숙박 시설 구내

히메빌 암스 여행 후기

3 out of 5
히메빌 암스
Arbuckle Road, Himeville, KwaZulu-Natal

이용 후기

7.6

좋아요

평점 10 - 훌륭해요. 38개 이용 후기 중 10개" "
평점 8 - 좋아요. 38개 이용 후기 중 16개" "
평점 6 - 괜찮아요. 38개 이용 후기 중 8개" "
평점 4 - 별로예요. 38개 이용 후기 중 1개" "
평점 2 - 너무 별로예요. 38개 이용 후기 중 3개" "

7.4/10

청결 상태

7.4/10

직원 및 서비스

5.4/10

편의 시설/서비스

6.8/10

숙박 시설 상태 및 시설

7.8/10

친환경

이용 후기

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
We stayed there for just one night to attend a function in Underberg,so was just needing a bed.Therefore did not use the facility.However did notice the grounds of the hotel were well kept and the pool looked clean and safe.Staff were very friendly and helpful.We arrived early and they were able to check us in and rooms were ready.the rooms and hotel are clean and comfortable.Unfortunately no hot water in the morning but that could have been because another room had drained the geyser just before we had a bath.Underberg and Himeville’s accommodation prices are pretty high so I think the price for Himeville arms was very reasonably priced.The property had secure parking and there was a security guard who was incredibly helpful.
2023년 9월에 1박 숙박함
답변 제공: Margie 님, 2023년 9월 19일
Dear Guest.Thank you so much for you valued feedback.Trust you will come and visit us again soon.Regards Margie

10/10 - 훌륭해요

John

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Good stopping place.
Staff very pleasant and helpful. Enjoyed the night we stayed with you.
2023년 6월에 1박 숙박함
답변 제공: Margie 님, 2023년 7월 2일
Dear John.Awesome!!!! So pleased you enjoyed your stay with us.Trust you will come and visit again soon.Regards Margie

10/10 - 훌륭해요

Lawrence

2023년 6월에 2박 숙박함
답변 제공: Margie 님, 2023년 7월 2일
Dear Lawrence.Thank you so much for your valued feedback. Trust you will come and visit again soon.Regards Margie

10/10 - 훌륭해요

peter

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 4월에 1박 숙박함
답변 제공: Debbie 님, 2023년 5월 16일
We appreciate your valued feedback and trust that you will come and visit again soon.

8/10 - 좋아요

Ngubane

2023년 1월에 1박 숙박함
답변 제공: Margie 님, 2023년 1월 11일
Dear GuestThank you for your valued feedback.Trust you will come and visit again soon.

6/10 - 괜찮아요

Carsten

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 11월에 2박 숙박함
답변 제공: Margie 님, 2022년 11월 26일
Morning Dear Guest.Thank you for your valued review. Trust you will com and visit again soon.Regards Margie

10/10 - 훌륭해요

Louisa

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 10월에 1박 숙박함
답변 제공: Margie 님, 2022년 11월 2일
Morning Louisa.Thank you so much for your awesome rating. So glad you enjoyed Himeville Arms. Trust you will come and visit again soon. Regards Margie.

4/10 - 별로예요

Russell

좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
2022년 5월에 3박 숙박함

8/10 - 좋아요

Suzette

2022년 4월에 2박 숙박함
답변 제공: Margie 님, 2022년 4월 28일
Hi suzette Thanks so much for your rating. Trust yu will come and visit again soon. Regards Margie

8/10 - 좋아요

GAVIN MORRIS

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Stayed here for the UTD. Perfect location between start and finish. Nice pub and good food! Rooms clean and neat
2022년 4월에 2박 숙박함
답변 제공: Margie 님, 2022년 4월 25일
Hi Gavin. Thank you for your positive feedback. Looking forward to your next visit with us. Regards Margie

8/10 - 좋아요

Michael

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Hub of lovely town
2022년 3월에 2박 숙박함
답변 제공: Margie 님, 2022년 4월 6일
Hi Michael. So pleased you enjoyed our lovely town. Regards Margie

10/10 - 훌륭해요

Siyabonga

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Happy holiday
Its was fantastic ❤❤great stay
2021년 12월에 1박 숙박함
답변 제공: Marthinus 님, 2021년 12월 29일
Siyabonga, We thank you! It was fantastic having you here. Looking forward to having you back.

10/10 - 훌륭해요

Siyabonga

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice place
Great place for family vac,its feels like at home.
2021년 12월에 2박 숙박함
답변 제공: Marthinus 님, 2021년 12월 21일
Syabonga, thanx for the kind words and great review! Hope to see you back here soon.

10/10 - 훌륭해요

stefanos

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
A nice historical hotel
Huge room, kind stuff, all amenities in the room. Nice spacious garden, very beautiful old lounge and restaurant, pub. Situated in the center of beautiful Himeville, only some minutes drive from Underberg. Very good value/money, i would stay here again.
2020년 3월에 2박 숙박함

8/10 - 좋아요

stephen

단체 여행
좋아요: 직원 및 서비스, 객실의 편안함
Good
Good - hotel a bit dated but perfectly fine for an overnight stay
2020년 1월에 1박 숙박함
답변 제공: Manager 님, 2020년 1월 31일
Thank you

6/10 - 괜찮아요

Shane

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 객실의 편안함
Stains on towels. Towel had rips in them. Floors were dirty on arrival. Furniture old and stained.
2019년 12월에 6박 숙박함
답변 제공: Nosipho 님, 2020년 1월 4일
Good Morning We are sorry about that hope next time you come back to the hotel it will be upgraded and thanks again for you feedback to us .

6/10 - 괜찮아요

실제 이용하신 고객

아이를 동반한 가족 여행
별로예요: 편의 시설/서비스
I’d like to be kinder: this should be an olde worlde classic- built in 1904, it has good bones. But the management has let things run down and failed to invest in upgrades. No WiFi available, pool is small and green with algae; breakfast expensive and slow. All over, could be a lot better managed. I’d give it a 4.
2019년 9월에 1박 숙박함
답변 제공: Margie 님, 2022년 4월 27일
Morning Dear guest. Himeville Arms Hotel is under new ownership and management. Hotel is being refurbished and I am sure you will be pleasantly surprised with your next visit. Regards Margie

6/10 - 괜찮아요

실제 이용하신 고객

2019년 9월에 1박 숙박함
답변 제공: Margie 님, 2022년 4월 27일
Dear Guest Himeville Arms Hotel is now under new ownership and management. Undergoing major upgrades. I am sure you will be pleasantly surprised. Looking forward to your next visit. Regards Margie

6/10 - 괜찮아요

실제 이용하신 고객

별로예요: 청결 상태, 숙박 시설 상태 및 시설
Business trip - over all acceptable.
Staff were friendly and helpful. Breakfast was absolutely lovely and the coffee was great. We were a bit disappointed that the TV was broken. TV is a comfort looked forward to at the end of a hard day when working away from home. Bedside lamp shades need to be replaced as they are crumbling. The shower in the bath needs a shower curtain or the floor ends up flooded. Otherwise an adequate stay if you are working in the area.
2019년 8월에 2박 숙박함
답변 제공: Justin 님, 2019년 8월 27일
Thank you for your input . We have since bought new shower curtains and we busy trying to get all TV working in the rooms.

8/10 - 좋아요

Suzanne

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Comfortable!
It was a good comfortable stay.
2019년 4월에 2박 숙박함
답변 제공: Bradley 님, 2019년 6월 20일
Thank you Suzanne, for staying at the Himeville Arms, looking forward to seeing you again.

10/10 - 훌륭해요

Wolfgang

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 직원 및 서비스
Himeville Booking in Disappointment
Reservation issues as receptionist could not find my booking and payment. My mobile had gone flat so I couldn't access my confirmation details. What made matters worse was the fact that I was dog tired after a long drive and the receptionist would not hand over the keys without payment. This misunderstanding was rectified the next morning but the damage was done. Trainee staff should be supervised at all times
2019년 4월에 1박 숙박함
답변 제공: Ayla Cramer 님, 2019년 4월 25일
Dear Esteemed Guest I apologize for the terrible experience you had and will ensure this does not happen in future. I do hope this does not discourage you from staying with us in future.

6/10 - 괜찮아요

Stefan 님, Växjö

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Gammalt hotell med viss charm men nu rätt slitet.
2018년 12월에 1박 숙박함

10/10 - 훌륭해요

Elsie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
16 December 2018
Unfortunately once again the hotel was not aware of our booking with Hotels.com. I had to e-mail the booking confirmation. It was handled immediately and we got our room
2018년 12월에 1박 숙박함

10/10 - 훌륭해요

Johan

The stay was very nice, great service and friendly staff all round.
2018년 11월에 2박 숙박함
답변 제공: Nick 님, 2018년 11월 28일
Thank you for staying with us. It was a pleasure to accommodate you.

8/10 - 좋아요

Anita

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Himeville Arms Hotel
Old world charm and comfort. Winter time best with cozy fireplaces.
2018년 7월에 2박 숙박함
답변 제공: Nick 님, 2018년 8월 9일
Thank you for staying with us.

8/10 - 좋아요

Michelle

별로예요: 숙박 시설 상태 및 시설
Quaint, rustic
Quaint hotel, obviously going through some changes and updates so a few hiccups in getting checked in and having the correct rooms allocated to us, check out was also a little stressful! Rooms need some maintenance but all in all, it was a pleasant night stay. Lovely staff and Managers.
2018년 5월에 1박 숙박함
답변 제공: Nick 님, 2018년 5월 30일
Thank you for staying with us

8/10 - 좋아요

Michel

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Auberge de campagne au charme anglais. Cheminée dans la chambre
답변 제공: Nick 님, 2018년 5월 30일
Thank you for staying with us

8/10 - 좋아요

Michel

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함

6/10 - 괜찮아요

Bryan

8/10 - 좋아요

Ninnie, Gunnar 님, Sweden

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Lots of charm
This country hotel in the middle of nowhere in Africa is more than a hundred years old. It has lots of atmosphere and charm, but the management will have to deal with a few issues, especially plumbing and cleanliness of the pool. The pub is like a museum and the food is excellent.
2018년 3월에 1박 숙박함
답변 제공: Margie 님, 2022년 4월 27일
Morning Ninnie Himeville Arms has so much character. Undergoing major upgrades, Also under new management and ownership. Regards Maqargie

8/10 - 좋아요

Alf

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Trevligt i engelsk gammal stil
Bra utgångsläge för att besöka Sani pass och Lesotho.
2018년 1월에 2박 숙박함

8/10 - 좋아요

Klaus

좋아요: 청결 상태, 직원 및 서비스

6/10 - 괜찮아요

Glynis 님, East London

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 청결 상태, 객실의 편안함
Unfortunately the hotel was overbooked due to a system issue but the manager Derick went out of his way to ensure suitable accommodation and his professional customer service went way beyond expectations. A beautiful old hotel with friendly staff. Excellent food. I cannot rate the rooms as we did not stay at the hotel. We will definitely return and stay there another trip

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
DISAPPOINTED
Upon arrival we were told that the Hotel was double booked and that they have found alternative accommodation. We were very disappointed and was tired as we have spent the whole day on the road. Although management has offered alternative accommodation and invited us to dinner, it was still not very professional as they did ot try to reach us before hand to explain the situation, we could have made alternative travel arrangements and the cost for overnight was less than our payment, therefore I feel unhappy and got the feeling they gave the larger group guests our accomodation. Will not refer anybody to this hotel.

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
We booked for 3 people and then upon arrival was told we need to go into the backpackers room although we booked and paid for an actual room. The staff was very unhelpful and unfriendly. The waitress couldnt speak english and mixed up food orders. Service was all around very poor.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 객실의 편안함