Thank you for taking the time to share your positive experience with us! We're thrilled to hear that your check-in was smooth and that you enjoyed your clean room. Our team takes great pride in providing exceptional service, and it's wonderful to know that they exceeded your expectations. We appreciate your recommendation and look forward to welcoming you back on your next visit!

Thank you for sharing your experience with us! We're delighted to hear that you found our location convenient for both the cruise port and airport, and that you were satisfied with our shuttle service. We appreciate your kind words about our staff. Your feedback regarding the front desk staffing is valuable to us, and we will certainly take it into consideration to enhance our service. We hope to welcome you back for another excellent stay in the future!

Thank you for taking the time to share your feedback with us. We apologize for the inconvenience you experienced with our shuttle service. Your concerns are taken seriously, and we will address them promptly to ensure improvements are made. We appreciate your understanding and hope to have the opportunity to regain your trust in the future.

¡Gracias por tomarse el tiempo para compartir su experiencia con nosotros! Nos complace saber que disfrutó de su estancia y que nuestro servicio de transporte desde el aeropuerto y al puerto fue conveniente para usted. Lamentamos los inconvenientes que experimentó con el idioma al llamar para el servicio de transporte, pero nos alegra que el resto de su estadía haya transcurrido sin problemas. Apreciamos sus comentarios sobre la falta de ascensor para las habitaciones pero debemos recalcar que el hotel sí cuenta con un elevador para la comodidad de nuestros huéspedes. Nos alegra saber que encontró la habitación limpia y bien equipada, y que disfrutó de nuestras instalaciones, incluyendo la piscina y el desayuno incluido. Esperamos tener el placer de darle la bienvenida nuevamente en el futuro. ¡Gracias por elegir nuestro hotel!

Thank you for sharing your experience with us! We're delighted to hear that you enjoyed our pool area before your cruise. We appreciate your feedback regarding dining options, and we'll take it into consideration for future improvements. We hope to welcome you back for another enjoyable stay in the future!

Thank you for sharing your feedback with us. We're glad to hear that you found your room nice and clean with updated looks. We apologize for the longer than expected wait during check-in. Your patience is appreciated, and we'll work to improve our processes to minimize wait times in the future. We hope the rest of your stay was enjoyable, and we look forward to welcoming you back for an even smoother experience next time.

Thank you for taking the time to share your feedback with us. We're pleased to hear that your check-in experience was smooth and that you found the room satisfactory. We apologize for the crowded breakfast area and limited seating; your comments will be taken into consideration as we strive to improve the breakfast experience for our guests. We're glad to hear that you found our shuttle service to and from the port and airport convenient. We appreciate your understanding and hope to welcome you back for another comfortable stay in the future.