실내 수영장
예약 가능 여부 확인

트래블로지 바이 윈덤 홀브룩 여행 후기

2 out of 5
트래블로지 바이 윈덤 홀브룩
2418 East Navajo Blvd, Holbrook, AZ

이용 후기

7.6

좋아요

평점 10 - 훌륭해요. 1000개 이용 후기 중 285개" "
평점 8 - 좋아요. 1000개 이용 후기 중 369개" "
평점 6 - 괜찮아요. 1000개 이용 후기 중 194개" "
평점 4 - 별로예요. 1000개 이용 후기 중 92개" "
평점 2 - 너무 별로예요. 1000개 이용 후기 중 60개" "

8.0/10

청결 상태

8.2/10

직원 및 서비스

7.0/10

편의 시설/서비스

7.4/10

숙박 시설 상태 및 시설

7.6/10

친환경

이용 후기

6/10 - 괜찮아요

younghee

가족 여행
별로예요: 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Management 님, 2024년 1월 10일
Dear Valued Guest, Thank you for taking the time to rate our property and your recent stay here.

8/10 - 좋아요

JOEL

좋아요: 직원 및 서비스
2019년 4월에 1박 숙박함
답변 제공: General Manager 님, 2019년 4월 20일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Hope to see you again soon!

8/10 - 좋아요

??

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good
2024년 3월에 2박 숙박함
답변 제공: Management 님, 2024년 3월 12일
Dear Valued Guest, Thank you for taking the time to rate our property and your recent stay here.

6/10 - 괜찮아요

Meagan

2024년 2월에 1박 숙박함
답변 제공: Management 님, 2024년 3월 23일
Dear Valued Guest, Thank you for taking the time to rate our property. We hope you will visit us again.

8/10 - 좋아요

James

2024년 1월에 1박 숙박함
답변 제공: Management 님, 2024년 1월 20일
Thank you for taking the time to rate our property. We hope you enjoyed your overall stay.

8/10 - 좋아요

Tony

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Easy parking, Clean, Fair price! Toilet is extremely small.
2024년 1월에 1박 숙박함
답변 제공: Management 님, 2024년 1월 10일
Dear Valued Guest,Thank you for taking the time to complete our survey. I am pleased you enjoyed your overall stay in our clean and comfortable room. We hope you will visit again soon.

6/10 - 괜찮아요

Kenneth

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Management 님, 2024년 1월 9일
Dear Valued Guest,Thank you for taking the time to rate our property and your recent stay here.

2/10 - 너무 별로예요

Larri Sue

2023년 12월에 1박 숙박함
답변 제공: Management 님, 2024년 1월 3일
Dear Valued Guest, Thank you for taking the time to rate our property. I wish you would have given us the opportunity to resolve any issues you had during your visit. Please accept our sincerest apologies.

10/10 - 훌륭해요

Audra

2023년 12월에 1박 숙박함
답변 제공: Management 님, 2023년 12월 29일
Dear Valued Guest, We appreciate your positive feedback. It is nice to hear you had an overall great stay in our clean and comfortable rooms. If you're ever in Holbrook again we hope you will choose to stay with us.

8/10 - 좋아요

Robert

반려동물 동반 여행, 가족 여행
좋아요: 직원 및 서비스
This is a bare bones motel. Rooms are very small and cramped. A/C-Heater was very loud. Heater was mounted under window and opposite the bathroom, this meant that the bathroom was always a little cold unless you made the room uncomfortably warm. Outside temps were around 18°F so you had to run the heater pretty much all night. Tv and appliances are old, but work. The tv was only a 32" which I feel is a bit small in this day and age. The microwave was also old. It had a dial for Low-Med-High settings and a dial timer (like an old fashion egg timer) to set run time, which was impossible to see how long it would run for since the numbers were worn off. There was a small refrigerator in the room, but it was missing a rubber leg and so it sat at an angle making it difficult to store liquids without them spilling. There is no elevator, so we had to pay extra for a downstairs room since I have a service connected disability and cannot climb stairs. Motel ad says pet friendly, but they have no place to exercise or let your pets relieve themselves. There is a small open area near the motel, but we quickly found out that it was full of bur-weed stickers and spend the next 20-30 min picking them out of our dogs paws. Outside of having to pay more for a room due to my disabilities, there is nothing majorly wrong with the motel it is just a cheap motel and you should expect to get what you pay for.
2023년 12월에 1박 숙박함
답변 제공: Management 님, 2024년 1월 3일
Dear Valued Guest, Thank you for your feedback. We are continually striving to improve our services and comments from our guests are always welcome.

10/10 - 훌륭해요

Sally

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good clean quiet property which was excellent for our stay as part of an Arizona road trip. Had no problems or issues whatsoever
2023년 12월에 1박 숙박함
답변 제공: Management 님, 2024년 1월 3일
Dear Valued Guest,Thank you for taking the time to complete our survey. I am pleased you enjoyed your overall stay in our clean and comfortable room. We hope you will visit again soon.

8/10 - 좋아요

Katherine

반려동물 동반 여행, 가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
Check in was easy, but when I told them I tried to call ahead for information they said I didn't and then said I must have called during the day. Well, they were right I did call during the day, like most people do. Unfortunately, we could not sample the breakfast because it doesn't start until 7am, but that is ok. The room was clean, but we could not use the bathroom light because the fan was like a freight train. Luckily there was a bright light that shined right in the bathroom window. We did have to clip the curtains closed because they would not stay closed, but there were hangers with pants clips on them so it worked out.
2023년 12월에 1박 숙박함
답변 제공: Management 님, 2024년 1월 3일
Dear Valued Guest, Thank you for taking the time in giving us your feedback. We are continually striving to improve the hospitality we offer and comments from our guests are always welcome.

10/10 - 훌륭해요

Jarod

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Management 님, 2024년 1월 3일
Dear Valued Guest,Thank you for taking the time to complete our survey. I am pleased you enjoyed your overall stay in our clean and comfortable room. We hope you will visit again soon.

8/10 - 좋아요

Greg

연인과의 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
The breakfast is basically cold cereal or a waffle. The bathroom had a very long black hair across the toilet. The tub was also not very clean.
2023년 12월에 1박 숙박함
답변 제공: Management 님, 2023년 12월 8일
Thank you for taking the time to take our survey. We certainly work very hard to ensure our guests receive the very best service we can provide each and every day. Please accept our apologies that on this occasion we fell short of your expectations. We are continually striving to improve the hospitality we offer and comments from our guests are always welcome. Once again please accept our apologies.

10/10 - 훌륭해요

georges

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
tres bon motel qui allie le confort calme prix
2023년 12월에 2박 숙박함
답변 제공: Management 님, 2023년 12월 8일
Dear Valued Guest,We appreciate you taking the time to take our survey. We are happy to hear you enjoyed your overall stay and that you will be choosing to stay with us again.

4/10 - 별로예요

Rick

좋아요: 청결 상태, 직원 및 서비스
2023년 12월에 1박 숙박함
답변 제공: Management 님, 2023년 12월 5일
Thank you for taking the time to take our survey. We certainly work very hard to ensure our guests receive the very best service we can provide each and every day. Please accept our apologies that on this occasion we fell short of your expectations. We are continually striving to improve the hospitality we offer and comments from our guests are always welcome. Once again please accept our apologies.

2/10 - 너무 별로예요

Shalin

단체 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Horrible experience. At check-in, the person at the desk did not communicate at all. He would not answer questions asked and had a kind of attitude and very RUDE while saying anything. The room was pretty bad, bathroom door didnt lock, bed sheets had lot of stains, roaches in the closet area. At check-out, we left at around 6:45 am and the same person was at the check-in desk. He didnt even open the front door for us to enter and get information we wanted. He looked at us standing at the door and kept doing what he was doing. Really bad experience and would NOT recommend anyone to stay here. Apart from the bad customer service at the front desk, the Hotel is in pretty bad shape too. DO NOT STAY HERE.
답변 제공: Management 님, 2023년 11월 30일
Thank you for taking the time to take our survey. We certainly work very hard to ensure our guests receive the very best service we can provide each and every day. Please accept our apologies that on this occasion we fell short of your expectations. We are continually striving to improve the hospitality we offer and comments from our guests are always welcome. Once again please accept our apologies.

8/10 - 좋아요

Phatman

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 1박 숙박함
답변 제공: Management 님, 2023년 11월 30일
Dear Valued Guest, Thank you for rating our property here at the Travelodge Holbrook. We hope you will stay with us again in the future.

10/10 - 훌륭해요

Christina

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I like this motel becase , it was clean ,the parking lot next to my room and breakfasts ...was exellent and the price....I do recommend to any body this motel..
2023년 11월에 1박 숙박함
답변 제공: Management 님, 2023년 11월 29일
Dear Valued Guest, We appreciate your positive feedback. It is nice to hear you had an overall great stay in our clean and comfortable rooms. If you're ever in Holbrook again we hope you will choose to stay with us.

10/10 - 훌륭해요

Teleya

2023년 11월에 2박 숙박함
답변 제공: Management 님, 2023년 11월 28일
Dear Valued Guest, Thank you for taking the time to rate our property. We are glad you enjoyed your overall stay with us.

8/10 - 좋아요

Daria

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
Staff was not friendly and did not call us back. One very small soap for both of us. Heater was noisy. Other than that, the room was very nice and comfortable.
2023년 11월에 1박 숙박함
답변 제공: Management 님, 2023년 11월 28일
Dear Valued Guest, Thank you for taking the time to fill out our online survey. I would like to extend my sincerest apologies on our customer service. We work hard to ensure our guest have the best service we can provide and on this occasion we failed you. Once again please accept our apology.

10/10 - 훌륭해요

Lloyd

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff was very friendly and helpful. I enjoyed having the table and two chairs to have alternative seating in a motel room.
2023년 11월에 1박 숙박함
답변 제공: Management 님, 2023년 11월 26일
Dear Valued Guest, We are pleased to hear you enjoyed your overall stay at our property and glad that we could accommodate you. We look forward to having you as our valued guest in the future. Thank you and Safe Travels!

10/10 - 훌륭해요

Breonna

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 1박 숙박함
답변 제공: Management 님, 2023년 11월 1일
Dear Valued guest, We appreciate your high rating on our property. Thank you and we hope you stay with us again.

10/10 - 훌륭해요

Dave

2023년 10월에 1박 숙박함
답변 제공: Management 님, 2023년 11월 17일
Dear Valued Guest, Thank you for taking the time to complete our survey. I am pleased you enjoyed your overall stay in our clean and comfortable room. We hope you will visit again soon.

10/10 - 훌륭해요

Dennis

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Exceptional
The room was impeccable. Extra touches you’d get at The Ritz. Best value for quality I’ve experienced this year. Breakfast was meager but the space was too small for a full meal. Waffles were great. Very pleased. Will visit again.
2023년 10월에 1박 숙박함
답변 제공: Management 님, 2023년 11월 1일
Dear Valued Guest, Thank you for taking the time to fill out our survey. We are pleased to hear that you enjoyed your overall stay with us. We hope we can provide our services to you again.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good place to stay and very reasonable
The room was clean and comfortable. The jacuzzi was excellent and the personnel friendly and helpful.
2023년 10월에 2박 숙박함
답변 제공: Management 님, 2023년 10월 26일
Dear Valued Guest, We appreciate your positive feedback. It is nice to hear you had an overall great stay in our clean and comfortable rooms. If you're ever in Holbrook again we hope you will choose to stay with us.

6/10 - 괜찮아요

Lee

연인과의 여행
좋아요: 청결 상태
A good night sleep before continuing on to our final destination. Although the breakfast was mostly carbs, it was sufficient to get you on the road with food in your stomach. All good, but did think the night clerk who checked us in was a bit rude.
2023년 10월에 1박 숙박함
답변 제공: Management 님, 2023년 11월 1일
Dear Valued Guest,Thank you for taking the time to fill out our online survey. We are pleased you enjoyed your overall stay. I would like to extend my sincerest apologies on our customer service. We work hard to ensure our guest have the best service we can provide and on this occasion we failed you. Once again please accept our apology.

6/10 - 괜찮아요

Margaret

가족 여행
좋아요: 청결 상태
Breakfast was terrible. Cereal, apples and waffles. No real coffee cream. It was very cheaply done.
2023년 10월에 1박 숙박함
답변 제공: Management 님, 2023년 10월 25일
Dear Valued Guest,Thank you for your feedback. We are continually striving to improve our services and comments from our guests are always welcome. As to the complimentary breakfast we offer, we are required to follow the signature Travelodge by Wyndham guidelines.

10/10 - 훌륭해요

Yongyang

단체 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
安静,方便,卫生
2023년 10월에 1박 숙박함
답변 제공: Management 님, 2023년 10월 23일
Dear Valued Guest,Thank you for your positive feedback. Please visit again on your next trip to Holbrook.

10/10 - 훌륭해요

Ernie

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It's an awesome location in that area easy parking
2023년 10월에 1박 숙박함
답변 제공: Management 님, 2023년 10월 23일
Dear Valued Guest,Thank you for your feedback. We are happy to hear you enjoyed your stay and hope you will consider staying with us again on your next visit.

10/10 - 훌륭해요

Dean J

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: Management 님, 2023년 10월 19일
Dear Valued Guest,Thank you for taking the time to rate our property. We are glad you enjoyed your overall stay with us.

10/10 - 훌륭해요

William

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Convenient property to I-40 and helpful staff. Wish the breakfast would have started at 6am instead of 7am but nice stay. I’ll be back.
2023년 10월에 1박 숙박함
답변 제공: Management 님, 2023년 10월 19일
Dear Valued Guest,We appreciate you taking the time to take our survey. We are happy to hear you enjoyed your overall stay and that you will be choosing to stay with us again.

8/10 - 좋아요

Ben

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Nice little place
This is a great little place in Holbrook. Formal checkin was quick. The office was locked until 7:00am in the morning. So much for breakfast if you are continuing your travel at an early time.
2023년 10월에 1박 숙박함
답변 제공: Management 님, 2023년 10월 19일
Dear Valued Guest,We appreciate you giving us a high rating. We are glad you enjoyed your overall stay and hope you will visit us again.

10/10 - 훌륭해요

Philip

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
A good stay and friendly staff
2023년 10월에 2박 숙박함
답변 제공: Management 님, 2023년 10월 19일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We are glad you enjoyed your overall stay with us and hope to see you again soon!

6/10 - 괜찮아요

Savanna

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태
2023년 10월에 1박 숙박함
답변 제공: Management 님, 2023년 10월 19일
Dear Valued Guest, Thank you for rating our property here at the Travelodge Holbrook.

10/10 - 훌륭해요

Randy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Clean!
Room was clean and neat, staff was very friendly and helpful.
2023년 10월에 1박 숙박함
답변 제공: Management 님, 2023년 10월 15일
Dear Valued Guest,Thank you for taking the time to fill out our survey. We are pleased to hear that you enjoyed your overall stay with us. We hope we can provide our services to you again.

8/10 - 좋아요

Ida

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 1박 숙박함
답변 제공: Management 님, 2023년 10월 15일
Thank you for rating our property. We would be honored to accommodate you again in the future.

8/10 - 좋아요

Olga

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Quick getaway
Comfortable and friendly staff
2023년 10월에 2박 숙박함
답변 제공: Management 님, 2023년 10월 15일
Dear Valued Guest,Thank you for your positive feedback. We are glad you enjoyed your stay with us. Please come back again on our next visit.

8/10 - 좋아요

Erwin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Holbrook best
The stay was pleasant. Good customer service and friendly.
2023년 10월에 3박 숙박함
답변 제공: Management 님, 2023년 10월 15일
Dear Valued Guest,Thank you for your feedback. We work hard to ensure our guest have a pleasant stay in our clean and comfortable rooms. We are pleased you enjoyed your overall stay with us and hope you will visit us again.

10/10 - 훌륭해요

Esther

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Service was good. Staff were helpful. Would stay here again.
2023년 10월에 1박 숙박함
답변 제공: Management 님, 2023년 10월 11일
Dear Valued Guest,We are happy you enjoyed your overall stay. Thank you for giving us a high rating and we hope you stay with us again.

10/10 - 훌륭해요

Norma 님, Arlington

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room was very clean. And the bed comfortable.
2023년 10월에 1박 숙박함
답변 제공: Management 님, 2023년 10월 10일
Dear Valued Guest, We are pleased that you enjoyed your overall stay with us by giving us a high rating. Thank you and we hope to see you again.

2/10 - 너무 별로예요

실제 이용하신 고객

좋아요: 청결 상태
별로예요: 직원 및 서비스
Don't stay here
Half of the rooms are on upper floor with no elevator. I have a bad knee, so I asked for bottom floor. Clerk told me none were available. I asked for a refund so that I could stay at another hotel with suitable accommodations. The clerk was exceptionally rude to me and very condescending. He told me that I should have known there was no elevator by looking at pictures. He also told me I shouldn't use hotels.com to book in the future. No refund was given.
2023년 10월에 1박 숙박함
답변 제공: Management 님, 2023년 10월 10일
Thank you for taking the time to take our survey. We certainly work very hard to ensure our guests receive the very best service we can provide each and every day. Please accept our apologies that on this occasion we fell short of your expectations. We are continually striving to improve the hospitality we offer and comments from our guests are always welcome. Once again please accept our apologies.

8/10 - 좋아요

Denene

2023년 10월에 1박 숙박함
답변 제공: Management 님, 2023년 10월 10일
Thank you for taking the time to rate our property. We hope you will choose to stay with us again on your next visit.

2/10 - 너무 별로예요

James

Lumpy mattress.
2023년 10월에 1박 숙박함
답변 제공: Management 님, 2023년 10월 5일
We appreciate you taking the time to share your experience. We always strive to deliver the best experience for our guest. We apologize that we didn't meet your expectation during your stay. We hope you'll return again so that we have another opportunity to serve you in the near future to restore your confidence in us.

10/10 - 훌륭해요

실제 이용하신 고객

2023년 10월에 1박 숙박함
답변 제공: Management 님, 2023년 10월 5일
Dear Valued Guest,Thank you for taking the time to complete our survey. I am pleased you enjoyed your overall stay in our clean and comfortable room. We hope you will visit again soon.

10/10 - 훌륭해요

Grover

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 9월에 1박 숙박함
답변 제공: Management 님, 2023년 10월 3일
Dear Valued guest, We appreciate your high rating on our property. Thank you and we hope you stay with us again.

10/10 - 훌륭해요

Didier

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함
답변 제공: Management 님, 2023년 10월 1일
Dear Valued Guest,Thank you for taking he time to rate our property.

10/10 - 훌륭해요

Elizabeth

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very nice! Try Mesa Italian restaurant wonderful.
2023년 9월에 1박 숙박함
답변 제공: Management 님, 2023년 10월 1일
Thank you for your review. I am very glad that you enjoyed your stay with us in our clean and comfortable room. Thank you for choosing to stay with us.

8/10 - 좋아요

Peter

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함
답변 제공: Management 님, 2023년 9월 28일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We are glad you enjoyed your overall stay with us and hope to see you again soon!

10/10 - 훌륭해요

Shelly

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Comfy, friendly and clean.
This our second stay at the Holbrook Travelodge. We come each year, to Holbrook, for the County Fair. We stay the week at The Travelodge. The staff is very friendly, the property and rooms are clean. Breakfast is provided in tbe lobby, for guests. I recommend Holbrook Travelodge.
2023년 9월에 5박 숙박함
답변 제공: Management 님, 2023년 11월 1일
Dear Valued Guest,Thank you for your positive feedback. It was a pleasure to accommodate again. We are glad you had an overall great experience and can't wait until your next visit.