Dear Guest, We would like to thank you for sharing your opinion about our hotel. We regret that we were unable to meet your expectations and we will take your comments into account so that we can improve the points you mentioned. Thank you once again. Best regards, Isabela Guedes - Guest Relations

I appreciate your comments and am sorry that we were not able to provide our usual standards of service during your stay. I am analyzing your comments in detail together with the team to ensure that this does not happen again. We hope to see you again soon. Best regards.

Dear Guest, First, thank you for choosing our hotel. Your opinion is very important to us - thank you for sharing it. We are very pleased to hear that our hotel and team were able to meet your expectations. We look forward to seeing you again. Regards, Isabela Guedes – Guest Relations

Dear Guest, First, thank you for choosing our hotel. Your opinion is very important to us - thank you for sharing it. We are very pleased to hear that our hotel and team were able to meet your expectations. We look forward to seeing you again. Regards, Isabela Guedes – Guest Relations

Dear Raul,Thank you very much for choosing the PortoBay Rio hotel for your stay Rio de Janeiro. We were very pleased to read your message about our hotel and team. Your comments are very valuable for us.We look forward to having you back again!Yours faithfully,Gustavo Zanotta – Rooms Division Manager

Dear Elhajj,First, thank you for choosing our hotel. Your opinion is very important to us - thank you for sharing it. We are very pleased to hear that our hotel and team were able to meet your expectations. We look forward to seeing you again.Regards, Gustavo Zanotta – Rooms Division Manager

Dear Irene,We would like to thank you for the time you spent giving us your opinion of your experience at our hotel. We are very pleased to hear that you had a pleasant stay with us. We hope to see you again soon.Best regards,Gustavo Zanotta – Rooms Division Manager

Dear Stanley,thank you for choosing PortoBay Rio de Janeiro.We apreciate the time to give us a feedback.Kind Regards,Gustavo Zanotta - Rooms Division Manager

Dear Susan,Your opinion is very important to us. We were very pleased to hear that you enjoyed the time you spent with us. We look forward to seeing you again soon, here or at another Portobay hotel.Kind Regards,Gustavo Zanotta - Rooms Division Manager

Estimado Bernardo,Muchas gracias por su preferencia y por compartir con nosotros su experiencia PortoBay.¡Un placer!Cordialmente,Gustavo Zanotta - Gerente de Hospedagem

Dear Hiroki,First, thank you for choosing our hotel. Your opinion is very important to us - thank you for sharing it. We are very pleased to hear that our hotel and team were able to meet your expectations. We look forward to seeing you again.Regards, Gustavo Zanotta – Rooms Division Manager

Dear Joel,Thank you for your feedback. Nothing makes us happier than meeting the expectations of our guests. We have taken note of your suggestions and we will do everything to make your stay even better next time.We hope to enjoy your company soon at a PortoBay hotel.Best regards,Gustavo Zanotta – Rooms Division Manager

Dear Alexandra,First, thank you for choosing our hotel. Your opinion is very important to us - thank you for sharing it. We are very pleased to hear that our hotel and team were able to meet your expectations. We look forward to seeing you again.Regards, Gustavo Zanotta – Rooms Division Manager

Dear Damon,Thank you for your feedback. Nothing makes us happier than meeting the expectations of our guests, and we would like to know more about your stay with us. This will help us to improve our standards.Hope to hear from you.Kind Regards,Gustavo Zanotta - Rooms Division Manager

Dear Allan,thank you for choosing PortoBay and for the feedback.We are very flexible for early check in and late check, but sometimes we are fullybooked and we have to respect the time for next guests.Thank you again for he review, and we hope to see you again.Best Regards,Gustavo Zanotta - Rooms Division Manager

Dear Dominik,thank you for choosing PortoBay Rio de Janeiro. We are glad that you enjoyed the days with us.Best Regards,Gustavo Zanotta - Rooms Division Manager

Estimado huésped,Agradecemos su feedback. No hay nada que nos guste más que cumplir las expectativas de nuestros huéspedes.Esperamos volver a contar con su compañía pronto en un hotel PortoBay.Saludos cordiales,Gustavo Zanotta – Gerente de Hospedagem

Dear Gail,thank you for choosing PortoBay Rio de Janeiro.We were very pleased to read your message about our hotel and team. Your comments are very valuable for us.We look forward to having you back again!Yours faithfully,Gustavo Zanotta – Rooms Division Manager

Dear Sydney,thank you for choosing PortoBay Rio. We are glad that you enjoyed your days with us.Best Regards,Gustavo Zanotta - Rooms Division Manager

Dear Kevin,thank you for the feedback, and for choosing PortoBay Rio.Best Regards,Gustavo Zanotta - Rooms Division Manager

Dear Kirel,Thank you for your feedback. Nothing makes us happier than meeting the expectations of our guests. We have taken note of your suggestions and we will do everything to make your stay even better next time.We hope to enjoy your company soon at a PortoBay hotel.Best regards,Gustavo Zanotta – Rooms Division Manager

Dear Leticia,Thank you for your comments and we hope to be able to see you again in the near future.Regards,Gustavo Zanotta – Rooms Division Manager

Dear Tajmel,Thank you very much for your comments. Nothing makes us happier than meeting the expectations of our guests. See you soon at a PortoBay hotel,Gustavo Zanotta – Rooms Division Manager

Thank you for your comment and we hope to be able to see you again in the near future.Regards,Gustavo Zanotta – Rooms Division Manager

Dear Elian,Thank you for your comment and we hope to be able to see you again in the near future.Regards,Gustavo Zanotta – Rooms Division Manager

Dear Brian,thank you for the feedabck, and for choosing PortoBay Rio.We are glad that you enjoyed your stay with us.Best Regards,Gustavo Zanotta - Rooms Division Manager

Dear Gladys,Thank you for your feedback. Nothing makes us happier than meeting the expectations of our guests. We have taken note of your suggestions and we will do everything to make your stay even better next time.We hope to enjoy your company soon at a PortoBay hotel.Best regards,Gustavo Zanotta – Rooms Division Manager

Dear Stephen,First, thank you for choosing our hotel. Your opinion is very important to us - thank you for sharing it. We are very pleased to hear that our hotel and team were able to meet your expectations. We look forward to seeing you again.Regards, Gustavo Zanotta – Rooms Division Manager

Thomas,wir möchten uns auf diesem Wege für Ihren Kommentar bedanken und Es tut uns sehr leid, dass wir Ihren Erwartungen nicht entsprechen konnten, und werden das von Ihnen Erlebte zur Verbesserung unserer Dienstleistungen nutzen. Unser wichtigstes Anliegen ist nämlich, die vollkommene Zufriedenheit unserer Gäste zu gewährleisten. Deshalb hoffen wir auch, Sie schon bald wieder in diesem oder einem anderen Hotel der PortoBay-Gruppe willkommen zu heißen.Vielen DankGustavo Zanotta - Hospitality Manager

Dear Ivory,Thank you very much for choosing the PortoBay Rio hotel for your stay Rio de Janeiro. We were very pleased to read your message about our hotel and team. Your comments are very valuable for us.We look forward to having you back again!Yours faithfully,Gustavo Zanotta – Rooms Division Manager

Dear Shaleader,First, thank you for choosing our hotel. Your opinion is very important to us - thank you for sharing it. We are very pleased to hear that our hotel and team were able to meet your expectations. We look forward to seeing you again.Regards, Gustavo Zanotta – Rooms Division Manager

Dear William,We were very grateful for your feedback and for choosing the PortoBay group. Your words confirm the dedication of the entire team and our desire to continue to satisfy our guests’ needs. We look forward to your next visit! Thank you,Gustavo Zanotta – Rooms Division Manager

bonjour,Merci pour les commentaires.Sincèrement,Gustavo Zanotta - Hospitality Manager

Prezada Mariela,obrigado por escolher o PortoBay Rio de Janeiro.Ficamos felizes que tenha gostado de ter passado seus dias conosco.Até uma próxima!Cordialmente,Gustavo Zanotta - Gerente de Hospedagem

Estimada Eliana,somos muito agradecidos pela sua avaliação e principalmente por ter escolhido o PortoBay Rio para passar os seus dias.Conte conosco em sua visita futura ao Rio de Janeiro.Atenciosamente,Gustavo Zanotta - Gerente de Hospedagem

Dear Ramos,We would like to thank you for the time you spent giving us your opinion of your experience at our hotel. We are very pleased to hear that you had a pleasant stay with us. We hope to see you again soon.Best regards,Gustavo Zanotta – Rooms Division Manager

Bom dia,obrigado pela escolha do PortoBay Rio e pelo feedback.Cordialmente,Gustavo Zanotta - Gerente de Hospedagem

vielen Dank für Ihre Bewertung und Kommentare. Es war eine große Freude, Sie im PortoBay Rio willkommen zu heißen. Wir sind sehr erfreut darüber zu erfahren, dass Sie einen angenehmen Aufenthalt in unserem Hotel hatten.Wir freuen uns schon darauf, Sie bei ihrem nächsten Besuch in Rio de Janeiro willkommen zu heißen.Mit freundlichen GrüßenGustavo Zanotta – Rooms Division Manager

Prezada Michaella,obrigado pela avaliação.Atenciosamente,Gustavo Zanotta - Gerente de Hospedagem

Dear Emil,First, thank you for choosing our hotel. Your opinion is very important to us - thank you for sharing it. We are very pleased to hear that our hotel and team were able to meet your expectations. We look forward to seeing you again.Regards, Gustavo Zanotta – Rooms Division Manager

Prezado Joao H,muito obrigado pela avaliação positiva e pela escolha do PortoBay Rio de Janeiro.Cordialmente,Gustavo Zanotta- Gerente de Hospedagem

Agradecemos o seu testemunho. Nada nos deixa mais felizes do que corresponder às expectativas dos nossos hóspedes. Tomamos boa nota das suas indicações e tudo faremos para receber-vos cada vez melhor.Esperamos voltar a contar com a sua companhia em breve num hotel PortoBay.Atenciosamente,Gustavo Zanotta - Gerente de Hospedagem

Gostaríamos de agradecer o tempo despendido a dar-nos a sua opinião sobre a sua experiência no nosso hotel. É com grande satisfação que tomamos conhecimento de que teve uma estada agradável na nossa companhia. Esperamos poder voltar a receber-los novamente.Os melhores cumprimentos,Gustavo Zanotta – Gerente de Hospedagem

We would like to thank you for the time you spent giving us your opinion of your experience at our hotel. We are very pleased to hear that you had a pleasant stay with us. We hope to see you again soon.Best regards,Gustavo Zanotta – Rooms Division Manager

Thank you for choosing PortoBay Rio.We are glad that you enjoyed your stay with us.Best RegardsGustavo Zanotta - Hospitality Manager

Thank you for choosing PortobAy Rio.We are glad that you enjoyed your time with us.Best Regards,Gustavo Zanotta - Rooms Division Manager

Prezado Eduardo,somos muito gratos por ter escolhido o PortoBay Rio e ficamos muito felizes que tenha aproveitado a sua hospedagem conosco.Até uma próxima visita!Cordialmente,Gustavo Zanotta - Gerente de Hospedagem

Dear Adam,thank you for choosing PortoBay Rio de Janeiro.We are glad that you and your family had a great time with us.Best Regards,Gustavo Zanotta

Bom dia,muito obrigado pela avaliação e em ter escolhido o PortoBay Rio de Janeiro.