외관

홀리데이 인 익스프레스 내슈빌 다운타운 컨퍼런스 센터, IHG 호텔 여행 후기

3 out of 5

이용 후기

8.6

훌륭해요

평점 10 - 훌륭해요. 1030개 이용 후기 중 552개" "
평점 8 - 좋아요. 1030개 이용 후기 중 270개" "
평점 6 - 괜찮아요. 1030개 이용 후기 중 112개" "
평점 4 - 별로예요. 1030개 이용 후기 중 55개" "
평점 2 - 너무 별로예요. 1030개 이용 후기 중 41개" "

8.6/10

청결 상태

8.8/10

직원 및 서비스

8.2/10

편의 시설/서비스

8.4/10

숙박 시설 상태 및 시설

8.4/10

친환경

이용 후기

10/10 - 훌륭해요

richard

가족 여행
좋아요: 편의 시설/서비스
Great staff and clean facilities
2024년 2월에 3박 숙박함
답변 제공: Customer Service 님, 2024년 4월 14일
Richard, your wonderful review of Holiday Inn Express Nashville Downtown is much appreciated. We're thrilled you enjoyed our clean facilities and found our team members excellent. We can't wait to provide you another exceptional stay in the future.

6/10 - 괜찮아요

Brenda Pahola

출장 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Not friendly staff, needs improvement on cleanliness
2024년 4월에 3박 숙박함
답변 제공: Customer Service 님, 2024년 4월 14일
Brenda, your feedback is appreciated. It's unfortunate to hear about your experience regarding the friendliness and cleanliness. We aim to ensure every guest has an enjoyable stay, hence our team members strive to provide welcoming service and maintain high standards of cleanliness. We'll work on these aspects for improvement and look forward to the opportunity of serving you better in the future.

10/10 - 훌륭해요

wei

좋아요: 숙박 시설 상태 및 시설
Very good service!
2024년 4월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 4월 11일
Wei, your feedback is greatly appreciated. We are thrilled to hear that you enjoyed your experience at the Holiday Inn Express Nashville Downtown and found the service to be of high quality. We look forward to welcoming you back on your next visit to Nashville.

6/10 - 괜찮아요

Nicholas

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 3박 숙박함
답변 제공: Customer Service 님, 2024년 4월 11일
We appreciate the feedback, Nicholas.While it's great you enjoyed your time with us, we're disappointed your stay was anything less than perfect. We look forward to sharing a more positive experience with you soon.

10/10 - 훌륭해요

David

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 4월 11일
David, thank you for your glowing rating. We at the Holiday Inn Express Nashville Downtown greatly appreciate it and we're thrilled to know that your stay with us was enjoyable. We look forward to welcoming you back on your next visit to Nashville.

10/10 - 훌륭해요

Keith

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 4박 숙박함
답변 제공: Customer Service 님, 2024년 4월 11일
Keith, thank you for your top score rating of Holiday Inn Express Nashville Downtown. We are thrilled to know your stay was excellent! We can't wait to welcome you back next time you're in Nashville.

8/10 - 좋아요

Chase

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
N/a
2024년 3월에 4박 숙박함
답변 제공: Customer Service 님, 2024년 4월 10일
Chase, it seems like specific details of your experience at the Holiday Inn Express Nashville Downtown were not included in your review. If there's anything that could have made your stay more enjoyable or any standout aspects of your visit, we would love the opportunity to hear more about it. Your feedback can greatly assist us in continuing to deliver a great guest experience.

4/10 - 별로예요

Thomas

별로예요: 숙박 시설 상태 및 시설
No hot water!!!
2024년 4월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 4월 10일
Thomas, we sincerely regret to hear about the issues you experienced with the water during your stay. We understand how important hot water is to guest comfort. Our maintenance team is actively addressing these types of concerns to improve guest experiences. We'd appreciate the opportunity to better serve you in the future.

10/10 - 훌륭해요

Regina

2024년 4월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 4월 6일
Regina, thank you for choosing Holiday Inn Express Nashville Downtown. We're thrilled to note your perfect score, and it seems you had an exceptional experience! Our team is always eager to deliver superior guest satisfaction, and your rating is affirming. We look forward to your next visit.

10/10 - 훌륭해요

Jacqueline

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We will definitely stay here again.
2024년 3월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 4월 1일
Jacqueline, it's wonderful to hear that your stay at Holiday Inn Express Nashville Downtown was enjoyable enough to have you planning your return. We're already looking forward to your next visit. Thanks for taking the time to share your feedback with us on Expedia.

10/10 - 훌륭해요

Jeff

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Clean. Nice room. Helpful staff
2024년 3월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 3월 31일
Jeff, thank you for sharing your positive experience. At Holiday Inn Express Nashville Downtown, cleanliness and comfortable rooms are our top priorities. We're glad to hear that our team members were able to assist you during your stay. We look forward to hosting you again soon!

8/10 - 좋아요

David

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 4박 숙박함
답변 제공: Customer Service 님, 2024년 3월 31일
Thank you for this lovely rating, David!We're thrilled to know we could provide an enjoyable experience for you. We care about the comfort and satisfaction of our guests so we look forward to hosting you again at Holiday Inn Express Nashville Downtown. We'd like to share an even better experience with you soon.

10/10 - 훌륭해요

Mark 님, St. Louis Park

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 3박 숙박함
답변 제공: Customer Service 님, 2024년 3월 28일
Mark, thank you for choosing Holiday Inn Express Nashville Downtown. It's great to see that you had a fantastic experience. We hope to have the chance to welcome you back on your next visit to Nashville.

10/10 - 훌륭해요

Lisa 님, Land O Lakes

단체 여행, 연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great spot to party on Broadway
2024년 3월에 3박 숙박함
답변 제공: Customer Service 님, 2024년 3월 25일
Lisa, we're thrilled to hear that you enjoyed your stay at Holiday Inn Express Nashville Downtown. It sounds like you were able to take full advantage of our prime location on Broadway. Thanks for recommending us, and we hope to welcome you back soon for another stay filled with fun and festivities.

10/10 - 훌륭해요

Jason

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 3월 25일
Thank you for the 5 out of 5 rating, Jason!We're thrilled to see how much you enjoyed staying at Holiday Inn Express Nashville Downtown. We look forward to hosting you again in the near future! Thank you again for sharing.

10/10 - 훌륭해요

Billie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Amazingly wonderful
답변 제공: Customer Service 님, 2024년 3월 23일
Billie, it's terrific to hear such positive feedback about your experience at Holiday Inn Express Nashville Downtown. We strive to create delightful encounters for our guests, and it's warming to hear we've succeeded. Thank you for your praises, and we hope to see you back soon.

10/10 - 훌륭해요

Marcia

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Loved having the happy hour and breakfast available. Elevator situation could be improved
2024년 3월에 5박 숙박함
답변 제공: Customer Service 님, 2024년 3월 20일
Marcia, we're thrilled to hear you enjoyed the happy hour and breakfast offerings at Holiday Inn Express Nashville Downtown. Your feedback about the elevator is also invaluable and we're continually looking for ways to enhance our guest's experience in every aspect. We're looking forward to having you back soon to enjoy more of our hospitality and improvements.

10/10 - 훌륭해요

Kristine

단체 여행, 연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Liked the location. Easy to walk to what we wanted to see and do. Staff was fantastic
2024년 3월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 3월 20일
Kristine, it's wonderful to know that the location of Holiday Inn Express Nashville Downtown perfectly suited your needs. We're thrilled our team members contributed positively to your experience, making your stay even more memorable. We eagerly look forward to welcoming you back for another fantastic visit in the future.

10/10 - 훌륭해요

Beverly

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 3월 20일
Beverly, many thanks for sharing your positive rating of the Holiday Inn Express Nashville Downtown. Our team is thrilled to know we met your expectations. We hope your travels bring you back our way soon!

8/10 - 좋아요

Jim

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 4박 숙박함
답변 제공: Customer Service 님, 2024년 3월 19일
Jim, it's fantastic to see your four-star rating for the Holiday Inn Express Nashville Downtown. We're glad you enjoyed your stay and trust you found our accommodations to meet your needs. Looking forward to welcoming you back in the future to meet, and hopefully exceed, your expectations even further.

10/10 - 훌륭해요

Michelangelo

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location
2024년 3월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 3월 18일
Michelangelo, we're delighted to hear you appreciated the Holiday Inn Express Nashville Downtown's prime location. We hope that our convenient positioning played a significant part in making your visit to Nashville enjoyable. Thanks for your review and we look forward to welcoming you back soon.

10/10 - 훌륭해요

Tom

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very friendly and helpful staff
2024년 3월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 3월 16일
Tom, it's wonderful to hear that you experienced such warm hospitality from our team members at Holiday Inn Express Nashville Downtown. We take pride in ensuring all our guests feel welcome and assisted. Thank you for taking the time to share your experience. We hope to have the pleasure of welcoming you back soon.

10/10 - 훌륭해요

Paul 님, Titusville

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Front desk and valet were extremely friendly and helpful. Great experience!
2024년 3월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 3월 13일
Paul, it's wonderful to hear that you had a great experience at Holiday Inn Express Nashville Downtown. It's particularly encouraging to know that our front desk and valet colleagues were exceptionally helpful and friendly. We anticipate your return visit with much enthusiasm!

8/10 - 좋아요

Steven

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Valet parking is too congested and slow
2024년 3월에 3박 숙박함
답변 제공: Customer Service 님, 2024년 3월 5일
Steven, it's great to see you enjoyed your stay at Holiday Inn Express Nashville Downtown. Regarding the parking situation, we understand the area can become busy at times. Our team members are always striving to keep things moving efficiently and we appreciate your understanding. We hope to welcome you back again in the future for an even smoother experience.

6/10 - 괜찮아요

Annmarie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The only bad part of the stay was that the hotel staff did nothing about the other guests screaming g and carrying on at 2:30am. When we called the next day to complain we were told “that is what to expect on the weekend, after all it’s like Nash-Vegas” Wouldn’t go back.
2024년 3월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 3월 5일
Annmarie, thank you for sharing your thoughts. It's disheartening to hear your peace was disrupted during your stay due to excessive noise. Our aim is to provide a tranquil environment for all guests, irrespective of the day of the week. Your feedback has been passed onto our team members to ensure they respond proactively to such situations. Your dissatisfactions are regrettable and we hope to have another chance to better meet your expectations in the future.

8/10 - 좋아요

William

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
답변 제공: Customer Service 님, 2024년 3월 4일
We appreciate you sharing this positive rating, William!The comfort of our guests is important to us so we can't wait to see you back again at Holiday Inn Express Nashville Downtown. We want to share an even more enjoyable experience with you next time.

10/10 - 훌륭해요

Penelope

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean, safe, walk to The District, Valet is awesome.
2024년 2월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 2월 23일
Penelope, it's heartening to hear that your stay at the Holiday Inn Express Nashville Downtown met your expectations. We're thrilled that our central location and dedicated valet team contributed to your experience positively. We look forward to welcoming you back the next time your travels bring you to Nashville.

10/10 - 훌륭해요

Rebecca

2024년 2월에 3박 숙박함
답변 제공: Customer Service 님, 2024년 3월 21일
Rebecca, we're thrilled to see your five-star rating for Holiday Inn Express Nashville Downtown! It's such a pleasure to know you enjoyed your stay with us. We hope to have the opportunity to welcome you back in the near future. Safe travels!

8/10 - 좋아요

ROBERT

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Cost to park is to much
2024년 2월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 2월 21일
Robert, thank you for your review. At the Holiday Inn Express Nashville Downtown, we understand that certain aspects of city accommodations may not align with everyone's preferences, including parking fees. We appreciate your understanding and we hope to welcome you back soon.

8/10 - 좋아요

Asha

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 3박 숙박함
답변 제공: Customer Service 님, 2024년 2월 21일
Thank you for taking the time to share your review with us, Asha!It's great to see we provided you with such an enjoyable experience. We're hoping we'll be seeing you again during your next visit to Holiday Inn Express Nashville Downtown.

2/10 - 너무 별로예요

Jenna

2024년 2월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 2월 21일
Jenna, we regret to see that your experience did not meet expectations. We constantly strive to enhance our guest experience and your insights are invaluable. We hope we will have the chance to better serve you in the future.

2/10 - 너무 별로예요

Jenna

답변 제공: Customer Service 님, 2024년 3월 21일
We appreciate the feedback, Jenna.It's disheartening that we couldn't exceed your expectations and offer you the most positive experience possible. We care deeply about the satisfaction of our guests so we do hope you give us another opportunity to improve your opinion of us.

8/10 - 좋아요

Alexis

2024년 2월에 4박 숙박함
답변 제공: Customer Service 님, 2024년 3월 21일
Alexis, thank you for your rating of Holiday Inn Express Nashville Downtown. We're thrilled to know that your recent stay with us met your expectations. We hope your travels bring you back to our hotel soon for an even better experience. Safe travels!

10/10 - 훌륭해요

cierria

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 2월 19일
Cierria, thank you for giving us perfect ratings on Expedia. It seems the Holiday Inn Express Nashville Downtown met your expectations. We hope to have the pleasure of serving you again on future visits to Nashville.

10/10 - 훌륭해요

Nancy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 2월 15일
Nancy, thank you so much for your positive rating following your stay at Holiday Inn Express Nashville Downtown. We're delighted that you enjoyed your visit and we hope to welcome you back soon.

10/10 - 훌륭해요

Robert

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 2월 13일
Robert, thank you for rating Holiday Inn Express Nashville Downtown favorably. We're glad to know you had a pleasant stay with us. We hope to serve you again on your next visit to Nashville. Safe travels!

8/10 - 좋아요

Trevor

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 4박 숙박함
답변 제공: Customer Service 님, 2024년 2월 12일
Thank you for taking the time to leave us a 4/5 rating, Trevor!We're thrilled to know we've left you with a wonderful impression. We're looking forward to hosting you again so we can share an even better experience with you at Holiday Inn Express Nashville Downtown.

10/10 - 훌륭해요

Robert 님, Louisville

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 2월 11일
Robert, it's wonderful to know you had an enjoyable stay at the Holiday Inn Express Nashville Downtown. We're thrilled we could provide a five-star experience and we look forward to welcoming you back in the future. Wishing you all the best until then!

8/10 - 좋아요

sherri

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
We were able to walk to our destinations
2024년 2월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 2월 10일
Sherri, it's great to hear you appreciated the convenient location of Holiday Inn Express Nashville Downtown. We trust that being able to explore the city with ease enhanced your stay. We hope to welcome you back in the future. Enjoy your travels!

8/10 - 좋아요

sherri

좋아요: 청결 상태, 직원 및 서비스
Hotel was a easy walk to the broadway strip a little out dated in the rooms but comfortable
2024년 2월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 2월 9일
Sherri, we're glad you appreciated the convenient location of Holiday Inn Express Nashville Downtown and found comfort in your room. Thank you for sharing your feedback and be assured, we always strive to enhance our guest experience, including the more traditional aspects of our property. We look forward to welcoming you back for an even more remarkable stay.

10/10 - 훌륭해요

William

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location
2024년 2월에 3박 숙박함
답변 제공: Customer Service 님, 2024년 2월 7일
William, we're thrilled to know that you appreciated the location of Holiday Inn Express Nashville Downtown. We hope that your stay was just as enjoyable. Looking forward to your next visit.

8/10 - 좋아요

Ronda

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Valet was awesome
2024년 2월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 2월 6일
Ronda, it's fantastic to hear our valet services at Holiday Inn Express Nashville Downtown left a lasting impression on you. We're delighted to know you appreciated their efforts. We look forward to the opportunity of welcoming you back in the near future.

10/10 - 훌륭해요

April

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff were friendly and the place was clean and updated.
2024년 2월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 2월 5일
April, we're delighted to hear you enjoyed your stay at the Holiday Inn Express Nashville Downtown. Our team members always strive to create an environment that's welcoming, and keeping the facilities immaculate is a top priority. We hope to see you again soon on your next trip to Nashville.

10/10 - 훌륭해요

Todd

연인과의 여행
좋아요: 편의 시설/서비스
Enjoy staff friendliness and quickness to get car
2024년 2월에 3박 숙박함
답변 제공: Customer Service 님, 2024년 2월 5일
Todd, it's wonderful to hear that you had a great experience at the Holiday Inn Express Nashville Downtown. The quickness and friendliness of our team members is something that we constantly strive for. We're so pleased that you felt comfortable and well-served during your stay. We look forward to welcoming you back in the future.

10/10 - 훌륭해요

Isaias

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Totally recommend it, we had a grate experience!!!
2024년 1월에 4박 숙박함
답변 제공: Customer Service 님, 2024년 2월 3일
Isaias, the team at Holiday Inn Express Nashville Downtown is thrilled to hear you had a fantastic experience! Your recommendation means a lot to us and we can't wait to welcome you back on your next trip to Nashville. Safe travels until then!

8/10 - 좋아요

Jeffrey

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2024년 1월에 3박 숙박함
답변 제공: Customer Service 님, 2024년 2월 1일
Jeffrey, thank you for your positive rating on Expedia. Delighted to know that the Holiday Inn Express Nashville Downtown met your expectations during your recent stay. Our team is looking forward to the opportunity of welcoming you back for another visit soon. Safe travels.

8/10 - 좋아요

Fredy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
it was a good place to stay
2023년 12월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 1월 30일
Fredy, thank you for choosing to stay at Holiday Inn Express Nashville Downtown. We're delighted to hear that you found our hotel to be a good spot for your visit. We appreciate you taking the time to leave your feedback and look forward to welcoming you back in the future.

10/10 - 훌륭해요

Donna

단체 여행, 출장 여행
Rooms were clean and mattresses were comfortable. Nice breakfast bar. Great evening appetizers with live music. Only complaint was valet service. Two old ladies and not the slightest gesture to help with bags.
2024년 1월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 1월 23일
Donna, thank you for sharing such a positive experience at Holiday Inn Express Nashville Downtown. We're thrilled to hear that the cleanliness of the rooms, the comfort of the mattresses, our delicious breakfast bar, and the evening entertainment exceeded your expectations. Your feedback about the valet service is noted. We're dedicated to improving our service, and we'll ensure your comments about luggage assistance are addressed with our team members. We appreciate your feedback and look forward to welcoming you back.

10/10 - 훌륭해요

Stephanina 님, MIAMI

2024년 1월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 2월 11일
Stephanina, we're delighted you had such a wonderful experience at Holiday Inn Express Nashville Downtown. We're eager to welcome you once more for another outstanding experience!

8/10 - 좋아요

Amanda

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 1월 22일
We appreciate your lovely rating, Amanda!The satisfaction of our guests is important to us so we can't wait to see you back again at Holiday Inn Express Nashville Downtown soon. We want to share an even more fantastic experience with you next time.Thanks again for taking the time to leave your feedback!