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웨스틴 자그레브 여행 후기

5 out of 5
웨스틴 자그레브
Krsnjavoga 1, Zagreb

이용 후기

8.6

훌륭해요

평점 10 - 훌륭해요. 811개 이용 후기 중 402개" "
평점 8 - 좋아요. 811개 이용 후기 중 265개" "
평점 6 - 괜찮아요. 811개 이용 후기 중 91개" "
평점 4 - 별로예요. 811개 이용 후기 중 25개" "
평점 2 - 너무 별로예요. 811개 이용 후기 중 28개" "

8.8/10

청결 상태

8.8/10

직원 및 서비스

8.6/10

편의 시설/서비스

8.2/10

숙박 시설 상태 및 시설

8.4/10

친환경

이용 후기

8/10 - 좋아요

Kwan Young

2023년 9월에 2박 숙박함
답변 제공: The Westin Zagreb hotel 님, 2023년 9월 6일
Dear Kwan Young, Thank you for taking time to let us know about your experience at The Westin Zagreb Hotel. We are delighted that you have had an excellent stay that where were able to make it memorable one! Your feedback is greatly appreciated and we hope to have you as our guest again soon! Sincerely, The Westin Zagreb Team

10/10 - 훌륭해요

YUN SIK

2023년 7월에 2박 숙박함
답변 제공: Westin Zagreb Team 님, 2023년 7월 9일
Dear YUN SIK, thank you for choosing The Westin Zagreb for your place to stay. We are glad that you have enjoyed our hotel services. Thank you for leaving us this review, as it helps us to improve. We hope to see you again in the near future. Sincerely, The Westin Zagreb Hotel

8/10 - 좋아요

GEUMHEE

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
자그래브 올드타운이 보이는 뷰가 너무 좋더라구요! 객실도 생각보다 넓어서 좋았어요!
2022년 7월에 1박 숙박함
답변 제공: Westin Front Desk 님, 2022년 8월 8일
Dear GEUMHEE , Thank you for taking your time to leave a review of your stay at The Westin Zagreb Hotel. We are happy to hear of your enjoyment of the rooms and the wonderful view of the city that our hotel has to offer. We hope we'll have the opportunity to welcome you again. Best regards!

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
차를 잘못 보관해서 그런지 차를 마시면 기름이 뜨네요 그래도 다른건 다 좋습니다
2020년 2월에 3박 숙박함
답변 제공: Westin Zagreb 님, 2020년 11월 4일
Thank you for your comment and feedback. Best regards, Westin Zagreb

8/10 - 좋아요

Jongwoo

2019년 11월에 2박 숙박함
답변 제공: Westin Zagreb 님, 2020년 11월 4일
Thank you for your comment and feedback. Best regards, Westin Zagreb

10/10 - 훌륭해요

Hoansung

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 10월에 5박 숙박함
답변 제공: The Westin Zagreb Team 님, 2019년 10월 15일
Thank you very much for finding time to share your review. We are looking forward to welcome you back to the Westin Zagreb hotel!

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 숙박 시설 상태 및 시설
무난합니다.
2019년 7월에 1박 숙박함
답변 제공: The Westin Zagreb Team 님, 2019년 8월 2일
We would like to thank you for choosing The Westin Zagreb hotel during your recent stay and for finding time to share your feedback. We are looking forward to welcome you back!

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
만족
위치가 트램을 타고 가야하긴 하지만 숙소 퀄리티는 너무 좋았습니다. 역시 고급 체인이 좋네요
2019년 7월에 1박 숙박함
답변 제공: The Westin Zagreb Team 님, 2019년 7월 31일
We would like to thank you for choosing The Westin Zagreb hotel during your recent stay and for finding time to share your feedback. We are glad you enjoyed your stay and are looking forward to welcome you back!

6/10 - 괜찮아요

SEHEE

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 6월에 4박 숙박함
답변 제공: Westin Zagreb team 님, 2019년 6월 18일
Thank you very much for choosing The Westin Zagreb and for your review. We are looking forward to welcome you back to our hotel and improving your experience with us!

8/10 - 좋아요

jae hyung

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
전반적인 평가
오래된 호텔이지만 자그레브에서 선택가능한 5성급호텔 만큼의 모습을 보여줌
2019년 3월에 2박 숙박함
답변 제공: The Westin Zagreb team 님, 2019년 5월 13일
We would like to thank you for finding time to share the impressions of your stay with us. Looking forward to welcome you back in order to create more special moments with The Westin Zagreb hotel.

10/10 - 훌륭해요

NALI

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
자그레브여행시 최고의 숙박시설^^
위치가 시내를 도보로 다녀올 수 있을 정도로 가까워 정말 좋았습니다. 부모님, 아이들과 한 여행이라 먹을 것들을 샀었는데 마트가 가까운 것 역시 매우 만족스러웠으며 또한 직원들이 매우 친절했습니다.
2019년 1월에 3박 숙박함
답변 제공: The Westin Zagreb team 님, 2019년 2월 15일
On behalf of The Westin Zagreb hotel we would like to thank you for sharing such a warm feedback! We are glad you have enjoyed. Looking forward to welcome you back.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 12월에 1박 숙박함
답변 제공: The Westin Zagreb team 님, 2018년 12월 18일
Thank you very much for your feedback. We are looking forward to welcome you back!

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
자그레브에 있는 가장 좋은 호텔 !
호텔 시설도 좋았고, 전반적으로 만족스러웠습니다. 여러모로 자그레브에 있는 가장 좋은 호텔입니다.
2018년 11월에 1박 숙박함
답변 제공: The Westin Zagreb team 님, 2018년 11월 19일
Thank you very much for choosing The Westin Zagreb hotel. We are very glad to hear that you have enjoyed in all hotel facilities. Looking forward to welcome you back!

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
recommended hotel in Zagrev
good room condition
2018년 6월에 2박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
편안하게 잘 이용했습니다.

8/10 - 좋아요

Yeonjung

좋아요: 직원 및 서비스
좋음
생각보다 깨끗하고 좋았지만 반옐라치치광장에서 좀 먼느낌

8/10 - 좋아요

Jae hyun 님, Seoul Korea

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
7.5 out of 10
the hotel seemed pretty old but the service was professional and everything was over average

10/10 - 훌륭해요

Korea

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함

10/10 - 훌륭해요

Vedran

아이를 동반한 가족 여행, 출장 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 12박 숙박함
답변 제공: The Westin Zagreb Team 님, 2024년 1월 10일
Dear Vedran, Thank you for your review of your experience at the Westin Zagreb Hotel. We are delighted that you had an excellent stay! Your feedback is greatly appreciated, and we hope to have you as our guest again soon! Sincerely, The Westin Zagreb Team

2/10 - 너무 별로예요

nedzad

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Hotel Management 님, 2023년 12월 24일
Dear Nedzad, Thank you for choosing The Westin Zagreb for your place to stay while visiting Zagreb, and for taking some of your valued time to provide us with the feedback from the experience you had. Considering that The Westin Zagreb Team strives to provide the most comfortable and pleasant stay for every and each guest, we are really disappointed to read otherwise. We are sorry you had not reach out to us during your stay so that our staff could assist you. We hope to have an opportunity to welcome you once more. Sincerely, The Westin Zagreb Team

10/10 - 훌륭해요

Alisa

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 3박 숙박함
답변 제공: The Westin Zagreb Team 님, 2023년 12월 20일
Dear Alisa, Thank you for your review of your experience at The Westin Zagreb Hotel. We are delighted that you had an excellent stay! Your feedback is greatly appreciated, and we hope to have you as our guest again soon! Sincerely, The Westin Zagreb Team

6/10 - 괜찮아요

Anne Lise

2023년 11월에 8박 숙박함
답변 제공: The Westin Zagreb Team 님, 2024년 1월 1일
Dear Anne Lise, Thank you for selecting The Westin Zagreb Hotel for your stay and for sharing your experience with us. I am very sorry to hear that we didn't fully fulfill your expectations and that you have left Westin Zagreb hotel with a bitter taste. We appreciate your patronage and hope to have the opportunity to welcome you back for an improved experience in the future.

8/10 - 좋아요

Ivan

2023년 11월에 1박 숙박함
답변 제공: The Westin Zagreb hotel 님, 2023년 11월 10일
Dear Ivan,On behalf of the entire hotel team, thank you for choosing The Westin Zagreb hotel as your place to stay. Thank you for taking a moment to share your experience at Westin hotel. We are so delighted to hear we were able to ensure a comfortable stay during your visit and that you were satisfied. We look forward to welcoming you on your future visits! Best regards, The Westin Zagreb hotel

8/10 - 좋아요

JOSE

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 청결 상태
Good Hotel. Good value for money. Great junior suite room. Cleaning could be improved
2023년 11월에 5박 숙박함
답변 제공: The Westin Zagreb Team 님, 2023년 11월 9일
Dear Jose, On behalf of the entire hotel team, thank you for choosing The Westin Zagreb hotel as your place to stay. We are so delighted to hear we were able to ensure a comfortable stay during your visit. Thank you for your feedback, we have shared it with the hotel team. We look forward to welcoming you on your future visits! Best regards, The Westin Zagreb Team

2/10 - 너무 별로예요

Martin

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Shower head is broken, water spills everywhere. Room is outdated and smelly. Carpet is dirty. Room was equipped for 1 person stay only even though we were 2.
2023년 10월에 3박 숙박함
답변 제공: The Westin Zagreb Team 님, 2023년 10월 30일
Dear Martin, Thank you for choosing The Westin Zagreb for your place to stay while visiting Zagreb, and for taking some of your valued time to provide us with the feedback from the experience you had. Considering that The Westin Zagreb Team strives to provide the most comfortable and pleasant stay for every and each guest, we are really disappointed to read otherwise. We are sorry you had not reach out to us during your stay so that our staff could assist you. We hope to have an opportunity to welcome you once more. Sincerely, The Westin Zagreb Team

10/10 - 훌륭해요

morris

2023년 10월에 1박 숙박함
답변 제공: The Westin Zagreb Team 님, 2023년 10월 23일
Dear Morris, Thank you for taking time to let us know about your experience at The Westin Zagreb Hotel. We are delighted to hear from you and about the excellent stay that where were able to create for you! Your feedback is greatly appreciated and we hope to have you as our guest again soon! Sincerely, The Westin Zagreb Team

10/10 - 훌륭해요

CAROL

2023년 9월에 4박 숙박함
답변 제공: The Westin Zagreb Team 님, 2023년 11월 7일
Dear Carol, Thank you for taking time to let us know about your stay at The Westin Zagreb Hotel. We are delighted that you have been our guest and it is wonderful to hear your experiences! Your feedback is greatly appreciated and we hope to have you as our guest again soon! Sincerely, The Westin Zagreb Team

10/10 - 훌륭해요

William

연인과의 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The outside of the hotel does not match how nice the hotel is on the inside. It is a lovely place in a great location.
2023년 9월에 3박 숙박함
답변 제공: The Westin Zagreb Team 님, 2023년 10월 17일
Dear William, We are grateful that you have chosen The Westin Zagreb Hotel for your trip to our wonderful capital city. Thank you for taking time to let us know about your experience at The Westin Zagreb Hotel. We are delighted to see we were able to make a memorable experience for you and hope to have you as our guest again soon! Sincerely, The Westin Zagreb Team

10/10 - 훌륭해요

Vedran

아이를 동반한 가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very friendly staff. Excellent service. Conveniently located in the downtown area. Great views from the upper floors. The level of cleanliness could be improved.
2023년 9월에 15박 숙박함
답변 제공: The Westin Zagreb Team 님, 2023년 10월 15일
Dear Vedran, Thank you for taking time to let us know about your experience at The Westin Zagreb Hotel. We are delighted that you have had an excellent stay that where were able to make it memorable one! Your feedback is greatly appreciated and we hope to have you as our guest again soon! Sincerely, The Westin Zagreb Team

2/10 - 너무 별로예요

Siavash

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Booked a suite. We arrived a bit early, around 1 and told that room wasn’t ready. No problem as check in is at 3 and should come back then… we walked around with our one year old and planned on having her take her nap shortly after 3.. we arrived at 3 and room wasn’t ready, they gave us a voucher for cognac or moscato which no one really drinks… wasn’t exactly in the mood for a drink, exhausted from driving and having a tired child. 330 rolled around and no room. Tried to ask if room was ready but the staff said I had to line up in 10-15 person long check in line… by the way everyone was agitated… as many people’s rooms weren't ready. Got the room, and let’s just say needing a refresh is an understatement. Many stains on carpets the sinks and tiles are all faded from foot traffic. Only reason why I booked this hotel was for the indoor pool. Which we came to learn has been leased to a regular gym and guests have to walk through the gym and swim with gym members who are doing laps… looking out in full blown graffiti. After your swim, you can use one of the towels from the gym that have rips in them. And the kicker is they try and nickel and dime you every step of the way. I know how difficult it must’ve been for housekeeping and I have to say despite all the negativity they were so pleasant… My wife and I have stayed at dozens of Westins and I can’t believe they put their brand on this… being so brand driven. Horrible hotel and would never stay here again.
2023년 10월에 1박 숙박함
답변 제공: The Westin Zagreb Team 님, 2023년 10월 10일
Dear Siavash, Thank you for being our guest. We are sorry to read that we didn't meet your expectations. We appreciate your feedback as it helps us improve our service, and have shared it with the hotel team. Our hope is to get another opportunity to welcome you in our hotel in order to create the perfect stay for you. Sincerely, The Westin Zagreb Team

2/10 - 너무 별로예요

Thomas

출장 여행
좋아요: 객실의 편안함
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Better option hotels
The check-in process was the slowest I have ever had anywhere, and no apology or acknowledgment from the reception staff ‘Maja’ , the hotel is incredibly dated and the swimming pool is heaving/ tired. Parking is €20 a day- when right next to the hotel it’s €13.30 a day on zona 1. So overall not a good hotel.
2023년 9월에 2박 숙박함
답변 제공: The Westin Zagreb Team 님, 2023년 9월 30일
Dear Thomas,First and foremost, thank you for staying with us at the Westin Zagreb Hotel during your recent trip and thank you for the time you have set aside to write this review. We are sorry that the overall impression has not met your expectations. Our goal is to provide the same, excellent, service to all of our guests and we strive to make every guest's stay as pleasant as possible. Your review will be shared with our hotel management in order to improve our services in the future. We appreciate your honest feedback and we would be honored to welcome you back to improve the impression and provide a memorable experience. Best regards,Westin Zagreb Team

6/10 - 괜찮아요

Kenneth

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Good enough for one night.
Disappointed in the room’s condition. Also, the AC appeared to be laboring to keep the temperature cool. Rippled carpet, peeling wallpaper, super slow USB port. Bathroom was clean.
2023년 9월에 1박 숙박함
답변 제공: The Westin Zagreb Team 님, 2023년 9월 24일
Dear Kenneth, Thank you for choosing The Westin Zagreb Hotel and taking your time to leave this review. We are sorry to read that we didn't meet your expectations. Providing the highest level of hospitality is our main goal and we always strive to make our guests feel comfortable. We have shared your comments with the rest of the hotel team. Our hope is to get another opportunity to welcome you in our hotel in order to create the perfect stay for you. Sincerely, The Westin Zagreb Team

10/10 - 훌륭해요

Marilyn

가족 여행
좋아요: 편의 시설/서비스
Staff is all excellent! Property is starting to show its age but still a very pleasant stay!
2023년 9월에 1박 숙박함
답변 제공: The Westin Zagreb Team 님, 2023년 9월 24일
Dear Marilyn, On behalf of the entire hotel team, thank you for choosing The Westin Zagreb hotel as your place to stay. Thank you for taking a moment to share your experience at Westin hotel. We are delighted to hear we were able to ensure a comfortable stay during your visit. We look forward to welcoming you on your future visits! Sincerely, The Westin Zagreb hotel

10/10 - 훌륭해요

Marko

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent location!
2023년 9월에 1박 숙박함
답변 제공: The Westin Zagreb Team 님, 2023년 9월 21일
Dear Marko,Thank you for taking time to let us know about your experience at The Westin Zagreb Hotel. Our location in the city center and 10 min walking distance to the main square is well suited to accomodate all needs of our guests. We are delighted that you have had an excellent stay and we hope to have you as our guest again soon! Sincerely, The Westin Zagreb Team

10/10 - 훌륭해요

Kenechi

2023년 9월에 2박 숙박함
답변 제공: The Westin Zagreb Team 님, 2023년 9월 22일
Dear Kenechi, We are grateful that you have chosen The Westin Zagreb Hotel for your trip to our wonderful capital city. Thank you for taking time to let us know about your experience at The Westin Zagreb Hotel. We are delighted to see we were able to make a memorable experience for you. and hope to have you as our guest again soon! Sincerely, The Westin Zagreb Team

10/10 - 훌륭해요

ELLA

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excellent hotel
Wonderful hotel, close to the historic center, excellent and kind service, clean, diverse and wonderful breakfast, indoor pool and we also had aview. It was wonderful stay. Only missing a pull-out faucet for the shower. Other than everything was perfect.
2023년 8월에 1박 숙박함
답변 제공: The Westin Zagreb Team 님, 2023년 9월 18일
Dear Ella, On behalf of the entire hotel team, thank you for choosing The Westin Zagreb hotel as your place to stay. We are so delighted to hear we were able to ensure a comfortable stay and that you enjoyed the breakfast, pool and the view during your visit. We look forward to welcoming you again on future travels! Kind regards, The Westin Zagreb hotel

10/10 - 훌륭해요

Gerald

연인과의 여행
좋아요: 편의 시설/서비스
The hotel was very good and the location was excellent.
2023년 9월에 1박 숙박함
답변 제공: The Westin Zagreb Team 님, 2023년 9월 18일
Dear Gerald,Thank you for taking time to let us know about your experience at The Westin Zagreb Hotel. We are delighted to hear from you and about the excellent stay that where were able to create for you! Your feedback is greatly appreciated and we hope to have you as our guest again soon! Sincerely, The Westin Zagreb Team

8/10 - 좋아요

Manny

연인과의 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Westin Zagreb was a great stay and the employees were good as well. Zagreb itself tho was pretty rough all around was just graffiti and not the best areas.
2023년 9월에 4박 숙박함
답변 제공: The Westin Zagreb Team 님, 2023년 9월 15일
Dear Manny, Thank you for taking time to let us know about your experience at The Westin Zagreb Hotel. We are delighted that you have had a great stay! Your feedback is greatly appreciated and we hope to have you as our guest again soon! Sincerely, The Westin Zagreb Team

10/10 - 훌륭해요

Robert

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 2박 숙박함
답변 제공: The Westin Zagreb Team 님, 2023년 9월 12일
Dear Robert,Thank you for taking time to let us know about your experience at The Westin Zagreb Hotel. We are delighted that you have had an excellent stay that where were able to make it memorable one! Your feedback is greatly appreciated and we hope to have you as our guest again soon! Sincerely, The Westin Zagreb Team

10/10 - 훌륭해요

roger

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 4박 숙박함
답변 제공: Westin Zagreb Team 님, 2023년 9월 10일
Dear Roger,Thank you for taking time to let us know about your experience at The Westin Zagreb Hotel. We are delighted that you have had an excellent stay that where were able to make it memorable one! Your feedback is greatly appreciated and we hope to have you as our guest again soon! Sincerely, The Westin Zagreb Team

8/10 - 좋아요

Tom

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Disappointing
Very disappointing! Very warn out corridor carpet, unsafe!! Very expensive meals & coffee (Coffee 3-4 times the price across the road in a caffe) Expensive car parking. Location Great, walking distance to Ban Jelačić Zagreb Centar. Good Public Transport
Corridor
View to Zagreb Slijeme 9th Floor
Great View
2023년 8월에 11박 숙박함
답변 제공: The Westin Zagreb Team 님, 2023년 9월 11일
Dear Tom, Thank you for taking time to review your stay at The Westin Zagreb Hotel. Your feedback is greatly appreciated and we have shared it with our hotel team. We are happy to hear that you have still enjoyed your stay and hotel location. Hope to have you as our guest again soon! Sincerely, The Westin Zagreb Team

8/10 - 좋아요

Ruben

좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Todo excelente solo detalles de limpieza con toallas
답변 제공: The Westin Zagreb Team 님, 2023년 9월 10일
Dear Ruben, Thank you for taking time to let us know about your experience at The Westin Zagreb Hotel. We are delighted that you have had an excellent stay! Your feedback is greatly appreciated and we hope to have you as our guest again soon! Sincerely, The Westin Zagreb Team

10/10 - 훌륭해요

karen

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2023년 9월에 1박 숙박함
답변 제공: The Westin Zagreb Team 님, 2023년 9월 10일
Dear karen, We are grateful that you have chosen The Westin Zagreb Hotel for your staying. We are delighted that you have enjoyed our hotel. Your feedback is greatly appreciated and we hope to have you as our guest again soon! Sincerely, The Westin Zagreb Team

8/10 - 좋아요

실제 이용하신 고객

Det kan være bedre
Ok.
2023년 8월에 4박 숙박함
답변 제공: The Westin Zagreb hotel 님, 2023년 9월 6일
Dear Anonymous, We are grateful that you have chosen The Westin Zagreb Hotel for your trip to our wonderful capital city. Thank you for taking time to let us know about your experience at The Westin Zagreb Hotel. We are delighted to see we were able to make a memorable experience for you. Your feedback is greatly appreciated as it helps us improve. We hope to have you as our guest again soon! Sincerely, The Westin Zagreb Team

10/10 - 훌륭해요

Ryo

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 9월에 3박 숙박함
답변 제공: The Westin Zagreb hotel 님, 2023년 9월 7일
Dear Ryo,On behalf of the entire hotel team, thank you for choosing The Westin Zagreb hotel as your place to stay. Thank you for taking a moment to share your experience at Westin hotel. We are so delighted to hear we were able to ensure a comfortable stay during your visit. We take pride in delivering on service excellence and making our guests satisfied. We look forward to welcoming you on your future visits! Best regards

6/10 - 괜찮아요

Domagoj

가족 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스
Parking was convenient and good location to walk to the city center Check in was delayed until 630 even though we arrived at the property for 4pm. Rooms are dated and need upgrading. Property is tired. Not up to Westin standards compared to other Westins I have stayed at.
2023년 9월에 2박 숙박함
답변 제공: The Westin Zagreb Team 님, 2023년 9월 5일
Dear Doamgoj, First and foremost of all thank you for staying with us at the Westin Zagreb Hotel during your recent trip to town and thank you for the time you set aside to write this review. I am very glad that you have liked our location, but on the other hand I am sorry that the overall impression was not great and that the rooms haven't met your expectations. We are always trying to provide the same, excellent, service to all our guests and we strive for to make every guest's stay as pleasant as possible. We appreciate your honest feedback and we do hope you’ll visit us again. Thank you very much. Best regards, The Westin Zagreb Team

10/10 - 훌륭해요

Jari

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 3박 숙박함
답변 제공: The Westin Zagreb Team 님, 2023년 9월 5일
Dear Jari, Thank you for taking time to let us know about your experience at The Westin Zagreb Hotel. We are delighted that you have had an excellent stay that where were able to make it memorable one! Your feedback is greatly appreciated and we hope to have you as our guest again soon! Sincerely, The Westin Zagreb Team

10/10 - 훌륭해요

Zeljko

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Stay at The Westin was awesome
2023년 8월에 4박 숙박함
답변 제공: The Westin Zagreb Team 님, 2023년 9월 2일
Dear Zeljko, Thank you very much for taking the time to share your review. We're happy to hear you have had an awesome stay with us and we sincerely do hope you will visit us again! Sincerely, Westin Zagreb Team

10/10 - 훌륭해요

Fredrik

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2023년 8월에 2박 숙박함
답변 제공: The Westin Zagreb hotel 님, 2023년 9월 1일
Dear Fredrik, We are grateful that you have chosen The Westin Zagreb Hotel for your trip to our wonderful capital city. Thank you for taking time to let us know about your experience at The Westin Zagreb Hotel. We are delighted to see we were able to make a memorable experience for you. Your feedback is greatly appreciated as it helps us improve. We hope to have you as our guest again soon! Sincerely, The Westin Zagreb Team

10/10 - 훌륭해요

Talal 님, Springfield Gardens

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Located in the heart of Zagreb, minutes away from all shops, restaurants and coffee shops.
2023년 8월에 2박 숙박함
답변 제공: The Westin Zagreb Team 님, 2023년 8월 31일
Dear Talal, We are grateful that you have chosen The Westin Zagreb Hotel for your trip to our wonderful capital city. Thank you for taking time to let us know about your experience at The Westin Zagreb Hotel. We are delighted to see we were able to make a memorable experience for you. Your feedback is greatly appreciated as it helps us improve. We hope to have you as our guest again soon! Sincerely, The Westin Zagreb Team