외관
예약 가능 여부 확인

베스트 웨스턴 리치필드 인 여행 후기

2.5 out of 5
베스트 웨스턴 리치필드 인
1275 N Main Street, Richfield, UT

이용 후기

8.0

매우 좋아요

평점 10 - 훌륭해요. 1002개 이용 후기 중 449개" "
평점 8 - 좋아요. 1002개 이용 후기 중 277개" "
평점 6 - 괜찮아요. 1002개 이용 후기 중 132개" "
평점 4 - 별로예요. 1002개 이용 후기 중 83개" "
평점 2 - 너무 별로예요. 1002개 이용 후기 중 61개" "

8.4/10

청결 상태

8.4/10

직원 및 서비스

8.0/10

편의 시설/서비스

8.2/10

숙박 시설 상태 및 시설

8.0/10

친환경

이용 후기

6/10 - 괜찮아요

Margaret

좋아요: 청결 상태, 직원 및 서비스
They need to put slip guard mats in the tub area....very unsafe
2024년 4월에 1박 숙박함
답변 제공: ISHWAR 님, 2024년 4월 18일
Dear Valid Guest,I would like to thank you for taking a few minutes out of your busy schedule to complete our online survey regarding your recent stay at our hotel.Your survey responses will serve as an encouragement to all of our staff members as we continuously strive to improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback from loyal customers like you.Thank you again for sharing your experience, and we hope your next visit will be better than the previous one.Best Regards, Ishwar ChaudhariGeneral Manager

10/10 - 훌륭해요

Antonio

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The staff was very kind and courteous. Comfortable room.
2024년 4월에 1박 숙박함
답변 제공: ISHWAR 님, 2024년 4월 18일
Dear Valid Guest,I would like to thank you for taking a few minutes out of your busy schedule to complete our online survey regarding your recent stay at our hotel.Your survey responses will serve as an encouragement to all of our staff members as we continuously strive to improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback from loyal customers like you.Thank you again for sharing your experience, and we hope your next visit will be better than the previous one.Best Regards, Ishwar ChaudhariGeneral Manager

10/10 - 훌륭해요

Erina 님, BOULDER

반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I rolled in at 1:30 am from a long car ride (having called in advance to give notice that I would be late). I was well accommodated, slept soundly and was able to continue drive the next morning refreshed. Staff was very nice.
2024년 4월에 1박 숙박함
답변 제공: ISHWAR 님, 2024년 4월 18일
Dear Valid Guest,I would like to thank you for taking a few minutes out of your busy schedule to complete our online survey regarding your recent stay at our hotel.Your survey responses will serve as an encouragement to all of our staff members as we continuously strive to improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback from loyal customers like you.Thank you again for sharing your experience, and we hope your next visit will be better than the previous one.Best Regards, Ishwar ChaudhariGeneral Manager

10/10 - 훌륭해요

Cherylnn

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The staff was friendly and helpful.
2024년 4월에 1박 숙박함
답변 제공: ISHWAR 님, 2024년 4월 18일
Dear Valid Guest,I would like to thank you for taking a few minutes out of your busy schedule to complete our online survey regarding your recent stay at our hotel.Your survey responses will serve as an encouragement to all of our staff members as we continuously strive to improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback from loyal customers like you.Thank you again for sharing your experience, and we hope your next visit will be better than the previous one.Best Regards, Ishwar ChaudhariGeneral Manager

2/10 - 너무 별로예요

Jenibeth

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
답변 제공: ISHWAR 님, 2024년 4월 18일
My name is Ishwar Chaudhari and I am the General Manager of Best Western Richfield Inn. We sincerely apologize for our Guest's inconvenient stay in our property. We will sincerely take this complaint into consideration and do apologize to the guest.I apologize that your experience was anything less than satisfactory. Our goal is to not only meet the needs of each and every guest we serve but to exceed your expectations to make your stay as pleasant and comfortable as possible.It is our hope that you will give us another opportunity to serve you. Again, I apologize for the inconvenience during your stay and hope to see you during your next visit.Best Regards, Ishwar ChaudhariGeneral Manager

10/10 - 훌륭해요

Mark

반려동물 동반 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff was very polite and friendly. The motel was clean, tidy, and well maintained. The bed and room were comfortable; we slept well, which doesn’t always happen when staying in motels. Our puppy was welcomed and we noticed several other customers also had pets. I would stay here again.
2024년 4월에 1박 숙박함
답변 제공: ISHWAR 님, 2024년 4월 6일
Dear Valid Guest,I would like to thank you for taking a few minutes out of your busy schedule to complete our online survey regarding your recent stay at our hotel.Your survey responses will serve as an encouragement to all of our staff members as we continuously strive to improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback from loyal customers like you.Thank you again for sharing your experience, and we hope your next visit will be better than the previous one.Best Regards, Ishwar ChaudhariGeneral Manager

10/10 - 훌륭해요

Randy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great service
2024년 3월에 1박 숙박함
답변 제공: ISHWAR 님, 2024년 4월 4일
Dear Valid Guest,I would like to thank you for taking a few minutes out of your busy schedule to complete our online survey regarding your recent stay at our hotel.Your survey responses will serve as an encouragement to all of our staff members as we continuously strive to improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback from loyal customers like you.Thank you again for sharing your experience, and we hope your next visit will be better than the previous one.Best Regards, Ishwar ChaudhariGeneral Manager

10/10 - 훌륭해요

Dawn

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very friendly front desk staff. Accomadating for travel with elderly parents. Very clean and spacious rooms. Well kept and updated hotel.
2024년 3월에 1박 숙박함
답변 제공: ISHWAR 님, 2024년 4월 4일
Dear Valid Guest,I would like to thank you for taking a few minutes out of your busy schedule to complete our online survey regarding your recent stay at our hotel.Your survey responses will serve as an encouragement to all of our staff members as we continuously strive to improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback from loyal customers like you.Thank you again for sharing your experience, and we hope your next visit will be better than the previous one.Best Regards, Ishwar ChaudhariGeneral Manager

8/10 - 좋아요

Catherine

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: ISHWAR 님, 2024년 4월 4일
Dear Valid Guest,I would like to thank you for taking a few minutes out of your busy schedule to complete our online survey regarding your recent stay at our hotel.Your survey responses will serve as an encouragement to all of our staff members as we continuously strive to improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback from loyal customers like you.Thank you again for sharing your experience, and we hope your next visit will be better than the previous one.Best Regards, Ishwar ChaudhariGeneral Manager

10/10 - 훌륭해요

RUSSELL

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
If this property is typical of Best Western motels, I will be staying with them from now on. I know that the age of a motel, and how well it is maintained, can be an indicator of quality. This location is new (probably less than five years old) and is in excellent shape in every way.
2024년 3월에 1박 숙박함
답변 제공: ISHWAR 님, 2024년 4월 4일
Dear Valid Guest,I would like to thank you for taking a few minutes out of your busy schedule to complete our online survey regarding your recent stay at our hotel.Your survey responses will serve as an encouragement to all of our staff members as we continuously strive to improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback from loyal customers like you.Thank you again for sharing your experience, and we hope your next visit will be better than the previous one.Best Regards, Ishwar ChaudhariGeneral Manager

6/10 - 괜찮아요

Allyson

가족 여행
Breakfast was awful!
2024년 3월에 1박 숙박함
답변 제공: ISHWAR 님, 2024년 4월 4일
My name is Ishwar Chaudhari and I am the General Manager of Best Western Richfield Inn. We sincerely apologize for our Guest's inconvenient stay in our property. We will sincerely take this complaint into consideration and do apologize to the guest.I apologize that your experience was anything less than satisfactory. Our goal is to not only meet the needs of each and every guest we serve but to exceed your expectations to make your stay as pleasant and comfortable as possible.It is our hope that you will give us another opportunity to serve you. Again, I apologize for the inconvenience during your stay and hope to see you during your next visit.Best Regards, Ishwar ChaudhariGeneral Manager

10/10 - 훌륭해요

Meri

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: ISHWAR 님, 2024년 4월 4일
Dear Valid Guest,I would like to thank you for taking a few minutes out of your busy schedule to complete our online survey regarding your recent stay at our hotel.Your survey responses will serve as an encouragement to all of our staff members as we continuously strive to improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback from loyal customers like you.Thank you again for sharing your experience, and we hope your next visit will be better than the previous one.Best Regards, Ishwar ChaudhariGeneral Manager

10/10 - 훌륭해요

Jennifer

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Helpful and kind service- made recommendations as we arrived to help with our stay Thank you!
2024년 3월에 1박 숙박함
답변 제공: ISHWAR 님, 2024년 4월 4일
Dear Valid Guest,I would like to thank you for taking a few minutes out of your busy schedule to complete our online survey regarding your recent stay at our hotel.Your survey responses will serve as an encouragement to all of our staff members as we continuously strive to improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback from loyal customers like you.Thank you again for sharing your experience, and we hope your next visit will be better than the previous one.Best Regards, Ishwar ChaudhariGeneral Manager

10/10 - 훌륭해요

William

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Just a quick stop for us. Had a nice pool and hot tub. Nice spacious room. Full breakfast in the morning with lots to offer. Hot food was just warm though.
2024년 3월에 1박 숙박함
답변 제공: ISHWAR 님, 2024년 4월 4일
Dear Valid Guest,I would like to thank you for taking a few minutes out of your busy schedule to complete our online survey regarding your recent stay at our hotel.Your survey responses will serve as an encouragement to all of our staff members as we continuously strive to improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback from loyal customers like you.Thank you again for sharing your experience, and we hope your next visit will be better than the previous one.Best Regards, Ishwar ChaudhariGeneral Manager

10/10 - 훌륭해요

Zachary

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Had a room with 3 queens. For our family very well!
2024년 3월에 1박 숙박함
답변 제공: ISHWAR 님, 2024년 3월 25일
Dear Valid Guest,I would like to thank you for taking a few minutes out of your busy schedule to complete our online survey regarding your recent stay at our hotel.Your survey responses will serve as an encouragement to all of our staff members as we continuously strive to improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback from loyal customers like you.Thank you again for sharing your experience, and we hope your next visit will be better than the previous one.Best Regards, Ishwar ChaudhariGeneral Manager

6/10 - 괜찮아요

David

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
Checked in and found no first floor rooms and no elevator. I have a handicap and stairs are not easy. Manager/owner was a bit rude. Breakfast was very good.
2024년 3월에 1박 숙박함
답변 제공: ISHWAR 님, 2024년 3월 25일
Dear Valid Guest,I would like to thank you for taking a few minutes out of your busy schedule to complete our online survey regarding your recent stay at our hotel.Your survey responses will serve as an encouragement to all of our staff members as we continuously strive to improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback from loyal customers like you.Thank you again for sharing your experience, and we hope your next visit will be better than the previous one.Best Regards, Ishwar ChaudhariGeneral Manager

10/10 - 훌륭해요

Steve

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Quiet, friendly and a great little breakfast spread!
2024년 3월에 1박 숙박함
답변 제공: ISHWAR 님, 2024년 3월 25일
Dear Valid Guest,I would like to thank you for taking a few minutes out of your busy schedule to complete our online survey regarding your recent stay at our hotel.Your survey responses will serve as an encouragement to all of our staff members as we continuously strive to improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback from loyal customers like you.Thank you again for sharing your experience, and we hope your next visit will be better than the previous one.Best Regards, Ishwar ChaudhariGeneral Manager

6/10 - 괜찮아요

Rhisa

가족 여행
좋아요: 직원 및 서비스
Pros: Great location, great TV channel options, beds comfortable. Great breakfast options. Cons: Shower head spayed everywhere but on me, Bed coverings should be replaced (holes, thin), curtains nice and thick but too long- cover output.
2024년 3월에 1박 숙박함
답변 제공: ISHWAR 님, 2024년 3월 25일
Dear Valid Guest,I would like to thank you for taking a few minutes out of your busy schedule to complete our online survey regarding your recent stay at our hotel.Your survey responses will serve as an encouragement to all of our staff members as we continuously strive to improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback from loyal customers like you.Thank you again for sharing your experience, and we hope your next visit will be better than the previous one.Best Regards, Ishwar ChaudhariGeneral Manager

4/10 - 별로예요

Lawrence

반려동물 동반 여행
별로예요: 직원 및 서비스, 편의 시설/서비스
Breakfast was joke. Coffee so poor I could not drink it. Donuts on Sunday were so hard I could pound it on on table. Attitude at front desk was not what you could consider 'professional'. Not real happy with a post it sign about a $20 dog fee. Holiday Inn is across the street.
2024년 3월에 1박 숙박함
답변 제공: ISHWAR 님, 2024년 3월 12일
My name is Ishwar Chaudhari and I am the General Manager of Best Western Richfield Inn. We sincerely apologize for our Guest's inconvenient stay in our property. We will sincerely take this complaint into consideration and do apologize to the guest.I apologize that your experience was anything less than satisfactory. Our goal is to not only meet the needs of each and every guest we serve but to exceed your expectations to make your stay as pleasant and comfortable as possible.It is our hope that you will give us another opportunity to serve you. Again, I apologize for the inconvenience during your stay and hope to see you during your next visit.Best Regards, Ishwar ChaudhariGeneral Manager

6/10 - 괜찮아요

Gregory

좋아요: 청결 상태
별로예요: 직원 및 서비스
2024년 3월에 1박 숙박함
답변 제공: ISHWAR 님, 2024년 3월 12일
My name is Ishwar Chaudhari and I am the General Manager of Best Western Richfield Inn. We sincerely apologize for our Guest's inconvenient stay in our property. We will sincerely take this complaint into consideration and do apologize to the guest.I apologize that your experience was anything less than satisfactory. Our goal is to not only meet the needs of each and every guest we serve but to exceed your expectations to make your stay as pleasant and comfortable as possible.It is our hope that you will give us another opportunity to serve you. Again, I apologize for the inconvenience during your stay and hope to see you during your next visit.Best Regards, Ishwar ChaudhariGeneral Manager

6/10 - 괜찮아요

Lauren

별로예요: 직원 및 서비스
2024년 3월에 1박 숙박함
답변 제공: ISHWAR 님, 2024년 3월 11일
Dear Valid Guest,I would like to thank you for taking a few minutes out of your busy schedule to complete our online survey regarding your recent stay at our hotel.Your survey responses will serve as an encouragement to all of our staff members as we continuously strive to improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback from loyal customers like you.Thank you again for sharing your experience, and we hope your next visit will be better than the previous one.Best Regards, Ishwar ChaudhariGeneral Manager

10/10 - 훌륭해요

Tyler

2024년 2월에 1박 숙박함
답변 제공: ISHWAR 님, 2024년 3월 25일
Dear Valid Guest,I would like to thank you for taking a few minutes out of your busy schedule to complete our online survey regarding your recent stay at our hotel.Your survey responses will serve as an encouragement to all of our staff members as we continuously strive to improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback from loyal customers like you.Thank you again for sharing your experience, and we hope your next visit will be better than the previous one.Best Regards, Ishwar ChaudhariGeneral Manager

2/10 - 너무 별로예요

Alexis

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Didnt stay because they wanted to charge extra 50$ for my kids because i didnt put them on online checking
2024년 2월에 1박 숙박함
답변 제공: ISHWAR 님, 2024년 2월 23일
Best Western Richfield Inn. We sincerely apologize for our Guest's inconvenient stay in our property. We will sincerely take this complaint into consideration and do apologize to the guest.I apologize that your experience was anything less than satisfactory. Our goal is to not only meet the needs of each and every guest we serve but to exceed your expectations to make your stay as pleasant and comfortable as possible.It is our hope that you will give us another opportunity to serve you. Again, I apologize for the inconvenience during your stay and hope to see you during your next visit.

10/10 - 훌륭해요

Robert

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Older building but the rooms are great
2024년 2월에 1박 숙박함
답변 제공: ISHWAR 님, 2024년 2월 18일
Dear Valid Guest,I would like to thank you for taking a few minutes out of your busy schedule to complete our online survey regarding your recent stay at our hotel.Your survey responses will serve as an encouragement to all of our staff members as we continuously strive to improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback from loyal customers like you.Thank you again for sharing your experience, and we hope your next visit will be better than the previous one.Best Regards, Ishwar ChaudhariGeneral Manager

2/10 - 너무 별로예요

Frankie

아이를 동반한 가족 여행, 반려동물 동반 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
If you are a woman traveling with children and or pets do not stay here. To begin with, the man who checked us in was rude and acted like we were bothering him when we checked in after my daughter's rodeo at about 8:30 pm. The night was uneventful and quiet although the rooms were old and outdated. I wake early in the morning so I took my dog out. I was startled by a room door being open and two men watching me come down the stairs. I took my dog out to use the bathroom and on our way back she stopped to smell the rocks. The same man opened a window and yelled at me in a language I could not understand. As I came in the door I realized it was the same man who checked us in. My daughter and I went downstairs to have breakfast which was horrible and there are signs everywhere not to take food to your room. My daughter did not realize the passcode was on the key sleeve so on her way down to get me some coffee she asked the same man who had yelled at me for the password. He then yelled at her slammed a piece of paper down and walked away. We left for the day to return at 5:30. We did make the mistake of putting our dog in her kennel in the bathroom while we went to the pool. I was not 5 minutes and he came in and yelled at us again that the dog was barking. Rather than be afraid and feel unsafe my 11-year-old daughter and I packed up and went down the road to the Comfort Inn where we have stayed many times with our pets and family. If I could give this place 0 stars
2024년 2월에 2박 숙박함
답변 제공: ISHWAR 님, 2024년 2월 18일
We sincerely apologize for our Guest's inconvenient stay in our property. We will sincerely take this complaint into consideration and do apologize to the guest.I apologize that your experience was anything less than satisfactory. Our goal is to not only meet the needs of each and every guest we serve but to exceed your expectations to make your stay as pleasant and comfortable as possible.It is our hope that you will give us another opportunity to serve you. Again, I apologize for the inconvenience during your stay and hope to see you during your next visit.Best Regards, General Manager

8/10 - 좋아요

Allan

연인과의 여행
좋아요: 청결 상태
The toilet didn’t work properly. They came and plundered it. This let the toilet work for two flushes. At 11 pm when I flushed the toilet the water came up to the rim but not over. I did not call them back because it was late. My husband used the toilet at 4am and it overflowed. He went down and woke the person at work. My husband was asked if he used too much toilet paper. Really?!
2024년 2월에 1박 숙박함
답변 제공: ISHWAR 님, 2024년 2월 18일
Dear Valid Guest,I would like to thank you for taking a few minutes out of your busy schedule to complete our online survey regarding your recent stay at our hotel.Your survey responses will serve as an encouragement to all of our staff members as we continuously strive to improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback from loyal customers like you.Thank you again for sharing your experience, and we hope your next visit will be better than the previous one.Best Regards, Ishwar ChaudhariGeneral Manager

2/10 - 너무 별로예요

Brandon

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Bad management, bed was diry, it had hairs, bad shower, lack of hot water. Never coming back
2024년 2월에 1박 숙박함
답변 제공: ISHWAR 님, 2024년 2월 18일
We sincerely apologize for our Guest's inconvenient stay in our property. We will sincerely take this complaint into consideration and do apologize to the guest.I apologize that your experience was anything less than satisfactory. Our goal is to not only meet the needs of each and every guest we serve but to exceed your expectations to make your stay as pleasant and comfortable as possible.It is our hope that you will give us another opportunity to serve you. Again, I apologize for the inconvenience during your stay and hope to see you during your next visit.Best Regards, Ishwar ChaudhariGeneral Manager

10/10 - 훌륭해요

Thomas

2024년 1월에 1박 숙박함
답변 제공: ishwar 님, 2024년 1월 31일
Dear Valid Guest,I would like to thank you for taking a few minutes out of your busy schedule to complete our online survey regarding your recent stay at our hotel.Your survey responses will serve as an encouragement to all of our staff members as we continuously strive to improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback from loyal customers like you.Thank you again for sharing your experience, and we hope your next visit will be better than the previous one.Best Regards, Ishwar ChaudhariGeneral Manager

8/10 - 좋아요

Chad

2024년 1월에 2박 숙박함
답변 제공: ishwar 님, 2024년 1월 31일
Dear Valid Guest,I would like to thank you for taking a few minutes out of your busy schedule to complete our online survey regarding your recent stay at our hotel.Your survey responses will serve as an encouragement to all of our staff members as we continuously strive to improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback from loyal customers like you.Thank you again for sharing your experience, and we hope your next visit will be better than the previous one.Best Regards, Ishwar ChaudhariGeneral Manager

8/10 - 좋아요

Jennifer

출장 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
I expected a little more for the price. Building is dated, the rooms need an upgrade. The cleanliness was okay at best. The sheets had animal hair all over them and to late at night to get a new set of sheets that I would have to change myself. The complimentary shampoo and lotion (no conditioner) was already used. The remote was sticky. The desk had weird oil smudges all over it. The breakfast was mediocre. Walked in on the staff making it, powdered egg mix being mixed in the eating area and then cooked in the microwave. The stay was comfortable and safe, staff was very friendly. Just expected more given the price as I have stayed at other hotels in the area for 20 to 30 dollars less and had a better experience.
2024년 1월에 1박 숙박함
답변 제공: ishwar 님, 2024년 1월 18일
Dear Valid Guest,I would like to thank you for taking a few minutes out of your busy schedule to complete our online survey regarding your recent stay at our hotel.Your survey responses will serve as an encouragement to all of our staff members as we continuously strive to improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback from loyal customers like you.Thank you again for sharing your experience, and we hope your next visit will be better than the previous one.Best Regards, Ishwar ChaudhariGeneral Manager

10/10 - 훌륭해요

Trenton

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
What a joy its been to stay here the manager and the workers are fabulous. They were very polite and genuinly cared about the property and the travelers. They have opened my eyes to the complexities of running a motel business the manager is a great guy who took the time to pay my wife a geniune compliment. The world is going a million miles an hour and im sure his world is going 2 million but he took time out of his busy day every time we saw him to ask us how we were doing and follow up every time we saw him he and his staff are complete proffesionals and i would stay here every time i was in the area and needed a place to stay. Do yourself a favor and if you need a safe clean and good place to stay while going through richfield utah make this your stop...i think you will be very happy you did
2024년 1월에 5박 숙박함
답변 제공: ishwar 님, 2024년 1월 18일
Dear Valid Guest,I would like to thank you for taking a few minutes out of your busy schedule to complete our online survey regarding your recent stay at our hotel.Your survey responses will serve as an encouragement to all of our staff members as we continuously strive to improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback from loyal customers like you.Thank you again for sharing your experience, and we hope your next visit will be better than the previous one.Best Regards, Ishwar ChaudhariGeneral Manager

10/10 - 훌륭해요

Elizabeth

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 2박 숙박함
답변 제공: ishwar 님, 2024년 1월 18일
Dear Valid Guest,I would like to thank you for taking a few minutes out of your busy schedule to complete our online survey regarding your recent stay at our hotel.Your survey responses will serve as an encouragement to all of our staff members as we continuously strive to improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback from loyal customers like you.Thank you again for sharing your experience, and we hope your next visit will be better than the previous one.Best Regards, Ishwar ChaudhariGeneral Manager

8/10 - 좋아요

Mark

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함
답변 제공: ishwar 님, 2024년 1월 18일
Dear Valid Guest,I would like to thank you for taking a few minutes out of your busy schedule to complete our online survey regarding your recent stay at our hotel.Your survey responses will serve as an encouragement to all of our staff members as we continuously strive to improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback from loyal customers like you.Thank you again for sharing your experience, and we hope your next visit will be better than the previous one.Best Regards, Ishwar ChaudhariGeneral Manager

10/10 - 훌륭해요

Lisa

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: ishwar 님, 2024년 1월 18일
Dear Valid Guest,I would like to thank you for taking a few minutes out of your busy schedule to complete our online survey regarding your recent stay at our hotel.Your survey responses will serve as an encouragement to all of our staff members as we continuously strive to improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback from loyal customers like you.Thank you again for sharing your experience, and we hope your next visit will be better than the previous one.Best Regards, Ishwar ChaudhariGeneral Manager

2/10 - 너무 별로예요

Cristal

아이를 동반한 가족 여행, 출장 여행, 반려동물 동반 여행, 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Unfriendly, low budget best western. You get what you pay for.
2024년 1월에 1박 숙박함
답변 제공: ishwar 님, 2024년 1월 12일
My name is Ishwar Chaudhari and I am the General Manager of Best Western Richfield Inn. We sincerely apologize for our Guest's inconvenient stay in our property. We will sincerely take this complaint into consideration and do apologize to the guest.I apologize that your experience was anything less than satisfactory. Our goal is to not only meet the needs of each and every guest we serve but to exceed your expectations to make your stay as pleasant and comfortable as possible.It is our hope that you will give us another opportunity to serve you. Again, I apologize for the inconvenience during your stay and hope to see you during your next visit.Best Regards, Ishwar ChaudhariGeneral Manager

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 직원 및 서비스
One night stop
One night stay on my way south for the winter. The hotel is on the older side and I had to drag my suitcase up the stairs to the 2nd floor. The cleanliness could have been better, but they had limited staff working after Christmas.
2023년 12월에 1박 숙박함
답변 제공: ishwar 님, 2024년 1월 12일
My name is Ishwar Chaudhari and I am the General Manager of Best Western Richfield Inn. We sincerely apologize for our Guest's inconvenient stay in our property. We will sincerely take this complaint into consideration and do apologize to the guest.I apologize that your experience was anything less than satisfactory. Our goal is to not only meet the needs of each and every guest we serve but to exceed your expectations to make your stay as pleasant and comfortable as possible.It is our hope that you will give us another opportunity to serve you. Again, I apologize for the inconvenience during your stay and hope to see you during your next visit.Best Regards, Ishwar ChaudhariGeneral Manager

10/10 - 훌륭해요

Lynnaia

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Wonderful hotel and helpful staff for the three of us. Thank you for the great stay!
2023년 12월에 1박 숙박함
답변 제공: ishwar 님, 2024년 1월 31일
Dear Valid Guest,I would like to thank you for taking a few minutes out of your busy schedule to complete our online survey regarding your recent stay at our hotel.Your survey responses will serve as an encouragement to all of our staff members as we continuously strive to improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback from loyal customers like you.Thank you again for sharing your experience, and we hope your next visit will be better than the previous one.Best Regards, Ishwar ChaudhariGeneral Manager

4/10 - 별로예요

TIMOTHY

반려동물 동반 여행, 가족 여행
별로예요: 청결 상태, 편의 시설/서비스
2023년 12월에 1박 숙박함
답변 제공: ishwar 님, 2024년 1월 12일
My name is Ishwar Chaudhari and I am the General Manager of Best Western Richfield Inn. We sincerely apologize for our Guest's inconvenient stay in our property. We will sincerely take this complaint into consideration and do apologize to the guest.I apologize that your experience was anything less than satisfactory. Our goal is to not only meet the needs of each and every guest we serve but to exceed your expectations to make your stay as pleasant and comfortable as possible.It is our hope that you will give us another opportunity to serve you. Again, I apologize for the inconvenience during your stay and hope to see you during your next visit.Best Regards, Ishwar ChaudhariGeneral Manager

2/10 - 너무 별로예요

Luis

2023년 12월에 1박 숙박함
답변 제공: Khia 님, 2024년 1월 18일
Thank you for the comments regarding your recent stay with us. We are sorry that we were unable to meet your expectations during your stay. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive, when reviewing the services and accommodations we provide to our guests. If we can be of further assistance, please don't hesitate to let us know.

2/10 - 너무 별로예요

Dikshya

2023년 12월에 1박 숙박함
답변 제공: Khia 님, 2024년 1월 18일
Thank you for the comments regarding your recent stay with us. We are sorry that we were unable to meet your expectations during your stay. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive, when reviewing the services and accommodations we provide to our guests. If we can be of further assistance, please don't hesitate to let us know.

8/10 - 좋아요

실제 이용하신 고객

가족 여행
2023년 12월에 1박 숙박함
답변 제공: ishwar 님, 2024년 1월 12일
Dear Valid Guest,I would like to thank you for taking a few minutes out of your busy schedule to complete our online survey regarding your recent stay at our hotel.Your survey responses will serve as an encouragement to all of our staff members as we continuously strive to improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback from loyal customers like you.Thank you again for sharing your experience, and we hope your next visit will be better than the previous one.Best Regards, Ishwar ChaudhariGeneral Manager

2/10 - 너무 별로예요

Sameed

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: ishwar 님, 2024년 1월 12일
My name is Ishwar Chaudhari and I am the General Manager of Best Western Richfield Inn. We sincerely apologize for our Guest's inconvenient stay in our property. We will sincerely take this complaint into consideration and do apologize to the guest.I apologize that your experience was anything less than satisfactory. Our goal is to not only meet the needs of each and every guest we serve but to exceed your expectations to make your stay as pleasant and comfortable as possible.It is our hope that you will give us another opportunity to serve you. Again, I apologize for the inconvenience during your stay and hope to see you during your next visit.Best Regards, Ishwar ChaudhariGeneral Manager

6/10 - 괜찮아요

susan

연인과의 여행, 반려동물 동반 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: ishwar 님, 2024년 1월 31일
Dear Valid Guest,I would like to thank you for taking a few minutes out of your busy schedule to complete our online survey regarding your recent stay at our hotel.Your survey responses will serve as an encouragement to all of our staff members as we continuously strive to improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback from loyal customers like you.Thank you again for sharing your experience, and we hope your next visit will be better than the previous one.Best Regards, Ishwar ChaudhariGeneral Manager

10/10 - 훌륭해요

KIMBERLY

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Giving me a water bottle when I check in is a small gesture but go a long way for customer's appreciation in my opion. Thank you.
2023년 12월에 1박 숙박함
답변 제공: ishwar 님, 2023년 12월 14일
Dear Valid Guest,I would like to thank you for taking a few minutes out of your busy schedule to complete our online survey regarding your recent stay at our hotel.Your survey responses will serve as an encouragement to all of our staff members as we continuously strive to improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback from loyal customers like you.Thank you again for sharing your experience, and we hope your next visit will be better than the previous one.Best Regards, Ishwar ChaudhariGeneral Manager

10/10 - 훌륭해요

Brenda

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Would stay here again. Very nice and clean also had a great breakfast. Would recommend .
2023년 11월에 1박 숙박함
답변 제공: BW 님, 2023년 12월 9일
My name is Ishwar Chaudhari and I am the General Manager of Best Western Richfield Inn. We sincerely apologize for our Guest's inconvenient stay at our property. We will sincerely take this complaint into consideration and do apologize to the guest. I apologize that your experience was anything less than satisfactory. Our goal is to not only meet the needs of each and every guest we serve but to exceed your expectations to make your stay as pleasant and comfortable as possible. It is our hope that you will give us another opportunity to serve you. Again, I apologize for the inconvenience during your stay and hope to see you during your next visit. Best Regards, Ishwar Chaudhari General Manager

10/10 - 훌륭해요

Kimberly

연인과의 여행, 반려동물 동반 여행
좋아요: 편의 시설/서비스
It was freat
2023년 11월에 1박 숙박함
답변 제공: BW 님, 2023년 11월 24일
Dear Valued Guest, I would like to thank you for taking a few minutes out of your busy schedule to complete our online survey regarding your recent stay at our hotel. Your survey responses will serve as an encouragement to all of our staff members as we continuously strive to improve the quality of our services in order to provide an exceptional experience for all of our guests. It is always a pleasure to receive positive feedback from loyal customers like you. Thank you again for sharing your experience, and we hope your next visit will be better than the previous one. Best Regards, Ishwar Chaudhari General Manager

10/10 - 훌륭해요

Jennifer

반려동물 동반 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The front desk staff was amazing. I think her name is April and she was awesome.
2023년 11월에 1박 숙박함
답변 제공: BW 님, 2023년 11월 23일
Dear Valued Guest, I would like to thank you for taking a few minutes out of your busy schedule to complete our online survey regarding your recent stay at our hotel. Your survey responses will serve as an encouragement to all of our staff members as we continuously strive to improve the quality of our services in order to provide an exceptional experience for all of our guests. It is always a pleasure to receive positive feedback from loyal customers like you. Thank you again for sharing your experience, and we hope your next visit will be better than the previous one. Best Regards, Ishwar Chaudhari General Manager

10/10 - 훌륭해요

Lisa or Stephen 님, Saint George

가족 여행
좋아요: 직원 및 서비스
This property was the grade 2. BUT... it was clean and comfortable. We were able to get what we needed for a great rate late at night.
2023년 11월에 1박 숙박함
답변 제공: BW 님, 2023년 11월 22일
Dear Valued Guest, I would like to thank you for taking a few minutes out of your busy schedule to complete our online survey regarding your recent stay at our hotel. Your survey responses will serve as an encouragement to all of our staff members as we continuously strive to improve the quality of our services in order to provide an exceptional experience for all of our guests. It is always a pleasure to receive positive feedback from loyal customers like you. Thank you again for sharing your experience, and we hope your next visit will be better than the previous one. Best Regards, Ishwar Chaudhari General Manager

10/10 - 훌륭해요

Jessica

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very clean and the staff was welcoming and friendly.
2023년 11월에 1박 숙박함
답변 제공: BW 님, 2023년 11월 18일
Dear Valued Guest, I would like to thank you for taking a few minutes out of your busy schedule to complete our online survey regarding your recent stay at our hotel. Your survey responses will serve as an encouragement to all of our staff members as we continuously strive to improve the quality of our services in order to provide an exceptional experience for all of our guests. It is always a pleasure to receive positive feedback from loyal customers like you. Thank you again for sharing your experience, and we hope your next visit will be better than the previous one. Best Regards, Ishwar Chaudhari General Manager

8/10 - 좋아요

Lawrence

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Staff were friendly and room was clean and relaxing.
2023년 11월에 1박 숙박함
답변 제공: BW 님, 2023년 11월 17일
Dear Valued Guest, I would like to thank you for taking a few minutes out of your busy schedule to complete our online survey regarding your recent stay at our hotel. Your survey responses will serve as an encouragement to all of our staff members as we continuously strive to improve the quality of our services in order to provide an exceptional experience for all of our guests. It is always a pleasure to receive positive feedback from loyal customers like you. Thank you again for sharing your experience, and we hope your next visit will be better than the previous one. Best Regards, Ishwar Chaudhari General Manager