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더블트리 바이 힐튼 디트로이트 - 디어본 여행 후기

4 out of 5
더블트리 바이 힐튼 디트로이트 - 디어본
5801 Southfield Expressway, Detroit, MI

이용 후기

8.0

매우 좋아요

평점 10 - 훌륭해요. 1000개 이용 후기 중 387개" "
평점 8 - 좋아요. 1000개 이용 후기 중 338개" "
평점 6 - 괜찮아요. 1000개 이용 후기 중 134개" "
평점 4 - 별로예요. 1000개 이용 후기 중 74개" "
평점 2 - 너무 별로예요. 1000개 이용 후기 중 67개" "

8.4/10

청결 상태

8.4/10

직원 및 서비스

7.6/10

편의 시설/서비스

8.2/10

숙박 시설 상태 및 시설

7.6/10

친환경

이용 후기

8/10 - 좋아요

YONG JIK

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Little old but cozy
2021년 11월에 1박 숙박함

8/10 - 좋아요

Dongmin James

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good room condition and restaurant for business trip.
2020년 1월에 9박 숙박함

8/10 - 좋아요

JAEKUK 님, 한국

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
슬리퍼만 있으면 코보 출장으로 최적의 위치
침대도 편하고 주변연결도 좋음. 다만 슬리퍼가 없어서 실내 활동이 불편함.

10/10 - 훌륭해요

Larry

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great hotel! Next to a lot of stores! Staff was great!
2024년 4월에 3박 숙박함

8/10 - 좋아요

Aminotu

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
nice
2024년 3월에 1박 숙박함
답변 제공: AY 님, 2024년 4월 5일
Thank you for choosing The DoubleTree by Hilton Hotel Detroit - Dearborn and for taking the time to share your lovely review. Our team works hard to ensure everyone has a memorable visit, so they will be delighted to read your kind comments. We look forward to welcoming you back for another great stay.

10/10 - 훌륭해요

Nicole

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: AY 님, 2024년 4월 5일
Thank you for choosing The DoubleTree by Hilton Hotel Detroit - Dearborn and for taking the time to share your lovely review. Our team works hard to ensure everyone has a memorable visit, so they will be delighted to read your kind comments. We look forward to welcoming you back for another great stay.

8/10 - 좋아요

FRANCINE

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
NICE HOTEL I JUST WISH THE STAFF WAS MORE FRIENDLY AT THE FRONT DESK AS FAR AS GREETINGS AND ANSWERING QUESTIONS
2024년 3월에 2박 숙박함
답변 제공: AY 님, 2024년 4월 5일
Thank you for choosing The DoubleTree by Hilton Hotel Detroit - Dearborn and for taking the time to share your lovely review. Our team works hard to ensure everyone has a memorable visit, so they will be delighted to read your kind comments. We look forward to welcoming you back for another great stay.

10/10 - 훌륭해요

Nicola

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: AY 님, 2024년 3월 19일
Thank you so much for taking the time to share your thoughts on your recent visit. We work hard to meet expectations like yours, and we’re happy to hear our hospitable team and high standards of cleanliness hit the mark for you. Should your travels bring you back to the area in the future, we hope you'll consider staying at DoubleTree by Hilton Hotel Detroit - Dearborn again

8/10 - 좋아요

Taylor

좋아요: 숙박 시설 상태 및 시설
Was a good stay overall was hoping for a more warm feeling bar. Room was on the 5th floor not easy for a smoker but over all can’t complain
2024년 3월에 1박 숙박함
답변 제공: AY 님, 2024년 3월 12일
Dear Valued Guest,Thank you for your feedback. Please accept our sincere apologies for your stay not meeting your expectations. This is not the quality of service we aim for. Rest assured we will share this with our team so we can further investigate and seize all opportunities to better our service for our guests at The DoubleTree by Hilton Hotel Detroit – Dearborn.

8/10 - 좋아요

Alexis

연인과의 여행
좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel rooms need a little bit of updating, but the hotel itself is very nice. While we were there, there was a wedding reception in the lobby, which was kind of odd, but overall we had a great experience, and the staff was very friendly The food in the restaurant inside the hotel was absolutely delicious
2024년 3월에 1박 숙박함
답변 제공: AY 님, 2024년 3월 12일
Dear Valued Guest,Thank you for your feedback. Please accept our sincere apologies for your stay not meeting your expectations. This is not the quality of service we aim for. Rest assured we will share this with our team so we can further investigate and seize all opportunities to better our service for our guests at The DoubleTree by Hilton Hotel Detroit – Dearborn.

10/10 - 훌륭해요

Hanan

2024년 3월에 1박 숙박함
답변 제공: AY 님, 2024년 4월 5일
Thank you for choosing The DoubleTree by Hilton Hotel Detroit - Dearborn and for taking the time to share your lovely review. Our team works hard to ensure everyone has a memorable visit, so they will be delighted to read your kind comments. We look forward to welcoming you back for another great stay.

6/10 - 괜찮아요

DAMEION

Decent
2024년 2월에 1박 숙박함
답변 제공: AY 님, 2024년 3월 12일
Dear Valued Guest,Thank you for your feedback. Please accept our sincere apologies for your stay not meeting your expectations. This is not the quality of service we aim for. Rest assured we will share this with our team so we can further investigate and seize all opportunities to better our service for our guests at The DoubleTree by Hilton Hotel Detroit – Dearborn.

10/10 - 훌륭해요

Edgardo

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Check-in and accommodation at Doubletree does not disappoinment.
2024년 2월에 1박 숙박함
답변 제공: AY 님, 2024년 3월 12일
Dear Valued Guest,Thank you for your feedback. Please accept our sincere apologies for your stay not meeting your expectations. This is not the quality of service we aim for. Rest assured we will share this with our team so we can further investigate and seize all opportunities to better our service for our guests at The DoubleTree by Hilton Hotel Detroit – Dearborn.

10/10 - 훌륭해요

Joyce

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Property and rooms were clean and hotel was quiet
2024년 2월에 1박 숙박함
답변 제공: AY 님, 2024년 3월 12일
Dear Valued Guest,Thank you for choosing The DoubleTree by Hilton Hotel Detroit - Dearborn and for taking the time to share your lovely review. Our team works hard to ensure everyone has a memorable visit, so they will be delighted to read your kind comments. We look forward to welcoming you back for another great stay.

10/10 - 훌륭해요

Valerie

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: AY 님, 2024년 3월 12일
Dear Valued Guest,Thank you for your feedback. Please accept our sincere apologies for your stay not meeting your expectations. This is not the quality of service we aim for. Rest assured we will share this with our team so we can further investigate and seize all opportunities to better our service for our guests at The DoubleTree by Hilton Hotel Detroit – Dearborn.

4/10 - 별로예요

TIFFANY

아이를 동반한 가족 여행, 가족 여행
별로예요: 직원 및 서비스
Hilton with no cookies?
2024년 2월에 1박 숙박함
답변 제공: Operations Manager 님, 2024년 2월 26일
Dear Tiffany, We sincerely thank you for staying with us at Doubletree By Hilton Detroit Dearborn. We are sorry to hear that you did not get the cookies. Also, we came to know that you disliked out staff. We are really sorry to hear this. We hope you come back and stay with us in future. Regards,Operations Manager

10/10 - 훌륭해요

Justin

2024년 2월에 2박 숙박함
답변 제공: AY 님, 2024년 3월 21일
Thank you so much for taking the time to share your thoughts on your recent visit. We work hard to meet expectations like yours, and we’re happy to hear our hospitable team and high standards of cleanliness hit the mark for you. Should your travels bring you back to the area in the future, we hope you'll consider staying at DoubleTree by Hilton Hotel Detroit - Dearborn again!

6/10 - 괜찮아요

Kailey 님, Belleville

연인과의 여행
Outdated furniture. Not the same bathroom all the other doubletrees have.
2024년 2월에 1박 숙박함
답변 제공: AY 님, 2024년 3월 12일
Dear Valued Guest,Thank you for your feedback. Please accept our sincere apologies for your stay not meeting your expectations. This is not the quality of service we aim for. Rest assured we will share this with our team so we can further investigate and seize all opportunities to better our service for our guests at The DoubleTree by Hilton Hotel Detroit – Dearborn.

6/10 - 괜찮아요

Kareem

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
None of the USB ports work and there’s 3 of them. When I checked in and went to my room, it looked like they just painted or stained the room door, but there was no sign of wet paint and I opened the door and was covered with paint.
2024년 2월에 3박 숙박함
답변 제공: AY 님, 2024년 3월 12일
Dear Valued Guest,Thank you for your feedback. Please accept our sincere apologies for your stay not meeting your expectations. This is not the quality of service we aim for. Rest assured we will share this with our team so we can further investigate and seize all opportunities to better our service for our guests at The DoubleTree by Hilton Hotel Detroit – Dearborn.

10/10 - 훌륭해요

Chelsea

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The doubletree by Hilton was gorgeous! One of the most amazing lobbies I have ever seen with a wonderfully delicious breakfast in the morning! The beds were very comfortable but quite low to the ground which was a tad bit odd! All in all, I had a fabulous stay! Thank you so much to the amazing staff who made me feel so welcomed!
2024년 2월에 1박 숙박함
답변 제공: AY 님, 2024년 3월 12일
Thank you so much for taking the time to share your thoughts on your recent visit. We work hard to meet expectations like yours, and we’re happy to hear our hospitable team and high standards of cleanliness hit the mark for you. Should your travels bring you back to the area in the future, we hope you'll consider staying at DoubleTree by Hilton Hotel Detroit - Dearborn again!

10/10 - 훌륭해요

Jertondra

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Love the warm cookies the nice gentleman at the front desk gave me
2024년 1월에 1박 숙박함
답변 제공: Ops Manager 님, 2024년 2월 6일
Dear Jertondra, We thank you for selecting Doubletree by Hilton Detroit Dearborn for your stay! We are glad you enjoyed your stay and gave us 5/5. We look forward to seeing you again.Regards,Siddhesh ParabOperations Manager

10/10 - 훌륭해요

Heidi

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Ops manager 님, 2024년 1월 22일
Dear Heidi, Thank you for selecting Doubletree by Hilton Detroit Dearborn!We are glad you enjoyed your stay, and you gave us a perfect 5/5. We look forward to having you as our guest in future. Regards,Siddhesh Parab Operations Manager

4/10 - 별로예요

Mohammad 님, Carmel

아이를 동반한 가족 여행
좋아요: 편의 시설/서비스
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I arrived around 2:pm and it was very very bad weather but the front desk will not check me and my family in because????? No reason and we have been traveling from Indianapolis to Dearborn 5 hours in the bad snowy weather
2024년 1월에 1박 숙박함
답변 제공: Operations Manager 님, 2024년 1월 20일
Dear Carmel,Thank you for sharing your concern with us.We would like to inform you that the hotel check-in is at 3:00pm and after. Thus, depending on the availability of rooms we may check you in early. We sincerely thank you for selecting Doubletree by Hilton Detroit Dearborn for your stay. We look forward for you to stay with us in near future.Regards,Siddhesh Parab

10/10 - 훌륭해요

Guangye

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 2박 숙박함
답변 제공: Operations Manager 님, 2024년 1월 20일
Dear Guangye,Thank you for sharing your concern with us.We are glad you enjoyed your stay with us. We sincerely thank you for selecting Doubletree by Hilton Detroit Dearborn for your stay. We look forward for you to stay with us in near future.Regards,Siddhesh Parab

10/10 - 훌륭해요

AZOUZ

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
It’s a bit remote , not possible to walk downtown, with limited restaurants and shops in the area .
2023년 12월에 3박 숙박함
답변 제공: Operations Manager 님, 2024년 1월 20일
Dear Azouz,Thank you for sharing your concern with us.We sincerely thank you for selecting Doubletree by Hilton Detroit Dearborn for your stay. We look forward for you to stay with us in near future.Regards,Siddhesh Parab

6/10 - 괜찮아요

Larry

좋아요: 직원 및 서비스
Stayed for three nights and room wasn’t cleaned once. Had problems with key card opening the door.
2023년 11월에 3박 숙박함
답변 제공: Operations Manager 님, 2024년 1월 20일
Dear Larry,Thank you for sharing your concern with us.We are sorry to hear about the concern. In future we will ensure that your room gets cleaned and also the key cards work. We look forward for you to stay with us in near future.Regards,Siddhesh Parab

10/10 - 훌륭해요

Dirk

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 2박 숙박함
답변 제공: Operations Manager 님, 2024년 1월 20일
Dear Dirk,Thank you for giving us a 10/10. We hope you have enjoyed your stay with us. We look forward for you to stay with us in near future.Regards,Siddhesh Parab

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
I did not like the knock at 9 am when house keeping then keyed in as I was getting to the door. Check in was disorganized. The staff was amazingly kind and the room was nice.
2023년 11월에 1박 숙박함
답변 제공: Operations Manager 님, 2024년 1월 20일
Dear Carmel,Thank you for sharing your concern with us.We will pass this feedback to the housekeeping team. We sincerely thank you for selecting Doubletree by Hilton Detroit Dearborn for your stay. We look forward for you to stay with us in near future.Regards,Siddhesh Parab

8/10 - 좋아요

Emily

2023년 11월에 1박 숙박함
답변 제공: Operations Manager 님, 2024년 1월 20일
Dear Emily,Thank you for sharing your concern with us.We sincerely thank you for selecting Doubletree by Hilton Detroit Dearborn for your stay. We look forward for you to stay with us in near future.Regards,Siddhesh Parab

10/10 - 훌륭해요

Steve

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice big lobby. Great room. Comfortable bed.
2023년 11월에 1박 숙박함
답변 제공: Operations Manager 님, 2024년 1월 20일
Dear Steve,Thank you for sharing your feedback with us. We can see you have rated us 5/5. We sincerely thank you for selecting Doubletree by Hilton Detroit Dearborn for your stay. We look forward for you to stay with us in near future.Regards,Siddhesh Parab

10/10 - 훌륭해요

Taisha

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Will Definitely Come Back!!!
2023년 11월에 2박 숙박함
답변 제공: Operations Manager 님, 2024년 1월 20일
Dear Taisha,Thank you for sharing your concern with us.We can see you have rated us 5/5. We sincerely thank you for selecting Doubletree by Hilton Detroit Dearborn for your stay. We look forward for you to stay with us in near future.Regards,Siddhesh Parab

10/10 - 훌륭해요

Gary

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Perfect accomodations , Great pool/hot tub, Great staff. Best of all was free shuttle from airport and short rides locally, This is my place whenever Im back in my old stompimg grounds! Only advice would be to be stricter on parents and coaches control of their youth teams staying there.
2023년 10월에 3박 숙박함
답변 제공: Operations Manager 님, 2024년 1월 20일
Dear Gary,Thank you for sharing your feedback with us.We can see you have rated us 5/5. We sincerely thank you for selecting Doubletree by Hilton Detroit Dearborn for your stay. We look forward for you to stay with us in near future.Regards,Siddhesh Parab

10/10 - 훌륭해요

Mohammed

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great hotel and location
2023년 10월에 1박 숙박함
답변 제공: Operations Manager 님, 2024년 1월 20일
Dear Mohammed,Thank you for sharing your concern with us.We can see you have rated us 5/5. We sincerely thank you for selecting Doubletree by Hilton Detroit Dearborn for your stay. We look forward for you to stay with us in near future.Regards,Siddhesh Parab

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Friendly staff. I’ve stayed here multiple times and will continue to comeback.
2023년 10월에 1박 숙박함
답변 제공: Operations Manager 님, 2024년 1월 20일
Dear Sir,Thank you for sharing your concern with us.We can see you have rated us 10/10. We sincerely thank you for selecting Doubletree by Hilton Detroit Dearborn for your stay. We look forward for you to stay with us in near future.Regards,Siddhesh Parab

10/10 - 훌륭해요

Jamie

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It’s a very clean property. I was impressed by the warmth welcome from everyone who works there. They want to help in any way they can. The director of security Imad was an amazing host. He makes sure every one is being helped. He went off his ways to help me find what I was looking for and waited for me until I found it. Awesome hotel with awesome staff. Will come again!!
2023년 9월에 3박 숙박함
답변 제공: Operations Manager 님, 2024년 1월 20일
Dear Jamie,Thank you for sharing your concern with us.We can see you have rated us 5/5. We sincerely thank you for selecting Doubletree by Hilton Detroit Dearborn for your stay. We look forward for you to stay with us in near future.Regards,Siddhesh Parab

10/10 - 훌륭해요

Chad

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Well upkept
2023년 9월에 2박 숙박함
답변 제공: Operations Manager 님, 2024년 1월 20일
Dear Chad,Thank you for sharing your concern with us.We can see you have rated us 5/5. We sincerely thank you for selecting Doubletree by Hilton Detroit Dearborn for your stay. We look forward for you to stay with us in near future.Regards,Siddhesh Parab

8/10 - 좋아요

JATIN

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
The area was quiet and beautiful, not crowded so less traffic attached to highway, but somehow my GPS was not showing correct location of the Hotel Building, so move around sometime. I did not like Bathroom design, especially the bathing area, due to design there was water accumulation outside bath area and which was irritating.
2023년 9월에 2박 숙박함
답변 제공: Operations Manager 님, 2024년 1월 20일
Dear Jatin,Thank you for sharing your concern with us.We can see you have rated us 4/5 due to the bathroom related concern. We look forward for you to stay with us in near future and we ensure you to give a service that enhance your stay experience.Regards,Siddhesh Parab

10/10 - 훌륭해요

Yvonne

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 2박 숙박함
답변 제공: Operations Manager 님, 2024년 1월 20일
Dear Yvonne,Thank you for sharing your concern with us.We can see you have rated us 10/10. We sincerely thank you for selecting Doubletree by Hilton Detroit Dearborn for your stay. We look forward for you to stay with us in near future.Regards,Siddhesh Parab

6/10 - 괜찮아요

Bolanle

단체 여행
It was okay. Hard to reach front desk and to get items like towels and extra bedsheets.
2023년 8월에 3박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Check in time was starting at 3pm- we arrived at 2:50pm- room was still not ready at 5pm when we needed to leave to get to a Tigers game, very disappointed in that fact. Very slow check in and check out- too long of wait times even with 2 people ahead of us..
2023년 9월에 1박 숙박함

8/10 - 좋아요

Daniel

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 1박 숙박함

8/10 - 좋아요

Janet

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Well maintained property. Friendly staff who need more help on front desk. Had more at peak times but in morning check out, one staff alone managing customers & maintenance ppl by herself. She managed well but I question the safety & expediency with only one ?? A very nice property. Was their bfast options?
2023년 8월에 1박 숙박함

2/10 - 너무 별로예요

Scott

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 2박 숙박함

10/10 - 훌륭해요

Nicole

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Extremely clean, excellent warm Doubletree cookies handed to us at the front desk. Water bottles in room. Spacious rooms, not all crammed in. The staff was the best part. From the front desk to the cleaning staff…they were all great!
2023년 8월에 1박 숙박함
답변 제공: Operations Manager 님, 2024년 1월 20일
Dear Nicole,Thank you for sharing your feedback with us.We can see you have rated us 5/5.We look forward for you to stay with us in near future and we ensure you to give a service that enhance your stay experience.Regards,Siddhesh Parab

8/10 - 좋아요

Carlett

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property grounds is well maintained, the hotel is very clean with a very nice ambiance. The rooms are not cleaned daily and the bathroom was very dirty when I checked in. I had to clean it myself as the housekeeper had left for the day.
2023년 8월에 2박 숙박함

8/10 - 좋아요

Brianna

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 8월에 4박 숙박함

8/10 - 좋아요

Abdelhadi

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I like the location. It needs remodeling.
2023년 8월에 1박 숙박함

8/10 - 좋아요

Christina 님, Kingston

2023년 8월에 3박 숙박함

6/10 - 괜찮아요

Alieze

The property is having a problem with moisture which is impacting the smell of the carpet in the hallway and some of the rooms.
2023년 8월에 3박 숙박함

8/10 - 좋아요

Mike

가족 여행
2023년 8월에 1박 숙박함