외관

홀리데이 인 익스프레스 & 스위트 하디빌 - 힐튼 헤드, IHG 호텔 여행 후기

2.5 out of 5

이용 후기

8.6

훌륭해요

평점 10 - 훌륭해요. 646개 이용 후기 중 344개" "
평점 8 - 좋아요. 646개 이용 후기 중 174개" "
평점 6 - 괜찮아요. 646개 이용 후기 중 71개" "
평점 4 - 별로예요. 646개 이용 후기 중 38개" "
평점 2 - 너무 별로예요. 646개 이용 후기 중 19개" "

8.6/10

청결 상태

9.0/10

직원 및 서비스

8.2/10

편의 시설/서비스

8.6/10

숙박 시설 상태 및 시설

8.4/10

친환경

이용 후기

2/10 - 너무 별로예요

Joshua

별로예요: 직원 및 서비스
2024년 4월에 1박 숙박함

2/10 - 너무 별로예요

Sara

아이를 동반한 가족 여행, 가족 여행
별로예요: 숙박 시설 상태 및 시설
I was told to leave because my kids were playing in the room ??? First floor room 107
2024년 4월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 5일
Dear Sara, Thank you for sharing your thoughts. We appreciate having the opportunity to host your family. We strive to deliver exceptional stays for our guests, and we apologize for any inconvenience you experienced. Please feel free to reach out to us offline so that we may address any lingering concerns you have. It was our pleasure to welcome you and we hope to have the chance to change your perceptions with an improved stay in the future.

8/10 - 좋아요

James

좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Lots of train noise, but pretty woods right out back. Convenient to gas station
2024년 4월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 5일
Dear James,Thank you for choosing Holiday Inn Express & Suites Hardeeville. While we're glad you enjoyed our picturesque location, we're sorry you were inconvenienced by outside noise during your time here. We hope you had a comfortable night's sleep and that your stay was still satisfactory overall. Your feedback is appreciated, and we would be delighted if you would consider staying with us again in the future.

10/10 - 훌륭해요

Michelle

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Close to highway
2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 5일
Dear Michelle,Thank you for taking the time to leave a review. We're happy to hear you were able to take advantage of our convenient location and hope you'll come to visit Holiday Inn Express & Suites Hardeeville again soon.

6/10 - 괜찮아요

Emily 님, Abingdon

좋아요: 직원 및 서비스
별로예요: 청결 상태
I normally love Holiday Inn Express. We have stayed at them the last several years on our way to and from Florida. The front desk attendant was super nice. We only spent one night. Our looked average clean. Corners of the bathroom had build-up. The worst thing was the room smelled like an animal had been in there. Almost like a veterinarian's office. I guess the smell was in the carpet and hard to get out with a vacuum.
2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 5일
Dear Emily,Thank you for taking the time to leave us your review. While we're happy to know that our friendly team members impressed you, we apologize for any unpleasant odor during your visit. Your feedback regarding this matter will be looked into by our housekeeping team. We hope you'll consider giving us another chance in the future to deliver the exceptional stay we know we're capable of providing for you.

10/10 - 훌륭해요

Kitty

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
So far so good.
2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 3월 31일
Dear Kitty,Thank you for choosing Holiday Inn Express & Suites Hardeeville! We're glad you enjoyed your visit, and we invite you to stay with us again the next time you're in the area.

6/10 - 괜찮아요

Julia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Mary

좋아요: 청결 상태
2024년 3월에 1박 숙박함

4/10 - 별로예요

David

별로예요: 숙박 시설 상태 및 시설
Property is ugly and uninviting. Entrance looks like an innercity bus terminal. Decor may intend to be modern. Instead, it just looks very hard used and poorly maintained. We could hear neighbors in the next room and ipdtairs. I won't be staying in a Holiday Inn again
2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 3월 5일
Dear David,We're saddened to learn you did not enjoy your stay. Please accept our apologies for any disappointment with the appearance of the property and for any issues with noise. Your feedback helps us improve, and we'll keep your comments in mind to help ensure a more enjoyable visit in the future. Should you be in the area again, please consider coming back to see us.

6/10 - 괜찮아요

Bradford

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
The room had a very musty smell and clearly had water damage at some point. My wife is allergic to mold which we founf in Room 226 and they could not switch us because the hotel was full.
2024년 2월에 1박 숙박함
답변 제공: General Manager 님, 2024년 3월 4일
Dear Bradford,We are sorry to hear about your experience. Our team has made note of your feedback, and we thank you for making us aware of this issue. Once again, thank you for taking the time to leave feedback, and we wish you happy and safe travels.

10/10 - 훌륭해요

Anthony

좋아요: 숙박 시설 상태 및 시설
Improved my opinion of Holiday Inns.
2024년 2월에 1박 숙박함
답변 제공: General Manager 님, 2024년 3월 4일
Dear Anthony,Thank you for your review and for giving us a perfect rating! We're thrilled you thoroughly enjoyed your recent experience, and we hope you return soon.

2/10 - 너무 별로예요

regina 님, clarks summit

단체 여행, 출장 여행
별로예요: 청결 상태
One room had bed bugs. We told staff and didn’t seem to be a big deal. We did get a new room. At this point we had to sleep with one eye open.
2024년 1월에 1박 숙박함
답변 제공: General Manager 님, 2024년 3월 3일
Dear Regina,Thank you for sharing your experience with us. We're deeply disappointed to learn about the inconvenience you faced, and these matters will promptly be addressed. Your comfort and peace of mind are paramount, and we assure you that we're continuously working to uphold our standards and regularly receive pest control service at our property to ensure this is not a concern. We hope to have the opportunity to restore your confidence in us during your next visit.

10/10 - 훌륭해요

beverly colleen

2024년 2월에 1박 숙박함

10/10 - 훌륭해요

Linda

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Easy off highway location. Adequate inside but rooms could be updated. Allows dogs so it works for us!
2024년 2월에 1박 숙박함
답변 제공: General Manager 님, 2024년 2월 20일
Dear Linda,Thank you for taking the time to leave a review. We are grateful you enjoyed your stay. It warms our hearts that you were able to bring your pup along. We hope to welcome you back soon at Holiday Inn Express & Suites Hardeeville!

10/10 - 훌륭해요

Carla

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함

10/10 - 훌륭해요

lee

연인과의 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
So fare good
2024년 2월에 1박 숙박함
답변 제공: General Manager 님, 2024년 2월 7일
Dear Lee,It was a delight hosting you at Holiday Inn Express & Suites Hardeeville, and we appreciate you taking the time to leave such an excellent rating! Anytime your travels point you back in our direction, we hope to be your first choice. You can count on us to continue meeting your expectations.

6/10 - 괜찮아요

Lee 님, Blountville

연인과의 여행
좋아요: 편의 시설/서비스
The property is under renovation and looks like it was done on the cheap.
2024년 2월에 1박 숙박함
답변 제공: General Manager 님, 2024년 2월 7일
Dear Lee,We're sorry to hear about any disappointment in our accommodations during your visit. This is never the experience we want our guests to have and we'll be sure to discuss all of your comments internally. We hope you will consider giving us another chance in the future; we're confident we can impress you.

8/10 - 좋아요

Salvatore

2024년 1월에 1박 숙박함

6/10 - 괜찮아요

John H.

2024년 1월에 1박 숙박함

8/10 - 좋아요

Michael

가족 여행
2024년 1월에 1박 숙박함

10/10 - 훌륭해요

Carrie

Clean and very friendly! Good breakfast!
2024년 1월에 1박 숙박함
답변 제공: General Manager 님, 2024년 1월 12일
Dear Carrie,From our tasty breakfast and welcoming staff to our spotless accommodations, we are thrilled you had a superb stay with us at Holiday Inn Express & Suites Hardeeville. Hosting you again would be a treat, so please come back soon!

10/10 - 훌륭해요

Helene

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Le petit déjeuner était froid. L'insonorisation serait à améliorer.
2024년 1월에 1박 숙박함
답변 제공: General Manager 님, 2024년 1월 12일
Dear Helene,Thank you for being our guest at Holiday Inn Express & Suites Hardeeville. While it was a pleasure to offer you a convenient breakfast, you can bet our culinary team will strive to keep our food items at the perfect temperature. We hope you'll stay with us again.

8/10 - 좋아요

Francisco

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 편의 시설/서비스
The hotel is a little far from Savannah and is located in the middle of nothing. For one night stay was ok, breakfast more than enough and staff friendly.
2023년 12월에 1박 숙박함
답변 제공: General Manager 님, 2024년 1월 31일
Dear Francisco,Thank you for staying with us and taking the time to share your thoughts. We're glad our friendly staff and tasty breakfast added to your experience. Our team is always happy to suggest things to do nearby or help arrange transportation. If you're in the area again, please come back to see us.

10/10 - 훌륭해요

Gary

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Floor in room had a lot of dust/pet fur
2023년 12월에 1박 숙박함
답변 제공: General Manager 님, 2024년 1월 8일
Dear Gary,Thanks so much for your review. We sincerely apologize for the lapse in cleanliness you experienced and want to assure you we've shared this feedback with our team. Hopefully, this was only a minor concern, and you were able to enjoy your overall stay! We'd love to welcome you back anytime.

8/10 - 좋아요

Elizabeth M

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good for one night stay on our way to Florida
We only stayed one night. The hotel and staff were fine but the bed was very hard which we are not use to so that was disappointing. We both woke up sore from the bed being like concrete. On the upside, the free breakfast was good.
2023년 12월에 1박 숙박함
답변 제공: General Manager 님, 2024년 1월 8일
Dear Elizabeth,Thanks for your feedback and for staying with us. We appreciate your compliments regarding our tasty breakfast and friendly service; however, please accept our apologies if our accommodations were not as expected. It was an honor having you stay with us, and we hope you will consider visiting us again.

10/10 - 훌륭해요

kimara

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함

4/10 - 별로예요

Allison

2023년 12월에 1박 숙박함

4/10 - 별로예요

Sandra 님, Scarborough

2023년 12월에 1박 숙박함

2/10 - 너무 별로예요

Josée

2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Jack

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 2박 숙박함

10/10 - 훌륭해요

Edward

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good hotel easy on off from I 95. Decent area. Will have to drive about 10 miles for food other than fast food.
2023년 12월에 1박 숙박함
답변 제공: General Manager 님, 2023년 12월 18일
Dear Edward,Thank you for taking the time to share your review! We're glad you found our location convenient and our area satisfactory. It was a pleasure to have you stay at Holiday Inn Express & Suites Hardeeville, and we hope to welcome you back again soon!

10/10 - 훌륭해요

Jaitra

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Clean and convenient, a great value
Very comfortable stay in two rooms for a family of 6. The two adjacent rooms had two queens and a sofa bed in each! Very spacious and comfortable, with microwave and fridge in both rooms. Nearby restaurants are easy to get to, and staff is friendly and helpful. Our 4 teenage boys definitely did justice to the free breakfast buffet!
2023년 12월에 1박 숙박함
답변 제공: General Manager 님, 2023년 12월 18일
Dear Jaitra,We take pride in offering clean, convenient accommodations at an affordable rate, so we're happy to hear you appreciated our efforts. It's also great to know that our friendly staff made you feel welcome and that your boys enjoyed breakfast. If your adventures bring you back to the area, please come see us again at Holiday Inn Express & Suites Hardeeville!

8/10 - 좋아요

A S

가족 여행
좋아요: 청결 상태, 직원 및 서비스
it’s okay.. clean and fine.the room did smell like cigarettes when we walked in -& we asked for a non-smoking room
2023년 12월에 1박 숙박함
답변 제공: General Manager 님, 2023년 12월 15일
Thanks so much for your review. We're glad to hear you appreciated our high standards of cleanliness, though we apologize for the odor you encountered and will be sure to share that feedback with the appropriate staff members. We'd love to welcome you back soon!

10/10 - 훌륭해요

Donna

2023년 12월에 1박 숙박함

4/10 - 별로예요

Edward

출장 여행, 반려동물 동반 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
First of all we only just arrived and it is dark outside so I cannot tell you about the exterior of the property but the room is very nice and clean. However, we were not told about the $35 pet fee which I feel is pretty high and in my opinion it should have been mentioned when I booked the room. Evelyn Hughes
2023년 12월에 1박 숙박함
답변 제공: Staff 님, 2023년 12월 13일
I am so sorry that you were not made aware of our pet fee. It has remained the same for the past 10 years.

10/10 - 훌륭해요

Robert

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice room
2023년 12월에 1박 숙박함
답변 제공: General Manager 님, 2023년 12월 11일
Dear Robert,It was such a pleasure having you as our guest! We're thrilled our lovely accommodations were the highlight of your visit, and we appreciate you mentioning them to your fellow travelers. Thank you for your review, and we hope you return soon!

8/10 - 좋아요

John 님, Charlottesville

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Just stayed one night but everything was great. No problems.
2023년 11월에 1박 숙박함
답변 제공: General Manager 님, 2023년 12월 5일
Dear John,Thank you for choosing to stay with us at Holiday Inn Express & Suites Hardeeville. Our goal is to provide every guest with a wonderful experience, so we're thrilled you enjoyed your visit. If there was anything we could have done differently to improve your trip, please don't hesitate to reach back out. The pleasure was all ours, and we hope you'll choose us again in the future.

8/10 - 좋아요

Wayne

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Convenient
2023년 11월에 1박 숙박함
답변 제공: General Manager 님, 2023년 11월 29일
Dear Wayne,Our team enjoyed hosting you at Holiday Inn Express & Suites Hardeeville. It's great to read that you liked our convenient location. Please stay with us again next time you're in town.

10/10 - 훌륭해요

Patricia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함

8/10 - 좋아요

Lisa

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Convenient to I-95 and relatively new
This was convenient to I-95 and the rooms were large. Our room included a refrigerator, microwave and coffee maker and had a large desk as well as lots of storage for luggage and other items. The beds were a little on the soft side and the water pressure was very low in both the sink and the shower. Our toilet also had an issue with running on and off throughout the night. I mentioned it to the front desk upon checkout and they said they would put in a maintenance request so I can't comment on the follow through with that. The breakfast was a typical free hotel breakfast - nothing special. The convenience was good but it was also located behind a busy convenience store. Overall, it was clean and I would probably stay there again.
2023년 11월에 1박 숙박함
답변 제공: General Manager 님, 2023년 11월 17일
Dear Lisa,It was our pleasure to host your stay at Holiday Inn Express & Suites Hardeeville. Thank you for spotlighting our spacious, well-equipped rooms, convenient location, and dedication to cleanliness. Your feedback remains vital to us, and we hope to welcome you back soon for an even better time.

6/10 - 괜찮아요

Katherine

좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
2023년 11월에 1박 숙박함

8/10 - 좋아요

Nicholas

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함

8/10 - 좋아요

Mark

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Unlike many other Holiday Inn Express locations, this one did not have any gluten free muffins, bread, or cereals.
2023년 10월에 1박 숙박함
답변 제공: General Manager 님, 2023년 11월 3일
Dear Mark,Thank you for your review. We're glad you chose to stay with us. However, it's disappointing to learn that we weren't able to meet your dietary requirements this time around. We'll certainly consider expanding our breakfast options to include gluten-free items. We hope to have the chance to serve you better in the future.

8/10 - 좋아요

Michelle

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Love the luggage bench and hooks. Good breakfast. Extra surprise when we came back from dinner- beer on ice, wine and snacks! Maybe it was a special occasion. Convenient. Room noisy that we could hear toilets and shower from room above us. Sounded like there was water in room.
2023년 10월에 1박 숙박함

8/10 - 좋아요

Joseph

2023년 10월에 1박 숙박함

10/10 - 훌륭해요

Ray

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함

10/10 - 훌륭해요

Maria

2023년 10월에 1박 숙박함

4/10 - 별로예요

Carol

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
The floors and carpet need to be replaced and the rooms are worn even though sinks are new . It smelled of mold to me .
2023년 10월에 1박 숙박함
답변 제공: General Manager 님, 2023년 10월 15일
Dear Carol,Feedback from our guests is always appreciated as it helps us improve. Please accept our apologies for any concerns about the condition of the property. We'll look into your comments further, and we hope you'll allow us another chance to impress you.

6/10 - 괜찮아요

Russell

좋아요: 직원 및 서비스
Room Had a leak in the ceiling and water stained
2023년 10월에 1박 숙박함
답변 제공: General Manager 님, 2023년 10월 15일
Dear Russell,We're sorry to hear about any disappointment in your room during your visit. Please accept our apologies for any upkeep concerns regarding your room. Our maintenance team will be sure to look into your comments further and make changes where necessary. Please consider giving us another chance soon; we know that we can impress you.

10/10 - 훌륭해요

Michael

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함