They don't speak English in this hotel. The room was shabby with mould up the wall and paper peeling off. The room seemed basic wipe clean, not actually clean. Major roadworks on Pudong Avenue meant every time a taxi drops you off, they get lost. Hailing a taxi is impossible, as none will drive by. No metro station nearby and a fairly long taxi ride to Pudong and Shanghai centre. The breakfast was not at all catering for western tastes and was rather poor, but only a few pounds - not worth it. Nothing to do nearby and would not recommend. My fridge was broken and I stayed 5 nights asking everyday for a working fridge for my injections to be stored in. I sent an email using google translate and even translated my request on my phone to the front desk. Wifi is only available in the lobby and you can only plug in to the room - that didn't work most of the time. They don't offer the password either, you have to take your laptop to them, as they simply didn't understand. Very disappointing