the near future.Sincerely,Azerai La Residence Team

10/10 - 훌륭해요

Jim 님, Lafayette

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful property and room. Former French Governor’s residence in Vietnam. Breakfast buffet was excellent. Pool looked amazing although we didn’t swim with the cool and cloudy weather.
2024년 3월에 1박 숙박함
답변 제공: RDM 님, 2024년 3월 10일
Warm greetings from Azerai La Residence, HueDear Mr. Jim,Thank you for your great feedback.We are so happy to read that you had an enjoyable stay at our hotel.Have a nice trip and hope to see you again soon.Sincerely,La Residence Team

10/10 - 훌륭해요

Danielle

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Magnifique emplacement. Très beau jardin. Atmosphère détendue. Près de la Cité impériale.
2024년 1월에 2박 숙박함
답변 제공: Azerai La Residence Team 님, 2024년 2월 6일
Dear Mr. Danielle,Thank you very much for letting us know your experience at Azerai La Residence, Hue.We are so happy to read that you had a wonderful stay with us with nice location, beautiful garden.I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you for sharing your feedback, and we hope to see you again soon. Sincerely, Aerai La Residence Team

10/10 - 훌륭해요

kaushik 님, ardsley

단체 여행, 연인과의 여행, 아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel is in excellent location- right next to walking strip along the Perfume River. Oue Expedia reservations cane with free upgrade to room to. River view with Balcony. It was great. Staff is super friendly. We were celebrating our 25th wedding anniversary. And they decided the room and surprised my wife with a bouquet of a dozen roses and a cake
2024년 2월에 1박 숙박함
답변 제공: Azerai La Residence Team 님, 2024년 2월 6일
Dear Mr. Kaushik,Thank you for taking the time to write such a wonderful review about your stay at Azerai La residence, Hue.We are very glad to know that your stay exceeded all your expectations and your wife impressed with our flowers and cake set up for your 25th wedding anniversary.We will certainly pass your compliments to our team as we continually strive to provide an exceptional experience for all our guests, and your comments are definitely a motivation for us.Once again, thank you for your stay and we hope to have a chance to welcome you back at Azerai La Residence, Hue in the not too distant future!Sincerely,Azerai La Residence Team

10/10 - 훌륭해요

Mia

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Absolutely fabulous hotel
My friend and I had an amazing stay at the Azerai. Everything was perfect. The room was clean and very comfortable. The staff are so helpful and nice. My friend went to the spa and loved it (it’s pricey for Vietnam but he said it was worth it). There is a very nice pool and gym as well. I highly recommend staying at the Azerai!
2024년 1월에 2박 숙박함
답변 제공: Azerai La Residence Team 님, 2024년 1월 11일
Dear Mia,We sincerely appreciate for taking the time to send us your great review.It's such a wonderful feeling to find that you were happy with the experience at Azerai with "clean, comfortable room"; "helpful and nice staff" as well as "nice pool and gym". Your nice compliment have been shared to the whole team as a great encouragement. Thank you very much again for your beautiful feedback and we eagerly look forward to your next return visit.Best regards,Azerai La Residence Team

10/10 - 훌륭해요

David

2023년 12월에 2박 숙박함
답변 제공: Azerai La Residence Team 님, 2024년 1월 11일
Dear Mr. David,Thank you for taking your time to leave us such a beautiful comment. We are so happy to learn that you had an enjoyable and relaxing stay at our resort. Your kind words have been shared among the team. This will definitely motivate us all to keep up the good work. Once again, thank you for giving us a chance to serve you and we look forward to welcoming you back soon. Sincerely,Azerai La Residence Team

10/10 - 훌륭해요

Peter

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very nice stay with great views of the river. Defo recommend
2023년 12월에 1박 숙박함
답변 제공: Azerai La Residence Team 님, 2023년 12월 28일
Dear Mr. Peter,Thank you for choosing our hotel for your stay in Hue and sharing your pleasant review with us.We are pleased to read that you enjoyed your fabulous experience with our hotel.Your compliments are highly appreciated as a big motivation for our team to continuously thrive for the best quality of service.Once again, thank you for choosing us and we look forward to welcoming you back in the nearest future.Sincerely,Azerai La Residence Team

10/10 - 훌륭해요

jean luc

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
C’est une institution a Hué ! L’hôtel est magnifique véritable monument art déco remarquablement situé au centre ville. Tout est superbe, les chambres, le hall, le salon et la salle de restaurant. Second séjour dans cet hôtel mythique et nous y reviendrons volontiers.
2023년 11월에 2박 숙박함
답변 제공: Azerai La Residence Team 님, 2023년 12월 28일
Dear Mr. Jean Luc,Thank you for taking the time to tell us about your wonderful experience at Azerai La Residence Hue.We are very delighted to know that you enjoyed your stay with us for the second time. It is also lovely to see that you are impress with our location, design as well as restaurant service.We continuously strive to provide an exceptional experience for all our guests and your compliments are definitely a motivation for us. Rest assured that we will certainly share your generous words of praise with our team.Thank you again for sharing your feedback, and we hope to have a future opportunity to make your stay the most enjoyable and memorable one more time.Sincerely,Azerai La Residence Team

10/10 - 훌륭해요

Dominique

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Je recommande sans réserve
Séjour fantastique, personnel très professionnel. Le spa de grande qualité. Le massage Azerai signature très complet et la masseuse très efficace.
2023년 11월에 3박 숙박함
답변 제공: Azerai La Residence Team 님, 2023년 11월 16일
Dear Ms. Dominique,Thank you for taking the time to tell us about your wonderful experience at Azerai La Residence, Hue.We are very delighted to know that you had a fantastic stay at the hotel and excellent experience at our spa.We will certainly pass your compliments to our team and continuously strive to provide an exceptional experience for all our guests and your comments are definitely a motivation for us.Once again, thank you for your stay and we hope to have a chance to welcome you back at Azerai La Residence in a not too distant future!Sincerely,Azerai La Residence Team

8/10 - 좋아요

Chisa

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
とても良い滞在でした。 スパの時は裸なのでクーラーが寒かった。客が裸でいる場合は気温に気を付けて欲しい。客は温度変化に慣れていないので風邪をひくかもしれません。 マッサージの技術は最高でした。
2023년 10월에 2박 숙박함
답변 제공: Azerai La Residence Team 님, 2023년 11월 1일
Warm greetings from Azerai La Residence, Hue.Dear Ms. Chisa,Thank you for taking your time to leave us such a beautiful comment. We are so happy to learn that you had an enjoyable and relaxing spa treatment at our Spa. We will definitely inform our spa team to pay more attention to the temperature in the spa room.Your kind words have been shared among the team. This will definitely motivate us all to keep up the good work.Once again, thank you for giving us a chance to serve you and we look forward to welcoming you back soon. With our best regards, Azerai La Residence Team

10/10 - 훌륭해요

Michael

2023년 10월에 2박 숙박함
답변 제공: Azerai La Residence Team 님, 2023년 11월 3일
Dear Mr. Michael,Thank you very much for your great rating on Hotels.com pertaining to your stay at Azerai La Residence Hue.We are looking forward to weloming you back in the near future.Regards,Azerai La Residence Team

10/10 - 훌륭해요

philippe

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
exceptionnel
un séjour inoubliable dans un hôtel au charme incroyable!
2023년 9월에 3박 숙박함
답변 제공: Chau Dang Ms- Front Desk Manager 님, 2023년 9월 22일
Dear Mr. Philippe,Thank you very much for choosing to experience at Azerai La Residence Hue and sharing your valuable feedback with us.We are pleased to read that you had exceptional stay at our hotel. Your words have truly inspired us to keep giving a best service for the guests. Your nice compliment has been shared to whole team as a great encouragement.Thank you very much for your great recommendation and we look forward to your next return visit.Sincerely,Chau Dang Ms- Front Desk Manager

10/10 - 훌륭해요

David

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Wish we could have stayed longer!
Fantastic hotel, with great facilities. The staff were second to none and pulled out every stop so we could have a lovely stay! Truly exceptional service
2023년 9월에 1박 숙박함
답변 제공: Chau Dang Ms- Front Desk Manager 님, 2023년 9월 14일
Dear Mr. David,Thank you for taking the time to tell us about your exceptional experience at Azerai La Residence Hue.We are very delighted to know that you enjoyed your stay with us with "fantastic hotel and great facilities". We continuously strive to provide an exceptional experience for all our guests and your compliments are definitely a motivation for us. Rest assured that we will certainly share your generous words of praise with our team.Thank you again for sharing your experience, and we hope to have a future opportunity to make your stay the most enjoyable and memorable one more time.Sincerely,Chau Dang Ms- Front Desk Manager

6/10 - 괜찮아요

Edward

아이를 동반한 가족 여행
좋아요: 청결 상태
This property oversells itself as 5 star. It is more like 4 star. Rooms are small. We also booked two rooms with 2 queens for family. These rooms had two single beds not two queens. False advertising. Spa massage is excellent and food is good although can get boring if you stay many days. The view of the river is good but view is hindered by trees. The hotel could do a better job of using the outdoor area.
답변 제공: Chau Dang Ms - Front Desk Manager 님, 2023년 9월 9일
Dear Mr. Edward,Warm greetings from Azerai La Residence Hue. Thank you for choosing our hotel for your stay in Hue with your family. I am so happy to learn that you had an excellent spa massage and good food in our hotel. I will definitely share with the team as a great encouragement.We regret to hear that our bed size is not meet your expectation. You could choose the room with Queen bed or King bed for next visit.We look forward to another chance to host you at our property again.With my best regards,Chau Dang Ms- Front Desk Manager

10/10 - 훌륭해요

Alan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excellent hotel very friendly staff who are very engaging and can’t do enough for you. Rooms are very good and we had a river view hotel is spotless. We eat breakfast and lunch which was really good
2023년 6월에 3박 숙박함
답변 제공: Chau Dang Ms- Front Desk Manager 님, 2023년 6월 24일
Dear Alan,Warm greetings from Azerai La Residence Hue.Thank you for taking your time to leave us such a beautiful comment. I am so happy to learn that you had an enjoyable stay at our resort with friendly staff, good room and good meal. Your kind words have been shared among the team. This will definitely motivate us to keep up the good work.Once again, thank you for giving us a chance to serve you and we look forward to welcoming you back soon. With my best regards,Chau Dang Ms- Front Desk Manager

10/10 - 훌륭해요

BRENDA

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2 night stay, friendly staff and good location
2023년 3월에 2박 숙박함
답변 제공: Chau Dang Ms - Front Desk Manager 님, 2023년 4월 8일
Dear Brenda,Thank you very much for the nice comment that you have posted about your stay at Azerai La Residence Hue. Your gracious appreciation will be shared to the whole team for their encouragement.Thank you again and we look forward to welcoming you back at our hotel soon.Kind Regards,Chau Dang Ms - Front Desk Manager

10/10 - 훌륭해요

Jane

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Fabulous and wonderful property. We had a river facing room and the balcony looked onto the citadel. Stunning vista. Highly recommend.
2023년 2월에 4박 숙박함
답변 제공: Chau Dang Ms - Front Desk Manager 님, 2023년 4월 8일
Dear Jane,Thank you very much for choosing Azerai during your vacation in Hue.We are delighted to read that you had enjoyed your visit with us and highly appreciate the nice comment about our hotel service, hotel facilities and location. Your compliments are definitely a motivation for us.We look forward to another chance to host you at our property again.Sincerely,Chau Dang Ms - Front Desk Manager

10/10 - 훌륭해요

Michele

2023년 1월에 2박 숙박함
답변 제공: RDM 님, 2023년 1월 19일
Warm greetings from Azerai La Residence, HueDear Michele,Thank you very much for your great rating. We are so happy to learn that you have had an enjoyable stay with us.All of us at Azerai La Residence, Hue are looking forward to welcoming you back.Best Regards,Tam Tran/Mrs.Room Division Manager

10/10 - 훌륭해요

xavier castro

2022년 12월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
a haven of peace in the center of Hue
this hotel is exactly what you are looking for during a stay in Hue: calm, tranquility and comfort after a day of discovery. Perfect location, caring and very professional staff, impeccable cleanliness.
2022년 11월에 4박 숙박함
답변 제공: Chau Dang Ms - Front Desk Manager 님, 2022년 11월 13일
Dear Anonymous,Thank you very much for taking your valuable time to write us a great review regarding your stay at Azerai La Residence Hue.It is such a delighted to know that you had an excellent experience at our hotel with perfect location, caring and professional staff, impeccable cleanliness.We will definitely share your generous words of praise with all our team and your compliments are definitely a motivation for us.Once again, thank you for your stay and we hope to welcome you back to Azerai La Residence Hue in a not too distant future.Sincerely,Van Chau Dang Ms- Front Desk Manager

10/10 - 훌륭해요

DeLAurore

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
If you want the best of the best, you'll find it at Azarai. Helpful and polite staff, clean and eco-friendly rooms, and top-notch restaurant. Will stay here again!
2022년 9월에 1박 숙박함
답변 제공: Chau Dang Ms - Front Desk Manager 님, 2022년 10월 3일
Dear DelAurore,Thank you very much for choosing to stay at Azerai La Residence Hue and for sharing your thoughts about the recent stay at our property.We are all very happy to see that you find our hotel is one of the best of the best hotel. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive even harder for excellence service.Thank you again for sharing your experience, and we are looking forward to welcoming you back our hotel in the near future.Best Regards,Chau Dang- Front Desk Manager

10/10 - 훌륭해요

Karen

2022년 9월에 2박 숙박함
답변 제공: Chau Dang Ms - Front Desk Manager 님, 2022년 9월 10일
Dear Ms. Karen,Thank you so much for taking the time to tell us about your stay at Azerai La Residence Hue.Your nice feedback is very much appreciated! We have passed on your comments to the team who was all delighted that you had an enjoyable stay.Thank you and we hope to welcome you back again in the near future.SincerelyChau Dang Ms- Front Desk Manager

10/10 - 훌륭해요

Kay

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful Art Deco hotel, spotlessly clean. Staff the best we’ve encountered, nothing is too much. Private car amazing and very cost effective for trips. Food great. Location - on the Perfume river. Local guides, we’ll worth booking 10 out of 10
2022년 8월에 2박 숙박함
답변 제공: RDM 님, 2022년 8월 18일
Warm greetings from Azerai La Residence, Hue. Dear Mr. Kay, We sincerely appreciate you taking the time to send us your feedback. We are delighted to read that you had an excellent stay and enjoyed your visit at our resort. Your kind words have been passed on to our team. This will certainly motivate us all to keep up the good work. Thank you for your continuous support and look forward to serving you again soon. With my best regards, Tam TRAN Room Division Manager

10/10 - 훌륭해요

Ailing

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 7월에 3박 숙박함
답변 제공: Chau Dang- Front Desk Manager 님, 2022년 8월 4일
Warm greetings from Azerai La Residence Hue. Dear Mr. Ailing, Thank you very much for your nice compliment. I believe you had a wonderful stay with us. We hope to have a future opportunity to make your stay the most enjoyable and memorable one more time. Sincerely,

10/10 - 훌륭해요

dung

2022년 6월에 2박 숙박함

10/10 - 훌륭해요

Jeffrey 님, Solana Beach

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Classic beauty & elegance supported by outstanding staff
2022년 5월에 3박 숙박함
답변 제공: RDM 님, 2022년 6월 13일
Warmest greetings from Azerai La Residence, Hue Dear Mr. Jeffrey, Thank you for taking the time to share your experience at Azerai La Residence, Hue. We are so happy to read that you had an enjoyable stay with us. We are looking forward to welcoming you back soon. With my best regards, Tam TRAN/Ms Room Division Manager

10/10 - 훌륭해요

Terry 님, Tucson

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very welcoming and staff helpful. Full service including evening turndown, fresh towels and complementary welcome snacks and water. Refrigerator to provide cold water. Everything was perfect in and around hotel. Next to Perfume River promenade so morning/evening strolling lovely. Walkable to Citadel. Highly recommend and definitely stay again and again!
2022년 5월에 2박 숙박함
답변 제공: RDM 님, 2022년 6월 13일
Dear Mr. Terry, Warm greetings from Azerai La Residence, Hue. Thank you for giving us a chance to serve you during your visit to Hue and we very much appreciate your comments regarding your stay with us. It is always a pleasure to receive positive feedback. I will share your compliments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are looking forward to welcoming you again at Azerai La Residence, Hue. Best Regards, Tam TRAN/Ms Room Division Manager

6/10 - 괜찮아요

Xuan 님, Hanoi

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Vị trí tốt. Tuy nhiên do khách hàng ít nên cắt bỏ nhiều dịch vụ, khách hàng không có trải nghiệm kỳ nghỉ đầy đủ.
2021년 12월에 4박 숙박함
답변 제공: Ms Chau Dang-Front Desk Manager 님, 2022년 1월 5일
Dear Ms Xuan, Thank you very much for choosing to stay at Azerai La Residence Hue and for sharing your thoughts about the recent stay at our property. It is great to see that you love our hotel location. And at the same time, we regret to hear that you don't have full experience stay as per your expectation. We appreciate your feedback on the hotel services as a constructive comment to improve the quality of service. Once again, many thanks for your very positive review, and we would be delighted if you choose to stay at Azerai La Residence Hue in the future. Warm regards,

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Điểm thích: đồ đạc và thiết kế tinh tế, view đẹp Điểm ko thích: ko có bồn tắm, giường nằm hơi mềm dễ bị đau cổ
2021년 4월에 2박 숙박함
답변 제공: Chau Dang-Front Desk Manager 님, 2021년 5월 4일
Dear Anonymous, Warm greetings from Azerai La Residence Hue. Thank you for taking your time to share your experience with us. We continuously strive to provide an exceptional experience for all our guests and your compliments are definitely a motivation for us. Rest assured that we will certainly share your generous words of praise with our team to keep up the good job. We are looking forward to welcoming you back in a not too distant future. With my best regards

10/10 - 훌륭해요

nhan quang

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
I find my entire short stay at the hotel very warm and memorable! Throughout the entire time we we're there, we had received services that were outstanding but truly genuine from all the staffs that we encountered from the Front desk manager Tam, to Khanh and another young lady at reception who went out of their ways to make us felt at home from simple thing like trying to get us the kind of tea I wanted to buy ! Restaurant staffs who served us dinner also were very attentive and helpful! The hotel has been newly renovated since we last stayed. It's Azerai now and for sure it has lived up to its name! The room design's still faithfully art deco as the entire historical building first built by the French! It's spacious and tastefully decorated! The food was excellent too ! I have nothing but praise for this hotel!
2020년 12월에 1박 숙박함
답변 제공: Tam-Room Division Manager 님, 2020년 12월 12일
Warmest greetings from Azerai La Residence Hue! Dear Mr. Quang Nhan, We very much appreciate your comments regarding your stay at Azerai La Residence Hue. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. We are looking forward to welcoming you again at Azerai La Residence Hue. Sincerely,

10/10 - 훌륭해요

Adan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Meets and exceeds it's 5 star rating!
Outstanding stay!! The staff was above and beyond friendly, helpful, and professional. The Spa was very welcoming and had wonderful service. The Hotel looked great and room was fantastic. Highly recommend and I would definitely stay again.
2020년 9월에 3박 숙박함
답변 제공: RDM 님, 2020년 9월 23일
Warm greetings from Azerai La Residence Hue. Dear Mr. Adan, Thank you for taking your time to share your experience with us. We are so happy to learn that you had an excellent stay at Azerai La Residence Hue. We are looking forward to welcoming you back in a not too distant future. With my best regards, Tam TRAN/Ms Room Division Manager

10/10 - 훌륭해요

MARTIN

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Th hotel is fantastic
2020년 2월에 3박 숙박함
답변 제공: Chau Dang/Ms-Front Desk Manager 님, 2020년 3월 2일
Dear Mr. Martin, Thank you so much for your great review. We are very delighted to know that you enjoyed your stay with us. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you again for sharing your experience, and we hope to have a future opportunity to make your stay the most enjoyable and memorable one more time. Sincerely, Chau Dang/Ms-Front Desk Manager

10/10 - 훌륭해요

ts 님, uk

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Attractive colonial style property with well-tended grounds. Comfortable and spacious room. Good location on edge of Hue - 15 mins walk along river or £2 taxi. Some building work around hotel which can affect enjoyment of pool etc. Great staff and super customer service. Excellent restaurant recommendations
2020년 2월에 3박 숙박함
답변 제공: Dang Van Chau/Ms-Front Desk Manager 님, 2020년 2월 21일
Dear Ts on ebookers, Thank you very much for the nice compliment that you have posted on Expedia review recently pertaining to your stay at Azerai La Residence Hue. We are very glad to know that you enjoyed your stay with us from the attractive colonial style, good location,comfortable room and great service staff. We will pass on your compliments to our team and we are sure they will be thrilled to hear about them. Once again, thank you for your kind review and we are looking forward to welcoming you back in the near future. Sincerely, Chau Dang/Ms - Front Desk Manager

10/10 - 훌륭해요

실제 이용하신 고객

2020년 2월에 1박 숙박함
답변 제공: Chau Dang/Ms-Front Desk Manager 님, 2020년 2월 15일
Dear Anonymous, Warm greetings from Azerai La Residence, Hue! Thank you for your great rating. We are thrilled to hear that you enjoyed your stay with us. Have a good trip ahead and we are looking forward of welcoming you back soon. Warm regards, Chau Dang /Ms -Front Desk Manager

8/10 - 좋아요

실제 이용하신 고객

아이를 동반한 가족 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
The property itself was lovely as was the staff. We ran into a wedding reception that took over the pool area for two days. We also had just come from a hotel in Hoi-An that just did everything as well but for 35% less. We would still definitely recommend this hotel.
2020년 1월에 2박 숙박함
답변 제공: Chau Dang Ms-Front Desk Manager 님, 2020년 2월 7일
Dear Anonymous, Thank you for taking the time to note your experience on Expedia. We are very delighted to know that you enjoyed your stay with us. We continuously strive to provide an exceptional experience for all our guests and your compliments are definitely a motivation for us. Rest assured that we will certainly share your generous words of praise with our team. Thank you again for sharing your experience, and we hope to have a future opportunity to make your stay the most enjoyable and memorable one more time. Sincerely, Chau Dang/Ms

10/10 - 훌륭해요

Katrina

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Elegant and Gracious Hotel in Hue
The hotel is beautiful and the staff are amazing. I became sick during the trip and one of the staff walked my husband to the pharmacy and helped him order medicine for me. Then sent complimentary ginger tea up to the room for me. They couldn’t have been more gracious and welcoming.
2020년 1월에 2박 숙박함
답변 제공: Chau Dang Ms-Front Desk Manager 님, 2020년 1월 13일
Dear Ms Katrina, Thank you very much for the nice compliment that you have posted on Expedia review recently. We are very glad to know that you enjoyed your stay with us and especially to the staff who accompany with your husband to pharmacy and help to buy the medicine for you as well as sending complimentary ginger tea to your room. We will pass on your compliments to our team and we are sure they will be thrilled to hear about them. Once again, thank you for your kind review and we are looking forward to welcoming you back in the near future. Sincerely, Chau Dang Ms-Front Desk Manager

10/10 - 훌륭해요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very good fitness center with new equipment and a refurbished room.
2020년 1월에 1박 숙박함
답변 제공: Chau Dang/Ms-Front Desk Manager 님, 2020년 1월 13일
Dear Anonymous, Thank you very much for spend your time to give us a great review. We are happy to hear that you enjoyed your stay with us and our new gym equipment and refurbished room meet your expectation. Once again, thank you for your stay and we hope to have a chance to welcome you back at Azerai La Residence Hue in a not too distant future! Sincerely, Chau Dang/Ms-Front Desk Manager

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 12월에 1박 숙박함
답변 제공: Room Division Manager 님, 2020년 1월 7일
Dear valued guest, Thank you for your great review and we are looking forward to welcoming you back soon. With my best regards,

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Wonderful stay at an amazing hotel!
Outstanding Property. Would definitely stay again.
2019년 11월에 1박 숙박함
답변 제공: Ms Van Chau Dang- Front Desk Manager 님, 2019년 12월 4일
Dear Anonymous, Thank you for take the time to tell us about your wonderful stay at an amazing hotel. We are thrilled to read your compliment. We will certainly pass your compliment to our team and continuously strive to provide an exceptional experience for all our guests. Thank you again for your stay with us and we hope to have a chance to welcome you back soon in the near future. Sincerely, Van Chau Dang Ms/ Front Desk Manager

10/10 - 훌륭해요

Jean-francois

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 11월에 2박 숙박함
답변 제공: Dang Van Chau/Ms- Front Desk Manager 님, 2019년 11월 12일
Dear Jean-Francois, Thank you so much for choosing our hotel for your accommodation in Hue, Viet Nam. We are glad to know that you have enjoyed your stay with us. Once again, thank you for taking the time to share your recent experience and we wish to have the opportunity to welcome you back our hotel in the near future. Sincerely, Chau Dang/Ms

10/10 - 훌륭해요

moonpavilion

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This was a marvellous choice of hotel in an excellent location by the Perfume River. Often had a drink - in this case a Singapore sling - in their stylish bar, a delight. Bedroom beautifully restored. The art deco design : I began to to expect David Suchet as Hercule Poirot to turn up. This was in total a real pleasure and I will go back, not least to savour the sights of Hue again. Sorry not to have tried the pool.
2019년 10월에 3박 숙박함
답변 제공: RDM 님, 2019년 10월 29일
Warmest greetings from Azerai La Residence Hue. Dear Moonpavilion, Thank you for giving us a chance to serve your during your recent visit to Hue and we very much appreciate your comments regarding your stay at Azerai La Residence Hue. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best Regards, Tam Tran Room Division Manager

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2019년 10월에 2박 숙박함
답변 제공: Chau Dang Ms- Front Desk Manager 님, 2019년 10월 27일
Dear Anonymous, Warm greetings from Azerai La Residence, Hue! Thank you for your great rating. We are glad that you enjoyed your stay with us. Have a good trip ahead and we are looking forward of welcoming you back soon. Warm regards, Chau Dang /Ms -Front Desk Manager

10/10 - 훌륭해요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great service and friendly people! Truly unique experience in great hotel. Highly recommend staying there.
2019년 8월에 3박 숙박함
답변 제공: Chau Dang Ms- Front Desk Manager 님, 2019년 8월 28일
Warm greetings from Azerai La Residence, Hue! Dear Anonymous, Thank you so much for the great review. We are so happy that you enjoyed your stay with us. All of us at Azerai La Residence Hue are looking forward to welcome you back soon. Sincerely, Chau Dang/Ms- Front Desk manager

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2019년 8월에 2박 숙박함
답변 제공: Chau Dang Ms / Front Desk Manager 님, 2019년 8월 28일
Warm greetings from Azerai La Residence, Hue! Dear Anonymous, Thank you for taking the time to tell us about your wonderful experience at Azerai La Residence Hue. Have a nice trip and we are looking forward to welcoming you back soon. Sincerely, Chau Dang Ms / Front Desk Manager

10/10 - 훌륭해요

Jade

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Recommande grandement cet établissement
Service et nourriture exceptionnel. Un cadre hors du commun, style colonial année 1930, avec tout le confort et la modernité possible. Une expérience magique.
2019년 8월에 2박 숙박함
답변 제공: Room Division Manager 님, 2019년 8월 9일
Greetings from Azerai La Residence, Hue! Dear Ms. Jade, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

10/10 - 훌륭해요

Christer

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 7월에 1박 숙박함
답변 제공: RDM 님, 2019년 7월 18일
Warm greetings from Azerai La Residence Hue! Dear Mr. Christer, I would like to take this opportunity to thank you for your excellent review of our Hotel. We are so happy to learn that you had an enjoyable stay with us. All of us at Azerai La Residence Hue are looking forward to welcoming you back soon. Sincerely, Tam TRAN/Ms Room Division Manager