야외 수영장, 10:00 ~ 18:00 오픈, 수영장 파라솔, 일광욕 의자

비너스 비치 호텔 여행 후기

5 out of 5
비너스 비치 호텔
Tombs of The King Road, Paphos

이용 후기

8.2

매우 좋아요

평점 10 - 훌륭해요. 221개 이용 후기 중 94개" "
평점 8 - 좋아요. 221개 이용 후기 중 71개" "
평점 6 - 괜찮아요. 221개 이용 후기 중 32개" "
평점 4 - 별로예요. 221개 이용 후기 중 14개" "
평점 2 - 너무 별로예요. 221개 이용 후기 중 10개" "

8.4/10

청결 상태

8.4/10

직원 및 서비스

7.6/10

편의 시설/서비스

7.8/10

숙박 시설 상태 및 시설

7.8/10

친환경

이용 후기

6/10 - 괜찮아요

Fope

좋아요: 청결 상태
별로예요: 숙박 시설 상태 및 시설
2023년 11월에 4박 숙박함

6/10 - 괜찮아요

Laura

2023년 11월에 2박 숙박함

10/10 - 훌륭해요

Richart

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 3박 숙박함

4/10 - 별로예요

Maria

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 8박 숙박함

10/10 - 훌륭해요

FERPLAST

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Ottimo Hotel
Tutto perfetto!
2023년 11월에 2박 숙박함

8/10 - 좋아요

Chris

2023년 11월에 1박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태
별로예요: 직원 및 서비스
2023년 11월에 1박 숙박함

10/10 - 훌륭해요

Rob 님, Livingston

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent as always. Have been staying here regularly for 24 years since our wedding in Cyprus. Some staff have been here all that time. Great service, lovely pool, rooms and food. Perfect😀
2023년 10월에 1박 숙박함

8/10 - 좋아요

Eduard

가족 여행
좋아요: 청결 상태, 직원 및 서비스
2023년 10월에 4박 숙박함

8/10 - 좋아요

Rachel

단체 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
We stayed at the hotel for a week HB, I updated them that we are getting married and have 4 more rooms for our guests and they did put the rooms close and brought us a bottle of wine Complimentary. Georgi the bell boy was so nice and helpful, as well as Alona from guest relations and Maria in the dining room, they were caring and made sure we had a good time and tried to take care of every problem. The pool is small but nice and clean, pool staff nice as well. We were dissapointed about dinner, the first few days almost the same food exactly including left overs from the previous days, the bread wasn't fresh and the last days we ate outside the hotel. some of the reception staff was not very friendly and one night woke us up at 1:30 AM saying the room next to us complained about noise when we were sleeping! Ordering taxis through the hotel is cheaper, a few mins from the mall, aout 10 mins to the old town and 15 to the harbour. All together we had a good time, speacial thanks to Georgi, Alona and Maria!
2023년 10월에 7박 숙박함

10/10 - 훌륭해요

James

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Lovely hotel, large pool. Place was full but in no way overcrowded.
2023년 10월에 2박 숙박함

8/10 - 좋아요

Antonis

연인과의 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Our Venus Beach hotel overnight stay was great. Our room was spacious & very clean. The reception & restaurant staff were friendly & professional. We also enjoyed the breakfast buffet, it was well presented & great choice of freshly cooked food & a good variety of local fruit, cheeses & cold meats. Pool area looks immaculate & inviting. The hotel complex was very clean but needs a little TLC. Would definitely stay again!
2023년 10월에 1박 숙박함

10/10 - 훌륭해요

Thomas Keith

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Amazing hotel with great sunsets!
Fabulous.... The food was amazing! Barbara in the pool bar was superb with her range of cocktails. Room was comfy.. Great sunsets from the balcony. My only complaint was a 3pm check in...
2023년 10월에 2박 숙박함

6/10 - 괜찮아요

Kjetil

좋아요: 청결 상태, 객실의 편안함
별로예요: 직원 및 서비스
Helt greit, nær Tombs of the kings. Lite hyggelig.
Lite hyggelige service og litt utdaterte rom. Merkelig i et hotell som mener de er fem stjerners. Også baren ikke noe særlig, da de kunne kun de drinkene på menyen. Ikke så sentralt, men nær; Tombs of the kings
2023년 9월에 1박 숙박함

10/10 - 훌륭해요

Abraham

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Amazing place
2023년 9월에 2박 숙박함

6/10 - 괜찮아요

gil

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태
For me 3 star ⭐️
The attitude at the reception and of the hotel staff is excellent, the food is varied but tasteless, we were seven people and no one liked the food. The cleanliness of the room was horrible, I happened to return to the room while the cleaning lady was cleaning the toilet and the sink with the towel that was on the floor, without cleaning agents. Really unprofessional and not recommended massage - my wife left in the middle and I stayed until the end due to discomfort. Excellent pool, good location, easy access to the sea. Not really a five star hotel.
2023년 9월에 6박 숙박함

6/10 - 괜찮아요

Eyal

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
I took the all inclusive and it was not nice and not fun
2023년 9월에 3박 숙박함

2/10 - 너무 별로예요

Anna Maria

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 1박 숙박함

10/10 - 훌륭해요

Eleftherios

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 1박 숙박함

8/10 - 좋아요

Panayiotis

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 1박 숙박함

6/10 - 괜찮아요

Joshua

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
Was a nice stay… but in future a five star hotel is allowed to give water without charging a fortune.
2023년 7월에 5박 숙박함

10/10 - 훌륭해요

Léna

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Hébergement parfait pour des vacances. Nous recommandons

8/10 - 좋아요

Harel

2023년 8월에 3박 숙박함

8/10 - 좋아요

Peter

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice. A little tired but certainly a bit more relaxed that the other 5 ⭐️ hotels in the area
2023년 7월에 8박 숙박함

4/10 - 별로예요

Chad

2023년 7월에 1박 숙박함

8/10 - 좋아요

OVED

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 7월에 5박 숙박함

10/10 - 훌륭해요

Marlon Charles

6/10 - 괜찮아요

Brian

2023년 7월에 7박 숙박함
답변 제공: Milena 님, 2023년 7월 15일
Dear Reviewer Brian.Thank you for choosing the Venus Beach Hotel for your stay!We hope to have the opportunity of welcoming you back again soon.On behalf of the whole team.With kind regards,Milena Jakabova,Guest Relations Manager

8/10 - 좋아요

mohamed

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Wonderful friendly staff, we enjoyed our stay.
2023년 7월에 2박 숙박함
답변 제공: Milena 님, 2023년 7월 15일
Dear Reviewer Mohamed.Thank you for choosing the Venus Beach Hotel for your holiday!Your very positive comments and feedback clearly indicate that you have had an enjoyable stay with us and that our facilities and services have met with your expectations of our 5 star property.We hope you will give us the opportunity to host you in the future, should you decide to return to Paphos, and offer you a memorable stay.On behalf of the management and the team of employees.Best Regards,Milena Jakabova,Guest Relations Manager

10/10 - 훌륭해요

Terry

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very nice hotel, courteous and helpful staff, located in a very convenient location with shopping, dining, public transportation and more within walking distance.
2023년 6월에 13박 숙박함
답변 제공: Milena 님, 2023년 7월 11일
Dear Reviewer Terry.We are grateful for your review, comments and top score, and we wish to thank you for choosing the Venus Beach for your holiday break! Your feedback is valuable to us and it also gives us more courage and energy to continue providing memorable holiday experiences.We hope we will have the pleasure to welcome you back in the near future again, should you decide to return to Paphos!On behalf of the whole team!Best Regards,Milena Jakabova,Guest Relations Manager

10/10 - 훌륭해요

Terry

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Everything was GREAT. I would strongly suggest, though, that a clock be placed around the pool area so guests know what time it is without having to get out and check their watches/mobile devices.
2023년 6월에 10박 숙박함
답변 제공: Milena 님, 2023년 7월 7일
Dear Reviewer Terry.We thank YOU, for choosing our hotel for your holidays in Paphos!It is a pleasure hearing that you have enjoyed your stay and that we have met your expectations in all aspects of the hotel. It will be an honor for us to welcome you all back again soon, for another beautiful stay. Your excellent review with the full score is very much appreciated.On behalf of the management and staff thank you once more, and we all look forward to seeing you again, assuring you of our courtesy and attention at all times,Best Regards,Milena Jakabova,Guest Relations Manager

8/10 - 좋아요

NIKI

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Σε γενικές γραμμές αρκετά καλο, αλλα για 5αστερο υστερεί στις υπηρεσίες που προσφέρει..
2023년 6월에 2박 숙박함
답변 제공: Milena 님, 2023년 7월 4일
Dear Reviewer NIKI. It is a pleasure to know you have enjoyed your stay at the Venus Beach! The whole team will be looking forward to welcoming you back again in the future! On behalf of the employees and the management of the hotel.Best Regards,Milena Jakabova,Guest Relations Manager

10/10 - 훌륭해요

Lina

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Will go again
We like the hotel … this is our second stay there , staff is friendly and the access to a sandy beach is amazing plus and nice location
2023년 6월에 3박 숙박함
답변 제공: Milena 님, 2023년 7월 4일
Dear Reviewer Lina.We wish to thank you for choosing the Venus Beach for your stay in Paphos, for your review and for the top score you have granted us with.We are grateful for the fact that you highlight the culture of all employees who were involved with your stay, the location, the room ,pool and the restaurant standards.It is a real pleasure to know we have met your expectations at all levels, of our hotel being close to all essential amenities.Our whole team will be looking forward to seeing you returning to our hotel in the future, hoping to deliver one more excellent holiday experience.On behalf of the team of personnel and management.Best Regards,Milena Jakabova,Guest Relations Manager

10/10 - 훌륭해요

Cynthia

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great staff & location- beautiful view directly on the beach. Guest relations Mgr Milena sees to your every need. Restaurant Mgr Mixhalis sees you are well taken care of at the generous buffets with food for every taste. Lovely pool area with bar. Comfortable, spacious rooms- spotless like entire facility.Our fifth stay here in four years- that says it all!
2023년 5월에 3박 숙박함
답변 제공: Milena 님, 2023년 5월 28일
Dear Reviewer Cynthia.We are grateful for your loyalty and for your fantastic review with top score! Words are not enough to thank you for returning to the Venus Beach and feel it as your home-away-from-homeWe are pleased to hear that you have enjoyed your holiday spent with us. We endeavor to create the best possible holiday experience for our valued guests, and to learn of your satisfaction is truly wonderful.From the whole team of staff, management and myself we look forward to the day, that you again walk through the door and are welcomed by all of us here at the Venus Beach Hotel!Best Regards,Milena JakabovaGuest Relation Manager

8/10 - 좋아요

Maria Teresa

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 5월에 2박 숙박함
답변 제공: Milena 님, 2023년 5월 16일
Thank you for choosing our property for your recent stay in Paphos and we hope we will have the pleasure to welcome you back!On behalf of the management and the employees of the Venus Beach.Best Regards,Milena Jakabova,Guest Relations Manager

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Beach front hotel, big and lovely sea view
The staff at the receptionist very nice and friendly, also helpful with some directions and booking taxi. The hotel room is big, comfy bed and lovely balcony with sea view. The only downside was some towels a bit old, no more in nice white color.
2023년 4월에 3박 숙박함
답변 제공: Milena 님, 2023년 5월 11일
Dear Guest.It is such a pleasure to read your review and receive a top score. Thank you for acknowledging the highlights of our hotel, which are the ideal beachfront location, the location right next to the most important archaeological site of Paphos, the efficiency and personalized service of our employees. By all means, we will be looking forward to welcoming you back to the Venus Beach next year, assuring you of yet one more excellent experience! On behalf of the team of employees and the management, Milena Jakabova, Guest Relations Manager

4/10 - 별로예요

Diego 님, Reading

단체 여행, 연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Reception. 1. Reception's team are rude, on the defensive and unhelpful, except for the reception's customer rep Milena, she was always welcoming and offered solutions to our grievances when she was on shift since the rest of the time no one helped. The manager only appeared asking for review at the end of the stay, and I couldn't response Room. 1. Since day one problems with the toilet and air conditioning. It took serveral calls and talks with the reception's person to get issues sorted out. 2. Uncomfortable bed and pillows. Breakfast. 1. During our stay at the hotel we only have breakfast, so I can only comment on that. There are not vegan, diary free and gluten free options, so that a person with specific dietary requirements would definitely struggle to find something to eat. 2. Waiters seem to be in a rush to collect dishes, so they kind of rush you up to finish your breakfast. They tried to take plates away from us several times while eating, without even asking. 3. Same menu served during our stay. We stayed 13 days at the hotel and same food was served every single morning. Hotel in general. 1. There isn't a park for children to play. 2. The sauna and indoor swimming pool were closed. 3. The gym opened from 10AM, very inconvenient for a person like my wife who likes working out early in the morning before breakfast. The gym has not air conditioning and there isn't any drinkable water. 4. Entertainment wise, no much going on during the evening.
답변 제공: Milena 님, 2023년 5월 3일
Dear Reviewer Diego.Thank you for sharing your personal opinion about our hotel and facilities, and we wish to apologize for the experience received, as this is not the sort of review we wish to read.Your comments are important to us, though, as they will help us improve. We are sorry that we didn't meet your expectations.Guest satisfaction is our primary concern, therefore, any constructive comments are welcomed and much appreciated.It would be a pleasure for us to have the opportunity to show our hospitality in your next stay.On behalf of the team of staff and the management.Best Regards,Milena Jakabova,Guest Relations Manager

10/10 - 훌륭해요

Sophie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Super hôtel a Paphos
Venus beach hôtel idéalement situé à côté du superbe site archéologique du king tombs et en bordure d’une des seules plages de sable doré de la côte (transat hors hôtel mais pas cher : 2,5€/jr). Couchés de soleil fantastiques ! Personnel adorable (surtout Maria du kid club ! Et toute l’équipe de restauration qui est au petit soin). Buffet matin et soir très bons et variés (classique + grecs/Chypre + spécialités). Vue piscine palmiers mer superbe ! Facilement accessible par le bus 615. Promenade littorale pour rejoindre le port , très belle. Hôtel plutôt calme (pas de grosses animations) mais bonne musique au bar et bord de piscine . Bref : un super séjour ! Merci le venus beach hôtel !
2023년 4월에 7박 숙박함
답변 제공: Milena 님, 2023년 4월 28일
Dear Reviewer Sophie.Thank you for choosing the Venus Beach Hotel for your holiday and giving us the highest rate. We appreciate it.Meeting your expectations and providing you with great, memorable holiday moments is a top priority for all of us.We are delighted to read that you have appreciated the high standards of our hotel, the customer oriented culture of our team, the variety of our freshly prepared food, the spacious outdoor pool, lovely views of the sea and location.Thank you for your great review and also for taking the time to name a member of staff who have helped make your holiday special. We are very proud of all our teams, and it will be a pleasure to thank them for their hard work, and especially to pass on your comments to Maria.We are all already looking forward to welcoming you next time, promising to deliver yet another excellent holiday break.On behalf of the team of employees and the management.Best Regards,Milena Jakabova,Guest Relations Manager

10/10 - 훌륭해요

Joan

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was quiet. The rooms were quite big. The hotel was near a bus stop which was handy. And it was situated on a nice but quit beach
2023년 4월에 7박 숙박함
답변 제공: Milena 님, 2023년 4월 27일
Dear Reviewer Joan.Thank you for choosing Venus Beach hotel, and for your detailed review and the top score you have granted our facilities and services with. We are especially grateful for your acknowledgement of the beachfront location, and the view of Tombs of the Kings monuments, in addition to our practical closeness to the supermarket and the bus stop.Thank you very much for the great review. We enjoy knowing that you had a lovely time with us. We look forward to welcoming you back again soon!From the whole team of staff, management and myself we look forward to the day that you once more walk through the door and are welcomed by all of us here at the Venus Beach Hotel!Best Regards,Milena Jakabova,Guest Relations Manager

8/10 - 좋아요

실제 이용하신 고객

좋아요: 직원 및 서비스
Fair
The room felt a bit dated and would need a refurbishment (example: the balcony door that does not lock very well, some areas a bit unclean on the balcony) despite the service of all staff was excellent and very helpful (why I might consider coming back one day, the service). The pool area is very nice. The hotel is well located next to Venus beach. Good value for the price paid.
2022년 11월에 2박 숙박함
답변 제공: Milena 님, 2022년 12월 3일
Thank you for staying with us at the Venus Beach!Your feedback is valuable to us, as it will be used for future improvements, where necessary. We hope we will have the pleasure to welcome you back in the future, should you decide to visit Paphos again.On behalf of the team of employees and the management.Best Regards,Milena Jakabova,Guest Relations Manager

6/10 - 괜찮아요

Silvana

연인과의 여행
별로예요: 숙박 시설 상태 및 시설
Leider entspricht das Hotel keine 4 Sterne Kategorie. Hotel ist Renovierungsbedürftig, die Hotelzimmertüren aus sehr dünnem Holz d.d. Hört man alles was auf dem Gang passiert. Das Bad war eine Katastrophe, nicht wieder
답변 제공: Milena 님, 2022년 11월 10일
Thank you for choosing our hotel during your recent stay and for the time to review our property. Your feedback is valuable to us, as it will help us improve in the future.We hope you will give us the opportunity to host you in the future, should your travels bring you to Paphos, and allow us to deliver a memorable stay.On behalf of the management and the team of personnel,Milena Jakabova,Guest Relations Manager

6/10 - 괜찮아요

Christiana

10/10 - 훌륭해요

Marie

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Lovely hotel, friendly staff, food great, pool area lovely, gorgeous beach right in front, we would definitely stay again.
2022년 10월에 5박 숙박함
답변 제공: Alexandros 님, 2022년 11월 2일
Your review with top score 5/5 has been received by our team with great joy, and we all wish to thank you for having chosen the Venus Beach for your recent stay in Paphos! We are especially glad to know that you have overall enjoyed our facilities, the friendliness of our colleagues, the spacious outdoor pool area and the beachfront location of our property. We will all be looking forward to the pleasure of welcoming you back in 2023, promising to deliver yet another memorable holiday break!On behalf of the team of employees and the management,Alexandros Lountzis,Front Office Manager

8/10 - 좋아요

Michele

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2022년 10월에 2박 숙박함
답변 제공: Alexandros 님, 2022년 10월 30일
Thank you for choosing our property for your recent stay in Paphos and we hope we will have the pleasure to welcome you back!On behalf of the management and the employees of the Venus Beach,Alexandros Lountzis,Front Office Manager

10/10 - 훌륭해요

Sotirakis

2022년 10월에 1박 숙박함
답변 제공: Alexandros 님, 2022년 10월 26일
Thank you for choosing our hotel for your stay in Paphos and for your top 10/10 score that you granted us with. Your reconfirmation of our hard work gives us great pleasure and courage to continue delivering memorable holiday breaks to our guests.Our entire team is already looking forward to welcoming you back in the near future, assuring you of our best attention!On behalf of the team of employees and the management,Alexandros Lountzis,Front Office Manager

10/10 - 훌륭해요

Cynthia

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Returning guests-great hotel improves each visit! Super staff in front desk & dining. Can’t do enough for you. Modern comfy refurbished rooms immaculate thanks to excellent housekeepers. Entire hotel super clean. Watch the sunset from your balcony with your welcome wine gift. Beach is directly in front of hotel. Spacious, clean pool area with bar & snacks. Indoor/outdoor dining on terrace for all meals. Outstanding value. Convenient to Harbour but away from crowds. Walk, take a bus or let hotel arrange transport for you. Special thanks to Mr Alex for securing last minute reservations. Mr Tassos, Ms Andre , Ms Alexia & Guest relations Mgr Melina are all so helpful. Thanks also to Mr Mihalis & Ms Maria in F&B for making our dining experiences so pleasant as well as delicious!
2022년 10월에 1박 숙박함
답변 제공: Milena 님, 2022년 10월 18일
It has given us great pleasure to see you returning for the second time this year, and we would like to take this opportunity to thank you wholeheartedly for your loyalty and great review! Nothing gives us more pleasure than our guests' acknowledgement of our hard work and commitment in delivering carefree and memorable stays. We are especially pleased to know that our recent improvements and upgrades, including our newly introduced food & beverage outlets, have met your expectations.Our entire team is already looking forward to welcoming you back in 2023 again, promising to deliver one more relaxing stay!On behalf of the Venus Beach Team,Milena Jakabova,Guest Relations Manager

4/10 - 별로예요

David

연인과의 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스
The hotel was clean and modern, the rooms were spacious and well fitted out. The balcony was very small. The pool was very modern and clean. The main thing for us was the food was disgusting. Very limited choose lacking imagination. Every meal was tasteless and more importantly COLD. We never once saw them test the temperature despite numerous complaints. The entertainment was awful, simply shocking. Of an evening in the main bar area there was one waitress and one Barman, you simply could not get the benifit of your Alll Inclusive holiday. No way would I stay here again, this is a 2-3 star hotel. Very disappointing
2022년 10월에 2박 숙박함
답변 제공: Milena 님, 2022년 10월 15일
We are sorry to read your review and we would like to take the opportunity to apologize for the experience described. All your comments are taken seriously in consideration by all the departments involved with your stay with the promise to proceed with improvements, so that similar events do not occur in the future.We would like to ask you to contact us offline, as we wish to welcome you back in the future, assuring you of our best attention.On behalf of the management and the team of employees,Milena Jakabova,Guest Relations Manager

6/10 - 괜찮아요

Avraham

좋아요: 객실의 편안함
very poor food, not clean enough
2022년 10월에 7박 숙박함
답변 제공: Milena 님, 2022년 10월 15일
We are sorry to see that our culinary options and the overall cleanliness did not meet your expectations. Had you informed us, we would have taken action, and we would have made sure that the remainder of your stay would have been as carefree and as relaxing as possible. We wish to see you returning in the future again, with the promise to deliver a memorable experience the next time.On behalf of the management and the team of personnel,Milena Jakabova,Guest Relations Manager

10/10 - 훌륭해요

Thomas

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 10월에 2박 숙박함
답변 제공: Milena 님, 2022년 10월 10일
Thank you for the gratifying review of the Venus Beach! We are thrilled to read that we exceeded all your expectations, particularly our thoughtful hospitality, and we thank you for the top score. Our associates are dedicated to delivering an excellent experience to all our guests, and it will be an honour to see you returning in 2023 for one more memorable holiday break.On behalf of the Venus Team,Milena Jakabova,Guest Relations Manager

10/10 - 훌륭해요

Robert 님, Livingston

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Have stayed at the Venus Beach Hotel many times over the past 23 years and this stay was just as good as the first time. Great staff, many who we first met in 1999 and who are still happily working at the hotel. Looking forward to our next stay.
2022년 9월에 4박 숙박함
답변 제공: Milena 님, 2022년 10월 3일
It is a great pleasure to read your review with feedback and excellent top score! We are grateful for your loyalty in our hotel all these years! Our team is customer oriented and many are still employed at the Venus Beach and feel great joy to recognize our repeat guests. The entire team is already looking forward to welcoming you back next year for yet one more memorable holiday break.On behalf of the employees and the management,Milena Jakabova,Guest Relations Manager