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인타운 스위트 익스텐디드 스테이 샌안토니오 에어포트 여행 후기

2.5 out of 5

이용 후기

7.0

좋아요

평점 10 - 훌륭해요. 41개 이용 후기 중 15개" "
평점 8 - 좋아요. 41개 이용 후기 중 10개" "
평점 6 - 괜찮아요. 41개 이용 후기 중 5개" "
평점 4 - 별로예요. 41개 이용 후기 중 1개" "
평점 2 - 너무 별로예요. 41개 이용 후기 중 10개" "

7.2/10

청결 상태

7.6/10

직원 및 서비스

6.6/10

편의 시설/서비스

7.2/10

숙박 시설 상태 및 시설

5.2/10

친환경

이용 후기

2/10 - 너무 별로예요

Jewel

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Roach infested hotel
The hotel was infested with roaches. I deep cleaned the room and housekeeping couldn't even provide me a new blanket and new linens. I presented the issue to the general manager, corporate, your organization, and the health department. I want a refund.
2023년 7월에 7박 숙박함

2/10 - 너무 별로예요

Victor

아이를 동반한 가족 여행, 가족 여행
Closed on the weekend very inconvenient
2023년 3월에 7박 숙박함

4/10 - 별로예요

ELIZABETH 님, AUSTIN

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
The property was dirty and there were multiple people camped outside their door smoking on the balconies and side walk. The rooms were small. There were no amenities except the laundry room. The check-in process was vigorous and frustrating.
2022년 6월에 7박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

출장 여행
별로예요: 청결 상태, 객실의 편안함
Purely Average, Bring your own amenities
Purely average. Good internet, water pressure, & location but… Expect to buy your own toilet paper, toiletries, towels, cups, plates, pots, etc. you have to sign stating you aware upon checkin but no notice about this when booking. I get the cups/plates but just one roll of toilet paper, no matter how long you stay, is disappointing. The heater spits out charcoal at you and will ruin your white sheets. The TV in rooms are awkwardly positioned so you’ll have to turn your head to see. The water shut off randomly 3 times when I needed it most & likely cut off other times I didn’t notice. Front desk will help you, but not willingly and they’ll remind you to read the notice you get upon checking in. Which covers them for the lack of amenities. If you don’t sign you can’t stay, and risk losing the your money if you cancel. I thought this was standard until I stayed in the Austin Uptown Suites. Much better experience and service. Overall they lack amenities/hospitality, but if you get a discounted rate, take it. Better than nothing if you’re spending weeks here and can afford/bring your own amenities.
2022년 2월에 14박 숙박함

6/10 - 괜찮아요

Ann

좋아요: 직원 및 서비스
별로예요: 청결 상태
2021년 12월에 8박 숙박함

2/10 - 너무 별로예요

Barney

연인과의 여행, 출장 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
My check in was at 3pm. My room wasn’t ready- no refrigerator and hadn’t been cleaned. I couldn’t check in until around 5pm! The carpet was wet and stained. The room was dirty.
2021년 9월에 28박 숙박함
답변 제공: Intownsuites Airport 님, 2021년 10월 21일
Hello Barney, We apologize for not meeting your expectations at the time of check in. Generally we let guest know that check in can be from 3pm-7pm. Due to the check outs and reassuring your room is satisfactory. We remove refrigerators out once after a guest has checked out to thoroughly rinse out. As for the carpet, we also have to shampoo the carpet so once again our sincerest apologies for the inconvenience we have caused during your time of check in. Thank you for your stay.

10/10 - 훌륭해요

Pete

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
As most of you already know at this property you pay for 1 week at a time. The staff is friendly the service is wonderful. There is a state of the art laundry room. Location is convenient to both downtown and San Antonio Airport and InTown suites has the best Hotel Wi-Fi in San Antonio. Whenever you turn the TV on all of the channels and programs gently scroll across the screen in big letters. Air conditioning is top notch. WOW!
2021년 3월에 7박 숙박함

8/10 - 좋아요

실제 이용하신 고객

Bathroom door was messed up but other than that i was ok
2021년 3월에 7박 숙박함

10/10 - 훌륭해요

Michael

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great stay great staff
2020년 11월에 14박 숙박함

8/10 - 좋아요

Celeste

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 9월에 7박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

출장 여행
좋아요: 직원 및 서비스
The hotel does not have enclosed hallways they are open. I experienced several mosquitoe bites and opted wearing jeans, leggings, or pants whenever I spent time in my room, especially at night.
2020년 7월에 11박 숙박함

2/10 - 너무 별로예요

Mel 님, San Antonio

좋아요: 직원 및 서비스
별로예요: 청결 상태
The property was clean on the outside but the room was infested with roaches! The sheets were not changed and had hair on the pillow cases. Stained sheets and hair in the sheets as well. This place is not at the airport either. Lot further from the airport
2020년 6월에 7박 숙박함

10/10 - 훌륭해요

Alice

2020년 5월에 7박 숙박함

10/10 - 훌륭해요

Daniel

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 4월에 7박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2020년 2월에 7박 숙박함

6/10 - 괜찮아요

Jennifer

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Ok but not great
It was ok but not great either people walking around at night like homeless and also saw a prostitute that just kept staring at us
2020년 3월에 7박 숙박함

10/10 - 훌륭해요

Tanya

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
It was great friendly staff clean rooms
2020년 3월에 7박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

2019년 8월에 7박 숙박함

8/10 - 좋아요

실제 이용하신 고객

연인과의 여행, 아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was in a good locatiion and near stores i visit.
2019년 7월에 7박 숙박함

8/10 - 좋아요

Bruce

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 7월에 7박 숙박함

6/10 - 괜찮아요

Miquita

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 6월에 7박 숙박함

8/10 - 좋아요

실제 이용하신 고객

2019년 5월에 7박 숙박함

10/10 - 훌륭해요

Christopher

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 4월에 7박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

2019년 4월에 8박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 3월에 7박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

2019년 3월에 7박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

2019년 3월에 7박 숙박함

10/10 - 훌륭해요

Nanette L

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Spring Break in San Antonio!
Arriving after office hours was no problem. Onsite management was available 24/7. Location was great, I used VIA the local bus company from the airport to InTown Suites, and all week long for $12.00. The room was comfortable, never used the air conditioning. Groceries, Walgreens, and restaurants were all within walking distance. Enjoyed my stay: visited the Alamo, 4 missions, San Fernando Cathedral, Witte Museum and enjoyed time along the Riverwalk. Early checkout was no problem. Very early taxi to the airport was $10.55. Great location.
2019년 3월에 7박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Courteous helpful cleanliness safe friendly. I love being on the property
2019년 3월에 7박 숙박함

10/10 - 훌륭해요

Megan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Will stay again!
Staff was accommodating and so friendly. Room was clean and comfortable Price was unbeatable!
2018년 7월에 7박 숙박함

8/10 - 좋아요

Lonnie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Ok stay
It was fine. Lady that works strret hours was a lil rude. Told us as men while cleaning out a truck that we had to put shirts on. Lol. Also checking oil she said we couldn't mechanic on the property. No big deal
2018년 7월에 7박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Roaches in the rooms
It had roaches in the room. I asked to be moved, they first refused. Would not give me a refund. I finally was moved to a different room. Also had roaches and a water leak. I left the hotel
2018년 7월에 12박 숙박함

2/10 - 너무 별로예요

Tiffany

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Horrible
It was ok , however there was roaches and when I turned on the heater after showering the smoke detector went off . I did advise the office of both incidents as the manager said she would have pest control come and Walter being the worker on sight cine and check the heater however neither showed up the entire week .
2018년 6월에 7박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Worst place
The worst place ever. I don’t recommend it to anyone. The manager was so rude to me. They locked the door on my stuff and told me “to sleep on the street or whatever I want to go”
2018년 2월에 8박 숙박함

2/10 - 너무 별로예요

Miranda

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Rude and unprofessional
The manager was very unprofessional and rude. The room was not very clean during check-in. There was mold around the tub. The a.c. had a horrible smell.
2018년 2월에 7박 숙박함

8/10 - 좋아요

Esther

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 1월에 12박 숙박함

10/10 - 훌륭해요

Jeffrey

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great stay; areas to improve in!!!!!!
The only concerns that came up for an extended stay hotel you would expect some utensils, plates, pots etc.,. I just taking small set they had nothing. Also I was really disappointed that they was no way to hook up to computer; only had WIFI and it was really bad. Otherwise this was a really nice hotel with clean rooms, not big but comfortable, facilities for laundry, great price, also lot of places to eat within walking distance best of all Airport was 2 mins away.

8/10 - 좋아요

Petra 님, Sachsen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Empfehlenswerte Unterkunft in Flughafennähe
Wir waren schon im vorigen Jahr für 2 Wochen hier. Da das Zimmer, das Hotel und die Umgebung nichts zu wünschen übrig ließen, haben wir dieses Jahr wieder gebucht. Brian, der Manager begrüßte uns mit den Worten "welcome back." Das ist unglaublich. Das gebuchte Zimmer war uns dann doch zu klein, es war kein Problem, nach einer Woche in ein größers umzuziehen. Inzwischen haben wir unseren Aufenthalt hier auf 4 Wochen ausgedehnt. Es gibt nichts zu beanstanden, im Gegenteil, wir fühlen uns sehr wohl hier, Brian, der immer freundliche, hilfsbereite und nette "Chef" achtet auf alles, was wichtig ist: Das Einhalten der Hausregeln sowie der Ordnung und Sauberkeit im und um das Gebäude.

10/10 - 훌륭해요

Cesar

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great room. Friendly check in. Everything was great!. Would definitely recommend!

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함