Dear Laura,Thank you for your feedback! We're glad to hear that you enjoyed your stay and found the space comfortable. We apologize for any discomfort caused by the warmth in the room and the inability to open the windows for fresh air. Your comments are valuable to us, and we'll certainly take them into consideration to improve our guests' experience in the future. We hope to welcome you back for another pleasant stay soon!All the best,Sebastian MaronaGeneral Manager

Dear Aleksandra,Thank you for taking the time to share your positive feedback! We're glad to hear that you found our location convenient, within walking distance to the old town, and that you enjoyed the quiet ambiance during your stay. Your satisfaction is important to us, and we hope to have the pleasure of welcoming you back in the future.Best regards,Sebastian MaronaGeneral Manager

Dear Aleksandra,Thank you for your wonderful feedback! We're delighted to hear that you enjoyed your stay with us. It's great to know that you found the room spacious, the bathroom nice and clean, and the bed very comfortable. Your safety and peace were a priority, and we're thrilled that you felt secure and had a quiet stay. We appreciate your kind words about our staff, and we're glad their helpfulness contributed to your positive experience. It's fantastic to hear your recommendation, and we look forward to welcoming you back to our ibis hotel in the future!All the best,Sebastian MaronaGeneral Manager

Dear Thaddäus,Thank you for your positive feedback! We're glad to hear that your check-in experience was uncomplicated and that you enjoyed the beautifully decorated reception area. It's great that you found your room tidy. We appreciate your support in our efforts to reduce plastic waste. Additionally, we're pleased to know that the breakfast buffet meets your preferences, offering almond and oat milk. We hope to welcome you back for another pleasant stay in the future!All the best,Sebastian MaronaGeneral Manager

Dear Adele,Thank you for your positive feedback! We're thrilled to hear that you found our hotel's location perfect and convenient for exploring the center, station, and shopping center on foot. It's great to know that our friendly staff, comfortable rooms, and cleanliness left a positive impression. We look forward to welcoming you again on your future stays.Best regards,Sebastian MaronaGeneral Manager

Dear Peter,Thank you for the kind words! Our team always strives to provide the best stay for our guests. We are delighted that we managed to meet your expectations. See you soon!All the best,Sebastian MaronaGeneral Manager

Dear Ernest,We're grateful for your flawless rating! It's our goal to provide exceptional service to all our guests. We hope to see you soon!Best regards,Sebastian MaronaGeneral Manager

Dear Barry,We're delighted to receive a flawless rating from you! It's our pleasure to provide you with an outstanding stay. We hope to see you soon!Best regards,Sebastian MaronaGeneral Manager

Dear Dmytro,Thank you for the positive feedback! We're delighted to hear that you found our hotel nice, with a convenient location. It's great to know you enjoyed the quiet surroundings. We appreciate your review and hope to welcome you back in the future!All the best,Sebastian MaronaGeneral Manager

Dear Marc,Thank you for sharing your feedback. We're glad you enjoyed your stay, but we apologize for the issues you encountered, especially regarding the breakfast variety and staff interactions. We'll address these concerns to enhance the overall experience. Additionally, we'll look into the problems with the parking lot light barrier. We appreciate your input and hope to improve upon these aspects for your future visits.All the best,Sebastian MaronaGeneral Manager

Dear Pawel,Thank you for taking the time to share your positive feedback. We're delighted to hear that you found our staff helpful, the room comfortable and clean, and the parking easy. It's especially rewarding to know that you enjoyed our breakfast.We appreciate your kind words, and your satisfaction is our utmost priority. We look forward to the opportunity to welcome you back in the future.Thank you for choosing our hotel!All the best,Sebastian MaronaGeneral Manager

Dear Allan,We appreciate your feedback and would like to clarify the process that occurs when a guest forgets their belongings in our hotel.Our standard procedure is to reach out to the guest if we have their contact information from the reservation. Unfortunately, in your case, we did not have an email address or the correct phone number to reach you. We sincerely apologize for not contacting you through booking platform.It's important to note that we take lost belongings seriously. According to our Hotel Regulations: "§10 Personal belongings left by the departing Guest in the hotel room will be sent to the address indicated by the Guest. In the absence of such an instruction, the Hotel will store these items for 3 months."We are committed to following these guidelines to ensure that your laptop is safely returned to you. We have already contacted you through the booking platform. We are awaiting information on where we should send your lost item. We appreciate your understanding and apologize for any inconvenience this may have caused. We hope that despite this situation, your stay was enjoyable and that you will visit us again. You are always welcome!Best regards.Sebastian MaronaGeneral Manager

Dear Allison,We're thrilled to hear that you had a wonderful stay! If you ever decide to visit us again, we'll be here to provide you with another great experience. Thank you for your kind words and see you soon!All the best,Sebastian MaronaGeneral Manager

Dear Johannes,We're delighted to hear that you enjoyed your stay! It sounds like you had a great experience with our spacious rooms, breakfast selection, and the communal facilities. If your travels bring you back to our area, we look forward to welcoming you again. Thank you for your positive feedback!All the best,Sebastian MaronaGeneral Manager

Dear Andreas, Thank you for sharing your feedback. We're delighted to hear that you found our hotel's location advantageous for your visit. Being close to the city center and the train station does indeed provide convenient access to various attractions, restaurants, and bars. We aim to offer our guests a comfortable and accessible stay.We hope you had a wonderful time exploring the city, and we would love to welcome you back on your next visit to make your stay even more enjoyable. Safe travels!Warm regards.Sebastian MaronaGeneral Manager

Dear Thaddeus,Thank you for your feedback! We're delighted to hear that you had a great experience with our customer service and enjoyed our excellent breakfast. Your satisfaction is our priority, and we hope to have the pleasure of welcoming you back in the future. Best regards.Sebastian MaronaGeneral Manager

Dear Pierre,Thank you for your kind words! We're thrilled to hear that you found our hotel well-located, comfortable, and clean, and that our parking was convenient for you. We appreciate your recommendation, and we look forward to welcoming you back on your next visit. All the best,Sebastian MaronaGeneral Manager

Dear Chloe,Thank you for sharing your feedback! We are delighted to hear that you had a lovely stay at our hotel and enjoyed our great location. It's wonderful to know that you found the hotel reception area welcoming for both children and adults, with plenty of activities to enjoy. We strive to provide a friendly and accommodating experience for all our guests, and your kind words motivate us to continue delivering exceptional service. We hope to welcome you back again soon for another fantastic stay!All the best,Sebastian MaronaGeneral Manager

Dear Stefan,Thank you for sharing your positive feedback regarding your recent stay at our hotel. We're delighted to hear that you enjoyed our prime location, which offers convenient access to nearby shopping centers and public transportation.We're glad that any issues you encountered during your stay were promptly resolved by our attentive staff. We strive to provide a comfortable and enjoyable experience for all our guests, and we're pleased to hear that you found the beds comfortable and the showers spacious.We appreciate your feedback regarding the soundproofing of the rooms and the clarification regarding the lifts. We will take this into consideration as we continuously strive to improve our guests' experience.It's wonderful to hear that our staff was cheerful and that you enjoyed the breakfast we provided. We aim to provide a pleasant and satisfying start to the day with a variety of options to suit all tastes.Thank you once again for choosing to stay with us, and we hope to have the pleasure of welcoming you back in the future.All the best,Sebastian MaronaGeneral Manager

Thank you for your feedback on your recent stay at Ibis Wroclaw Centrum. We're glad to hear that overall you had a good experience at our hotel. We apologize for any inconvenience caused by the proximity to the train tracks and the associated noise. While it didn't significantly impact your sleep, we understand that it could be a disturbance in the morning. We appreciate your understanding in this matter.We're pleased to know that you found your room bright and clean. It's great to hear that our staff provided friendly and helpful service throughout your stay. Thank you for choosing Ibis Wroclaw Centrum, and we hope to have the opportunity to welcome you back in the future, providing you with an even more enjoyable stay.All the best,Sebastian MaronaGeneral Manager

Dear Natalia, Thank you for taking the time to share your feedback with us. We're delighted to hear that you found our hotel great and reasonably priced. We're glad you appreciated the sparkling water dispensers by the lifts. We appreciate your positive comments about the cleanliness and modernity of our hotel. We strive to maintain high standards and provide a comfortable and enjoyable experience for our guests.We are sorry to hear that the number of towels in your room was insufficient. For future reference, please ask the recepion for extra towels to be brought and we will be sure to resolve the problem quickly. We also deeply apologize for the confusion you experienced regarding breakfast. Our ibis and Novotel brands have separate dining areas, and we apologize for any inconvenience caused by the miscommunication. We will review our signage and information provided to guests to ensure clarity and avoid any confusion in the future.Thank you again for sharing your thoughts. Your feedback is important to us, and we will use it to improve our services and enhance the overall experience for our guests. We hope to have the opportunity to welcome you back on your future visits to the city.All the best,Sebastian MaronaGeneral Manager

Thank you for your feedback. We're delighted to hear that you had a very good experience at our hotel and enjoyed the quality of our services, including the breakfast and the convenient location. We strive to provide a memorable stay for all our guests, and it's wonderful to know that we met your expectations. We appreciate your recommendation and hope to have the pleasure of welcoming you back in the future.Vemo-nos lá! :) All the best, Sebastian MaronaGeneral Manager

Szanowny Panie Tomaszu,Bardzo dziękujemy za ocenę naszego hotelu. Tak wysoka nota jest dla nas dumą! Będzie nam niezmiernie miło gościć Pana ponownie.Pozdrawiamy,Sebastian MaronaDyrektor Hotelu

Dear Petr,Thank you for taking the time to share your feedback from stay You have experienced. Note of the review You gave us is the highest which makes us more than happy! We hope to welcome you back to our hotel very soon.Your sincerely,Sebastian MaronaGeneral Manager

Dear Aneta,Thank you for taking the time to share your feedback and comment that contain perks from stay You have experienced. We hope to welcome you back to our hotel very soon!Your sincerely,Sebastian MaronaGeneral Manager

Dear Muhammad Zulhilmi,Thank you for taking the time to share your feedback and comment that contain perks from stay You have experienced. We hope to welcome you back to our hotel very soon!Your sincerely,Sebastian MaronaGeneral Manager

Szanowna Pani Beato,Bardzo dziękujemy za wysoką ocenę naszego hotelu i docenienie naszego zespołu! Cieszymy się, że jest Pani zadowolona i mamy nadzieję wkrótce zobaczyć się z Panią ponownie.Pozdrawiamy,Sebastian MaronaDyrektor Hotelu

Dear Marcelo,Thank you for taking the time to share your feedback and comment that contain perks from stay You have experienced. We hope to welcome you back to our hotel very soon!Your sincerely,Sebastian MaronaGeneral Manager

Dear Paulina,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! We so appreciate your opinion.Sincerely,Sebastian MaronaGeneral Manager

Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Sebastian MaronaGeneral Manager

Dear Alessandro,Thank you for taking the time to share your feedback from stay You have experienced. We hope to welcome you back to our hotel very soon!You sincerely,Sebastian MaronaGeneral Manager

Lieber Gast,Vielen Dank, dass Sie sich die Zeit genommen haben, uns Ihre Meinung zu Ihrem Aufenthalt bei uns mitzuteilen. Wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen!Mit freundlichen Grüßen,Sebastian MaronaHotel Direktor

Lieber Gast,Vielen Dank für die gute Bewertung, die Sie unserem Hotel gegeben haben. Wir freuen uns, dass Ihnen der Aufenthalt bei uns gefallen hat und hoffen, Sie bald wieder bei uns begrüßen zu dürfen!Mit freundlichen Grüßen,Sebastian MaronaHotel Direktor

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Sebastian Marona General Manager

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. In the future we would like to show You superior service as it should be :) Sincerely, Sebastian Marona General Manager

Dear Tom, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Sebastian Marona General Manager

Szanowna Pani Paulino, Bardzo dziękujemy za wysoką ocenę naszego hotelu i jednocześnie przepraszamy za długi czas oczekiwania na odpowiedź. Jest nam wszystkim niezmiernie miło, że nasze starania są doceniane :) Cieszymy się, że jest Pani zadowolona i mamy nadzieję wkrótce zobaczyć się z Panią ponownie! Pozdrawiamy, Sebastian Marona Dyrektor Hotelu

Szanowny Panie Zbigniewie, Jest mi niezmiernie miło widząc Pana ocenę, ponieważ nasze starania nie idą na marne, a co więcej zostają zauważalne i wpływają na dobre samopoczucie naszych gości. Bardzo dziękujemy za tak wysoką ocenę naszego hotelu. Mamy nadzieję wkrótce zobaczyć się z Panem ponownie! Pozdrawiamy, Sebastian Marona Dyrektor Hotelu

Szanowny Panie Sławomirze, Bardzo dziękujemy za wysoką ocenę naszego hotelu i jednocześnie przepraszamy za tak opóźniony czas odpowiedzi. Cenimy sobie wszystkie uwagi, które pozwalają nam na podwyższeniu standardu obsługi. Cieszymy się, że jest Pan zadowolony i mamy nadzieję wkrótce zobaczyć się z Panem ponownie! Pozdrawiamy, Sebastian Marona Dyrektor Hotelu