숙박 시설 구내

캐슬 모로카이 쇼어즈 여행 후기

3 out of 5
캐슬 모로카이 쇼어즈
109 Ala Malama St, Building D, Unit A, Kaunakakai, HI

이용 후기

7.0

좋아요

평점 10 - 훌륭해요. 149개 이용 후기 중 33개" "
평점 8 - 좋아요. 149개 이용 후기 중 51개" "
평점 6 - 괜찮아요. 149개 이용 후기 중 29개" "
평점 4 - 별로예요. 149개 이용 후기 중 25개" "
평점 2 - 너무 별로예요. 149개 이용 후기 중 11개" "

6.8/10

청결 상태

6.4/10

직원 및 서비스

6.8/10

편의 시설/서비스

6.6/10

숙박 시설 상태 및 시설

9.0/10

친환경

이용 후기

10/10 - 훌륭해요

Gordon

출장 여행
좋아요: 편의 시설/서비스
I liked how I was contacted prior to checking in about the cleaning fees. Also liked the checking in process. Because of work and my short stay I couldn’t enjoy the property but I remembered from previous stay. Would love the ability to have a later check out at 11 instead of 10
2024년 3월에 1박 숙박함

2/10 - 너무 별로예요

Elaine

단체 여행
Average property and amenities.
2024년 3월에 1박 숙박함
답변 제공: Castle Reservations 님, 2024년 3월 12일
Aloha Elaine!Mahalo for taking the time to write to us regarding your recent stay with Castle at Molokai Shores! As we are always looking for ways to improve our current service level, we kindly ask if you could elaborate on any area you feel where we could have done better and we will share your comments with the respective department heads! Thank you again for taking the time to send in your review of your recent stay and we hope to have the opportunity to serve you avail in the near future!

8/10 - 좋아요

Nola

가족 여행
2023년 10월에 2박 숙박함

10/10 - 훌륭해요

Bill 님, Glenpool

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Please don;'t look at Molokai like some tourist trap. Pristine beaches.....no people. You can fish snorkel, chill out and hang with the locals. Don't be in a hurry. Don't gripe about the wild chickens...they were brought by sailors centuries ago and they BELONG there. You are visiting. If you are just willing to listen to and respect the locals you will truly know the meaning of aloha spirit and ohana. If you want to party like some frat boys choose another island. Molokai Shores was life changing.,,, Beautiful sunrises and sunsets. Relaxation. But, not for those who want to party like rock stars.
2023년 9월에 11박 숙박함

6/10 - 괜찮아요

Nicole 님, Limburg

2023년 8월에 2박 숙박함

4/10 - 별로예요

LeoLiza

별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
I didn't like the room selected because it was dirty , filty and dead bugs on the pillow we saw , sorry to say , might not book there again .....
2023년 6월에 2박 숙박함

8/10 - 좋아요

Jessica

2022년 2월에 4박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 편의 시설/서비스
Everything. .. however old, outdated and furniture dirty
2021년 1월에 2박 숙박함

8/10 - 좋아요

Jacqueline

Molokai Hospitality
Molokai Shores is a gorgeous property and the hospitality of the management is next level. The only thing to note is that the room you receive is not necessarily the room you get - my room was pretty disappointing as the unit was really old and hadn't been maintained well. However, the kindness of Shannon and Charmaine at Castle Molokai Shores more than made up for it. I highly recommend a stay here.
2020년 7월에 4박 숙박함

6/10 - 괜찮아요

traveler 님, Honolulu

아이를 동반한 가족 여행
별로예요: 청결 상태, 편의 시설/서비스
Needs some serious updates. Dishwasher was broken and extra amenities were nonexistent. Pullout bed was not an option even thought it was noted on reservation.
2020년 7월에 9박 숙박함
답변 제공: Castle Resorts Hawaii 님, 2020년 8월 3일
Aloha, We would like to thank you for comments. I have addressed these issues with the owner. My sincere apologies and hope you'll return for another visit. Thank you again.

8/10 - 좋아요

P. G.

좋아요: 청결 상태
Close to town
Easy location to town. Clean property. Bed was terribly uncomfortable. Dated but comfortable.

10/10 - 훌륭해요

DarleneKidd 님, Darby Montana

가족 여행
좋아요: 편의 시설/서비스
I felt the condo we were in needed a little updating 119 but my son was in 220 and it was very nice.
2020년 3월에 3박 숙박함

8/10 - 좋아요

Annetta M.

좋아요: 청결 상태
Very nice property in a great location
We enjoyed the oceanfront location. The property included nice indoor and outdoor living areas as well a beautiful grounds and swimming pool. We did not enjoy the checkin process as the office was closed early with no representative to be found for two days. Thankfully our taxi driver ($40) had some ideas to find the keys. We did not have access to the pool or laundry area during this time.

10/10 - 훌륭해요

William

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 2월에 3박 숙박함

10/10 - 훌륭해요

Lynda

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
A pleasant surprise
We arrived late and they had a staff on duty to make sure we found apt. and give us the keys. She was informative on places to go eat as most things were closed. A good location and able to explore both directions. The grounds were very well kept. They indicated areas to smoke in which was helpful. I would stay again.
2020년 1월에 2박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
Lovely location, laundry on site nice facilities. Check in at town has very restrictive hours 3-4 and they didn’t give me the required parking permit and no communication before arrival. This is a condo rent so what you get can vary widely I suspect, I was lucky with my appartment.
2020년 1월에 3박 숙박함

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 편의 시설/서비스
Getting a little worn out. Great view of the other islands.
2020년 1월에 1박 숙박함

6/10 - 괜찮아요

Dennis

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Nice and simple, clean & convenient
room was in a quiet, yet convenient location with respect to the facilities, i.e. laundry room and office.
2019년 12월에 2박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 편의 시설/서비스
Location was perfect...pool was nice..beach was small but fun for the kids..the water was smooth and watched a lot of people paddle board..saw some whales out in the distance
2019년 12월에 6박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2019년 10월에 2박 숙박함

8/10 - 좋아요

Yoshio

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Good experience
It was pleasant vidit snd stay.
2019년 11월에 3박 숙박함

4/10 - 별로예요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태
별로예요: 편의 시설/서비스
There is no AC, creepy crawling things. Nothing to do there except a small pool, and a laundromat.
2019년 11월에 2박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
The property is clean and the views unbelievable. I will be there next year and every year after to visit.
2019년 10월에 3박 숙박함

8/10 - 좋아요

SHOKO

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
快適でした!
チェックインの方法が少し難しかったけど、部屋は広くて清潔で快適でした! Hotels.comで、全て支払済みのはずなのですが、バランスでさらに追加料金というような紙を渡され、そのまま帰国しましたが、後から請求がくる可能性もあるのか?というのが、ちょっと気がかりです。
2019년 10월에 2박 숙박함

10/10 - 훌륭해요

SHINO 님, 日本

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
これから宿泊される方へのアドバイスをしておきたいと思います。 モロカイショアーズA203に4泊しました。 まず、ホテルのようにロビーはありません。何棟かあるコンドミニアムの中に小さな事務室があります。 鍵も部屋のドアの横にある小さなボックスに入っています。 事務所が開いていてチェックイン出来るのは平日am8時からpm4時 週末はam8時から3時までです。 この時間帯までにたどり着けない場合は、事務所に電話をかけてキーボックス暗証番号を教えてもらい中に入っている鍵で自分であけます。 そして中に入ると本鍵が置いてあります。 私達はチェックインの時間帯に間に合わないことにカウアイ島に宿泊中に気付きカウアイ島のホテルから事務所に電話をかけましたが、事務所の営業時間に間に合わず、次の日にかけ直しました。やっと繋がりそのむねを伝えると、前日の営業時間に電話をくれたら暗証番号を伝えると言われかなり気を使いました。そのことが気掛かりでカウアイ島バカンスが少し質が落ちた感じです。こんなに難しいチェックインは英語が話せない、時間に余裕がない、初めての方にはなかなか難度が高いと思います。 部屋に無事に入れた後、マスターキーと駐車のための車に置く駐車券が挟んでありレンタカーのフロントの見える場所に置きます。置かないと外部の違法駐車とみなされレッカーされます。 一通り済んで事務所を探して行くと、何日から何日はお休みですの張り紙、私達滞在中最終日だけ開くようだったので最終日に事務所に行き手続きがあるのかと思いきやカードを切る訳でもパスポートを提示する訳でもなくチェックアウトでいいと言われ少し拍子抜けでした。 ハワイアンタイム&アメリカンアバウトです。 部屋の設備について かなり古い印象ですではなく古いです! エアコンありません 壁に備え付けドライヤー故障 お皿もコップもかなり使われていなかったのか汚かったです。 全部洗ってから使います。 ゴキチャンも現れましたが、殺虫剤を使うのが怖く (沢山出てきそう)共存を選びました(笑) 本当なら叫んでフロントに速攻電話 小さな虫もチラホラ、こちらは部屋に出るゲッコーに任せギブアンドテイクです。 ゲッコーは滞在中二匹見掛けました。良く虫取をしてくれいました。 蚊が多いので出来ればお部屋にワンプッシュが必要 ベッドは電気が暗くて初め気付かなかったのですがカバー枕カバーかなり汚いかと思います。小さな虫が羽化した殻がパラパラ 掛け布団 枕干しました。 ソファーベッドもクッションかなり汚れてます。もう書ききれません(笑) 寝室ステック型扇風機かなりホコリがたまり吹き出し口にプアプアしてました。 その扇風機で4日髪を乾かしました。 どんどんあり得ない私になって行きました。 それを全部全部払拭するのは、窓からの本当に美しいロケーションです。目の前の優しく揺れるヤシの木 広がる海 目の前にはラニカイ島 夜空の迫って来るような満点の星 もう自然と共存するしかないと心のどこかで覚悟が決まったようでした。毎朝4時頃に目が覚め朝焼けを眺めました。コンドミニアムの評価としては消して良くないのでしょう、でもモロカイ島あの場所は私の忘れられない1番の場所になりました。その後のワイキキの喧騒にげんなりでした。 虫だらけ、設備も整わない、ドライヤーも故障 エアコンもない シャワーブースも決してキレイではない 鍵の受け取りも面倒 ドアもギシギシ開けるの閉めるの大変 しょっちゅう事務所は居ない 難点だらけ でもまた泊まりたいかと聞かれたら またあの場所へ行きたいのです。
2019년 9월에 4박 숙박함

10/10 - 훌륭해요

Andre t.

좋아요: 청결 상태
Good
Good.

8/10 - 좋아요

VALTER

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Relax assoluto a Molokai
L'appartamento era in posizione stupenda, con il balcone sul mare, dove ci si poteva rilassare, guardando il mare. Dotato di tutti i confort, anche se necessita un po' di manutenzione. Unico problema: siamo arrivati alle 10 di mattina, non c'era nessuno alla reception e non ci avevano lasciato comunicazioni su come entrare nella casa. Gli abitanti di Molokai sono comunque molto disponibili e ci hanno aiutato a contattare la struttura, per avere indicazioni.
2019년 8월에 4박 숙박함

10/10 - 훌륭해요

Leilani

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Once again
Once again, we booked Castle Shore for our business trip because it's just a wonderful place to be. We like the friendly service and the price of the booking is just right for our budget
2019년 6월에 1박 숙박함

4/10 - 별로예요

실제 이용하신 고객

별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
BUYER BEWARE!! The property wanted to charge me over $130 for a cleaning fee for a 2 day stay. That equates to over the 30% of my entire trip cost - including airfare.
2019년 6월에 2박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스, 편의 시설/서비스
2019년 6월에 3박 숙박함

6/10 - 괜찮아요

naoko

좋아요: 객실의 편안함
별로예요: 직원 및 서비스
部屋はキレイでした。
オフィスが無人で困りました。 ガイドさんのアテンドでなんとか部屋に入ることができました。
2019년 5월에 4박 숙박함

10/10 - 훌륭해요

Leilani

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Last minute Memorial Weekend Stay
Very happy that I could book my workers last minute to this hotel. Especially on Memorial Weekend. Love the staff and cleanliness of the place. This is the second time I booked this place for my workers to stay. Plan on booking this place again for our next business trip. .
2019년 5월에 2박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
とても素敵なロケーション、美しい海に空、素晴らしかったです。ありがとうございました!
2019년 3월에 2박 숙박함
답변 제공: charmaine 님, 2019년 4월 3일
Thank you for your review. We hope you come back soon Aloha

10/10 - 훌륭해요

실제 이용하신 고객

2019년 3월에 6박 숙박함

4/10 - 별로예요

Kyle

출장 여행
좋아요: 편의 시설/서비스
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2019년 3월에 1박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

가족 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The grounds and view from the third floor are fine. That's where it ends. Luckily we don't spend a lot of time in the units because we are out and about. Where to begin. The fan didn't work - note, there's no air conditioning. The lanai slider lock didn't work, so when we first got there on a hot day after hauling all our luggage up three stories (there are no elevators), with two elderly parents, we couldn't get any air into the unit. After a calling and waiting, when the facilities repairman got there, he had to jimmy the slider lock open with a screwdriver. They said they'd repair it - over and over again - but never did. Which led to us not closing it when we were there or gone. We accidentally closed it on the last night with all three of us on the lanai and had to call several numbers before finally the facilities repairman came late that night to rescue us off the lanai on a cool windy evening. About half the light bulbs we're out. there were no plastic cups to drink from and only three very small glass cups. The very small coffee maker was right out of motel. They don't supply but the bare minimum of old silverware and/or lack just about anything else you might need. There's no beach towels, chairs, ice chest or umbrella. The couch was old and worn out. The TV - it was an old video monitor made into a TV and offered visuals right out of the 1960's. I could go on and on, but really the best advice is don't go here if you want anything resembling a livable unit.
2019년 2월에 7박 숙박함
답변 제공: charmaine 님, 2019년 4월 3일
We thank you for your review and have shared these concerns with our staff. Our sincere apologies and thank you again for staying with us.

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Our unit needs some upgrading bad screen door and front door hard to close
2019년 2월에 7박 숙박함

8/10 - 좋아요

Cheryl

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Great location and grounds. Kitchen utensils and dishes etc could use an update. Condo was nice and clean. Enjoyed our stay.
2019년 1월에 2박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
2018년 12월에 4박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
good
The outlet in the bathroom seemed out of order, so I could not use a hairdryer in the bathroom, although I used it in the living room. Other than that, it was a pleasant stay.
2018년 11월에 4박 숙박함
답변 제공: charmaine 님, 2018년 11월 28일
Thank you for bringing this to our attention. We have shared this with the rest of our team. Aloha,

10/10 - 훌륭해요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It should be noted the units are not air conditioned. Very hot in the afternoon but it cooled down nicely in the evening. A $125/cleaning fee is pretty steep when you are told to empty trash and strip the beds. Check out is a bit early, 10:00.
2018년 11월에 4박 숙박함
답변 제공: charmaine 님, 2018년 11월 28일
Thank you for your response. We will share your concerns with the rest of our team. aloha

6/10 - 괜찮아요

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2018년 11월에 3박 숙박함

6/10 - 괜찮아요

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별로예요: 청결 상태, 숙박 시설 상태 및 시설
2018년 10월에 3박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
モロカイ島2泊3日
プールもあり、部屋のなかもきれいです。 洗濯場の両替機がないのが残念です。 町まで行けば両替機つきのコインランドリーもありました。
2018년 9월에 2박 숙박함

4/10 - 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 9월에 4박 숙박함

4/10 - 별로예요

Guenter

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Muss nicht sein!
Skurril eingerichtetes muffiges Apartment - ist den Preis nicht wert.
2018년 8월에 3박 숙박함
답변 제공: charmaine 님, 2018년 8월 20일
Thank you for your response. I have shared your comments with our staff and owners. aloha

8/10 - 좋아요

Adrienne 님, Makawao Hawaii

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very nice accomodations. Raised on Molokai, family visit. Enjoyed the time there.
2018년 8월에 2박 숙박함
답변 제공: charmaine 님, 2018년 8월 14일
Thank you Adrienne. Hope to see you again. aloha

10/10 - 훌륭해요

David

좋아요: 청결 상태, 객실의 편안함
perfect getaway
We had a wonderful two weeks stay here. The grounds are immaculate, the pool perfect and right on the ocean with a little beach. Be prepared though that when the ad says basic amenities and self-catering it really does mean that. For example 2 toiletry samples, 4 towels were supplied for the whole two weeks, 2 knives for a family of four. However, when we went to the office in town to get more supplies they were very helpful and there the next morning. It's just remembering to do this. The apartment was very clean but needing some repair, structurally and to the furniture. Overall though one overlooks these little things, there's a great store, supermarket in town for anything you need, just enjoy the peace and quiet and beautiful surroundings.
2018년 7월에 14박 숙박함
답변 제공: charmaine 님, 2018년 8월 14일
Aloha, Thank you for your comments. We enjoyed having you here on island. We will share your concerns with our owners and staff. aloha

4/10 - 별로예요

Lace 님, HI

별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
Wouldn’t recommend staying here
When you check in, you need to go to an off site property. The staff there is friendly and nice thou. The room wasn’t what I expected at all!!! The view was great but that’s about it. The bed made a noise with every move you made even the ceiling fan in the room made a constant noise. I only stayed for one night but I’m glad that was the case, spending another night here would not make me happy at all!!
2018년 6월에 1박 숙박함
답변 제공: charmaine 님, 2018년 8월 14일
Aloha Lace, Thank you for sharing your concerns. We sincerely apologize for any inconvenience you encounter. We will share your concerns with our owners and staff. Aloha

8/10 - 좋아요

Annette

별로예요: 청결 상태
it was fine.
2018년 5월에 2박 숙박함