The pool was out of service, the ice machines were broken, there was no breakfast, and the wifi was down for a few hours. Also the bathroom was not clean.
The intake staff were friendly and upfront about the issues, and worked to get the wifi up and running. the checkout staff allowed a late check out, but were supposedly sold out and unable to push it to 1pm. In the end we were out before that, but we weren’t feeling great after the heat of the previous day and were counting on a pool day before the airport.