외관

햄프턴 인 노퍽/버지니아 비치 여행 후기

2.5 out of 5
햄프턴 인 노퍽/버지니아 비치
5793 Greenwich Rd, Virginia Beach, VA

이용 후기

8.2

매우 좋아요

평점 10 - 훌륭해요. 1002개 이용 후기 중 453개" "
평점 8 - 좋아요. 1002개 이용 후기 중 308개" "
평점 6 - 괜찮아요. 1002개 이용 후기 중 124개" "
평점 4 - 별로예요. 1002개 이용 후기 중 60개" "
평점 2 - 너무 별로예요. 1002개 이용 후기 중 57개" "

8.4/10

청결 상태

8.6/10

직원 및 서비스

7.6/10

편의 시설/서비스

8.2/10

숙박 시설 상태 및 시설

7.8/10

친환경

이용 후기

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good stay and more
Good stsy.

2/10 - 너무 별로예요

Alvin

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
I book a standard King room and they gave me a double bed room I did not ask or book and I didn’t have no knowledge it was a double to I opened the door that’s not professional service I like to get treated like everybody else that spend they money
2024년 3월에 1박 숙박함
답변 제공: Nick Atasoy - General Manager 님, 2024년 3월 24일
HI Alvin,Thank you for posting your review. I am not aware of any issues you had with your room type. We would have been more than happy to assist you with moving you to another room if you were not satisfied with the room or if there was a mix up on room type. My apologies for the mishap. I do hope you will come see us again and give us another chance

10/10 - 훌륭해요

Lisa

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Check in was great. Some corners of the room aren’t totally clean but mostly great.
2024년 3월에 1박 숙박함
답변 제공: Nick Atasoy - General Manager 님, 2024년 3월 10일
Hi Lisa,Thank you for this wonderful 5-star review. I have taken note of your concerns and address them with my executive housekeeper. I look forward to seeing you again. Thank you for choosing my Hampton for your stay.

10/10 - 훌륭해요

Robin

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Xxx
2023년 12월에 3박 숙박함
답변 제공: fm 님, 2023년 12월 21일
Thank you, Robin, for your review.

8/10 - 좋아요

Mark

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Hampton off the beach
Overall my stay was very good. Matt was friendly, very accomodating and professional upon our arrival. The room that we stayed in #230 was clean and comfortable. The bathroom needs a bit of an upgrade. A couple holes in the walls and a very noisy, barely functioning fan were our only gripes. The breakfasts provided on both days were spectacular. Kudos to the cooks/chefs who provided us with meals. Service was on time and efficient. Checkout was quick and easy.
2023년 11월에 2박 숙박함
답변 제공: FM 님, 2023년 11월 13일
Mark thank you for your feedback. I am delighted to see that you had a good stay with us. I am delighted to hear that Matt was a great assistance to you during your stay with us.

8/10 - 좋아요

Susan

2023년 11월에 3박 숙박함
답변 제공: fm 님, 2023년 11월 26일
Susan thank you for your review. Have a wonderful day.

10/10 - 훌륭해요

Pam

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excellent
It is great place to stay and clean. Lobby personnel was great and i will be coming back to this place again when I am in the areas again.
2023년 11월에 1박 숙박함
답변 제공: Frances 님, 2023년 11월 5일
Pam thank you for taking the time out of your busy schedule to fill out our survey to let us know how we did during your stay. We truly appreciate your business and you as our guest. We are delighted to hear that you enjoyed your stay with us and will be returning in the future. We have exciting new changes coming to our property so we can't wait to share them with you on your next visit.

10/10 - 훌륭해요

Thomas

2023년 10월에 2박 숙박함
답변 제공: FM 님, 2023년 10월 30일
Thomas, thank you for taking the time to fill out our survey to let us know how we did during your stay with us. I am delighted to see that it was a 10 out of 10. Have a wonderful day and thank you again for being our guest.

10/10 - 훌륭해요

Ken

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Clean, safe and comfortable!
Clean, safe and great customer service. Nick at the Front desk does an outstanding job!
2023년 10월에 1박 숙박함
답변 제공: FM 님, 2023년 10월 27일
Thank you, Mr. Ken I appreciate you taking the time out of your schedule to fill out our survey. I am delighted to hear that you enjoyed your stay with us. I also appreciate that you noted that Nick did a great job.

6/10 - 괜찮아요

Roland Q

좋아요: 편의 시설/서비스
The curtain in my room did not work during my 5-day stay!
2023년 10월에 5박 숙박함
답변 제공: FM 님, 2023년 10월 23일
I do apologize for the curtain in your room. We are currently starting our complete renovation process next week. Our renovations will be completed in the early parts of 2024.

2/10 - 너무 별로예요

Christy

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Horrible!
Went to check in and they would not accept my check card so I couldn’t even check in. Offered to pay in cash and do a different card for security and he said that was not acceptable. I will never stay with Hampton Inn again. Went right next door and the hotel had no problem at all with my card and saved me about 90$ as he gave me a discount for my inconvenience with Hampton Inn. It was 9pm in a city that I was traveling to with my daughter for a sports event and I cannot express the level of upset this caused to my daughter when I came out without a room. They should be ashamed of themselves!
2023년 10월에 1박 숙박함
답변 제공: Nick Atasoy - General Manager 님, 2023년 10월 23일
Hi Christy,My apologies for the experience you had. Unfortunately, our property does not accept prepaid cards as a form of payment. I am personally addressing the communication concerns so this will not happen again. Thank you for voicing your concerns.

8/10 - 좋아요

Felecia

좋아요: 청결 상태, 직원 및 서비스
Nothing star raving..but Doable Stay
2023년 10월에 1박 숙박함
답변 제공: FM 님, 2023년 10월 27일
Felecia, thank you for taking the time out of your day to fill out our survey to let us know how we did during your stay. Have a wonderful day.

4/10 - 별로예요

wayne

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean, a bit pricey
2023년 10월에 1박 숙박함
답변 제공: FM 님, 2023년 10월 22일
Wayne, thank you for being our guest. I appreciate your feedback about your stay with us.

10/10 - 훌륭해요

Thomasina

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
nice clean and quieta
2023년 10월에 1박 숙박함
답변 제공: FM 님, 2023년 10월 22일
Thomasina, thank you for being our guest. I appreciate you providing us with your feedback. Have a great day.

8/10 - 좋아요

Jonathan

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: FM 님, 2023년 10월 22일
Jonathan, thank you for being our guest. I appreciate your feedback. Have a wonderful day.

10/10 - 훌륭해요

Damarys

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The staff was very friendly, bed very comfortable the only little thing was the shower wasn't strong enough beside that I was very satisfied will stay again
2023년 10월에 2박 숙박함
답변 제공: FM 님, 2023년 10월 17일
Damary's thank you for your review. I appreciate you taking then time out of your day to fill out our survey. I am delighted to hear you enjoyed your stay with us. Thank you for being our guests. Have a great day.

6/10 - 괜찮아요

Caryn

좋아요: 직원 및 서비스, 객실의 편안함
별로예요: 청결 상태
Check your bathroom upon checkin
Front desk staff was amazing and made me feel very welcome. Big kudos there. My room had a bunch of dust in the shower (like grout dust or drywall dust?), no shower curtain (it was laying on a stool so i went ahead and installed it myself), and no shampoo (which i didnt realize until i was IN the shower). The room also smelled kinda like wet dog - i have dogs so i didnt mind that much. Breakfast was delicious. Not worth the price tag imo.
2023년 10월에 1박 숙박함
답변 제공: FM 님, 2023년 10월 14일
Caryn, I appreciate you taking the time to feel out our survey. I want to thank you for your kind words about our front desk staff. I definitely apologize for the inconvenience of the rooms. No guest should have to hang up a shower curtain. I have notified the management team of all of the concerns. I would like to advise that we are starting our renovation process and will be completed early 2024.

10/10 - 훌륭해요

Oral

2023년 10월에 1박 숙박함
답변 제공: FM 님, 2023년 11월 1일
Oral, thank you for taking the time to fill out our survey in reference to your stay with us. I am pleased to see that you had a great stay.

8/10 - 좋아요

Christian

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Overall, the only thing I didn't like which has little to no impact on my opinion of Hampton Inn was the leaking shower faucet. Other than that, our room was clean, quiet, and breakfast wasn't bad. The location put us within 20 mins of Va Beach and other places we wanted to go so convenient. If I ever go back to Va Beach, I would not mind staying here again. Only way I'd choose different is if I find a hotel with an ocean view.
2023년 9월에 2박 숙박함
답변 제공: FM 님, 2023년 10월 6일
Christian, thank you for your time to fill out our reviews. I really appreciate it. I also appreciate you being a loyal guest. Have a wonderful day.

8/10 - 좋아요

Jerry

좋아요: 직원 및 서비스
2023년 10월에 1박 숙박함
답변 제공: FM 님, 2023년 10월 4일
Thank you, Jerry, for your review. I appreciate you taking the time to fill out the survey.

2/10 - 너무 별로예요

Arlene

2023년 9월에 3박 숙박함
답변 제공: FM 님, 2023년 10월 20일
Arlene thank you for your review.

10/10 - 훌륭해요

Norma 님, Rincon

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 9월에 1박 숙박함
답변 제공: Nick Atasoy - General Manager 님, 2023년 9월 27일
Hi Norma,Thank you for your wonderful review. I look forward to seeing you again.

10/10 - 훌륭해요

Dilsia M

2023년 9월에 1박 숙박함
답변 제공: Nick Atasoy - General Manager 님, 2023년 9월 10일
Hi Dilsia,Thank you for your fantastic 10-star review. I am pleased to know you have enjoyed you stay. I look forward to seeing you again soon.

8/10 - 좋아요

Mahlet

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 9월에 2박 숙박함
답변 제공: Nick Atasoy - General Manager 님, 2023년 9월 10일
Hi Mahlet,Thank you for your 4-star review. I look foward to seeing you again.

10/10 - 훌륭해요

Sierra

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great stay and would definitely stay again! Very clean. All employees were very friendly!
2023년 9월에 3박 숙박함
답변 제공: Nick Atasoy - General Manager 님, 2023년 9월 7일
Hi Sierra,I'm so glad to know you had a great stay. Thank you for taking the time to share your experience. I look forward to seeing you soon.

4/10 - 별로예요

Maria

연인과의 여행, 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We felt like we were in the barrio with all the barking dogs day and night. One big dog with an annoying bark right next door to us. Sheets and towels were dirty/stained. Front desk staff is incompetent and unprofessional. Breakfast is a joke. I guess you get what you pay for. Wouldn’t return.
2023년 9월에 3박 숙박함
답변 제공: Nick Atasoy - General Manager 님, 2023년 9월 5일
Ms. Maria,My apologies you had a less than perfect experience. I am sorry I did not have a chance to discuss your stay while you were on property as I was out of town. My property is under renovations with exciting changes. I would like the opportunity to make things right. I have left a voicemail with my direct contact information. I look forward to speaking with you.

10/10 - 훌륭해요

AXEL 님, TAYLORS

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Keep up the good work
2023년 8월에 2박 숙박함
답변 제공: Nick Atasoy - General Manager 님, 2023년 9월 5일
Hi Axel,Thank you for the 5-star review. I am so pleased you have enjoyed your stay. I look forward to seeing you again soon.

10/10 - 훌륭해요

Rehnuma

2023년 9월에 2박 숙박함
답변 제공: FM 님, 2023년 9월 24일
Thank you for your review.

10/10 - 훌륭해요

Dakota

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Checked in at the desk and the lady who checked us in was super helpful and super friendly. She gave us complimentary water bottles and told us her name and that if we needed anything that she would be glad to assist. The first hotel we stayed at for our vacation was nothing like this. I would definitely recommend this hotel for anyone and for ourselves for future vacations as the staff went above and beyond for us. Breakfast was also included and was very satisfying.
2023년 9월에 2박 숙박함
답변 제공: Nick Atasoy - General Manager 님, 2023년 9월 5일
Hi Dakota,Thank you for the fantastic review. I am pleased to read you have had a great stay, and my team exceeded your expectations. I look forward to seeing you again soon.

10/10 - 훌륭해요

Walter

2023년 9월에 2박 숙박함
답변 제공: FM 님, 2023년 9월 23일
Thank you for your review.

8/10 - 좋아요

Ryan

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
A good stay, nothing overly great but a place to stay
2023년 8월에 1박 숙박함
답변 제공: Nick Atasoy - General Manager 님, 2023년 9월 2일
Hi Ryan,I am pleased to see you had a great stay. Thank you for taking the time to post this 4-star review. I look forward to seeing you soon.

6/10 - 괜찮아요

Daniel 님, Gaithersburg

Eh, typical 3-star hotel. Relatively clean but nothing fancy. Pretty decent breakfast buffet ... oatmeal, egg/meet/biscuit thing, waffles, fruit, coffee, muffins ... good quality, attentive staff.
2023년 8월에 1박 숙박함
답변 제공: fm 님, 2023년 8월 31일
Daniel, thank you for your review. I would like to inform you as I do all guest, we are beginning to undergo full renovations from lobby, dining area and rooms. Once again thank you for being our guest. Have a great day.

10/10 - 훌륭해요

Laura

2023년 8월에 1박 숙박함
답변 제공: Frances 님, 2023년 9월 16일
Laura, thank you for your positive review of your stay with us. Have a great day.

10/10 - 훌륭해요

Michael

연인과의 여행, 반려동물 동반 여행
좋아요: 편의 시설/서비스
Clean, friendly staff, convenient
2023년 8월에 1박 숙박함
답변 제공: Nick Atasoy - General Manager 님, 2023년 8월 24일
Hi Michael,Thank you for your feedback anf for posting this 5-star review. I'm pleased to know you've enjoyed your stay. I look forward to seeing you again soon.

10/10 - 훌륭해요

Orlando

2023년 8월에 3박 숙박함
답변 제공: Nick Atasoy - General Manager 님, 2023년 9월 12일
Hi Orlando,Thank you for your 5-star review. I am honored by the high marks you have given. I welcome you back soon.

10/10 - 훌륭해요

Angela

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean rooms and friendly helpful staff.
2023년 8월에 1박 숙박함
답변 제공: Nick Atasoy - General Manager 님, 2023년 8월 21일
Hi Angela,Thank you for the 5-star review. I look forward to your return. Thanks for taking the time to post your experience.

10/10 - 훌륭해요

Keith

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Friendly and helpful staff.
2023년 8월에 1박 숙박함
답변 제공: Nick Atasoy - General Manager 님, 2023년 8월 21일
Hi Keith,Thank you for this 5-star review. I look forward to seeing you again.

10/10 - 훌륭해요

Marjorie

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff very helpful and great breakfast!!
2023년 8월에 4박 숙박함
답변 제공: Nick Atasoy - General Manager 님, 2023년 8월 19일
Hi Majorie,Thank you for your 5-star review. I look forward to seeing you again.

10/10 - 훌륭해요

Sandra

가족 여행
Friendly staff.
2023년 8월에 1박 숙박함
답변 제공: Nick Atasoy - General Manager 님, 2023년 8월 14일
Hi Sandra,Thank you for taking the time to post this wonderful 5-star review. I am pleased to know you had a great stay. I look forward to seeing you again.

10/10 - 훌륭해요

Martin

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent service
2023년 8월에 1박 숙박함
답변 제공: Nick Atasoy - General Manager 님, 2023년 8월 14일
Hi Martin,Thank you for this amazing 5-star review. I appreciate you taking the time to share your experience. Feel free to contact me directly for any future stays.

10/10 - 훌륭해요

Jazz

2023년 8월에 1박 숙박함
답변 제공: Nick Atasoy - General Manager 님, 2023년 9월 2일
Hi Jazz,Thank you for posting this 5-star review. I hope to see you again soon.

10/10 - 훌륭해요

Mary

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 8월에 1박 숙박함
답변 제공: FM 님, 2023년 8월 13일
Mary thank you for your review. I am delighted to hear you enjoyed your stay with us.

6/10 - 괜찮아요

elwood

반려동물 동반 여행, 가족 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Pool was closed. The gym equipment needs a good scrubbing. Food was horrible.
2023년 8월에 2박 숙박함
답변 제공: Nick Atasoy - General Manager 님, 2023년 8월 8일
Hi Elwood,My apologies that our pool is closed for renovations. You will be happy to know that the renovation has been completed and we are just awaiting the recertification for the pool to open. Our fitness center is now under renovation for your future enjoyment. Thank you for your patience and understanding as we work to improve our property for your future enjoyment. I look forward to seeing you again.

8/10 - 좋아요

Charlene

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Suited the needs for my trip
2023년 8월에 2박 숙박함
답변 제공: Nick Atasoy - General Manager 님, 2023년 8월 8일
Hi Charlene,Thank you for taking the time to post this wonderful 4-star review. I look forward to your return.

10/10 - 훌륭해요

Amy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Clean and convenient
Nice convenient place to stay for our visit
2023년 8월에 1박 숙박함
답변 제공: Nick Atasoy - General Manager 님, 2023년 8월 8일
Hi Amy,Thank you for posting this awesome review. I am pleased to see you had a great stay. I look forward to seeing you again. Thanks for choosing my property for your stay.

10/10 - 훌륭해요

Cesar M

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Buena
2023년 7월에 1박 숙박함
답변 제공: Nick Atasoy - General Manager 님, 2023년 8월 4일
Hi Cesar,Thank you for your 5-star review. I look forward to seeing you again soon.

6/10 - 괜찮아요

Justyna

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태
Not the standard for a Hampton Inn. Run down needs to be remodeled.
2023년 7월에 1박 숙박함
답변 제공: Nick Atasoy - General Manager 님, 2023년 8월 4일
Hi Justyna,Thank you for your review. You will be pleased to know our property is under a full renovation. I look forward to sharing these many exciting changes with you. I look forward to seeing you again soon.

10/10 - 훌륭해요

Sarah

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I like how its clean and quite. The room's style was not that outdated compare to the pictures on the website. I really enjoy my stay.
2023년 7월에 1박 숙박함
답변 제공: Nick Atasoy - General Manager 님, 2023년 7월 28일
Hi Sarah,Thank you for this wonderful review. We will be renovating the entire hotel this year. I look forward to sharing our refreshed property with you. Thank you for taking the time to post this review.

8/10 - 좋아요

Staci 님, Hanover Township

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Close enough to the Oceanfront but far enough away from all the madness
2023년 7월에 2박 숙박함
답변 제공: Nick Atasoy - General Manager 님, 2023년 7월 28일
Hi Staci,Thank you for the great feedback. I look forward to seeing you again soon.

6/10 - 괜찮아요

PHILLIP

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 7월에 1박 숙박함
답변 제공: Nick Atasoy - General Manager 님, 2023년 7월 22일
Hi Philip,I'm sorry you had any less than a perfect stay. I'm sorry I did not have the opportunity to speak with you during your stay or address your concerns. Feel free to contact me directly at the hotel so I may have the opportunity to make things right.