필로우탑 침대, 객실 내 금고, 책상, 다리미/다리미판

더 인 앳 레딩 호텔 & 컨퍼런스 센터 여행 후기

3 out of 5
더 인 앳 레딩 호텔 & 컨퍼런스 센터
1040 North Park Rd., Wyomissing, PA

이용 후기

5.8
평점 10 - 훌륭해요. 1000개 이용 후기 중 178개" "
평점 8 - 좋아요. 1000개 이용 후기 중 202개" "
평점 6 - 괜찮아요. 1000개 이용 후기 중 171개" "
평점 4 - 별로예요. 1000개 이용 후기 중 162개" "
평점 2 - 너무 별로예요. 1000개 이용 후기 중 287개" "

6.2/10

청결 상태

6.4/10

직원 및 서비스

5.2/10

편의 시설/서비스

5.4/10

숙박 시설 상태 및 시설

4.6/10

친환경

이용 후기

10/10 - 훌륭해요

Ronny

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함

10/10 - 훌륭해요

Martha

좋아요: 청결 상태, 숙박 시설 상태 및 시설
Todo bien.
2024년 2월에 1박 숙박함

6/10 - 괜찮아요

Hugh

연인과의 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel is old and generally in poor condition. Worn carpets and floors in the public areas. A clogged sink in our room,. An exterior door that was supposed to be locked for guest safety, with a broken lock, and a musty smell throughout.
2024년 2월에 1박 숙박함

2/10 - 너무 별로예요

rafael

연인과의 여행
never again
2024년 1월에 1박 숙박함

2/10 - 너무 별로예요

Eli

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Website shows a restaurant/bar. When you arrive you find out it’s closed. Would not refund me. I didn’t stay. I immediately checked out and found another hotel.
2024년 1월에 1박 숙박함

4/10 - 별로예요

Megan

출장 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함

8/10 - 좋아요

Dale

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Needs refurbished
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Benjamin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: S.P. General Manager 님, 2024년 1월 3일
Thank you for your five out of five evaluation. It encourages all of us as we strive to provide exceptional guest experiences. We look forward to seeing you again soon.

10/10 - 훌륭해요

Abigail

2023년 12월에 2박 숙박함
답변 제공: S.P. General Manager 님, 2024년 1월 3일
Thank you for your five out of five evaluation. It encourages all of us as we strive to provide exceptional guest experiences. We look forward to seeing you again soon.

10/10 - 훌륭해요

Beth

2023년 12월에 1박 숙박함

4/10 - 별로예요

David

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: S.P. General Manager 님, 2024년 1월 3일
We apologize your experience was anything less than completely satisfying. We hope you will give us another opportunity to better serve you in the future.

10/10 - 훌륭해요

Michael

2023년 12월에 1박 숙박함

8/10 - 좋아요

Bette

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I loved the security to the rooms. Did not like that there were no options for a quick breakfast and no coffee in the lobby.
2023년 12월에 1박 숙박함
답변 제공: S.P. General Manager 님, 2024년 1월 3일
Thank you for evaluating our property. We hope to see you again soon.

2/10 - 너무 별로예요

Grimer

출장 여행, 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
When we arrived to that nasty parking lot there were People in the entrance utilizing drugs and even a parking lot lizard, we were told that because it was through Experian we will not get our money back, we will never do business with Experian again and we will tell all our family members, which are a whole bunch of people, that place should be shut down by the city.
2023년 12월에 1박 숙박함
답변 제공: S.P. General Manager 님, 2024년 1월 3일
We apologize your experience was anything less than completely satisfying. We hope you will give us another opportunity to better serve you in the future.

2/10 - 너무 별로예요

Gary

별로예요: 청결 상태, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: S.P. General Manager 님, 2024년 1월 3일
We apologize your experience was anything less than completely satisfying. We hope you will give us another opportunity to better serve you in the future.

10/10 - 훌륭해요

Abigail

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설

8/10 - 좋아요

Jessica

좋아요: 직원 및 서비스
2023년 12월에 1박 숙박함
답변 제공: S.P. General Manager 님, 2024년 1월 3일
Thank you for your four out of five evaluation. It encourages all of us as we strive to provide exceptional guest experiences. We look forward to seeing you again soon.

2/10 - 너무 별로예요

Penny L

단체 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
worst hotel ever
checked in and went to our room. Opened the door and was hit with the smell of pet urine. Carpet was stained, holes in the wall, no heat and there was dust on everything.. Bathroom had not been cleaned (hair in the shower) Went back to the desk and told them we were checking out and was told they could give us another room. Asked if that one would be cleaned and desk clerk said it would be as clean as the one we left. Would not refund our money. Went to another hotel.
2023년 11월에 2박 숙박함
답변 제공: S.P. General Manager 님, 2024년 1월 3일
We apologize your experience was anything less than completely satisfying. We hope you will give us another opportunity to better serve you in the future.

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
DO NOT STAY HERE!!!! Spend the extra money to go somewhere else. The whole place felt and looked dirty. Doors to enter building where my room was located didn't lock or close good. Anyone could've gotten in. My room was right across from one that was condemned by local authorities. My room felt dirty, the tv didn't half work and the room heater didn't work at all. It was the end of November with temps in the 30's. Apparently, the boiler was broken and I was given a small space heater for the night. The housekeeper told me to take it because it was the last one they had. I didn't feel safe at all. To make matters worse, the next day, the front desk agent called me (while I was half way across the state) to tell me to bring their heater back. I told her I didn't have. She said housekeeping looked for it and couldn't find it. I told her I didn't have it. She said she'll go back and look at the cameras. She basically called me a thief. It's been about a week since my stay and that person hasn't called me back to apologize or anything.
2023년 11월에 1박 숙박함
답변 제공: S.P. General Manager 님, 2024년 1월 3일
We apologize your experience was anything less than completely satisfying. We hope you will give us another opportunity to better serve you in the future.

8/10 - 좋아요

Jessica

2023년 11월에 1박 숙박함
답변 제공: S.P. General Manager 님, 2024년 1월 3일
Thank you for your four out of five evaluation. It encourages all of us as we strive to provide exceptional guest experiences. We look forward to seeing you again soon.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2023년 8월에 14박 숙박함
답변 제공: S.P. General Manager 님, 2024년 1월 3일
Thank you for your eight out of ten evaluation. It encourages all of us as we strive to provide exceptional guest experiences. We look forward to seeing you again soon.

8/10 - 좋아요

Jessica

좋아요: 직원 및 서비스
The staff was very pleasant to deal with
2023년 11월에 1박 숙박함
답변 제공: S.P. General Manager 님, 2024년 1월 3일
Thank you for your four out of five evaluation. It encourages all of us as we strive to provide exceptional guest experiences. We look forward to seeing you again soon.

2/10 - 너무 별로예요

Beth

연인과의 여행, 출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The front hotel staff was absolutely terrible.
답변 제공: S.P. General Manager 님, 2024년 1월 3일
We apologize your experience was anything less than completely satisfying. We hope you will give us another opportunity to better serve you in the future.

2/10 - 너무 별로예요

thomas

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I got in late. 10 pm. They put me in a building farthest away from front desk. Dog was barking in a room down the hall. Bad people were parked outside doing stuff unsafe. Then the TV did not work. Waited an hour for maintenance. He just walked away. Not fixed. It’s now 12.30 am. They might be getting me another room? Very screwed up. Dirty and smells.
2023년 11월에 1박 숙박함
답변 제공: S.P. General Manager 님, 2024년 1월 3일
We apologize your experience was anything less than completely satisfying. We hope you will give us another opportunity to better serve you in the future.

2/10 - 너무 별로예요

Linda

아이를 동반한 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The Television didn't work. 4 people 2 towels no wash clothes. Toilet didnt flush. Gum on the bed. No restaurant in the inn,No bar in the inn, No pool table, these were all the reasons i chose 3 rooms there. no microwave in the room it seems they should let people know they have no annuities no coffe pot in the room.
2023년 11월에 1박 숙박함
답변 제공: S.P. General Manager 님, 2024년 1월 3일
We apologize your experience was anything less than completely satisfying. We hope you will give us another opportunity to better serve you in the future.

2/10 - 너무 별로예요

Debbie

2023년 11월에 1박 숙박함
답변 제공: S.P. General Manager 님, 2024년 1월 3일
We apologize your experience was anything less than completely satisfying. We hope you will give us another opportunity to better serve you in the future.

8/10 - 좋아요

Carlos

좋아요: 청결 상태, 객실의 편안함
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 2박 숙박함
답변 제공: S.P. General Manager 님, 2024년 1월 3일
Thank you for your eight out of ten evaluation. It encourages all of us as we strive to provide exceptional guest experiences. We look forward to seeing you again soon.

2/10 - 너무 별로예요

Rosana 님, Phoenixville

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Room was dirty. Windows were not locked, fortunately I checked as usual. Decided not to stay.
답변 제공: S.P. General Manager 님, 2024년 1월 3일
We apologize your experience was anything less than completely satisfying. We hope you will give us another opportunity to better serve you in the future.

6/10 - 괜찮아요

William

좋아요: 직원 및 서비스
2023년 9월에 1박 숙박함

10/10 - 훌륭해요

Juan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 1박 숙박함
답변 제공: S.P. General Manager 님, 2024년 1월 3일
Thank you for your five out of five evaluation. It encourages all of us as we strive to provide exceptional guest experiences. We look forward to seeing you again soon.

2/10 - 너무 별로예요

Janet

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Do not stay here. They gave us a room in the executive wing and the AC did not work, TV would not work, no toilet paper and bug in tub. The first bad sign was the door was unlocked and opened on a crack...We asked for another room. The staff was very grumpy like it was our fault the room was broken. They gave us a new room and TV remote would not work. Called for repair and guy came said it worked but it did not. The people outside made us very uncomfortable and felt unsafe. Horrible experience.
답변 제공: S.P. General Manager 님, 2024년 1월 3일
We apologize your experience was anything less than completely satisfying. We hope you will give us another opportunity to better serve you in the future.

2/10 - 너무 별로예요

Jasmin

출장 여행, 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I booked for 4 people and only got one towel. There was no phone to call for room service. The bathtub didn't have a button or switch for the shower. The room was dark and gloomy. The lighting was very poor. The door to the room is old that we had trouble getting out of the room. I would not ever stay here again. Either they do some work to this place or they should consider of closing this place down.
2023년 10월에 1박 숙박함
답변 제공: S.P. General Manager 님, 2024년 1월 3일
We apologize your experience was anything less than completely satisfying. We hope you will give us another opportunity to better serve you in the future.

4/10 - 별로예요

Ashley

별로예요: 청결 상태, 숙박 시설 상태 및 시설
2023년 10월에 1박 숙박함
답변 제공: S.P. General Manager 님, 2024년 1월 3일
We apologize your experience was anything less than completely satisfying. We hope you will give us another opportunity to better serve you in the future.

6/10 - 괜찮아요

Richard

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함

4/10 - 별로예요

Robert

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Room and hotel were rundown and unclean, service non existent, walls sounded paper thin and area around hotel was dodgy.
2023년 10월에 6박 숙박함
답변 제공: S.P. General Manager 님, 2024년 1월 3일
We apologize your experience was anything less than completely satisfying. We hope you will give us another opportunity to better serve you in the future.

8/10 - 좋아요

Nestor

Great place yet the air conditioning was not working properly.
2023년 10월에 4박 숙박함

8/10 - 좋아요

Marque

2023년 10월에 1박 숙박함
답변 제공: S.P. General Manager 님, 2024년 1월 3일
Thank you for your four out of five evaluation. It encourages all of us as we strive to provide exceptional guest experiences. We look forward to seeing you again soon.

8/10 - 좋아요

David

좋아요: 청결 상태, 직원 및 서비스
The size of the room is big
2023년 10월에 1박 숙박함

6/10 - 괜찮아요

Yocasta

좋아요: 직원 및 서비스
2023년 10월에 1박 숙박함

10/10 - 훌륭해요

Karen

2023년 10월에 1박 숙박함
답변 제공: S.P. General Manager 님, 2024년 1월 3일
Thank you for your five out of five evaluation. It encourages all of us as we strive to provide exceptional guest experiences. We look forward to seeing you again soon.

8/10 - 좋아요

Karen

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Quiet
2023년 10월에 3박 숙박함

10/10 - 훌륭해요

Gina

좋아요: 직원 및 서비스
2023년 10월에 1박 숙박함
답변 제공: S.P. General Manager 님, 2024년 1월 3일
Thank you for your five out of five evaluation. It encourages all of us as we strive to provide exceptional guest experiences. We look forward to seeing you again soon.

4/10 - 별로예요

Erik

가족 여행
별로예요: 객실의 편안함
Cold, brown water
Only stayed for one overnight with my son for an event in Reading. the place seemed clean enough but had a rather loud sound of water running through pipes all night and, in the morning, when I went to shower, brown water came rushing out of the tub faucet and there was no hot water even after 10 minutes of running the shower. Disappointing experience
2023년 10월에 1박 숙박함

10/10 - 훌륭해요

Carmen

2023년 10월에 1박 숙박함
답변 제공: S.P. General Manager 님, 2024년 1월 3일
Thank you for your five out of five evaluation. It encourages all of us as we strive to provide exceptional guest experiences. We look forward to seeing you again soon.

2/10 - 너무 별로예요

PATRICIA

아이를 동반한 가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
The photos of the property are not real, the property looks like no one is taking care of it, I was there with my daughter and we got scared to sleep in there, it was like a scary movie. I opted for go around the town and look for another hotel, I really don’t understand why Expedia has this hotel it is really a bad place to be
2023년 10월에 1박 숙박함
답변 제공: S.P. General Manager 님, 2024년 1월 3일
We apologize your experience was anything less than completely satisfying. We hope you will give us another opportunity to better serve you in the future.

4/10 - 별로예요

Marcos

별로예요: 숙박 시설 상태 및 시설
Normal
2023년 10월에 2박 숙박함

8/10 - 좋아요

Mae

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 2박 숙박함

10/10 - 훌륭해요

Christina

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was a very nice clean room and nice lady at the desk
2023년 10월에 1박 숙박함

10/10 - 훌륭해요

Jessica

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: S.P. General Manager 님, 2024년 1월 3일
Thank you for your ten out of ten evaluation. It encourages all of us as we strive to provide exceptional guest experiences. We look forward to seeing you again soon.

4/10 - 별로예요

Joel

2023년 10월에 1박 숙박함
답변 제공: S.P. General Manager 님, 2024년 1월 3일
We apologize your experience was anything less than completely satisfying. We hope you will give us another opportunity to better serve you in the future.