아침 식사 제공
예약 가능 여부 확인

무투 오반 레전트 호텔 여행 후기

2 out of 5
무투 오반 레전트 호텔
Esplanade Oban, Oban, Scotland

이용 후기

6.4
평점 10 - 훌륭해요. 589개 이용 후기 중 66개" "
평점 8 - 좋아요. 589개 이용 후기 중 178개" "
평점 6 - 괜찮아요. 589개 이용 후기 중 205개" "
평점 4 - 별로예요. 589개 이용 후기 중 84개" "
평점 2 - 너무 별로예요. 589개 이용 후기 중 56개" "

7.0/10

청결 상태

7.4/10

직원 및 서비스

7.0/10

편의 시설/서비스

5.6/10

숙박 시설 상태 및 시설

4.4/10

친환경

이용 후기

6/10 - 괜찮아요

Sang Jun

조식이 포함된 저렴하고 괜찮은 숙소
저렴한 가격에 조식까지 먹을 수 았어 좋았습니다. 객실은 조금 좁은 느낌이긴 하지만 하루정도 묵기애 크게 불편하진 않았구요. 아침에 호텔 앞 풍경이 꽤나 괜찮았습니다.

8/10 - 좋아요

Paul

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We stayed in Muthu Alexandra Oban hotel since its sister hotel Muthu Oban was being renovated. The hotel was great. Would stay again
2023년 7월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Over nighter
Receptionist informative and very pleasant. Room comfortable and clean. Breakfast, plenty of choice but a bit disappointing. Alot of the cooked food was, at most, tepid if not cold. My bacon was tough from being left in heat too long. Not a good way to start my day.
2021년 11월에 1박 숙박함
답변 제공: Muthu Oban Hotel Team 님, 2021년 11월 18일
Dear Guest, Thank you for choosing Muthu Oban Hotel for your stay. We would like to sincerely apologise for any inconvenience caused due to breakfast service. Your feedback was passed to the team in order to improve our standards. Should you decide to stay with us in the future, please do not allow this incident to deter you from visiting us again. We would like the opportunity to make up for the previous stay. Kind Regards,

10/10 - 훌륭해요

Alfred

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excellent
2021년 10월에 2박 숙박함
답변 제공: Muthu Oban Hotel Team 님, 2021년 11월 18일
Dear Alfred, Thank you for your wonderful review! We are so happy to learn that you enjoyed your stay with us. Hopefully see you again soon. Warm Regards,

2/10 - 너무 별로예요

Fiona

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Truly awful
Hotel is dated. Not clean. Needs refurbished. The shower is like a water canon. Not for the faint hearted. The wall was half papered. We got an 11 am check out. House keeping was chapping at 9am, hoovering outside the room early. Just awful The lady on reception was nice and helpful I would never return and never recommend it
Very slippy outside
Half papered wall
The bathroom
Yellow bath
2021년 10월에 1박 숙박함
답변 제공: Muthu Oban Hotel Team 님, 2021년 11월 18일
Dear Fiona, Thank you for staying with us at the Muthu Oban Hotel and leaving your comments. We take all the guests reviews very seriously as they contribute in the improvement of the service and a better future stay for our guests. We would like to sincerely apologise that the room was not up to the standard. We are in a process of refurbishment at the moment and we hope that this one experience will not deter you to visit us again and experience the positive changes made. Thanking you again and hope to see you back with us. Kind Regards,

6/10 - 괜찮아요

실제 이용하신 고객

가족 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Better days !!
The hotel has seen better days and needs major investment to restore it to its former glory The Art Deco exterior and interior require major work. Some of the interior paintwork had been touched up however this had been done very badly and flooring curtains carpets and hand rails were smeared with white gloss paint all adding to the general feeling of being run down and uncared for! The lift was broken this wasn’t helpful as I have a heart condition and I struggled with the stairs . Our allocated room had seen better days and the noise from the extraction unit from a nearby restaurant was deafening but to be fair the receptionist we were promptly offered a choice of 2 alternative rooms . We opted for a room with a view to the harbour but this necessitated me struggling with another 2 flights of stairs !! The beds were comfortable and the linen and towels were clean. The shower worked well . The bathroom was clean and had been painted however the general appearance was spoiled again by smears of gloss paint on the flooring which any reputable painter and decorator would have removed . Breakfast was good and plentiful . Staff were friendly and helpful I think possibly to cover their embarrassment at the state of things . What a shame for this grand old building and the staff who work there ! Not to mention the guests ! In a strange way we are drawn to go back and see how things have worked out!
2021년 10월에 2박 숙박함
답변 제공: farid 님, 2021년 10월 13일
Dear Guest, Greetings from Muthu Oban Hotel ! Thank you for your valuable feedback. We are happy to see that you enjoyed your time at our hotel. We have also taken a note of your feedback on room condition and fittings the same has been taken up with concerned person for the immediate remedial action. Soon we would be starting the refurb in your next visit you will find completely revamp. We apologize for the inconvenience this may have caused. On behalf of our entire staff at Muthu Hotel Oban we thank you for your business and we hope to see you again when your travel brings you back to Oban! Assuring you of our best attention and personalized services at all times. Warm Regards, Muthu Oban Hotel

6/10 - 괜찮아요

Christine

좋아요: 청결 상태, 객실의 편안함
One night only.
Hotel was tired looking and seems to be going through a renovation. Our room was very clean and comfortable. Bathroom was excellent with a good powerful shower... once I managed to get it working!!! Breakfast was ok. Not a fan off deep fried sausages thiugh.
2021년 10월에 1박 숙박함
답변 제공: farid 님, 2021년 10월 11일
Dear Christine, Greetings from Muthu Oban Hotel ! Thank you for your valuable feedback. We are happy to see that you enjoyed your time at our hotel. We have also taken a note of your feedback on breakfast the same has been taken up with Chef for the immediate remedial action. We apologize for the inconvenience this may have caused. On behalf of our entire staff at Muthu Hotel Oban we thank you for your business and we hope to see you again when your travel brings you back to Oban! Assuring you of our best attention and personalized services at all times. Warm Regards, Muthu Oban Hotel

6/10 - 괜찮아요

Garry

출장 여행
좋아요: 청결 상태, 직원 및 서비스
Budget hotel, needs upgraded
The reception was very friendly and efficient. The location of the hotel was really good. Sadly it’s run down and in need of an upgrade. The wall in my room was only partly wallpapered for some reason. The room was well equipped with tea/coffee and toiletries and was also clean. Not sure you can expect more for the price to be honest
2021년 9월에 1박 숙박함
답변 제공: farid 님, 2021년 10월 11일
Dear Garry, Greetings from Muthu Oban Hotel ! Thank you for your valuable feedback. We are happy to see that you enjoyed your time at our hotel. We have also taken a note of your feedback on room condition and the same has been taken up with concerned person for the immediate remedial action. On your next visit you will find the completely revamp. We apologize for the inconvenience this may have caused. On behalf of our entire staff at Muthu Hotel Oban we thank you for your business and we hope to see you again when your travel brings you back to Oban! Assuring you of our best attention and personalized services at all times. Warm Regards, Muthu Oban Hotel

4/10 - 별로예요

Simon

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Wouldnt do it again Smells of mould , one wall of bedroom only had 3 sheets of paper on it , so only half done And on and on No way on earth worth £90 a night
2021년 9월에 2박 숙박함
답변 제공: farid 님, 2021년 10월 12일
Dear Simon, Thank you fir taking time to give us your valuable feedback subsequent to your recent stay at our hotel. On behalf of our entire staff at Muthu Oban Hotel, we sincerely apologies for the stay experience at our hotel. i have taken seriously taken up your feedback with the concerned for immediate remedial action and assure you of non recurrence of the same in future. We appreciate your feedback and will certainly use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations. We once again apologies for the inconvenience caused and look forward to your kind understanding and yet another opportunity of being of service to you. Best wishes, Muthu Oban Hotel

2/10 - 너무 별로예요

thomas

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
About room 1 socket at dressing table, no hooks for our jackets ,as they were wet , could not look out of window green mold , my husband could not get a shower was to wee, no shelf's below mirror ,no were to put our stuff ,no ironbound ,and iron ,not happy at all ,Mr,Mrs Little
2021년 9월에 2박 숙박함
답변 제공: farid 님, 2021년 10월 12일
Dear Thmoas, Thank you fir taking time to give us your valuable feedback subsequent to your recent stay at our hotel. On behalf of our entire staff at Muthu Oban Hotel, we sincerely apologies for the stay experience at our hotel. i have taken seriously taken up your feedback with the concerned for immediate remedial action and assure you of non recurrence of the same in future. We appreciate your feedback and will certainly use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations. We once again apologies for the inconvenience caused and look forward to your kind understanding and yet another opportunity of being of service to you. Best wishes, Muthu Oban Hotel

6/10 - 괜찮아요

Sylvia

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 9월에 1박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
On arrival the manager was very jovial and standoffish . He gave us our key and off we went to our room when we got to our room there was only one bed we had asked for a double and a single as our son was with us . I went to change our room and the manager was coming up on the lift with another key which was fine , he took us to the room which he had to knock incase someone was in which was alarming in its self . There was no sea view but promised to change us over in the morning , on the morning my partner went to the front desk and the young girl who was pleasant said that it would not be a problem come back in and hour and the too Will be changed , we went for breakfast and came back she said it would be an hour so we went about our business and on arrival back at the hotel the manager took us to one side and said it wasn’t possible to change rooms or a refund . Which would have been fine if we hadn’t paid for the sea view on the first place , he offered an extra night which wasn’t feasible as we were both working the next day , totally ruined the feel good factor of why we were there to enjoy ourselves. I would give this hotel a body swerve and pay a bit more extra for somewhere else . Trust me I’m doing you a favour.
2021년 7월에 3박 숙박함

6/10 - 괜찮아요

Ian

단체 여행
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
2021년 7월에 1박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

좋아요: 청결 상태, 편의 시설/서비스
별로예요: 직원 및 서비스
AVOID unless you want to be told on arrival (well the night before they had tried to ring once, whilst I was travelling there with no network) that you need to check out after 1 night (of a 4 night paid booking) as they are closing the hotel. Didn't care in the slightest I was left with nowhere to stay in Oban, no assistance or care, and not bothered at all when I told them I had paid upfront the full amount for 4 nights and out of pocket (they were also still advertising rooms for the dates they said were closed). Completely unreliable and unbothered, go anywhere else if you don't want to be scammed with terrible service and end up paying twice for accommodation. The only plus the night porter was lovely.
2020년 1월에 4박 숙박함

4/10 - 별로예요

David

별로예요: 숙박 시설 상태 및 시설
NYE Disappointing stay
Hotel advertising images on hotels.com are not a true representation of the hotels condition. Our room 219 was in serious need of some TLC. The bathroom was unfinished, no extractor fan (wires hanging out the wall). There was also no mirror in bathroom. The bedroom decor was extremely dated, chipped and needing a refresh. Very basic and missing all additional room dressings that images show. At breakfast we were greeted by a very rude member of staff that made us feel uncomfortable about even being there! This hotel is not worth the money and we are extremely disappointed in the service and condition of the regent hotel.
2019년 12월에 1박 숙박함

8/10 - 좋아요

Rajesh

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Wonderful nice place for short stays near all amen
Nice hotel with easy access for short stays .
2019년 12월에 1박 숙박함

8/10 - 좋아요

Andrew

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Pleasant stay right in the centre.
The hotel was spot on for a relaxing two day break. Food was good and plentiful. Walking distance to the ferries,only five minutes away.very friendly and helpful staff. Thank you very much.
2019년 12월에 2박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Wonderful location, easy access to the ferries. The room was quite cold overnight and the heater did not seem to work.
2019년 12월에 1박 숙박함

10/10 - 훌륭해요

Arran a reid

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 12월에 1박 숙박함

10/10 - 훌륭해요

Arran a reid

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 9월에 1박 숙박함

10/10 - 훌륭해요

Barbara

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Oban comfy rooms great prices excellent location
Very nice place to stay. Excellent location, great staff, comfortable, safe, economical. The food is also good in the restaurant.
2019년 11월에 2박 숙박함

10/10 - 훌륭해요

Barbara

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
I would stay here any time in Oban
Perfect budget minded place to stay in Oban. Close to everything. The staff is wonderful the rooms comfortable And quiet. Safe for solo travelers. Food in the restaurant is good and well priced.
2019년 11월에 4박 숙박함

10/10 - 훌륭해요

Barbara

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great place to stay in Oban
Clean, comfortable, affordable, and safe. Very good location. Close to Ferry, bus, and town center. Nice food. Very kind staff.
2019년 11월에 3박 숙박함

8/10 - 좋아요

Alwyn

좋아요: 청결 상태, 객실의 편안함
Does what it says on the tin
Excellent location with good views. This hotel is rather dated, but in generally satisfactory condition, and for the price charged, a real bargain. Lift works well, room keys are keys, not cards, my room wasn’t double glazed, but hey, the rather old-fashioned heater worked well. Sink was in my small single room rather than in the shower/toilet room but no real inconvenience. Everywhere seemed clean, if worn. Breakfast very much standard fare, but the only real gripe was that the quality of food provided wasn’t all that good - but you certainly get more than you pay for.
2019년 11월에 2박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

2019년 10월에 3박 숙박함

8/10 - 좋아요

Luis

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
All staying was good . Cozy hotel
2019년 10월에 4박 숙박함

6/10 - 괜찮아요

Andrew

출장 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
2019년 10월에 1박 숙박함

4/10 - 별로예요

Kelly 님, Iowa

연인과의 여행
별로예요: 숙박 시설 상태 및 시설
Pictures of the rooms offered are very different from what you end up with! Tried to get a different room & was told nothing else was available even though the hotel didn't appear fully booked. I could barely fil on the toilet or get into the shower. None of the chairs in our room were big enough for me to sit in. The elevator was another joke! Only myself & my luggage could fit into it, my husband had to ride up separately. Our view out of our window was of a trash alleyway. Not alot of parking close to the property for a disabled person to easily get into. Staff forgot to give us extra pillows 3 times, but was otherwise pleasant. Disappointed for sure!
2019년 10월에 1박 숙박함

2/10 - 너무 별로예요

david

출장 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
dont do it go somewhere else
worst room I've experienced, worst bed I've experienced, windows paper thin can hear people outside till the early hours of the morning . had no sleep total waste of money would have been better sleeping in the car.
2019년 10월에 1박 숙박함

4/10 - 별로예요

실제 이용하신 고객

2019년 10월에 2박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
Lovely old artdecco building, but neglected. Rooms clean, but again in need of update and the en suite was pretty bad. Thought the extractor fan might explode if we left it on for too long.
2019년 9월에 1박 숙박함

8/10 - 좋아요

Ian

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2019년 10월에 1박 숙박함

8/10 - 좋아요

Catherine

2019년 10월에 2박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Property generally run down. Room small and a bit rough round the edges. However looked like bathroom recently refurbished, great shower, bed clean and comfy. Great value breakfast buffet.
2019년 10월에 1박 숙박함

4/10 - 별로예요

george

좋아요: 청결 상태, 객실의 편안함
별로예요: 직원 및 서비스
2019년 9월에 2박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

2019년 9월에 6박 숙박함

6/10 - 괜찮아요

Ruby

가족 여행
2019년 9월에 1박 숙박함

6/10 - 괜찮아요

John

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
An OK Oban hotel for a one night stay
An OK stay that could have been much better. Hotel has some character but needs some money spent on the fabric of the building that would make it great. Well placed in Oban, we stayed on a Sunday night and was quite quiet. Room was a wee bit grubby in places and could benefit from a deep clean. Shower and bathroom was good and breakfast was your average hot cooked buffet style food. Dinner was OK, you can tell the hotel is used to catering for bus parties, fairly basic food,and limited menu, but OK. Receptionist was really nice and welcoming, and is a good hotel to stay at in Oban for one night.
2019년 9월에 1박 숙박함
답변 제공: RegentHotel 님, 2019년 9월 18일
Thank you for your feedback!

8/10 - 좋아요

Grdon

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
A very pleasant stay. The sea view from our room was fantastic. The buffet breakfast was really good.
2019년 9월에 2박 숙박함
답변 제공: RegentHotel 님, 2019년 9월 18일
Thank you so much for your positive review!

4/10 - 별로예요

Sonja

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 9월에 2박 숙박함
답변 제공: RegentHotel 님, 2019년 9월 18일
Thank you for you review

6/10 - 괜찮아요

Markus

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
2019년 7월에 1박 숙박함
답변 제공: Regent Hotel 님, 2019년 9월 3일
We appreciate your good review, thank you!

8/10 - 좋아요

Rachel

좋아요: 청결 상태, 직원 및 서비스
Great location
Great location and got a lovely view of the harbour. It is a little tired and the beds aren’t that comfortable, but the staff are lovely and the rooms are clean. For the price and 1 night stay it was adequate
2019년 8월에 1박 숙박함
답변 제공: jen 님, 2019년 8월 27일
Thank you kindly for your review. We understand our hotel is a little tired in places but we assure you we are doing our best to update, it is just taking a little time. We hope you can understand this. We appreciate the kind review about our staff as they work very hard and it is great for them to get some appreciation. We hope to see you again.

6/10 - 괜찮아요

실제 이용하신 고객

별로예요: 숙박 시설 상태 및 시설
Rooms to the rear of the building are subject to noise from the extraction fans until late in the evening
2019년 8월에 2박 숙박함
답변 제공: Jen 님, 2019년 8월 27일
Thank you for your review. We apologise for the fans, they come from the premises behind us and sadly we cannot control their fans. We hope you can understand.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
The Regent Hotel is in a great location which is very central and my room overlooked the waterfront. The rooms and bathroom were clean and spacious. The bed was comfortable as well. The housekeeping staff made sure to have cookies, tea and coffee basket full each day. For the price I paid it was worth it. Cons are (1) It’s an old hotel and needs to be renovated (2) Washbasin has only hot water (3) Shower starts with super hot water, wait 5 minutes and then it’s cold, nothing in between. Other than that all was good.
2019년 8월에 3박 숙박함
답변 제공: Regent Hotel Receptionist 님, 2019년 8월 12일
Thank you very much for your review and feedback!

10/10 - 훌륭해요

William

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great time
we loved every night sitting on the porch watching the sun set. We also met so many new people. The fron t desk let us charge our battery pack each day while we were touring. The hospitality was great.
2019년 7월에 6박 숙박함
답변 제공: Jen 님, 2019년 8월 10일
Thank you for your lovely review! We are so glad you enjoyed your stay and we hope to see you again soon!

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
2019년 8월에 2박 숙박함
답변 제공: jen 님, 2019년 8월 10일
Thank you for your review.

6/10 - 괜찮아요

elizabeth

가족 여행
좋아요: 청결 상태
별로예요: 숙박 시설 상태 및 시설
The hotel has a very good location with great views from the front bedrooms but is in need of refurbishment. Staff were friendly and helpful. One tiny lift services the 5 story building which can be very inconvenient at busy times.
2019년 7월에 2박 숙박함
답변 제공: Jen 님, 2019년 8월 3일
Thank you kindly for your feedback. We are doing our best to refurbish but we hope you understand as our hotel is old and large it is no easy task and we are doing what we can as quick as we can. The lift was added after the building was built and so it of course was not built with a large lift in mind we do apologise. We are glad you found our staff friendly and helpful, they work hard and appreciate your feedback. Kindest Regards.

2/10 - 너무 별로예요

Tom

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Smutsigt. Vi bodde i två rum i två dagar. Det första var avskräckande smutsig och litet. Hotels.com borde kontrollera hotellen
2019년 7월에 1박 숙박함
답변 제공: regent 님, 2019년 7월 28일
Sorry you didn't enjoy your stay.

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Awful
Just awful
2019년 7월에 1박 숙박함
답변 제공: Jen 님, 2019년 7월 25일
We sincerely apologise that your stay was not satisfactory. If you would like to contact us directly then we can see what we can do for you. We will also take on board all of your feedback so we can improve. Kind Regards.

4/10 - 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 7월에 1박 숙박함
답변 제공: Jen 님, 2019년 7월 25일
We sincerely apologise that your stay was not satisfactory. If you would like to contact us directly then we can see what we can do for you. We will also take on board all of your feedback so we can improve. Kind Regards.